Helping Digital Agency Owners Operate & Grow Their Business | Founder @ FlexOps | Agency Operations & Management

Hi, I’m Ross.

I help agency owners get unstuck and grow their business.

There are 5 key areas I tackle with my clients:

1. Founder - Understand what you want for the business and your role in it
2. Clients - Retain and grow clients through exceptional service
3. People - Get the right people, in the right place, doing the right things
4. Processes - Build a system that the agency operates on
5. Pipeline - Working with more of the right clients for your agency

I’ve helped my clients go from:

- Nearly quitting their agency → Loving their leading role and keen to grow
- A dysfunctional team → Organised, aligned and autonomous
- Losing clients from bad systems → Clear processes for the team to execute
- No defined customer → Calendar full of prospects that fit his ICP

If you are an Agency Owner struggling with these problems…

Send me a DM 📥

Let’s see if I can help.

Ross Brown

My ultimate goal? Change how we do business

How? With communication that emphasizes connection

To what end? Build a more compassionate and courageous world 

Enough with my ambitions, let’s get down to brass tacks. 

Through my consultancy .beyondcomms, I work with companies on creating a foundation for continued growth through brand and content strategies.

My newsletter ‘Improvisations on’ celebrates critical thinking and explores connections between branding, comms, and topics that we encounter in our lives.

The podcast (currently paused) ‘The Arts in Business’ highlights voices of artists and individuals with artistic practices that excel in the business world.

I am an artist turned entrepreneur who channels his love for vocal performance, theater, and the arts through mentorship, my consultancy, and being a champion for the brands I work with. 

Follow me if you are interested in finding ways to celebrate your difference and bring emotional intelligence into your business, brand, and comms.

Reach out to me if you want to talk about setting up a business for continued growth or if you want to chat about how artistic sensibilities influence the workspace. 

Looking forward to seeing you on my feed or in my DMs

taplio

The Battle

Ross Brown

Sebastian Grube

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