Plexus Tech

Manage the delivery lifecycle to improve project efficiency and elevate agile adoption across teams.

Craft tailor-made, solution-focused proposals that highlight Plexus Tech's unique capabilities

Forge and deepen client relationships, serving as Portugal's key point of contact.

Elevate our team's capabilities by supporting the top talent acquisition and retention initiatives.

Delivery Director

Marcos Gonçalves

Marcos specializes in guiding SaaS and IT Services Founders & CEOs on their path to success. 
Get the support you need to navigate the challenges of entrepreneurship and reach your full potential.

Because why just fit in, when you're born to stand out?

Founder

Progressive Cloud

As a part-time COO and CIO, I help companies like yours get the most out of their operations and technology. I've played in the major leagues of banking, insurance, telecommunications, and automotive and thrived in the exciting world of startups. Imagine having all this experience for just a day or two a week. It's like having a full-time Exec, minus the high cost and long-term commitment.

I love connecting the dots between business and technology to make things smoother and brighter. Whether you're just starting and need a solid plan or you're an established player looking to move into the digital age, I can help. I aim to offer you a customized solution that is as flexible without breaking the bank. Sounds good? Let's talk!

Fractional Chief Operating & Information Officer (COO / CIO)

Progressive Cloud is a full-remote company that pairs unmatched engineering talent with state-of-the-art technologies to solve modern business challenges in the digital landscape. We're sponsored by the Futurice Group, a multi-national digital innovation and engineering company with Finnish roots. Their core business is developing and designing digital services and products across different business verticals.

Founder and CEO

Silicon Valley Insight

Project Management Excellence: Streamlined Silicon Valley Insight's delivery lifecycle for maximum efficiency and adherence to budget.

Strategic Implementations: Drove operational enhancements by pioneering strategy and integrating cutting-edge technology.

Team Leadership: Led multidisciplinary teams to excel in collaboration, performance, and risk management, upholding delivery standards.

Senior Vice President of Delivery

Vice President of Product & Project

Critical TechWorks

Leadership & Budget Management: Directed a 60+ engineering team, efficiently administering a €7M budget towards strategic user experience enhancements.

Integration Excellence: Spearheaded cross-functional team efforts to deliver top-tier integrated solutions, ensuring alignment with project goals.

Client Relations & KPI Utilization : Acted as the principal client liaison, notably with BMW, to fortify relationships, ensure transparency, and drive performance through key metrics.

Head of Interactions

tb.lx (formerly Daimler Trucks & Buses Tech and Data Hub)

Visionary Product Strategy: Devised and steered the product roadmap for Daimler tb.lx, aligning with corporate objectives and market needs.

Agile Team Leadership: Guided cross-functional teams to prioritize and expedite product development cycles, enhancing stakeholder rapport.

Metrics-Driven Management: Embedded KPIs and OKRs into product lifecycle to bolster performance, agility, and strategic direction.

Data Science Leadership : As Product Lead, orchestrated a data science team in constructing predictive models powering AutoTech streaming services.

Product Owner

Mercedes-Benz.io

Strategic Vision: Crafted and conveyed strategic plans for the Seller Center (platform for Mercedes Retailers), aligning product direction with corporate targets and user needs.

Backlog and Team Coordination: Orchestrated backlog management and rallied cross-functional teams for timely, high-quality output.

Performance Monitoring : Tracked product KPIs, championed inter- departmental engagement, and aligned budgets with fiscal objectives and operational efficiency.

Hiscox

CRM System Leadership: Spearheaded the delivery of a pan-European CRM system, bolstering underwriting and marketing functions, and ensuring GDPR and IDD adherence.

Strategic Product Management: Harmonized product strategy with Hiscox's platforms, led the adoption of agile practices, and oversaw a portfolio of 50+ annual IT initiatives.

GDPR Implementation Expertise : Orchestrated comprehensive GDPR compliance across Hiscox’s European operations, enhancing data protection and privacy standards.

Agile Execution Supervision : Directed agile project execution, upholding the company’s dedication to agile methodology and project efficiency.

