Helping Digital Agency Owners Operate & Grow Their Business | Founder @ FlexOps | Agency Operations & Management

Hi, I’m Ross.

I help agency owners get unstuck and grow their business.

There are 5 key areas I tackle with my clients:

1. Founder - Understand what you want for the business and your role in it
2. Clients - Retain and grow clients through exceptional service
3. People - Get the right people, in the right place, doing the right things
4. Processes - Build a system that the agency operates on
5. Pipeline - Working with more of the right clients for your agency

I’ve helped my clients go from:

- Nearly quitting their agency → Loving their leading role and keen to grow
- A dysfunctional team → Organised, aligned and autonomous
- Losing clients from bad systems → Clear processes for the team to execute
- No defined customer → Calendar full of prospects that fit his ICP

If you are an Agency Owner struggling with these problems…

Send me a DM 📥

Let’s see if I can help.

Ross Brown

Thought Leadership Publicity for Founders & VCs | 3k+ pieces of media coverage earned for clients

If you’ve got the brilliance, I’ll get you into the spotlight.

I’m Claire Mason, a thought leadership publicist.
And proudly known by my clients as "the Queen of Thought Leadership Publicity".

I help founders, consultants + subject-matter experts become the go-to authority in their industry using the power of the media.

With 100+ happy clients, 3,000+ media pieces secured + 25M+ editorial impressions generated, I know how to turn your expertise into influence.
And your influence into real business growth.

My signature approach blends smart strategy with sharp storytelling, landing my clients coverage in Forbes, Financial Times, Insider, Business Post, TechCrunch, SiliconRepublic and beyond.

Whether you want to:

➡️ Build brand authority.
➡️ Attract high-quality clients.
➡️ Get featured in the media.
➡️ Be seen as a leading voice in your industry.
➡️ Share a message that actually moves people.

PR doesn’t have to be a mystery. I make it clear, focused + results-driven so you stand out for all the right reasons.

Want to explore how PR could work for you? Let's talk.

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The Battle

Ross Brown

Claire Mason

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