Helping Digital Agency Owners Operate & Grow Their Business | Founder @ FlexOps | Agency Operations & Management

Hi, I’m Ross.

I help agency owners get unstuck and grow their business.

There are 5 key areas I tackle with my clients:

1. Founder - Understand what you want for the business and your role in it
2. Clients - Retain and grow clients through exceptional service
3. People - Get the right people, in the right place, doing the right things
4. Processes - Build a system that the agency operates on
5. Pipeline - Working with more of the right clients for your agency

I’ve helped my clients go from:

- Nearly quitting their agency → Loving their leading role and keen to grow
- A dysfunctional team → Organised, aligned and autonomous
- Losing clients from bad systems → Clear processes for the team to execute
- No defined customer → Calendar full of prospects that fit his ICP

If you are an Agency Owner struggling with these problems…

Send me a DM 📥

Let’s see if I can help.

Ross Brown

Ignion

Support RF, hardware, and product teams in integrating Ignion's Virtual Antenna™ technology.

Connect engineers with the right experts, tools, and design resources.

Facilitate onboarding into Oxion™, Ignion’s AI-powered antenna design platform.

Help accelerate proof-of-concept and certification readiness.

Product Specialist

Google

Managing Advertising Agency Google Ads Accounts. Providing strategy for growth and optimisation. 
Responsible for 800k-1M Quarterly Ad Spend .

Agency Account Strategist

GoDaddy

Technical support for websites, hosting, email marketing and domain products. 

Particular interest in Wordpress design and organic SEO for SMEs.

Billing, forecasting and growth focussed for SME companies.

Technical Support and Sales Manager

Let’s connect if you’re working on:

Embedding multi-band connectivity into compact devices

Tackling certification challenges due to poor antenna performance

Designing products that need NB-IoT, LTE-M, GNSS, Wi-Fi, Bluetooth, or UWB in a tiny footprint

Evaluating how antenna placement, PCB layout, or materials affect performance

Building for global markets and need antenna solutions that scale across regions and protocols

Developing products in asset tracking, industrial automation, smart metering, consumer electronics, or automotive

Curious how AI-powered design tools like Oxion™ can save weeks in antenna integration

Looking to future-proof your product with ready-to-use chip components like TRIO mXTEND™, OMNIA mXTEND™, or RUN mXTEND™

Interested in shortening your design cycle without adding RF complexity

taplio

The Battle

Ross Brown

Thomas Hobson

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