Senior IT Business Analyst / Delivery Lead

Noesis

Platform Enhancement: Oversaw the maintenance of BNP Paribas's Neolink trading platform, ensuring high performance and reliability for securities trading operations.

Feature Deployment: Coordinated the deployment of new features and security patches to the Neolink platform, enhancing trading capabilities and safeguarding against cyber threats.

Quality Assurance: Executed comprehensive bug fixes and optimizations, significantly improving user experience and system integrity for Neolink's trading environment.

Senior Business Analsyt

Novabase

System Consolidation: Leveraged Calypso's integrated cross-asset platform to consolidate Novo Banco's trading operations, enhancing system efficiency and innovation in risk and accounting processes.

Operational Compliance: Guided Novo Banco through a strategic transition to the Calypso platform, streamlining operations and ensuring compliance with evolving financial regulations.

Knowledge Collaboration: Established direct interfaces with the trading team, imparting specialized Calypso platform knowledge and fostering a collaborative environment for continuous process improvement.

Calypso Business Analyst

Empower Startup Founders & CEOs: Break Free from 'Do-It-All' Roles, Slash Costly Errors, and Launch Profitable Products💥

I guide Tech Founders and CEOs to optimal success and growth in the startup arena.

I talk about:

1. Strategic Leadership:
    - Navigating the crucial early and scale-up phases for SaaS and IT Services startups
    - Personalized mentorship for visionary tech leaders

2. Organizational Dynamics & Culture:
    - Talent strategy for attracting and retaining tech innovators
    - Fostering effective team collaboration, whether hybrid or remote
    - Agile practices and product-centric leadership

3. Mindset & Growth:
    - Career pathing tailored for the tech entrepreneur
    - Cultivating emotional intelligence and resilience within tech teams
    - Embracing the G.R.I.T. mindset for enduring success

4. Operational Tools & Marketing:
    - Leveraging cutting-edge tools and methodologies
    - Modern marketing strategies tailored for the tech industry
    
If any of these resonate with you, turn on the notifications.
    

## MORE ABOUT ME ##

15+ years in the driver's seat of significant software projects. Crafting tech narratives, nurturing teams, and witnessing companies reach new heights. But my journey extends beyond tech accomplishments. The challenges of COVID-19 revealed the profound link between personal growth, executive leadership, and entrepreneurship.
    
As your concierge strategist, I provide bespoke support tuned to your startup's pulse—sharpening your product, operations, and market strategy. Together, we'll customize your path from launch to industry impact.
    

## PORTFOLIO HIGHLIGHTS ##
    
    - 🌟 Leading the digital charge for over 15 years, delivering solutions for 30+ industry startups and giants.
    - 🚀 Launched and grew a tech consulting firm to €500,000 in revenue within 5 months.
    - 🤝 Fractional COO, CPO, and CIO roles bringing startups from concept to launch readiness.
    - 🗞️ Weekly insights on tech entrepreneurship and leadership with 'Founder Flightplan'.
    
    Ready to pivot and pen your success story? Here's your toolkit:
    
    1⃣ Subscribe to my insights:
    https://marcosgoncalves.me/newsletter/
    
    2⃣ Embark on the Founder Growth Program
    https://marcosgoncalves.me/why-score/
    
    3⃣ Tailored guidance for your challenges
    https://marcosgoncalves.me/1-1-coaching-sessions/
    
    4️⃣ Let's collaborate! Drop me a message.

Marcos G.

BROFIST.partners

SMPLR

Crypto accounting, financial analytics and tax platform.
- 40+ cusdev sessions to validate product idea
- Raised $500K from SKL.VC
- MVP in 4 months (November ‘22 - March ‘23)
- May ‘23: Full live version 1.0, ~150 early adopters, $1K MRR
- July ‘23: ~$5K MRR. Approached new client segment - crypto accounting and tax companies, signed 10 partnerships
- Sept‘ 23: Planning a pivot towards b2b2c / b2c crypto tax market

Co-Founder & CEO

MetaMap

American FinTech/SaaS startup, ranked among TOP-50 AI startups in 2022 by Forbes

Goal - to bring new exciting web3 / crypto product to the market to assist seriesC funding round.
- market research and customer development (20+ initial ideas, 3 in-depth research)
- created first version of on-chain proof-of-identity protocol on ETH chain

Product Director, Crypto

Guarda Wallet

Non-custodial crypto wallet (~40 ppl) with full responsibility for the company's results.

