Entrepreneur, Start-ups lover, Growth Thinker

Obsessed with hard / valuable / fun problems

Robert Goncear

Pitney Bowes

Pitney Bowes (NYSE:PBI) is a global shipping and mailing company that provides technology, logistics, and financial services to more than 90 percent of the Fortune 500. Small business, retail, enterprise, and government clients around the world rely on Pitney Bowes to reduce the complexity of sending mail and parcels.
For additional information visit Pitney Bowes at www.pitneybowes.com.

Client Success Manager

Viasat Connect

Industry leaders in Telematics, Fleet & Asset Management, Security, Insurance Telematics, IOT and Big Data.

Sales Development Representative

Konica Minolta Business Solutions UK Ltd

Project Consultant

durhamlane

Revenue generation is our lifeblood. We offer global enterprise brands and ambitious SMEs outsourced sales and marketing solutions that set the standard for sales performance. 

Our unique methodology, ‘Selling at a Higher Level’ enables our customers to focus on the right opportunities, accelerate revenue growth and realise high performance sales.

We’ve helped high-growth start-ups explode into life. We’ve guided US enterprises to break ground in Europe. And we’ve nurtured challenger brands to outperform the expectations of their size. 

We live and breathe our values – we’re passionate, collaborative and pioneering. Our team are dedicated to sales excellence.

Business Development Executive

Convergys

Deliver new hire training material and provide call floor support for new and tenured agents on a home insurance sales campaign.


I have enhanced my confidence and public speaking trait to an even higher standard than it was previously.

Use my extensive knowledge of the campaign to enhance training material already provided by the client.

Adapt delivery techniques to the learning styles, hobbies and interests of a number of different training groups.

Enforce rules and company policies to newly recruited employees.

Assign any relative assessments and learning modules to cater for trainees newly acquired job roles.

Design a training roadmap to cater for my training styles along with adhering to strict time constraints.

Delivered training for multiple different lines of business.

Liaise with operations to ensure their training expectations are met.

Shadowed with operations to assist in amending time cards and reviewing/updating employee profiles.

Programme Ready Trainer

Provide renewal and new business sales over the phone for a well respected finance provider.

Provide highly professional and friendly sales conversations in order to tailor for the clients needs as well as the members wants.

Be able to adapt my conversation style, type and topics dependant on the member I am speaking to.  This has been challenged and consolidated due to the variation of people I would speak to.

Due to previous sales experience, I was able to grasp clients wants and needs along with more than enough product knowledge very quickly.

I was chosen on a number of occasions to support colleagues during initial grad bay periods due to my extensive knowledge.

Hone in on my floor walking and training skills due to the extra responsibilities assigned to myself.

Align my newly found yet extensive home insurance knowledge and my proficient on the spot thinking skills to provide both members and colleagues with speedy however factual and correct answers.

Home Insurance Sales Agent

Inspired Outsourcing Limited

Outbound, cold call prospecting B2C customers to persuade them to switch energy supplier.

Deliver in-depth, lengthy sales pitches, providing potential customers with sufficient information, in a concise and effective manner.  This increased my ability to determine important information over trivial input.

This position increased my already finely tuned people skills in order for me to conduct sales in a timely and effective manner over the phone as a substitute to performing them face to face.

Due to the nature of the calls being ‘cold calls’ my on the spot thinking was testing however also augmented during my time in this role.  This has enhanced my ability to deliver accurate information during pressured and time sensitive situations.

At this point I was introduced to quality and compliance which enabled me to not just enhance my sales skills and increase my figures, but to do that in a fair and above board way after being praised for my call scores being as good as, if not better, than much more tenured agents.

Provided me with the opportunity to better my sales skills as sales were to be preferably completed on one phone call.  This meant I had to make sure I gained the potential customers attention quickly and provided a reason for them to stay in an abrupt, professional and effective form.

Energy Sales Agent

Complete One

Attend, organise and manage sales events to provide direct sales for a well respected telecoms company.

Independant Sales Advisor

One IT Support

Working alongside a small team to provide face to face, digital and over the phone IT hardware and software fixes. All while ensuring the workshop runs efficiently

Network Engineer

An experienced Business Development/Sales professional with skill in working in both B2C and B2B environments.

Demonstrated history working in the following industries:
Telecoms/IT
Energy
Insurance/Financial Services
Insurtech
Managed Print/Digital Transformation
Telematics

I also have experience in coaching/training within sales and have the ability to articulate feedback in an understandable and critical manner.

taplio

The Battle

Robert Goncear

Ben Bainbridge

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