Helping Digital Agency Owners Operate & Grow Their Business | Founder @ FlexOps | Agency Operations & Management

Hi, I’m Ross.

I help agency owners get unstuck and grow their business.

There are 5 key areas I tackle with my clients:

1. Founder - Understand what you want for the business and your role in it
2. Clients - Retain and grow clients through exceptional service
3. People - Get the right people, in the right place, doing the right things
4. Processes - Build a system that the agency operates on
5. Pipeline - Working with more of the right clients for your agency

I’ve helped my clients go from:

- Nearly quitting their agency → Loving their leading role and keen to grow
- A dysfunctional team → Organised, aligned and autonomous
- Losing clients from bad systems → Clear processes for the team to execute
- No defined customer → Calendar full of prospects that fit his ICP

If you are an Agency Owner struggling with these problems…

Send me a DM 📥

Let’s see if I can help.

Ross Brown

Chromatico

Bespoke projects covering sectors and topics that include: Sustainability, Financial Services, New Product Development, Internal Engagement, Behaviour Change, Concept Testing, New Brand Development, and Creative Development.

Founder Chromatico

AC Insights 

As a freelance strategic planner and insights consultant I worked with many brands and creative agencies on a repeat basis. In particular, Connelly Partners, Publicis Dublin, and Folk Wunderman Thompson. 
Freelance and direct brand projects included: An Post, Bord Bia, Bus Eireann, Davys, Flogas, Gas Networks Ireland, HSE, IAPI, PTSB, Salesforce, VHI and Virgin Media.

Strategic Planning, Research and Insights

JWT Folk

Transitioned from freelance to join the team at Folk as the Consumer and Cultural Insights Lead. Worked with the global JWT (now Wunderman Thompson) network and clients that include An Post, HSE, Safefood, and Vodafone Ireland.

Consumer and Cultural Insights Lead

BBDO Dublin

Strategic Planner. Clients included: Bayer, Diageo, Glanbia, Glenisk, HSA, IRFU, Irish Independent Newspaper, Virgin Media.

Strategic Planner

MCCP - The Planning Agency

Strategic Planning and Insights for Irish and International clients across consumer and B2B sectors.
Clients included: Bord Bia, Failte Ireland, Heineken Ireland, Kerry Foods, Irish Distillers Pernod Ricard, RaboDirect, RTE, Smurfit Kappa, Tourism Ireland

AR New York

Acquired by Publicis Groupe in 2012, AR New York is an advertising and branding agency with a core focus on luxury and fashion brands. I worked alongside the creative teams. 
Clients included:
Banana Republic, Brioni, Gucci, Jimmy Choo, Moët & Chandon

taplio

The Battle

Ross Brown

Ann Claire Nolan

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