- x4 revenue y/y (2020/2021), ~$4.5M ‘21
- x2 sessions per user, 150k MAU, 1m+ unique users in '21
- 2 new revenue streams - staking (13 validators) ~$20M TVL and paid listings
- launched the company's own tokens stake token (GETH) and internal token (GRD) as part of app ecosystem (referral program)
- moved company operations Estonia -> Portugal

Chief Operating Officer

- Led product development team (dev / ops / product / ux / hr). 
- x5 revenue, break even in 4m
- Infrastructure redesign - 99.6% uptime nodes / explorers, 100% internal. Number of errors on monetized ops dropped by 25 times.
- Support - customer satisfaction 93%, Trustpilot rating 4.2 -> 4.7
- Full mobile redesign, GP/AS rating 4.2 -> 4.6.
- Implemented end-to-end product analytics (google analytics + custom events)

Product Lead

Sumsub

Analysis of unprofitable business unit performance (government checks)

- identified 30+ risks / product recommendations
- created standard contract templates for all client groups
- net cost of the service was reduced up to 2.5 times.

Business Process Architect

Dilog

International multimodal freight aggregator (Skyscanner for cargo transportation)

- Pitched the product vision to an investor 
- Led startup development from scratch (responsible for - PO, PM, UX, DEV, HR), 8 team members
- Successfully completed product development

Platform was sold to enterprise logistic operator (exit)

Startup Lead

VEZU

- Led DIY startup from scratch (Taskrabbit clone).
- Successfully completed MVP stage (set of whitelabel solutions for partners, customer and contractor apps)
- 10+ product pitches to the top management of potential partners (largest DIY retailers)

Solution became part of internal Vezu ecosystem.

ALOL

E-commerce Marketplace platform for large enterprises.

- Pivoted from loyalty programs aggregator to marketplace platform.
- Managed 4 product teams (50+ ppl total)
- Led development of full-cycle marketplace platform from scratch - catalog, search, supply management, loyalty programs, communication for business / users, buers social network -> shipped to production: iconto (web) -> Marketplace platform ALOL (web / ios / android), Booster (SMB), Loyalty processing.
- Integrations - Ulmart, Wild Orchid (Retail), TNT (TV Channel), Evotor (SMB Platform), Ryady (Retail), Rive Gauche (Retail), City Map (processing center), Gazprom Bank, Multicard (VTB Bank  processing center)
- Passed PCI DSS Compliant certification.
- Anti-crisis team management - replaced part of the old team (laid off ~15ppl), team growth 12 to 50+ people within 4 months after pivot and funding round; more than 200 interviews, <5% team turnover

The platform was sold to the largest e-commerce company in Russia (Ulmart)

Chief Technology Officer

AIS Group

Led development and operations teams (25 people) for BTC mining pool and CEX.

- Led operations on BTC mining pool (25-30% of total network hashrate, 50000+ web visits, ~ 4 billion processed transactions / day)
- Launched / took part in launching two new products in production (CEX, whitelabel non-custiodial exchange)

Chief Information Officer

JSC "Special Economic Zone", Noydorf

Head of TIER3 data center construction / development project.

Head of IT development

Experienced product strategist with 18+ years in fintech, blockchain and e-commerce with a focus on emerging technologies. 

Interested in launching and scaling new IT products in the following industries: fintech, crypto, AI, e-commerce. Contact me on Telegram @originalkan

Wide range of work experience including: 
- researched product ideas and markets, built on-chain identity protocol @ Metamap; 
- built and led non-custodial crypto wallet @ Guarda (1M+ unique users '21, $4.5M revenue); 
- acted as anti-crisis CTO, pivoted loyalty programs aggregator to e-commerce marketplace @ ALOL (150k MAU, raised SeriesA, exit); 
- various Product Management and Executive roles @ Hitbtc, Vezu and Dilog.

taplio

The Battle

Marcos G.

Artem Kirillov

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