I found my passion for partnerships at a very young age. This was thanks to my father, who's been active in indirect channels for >30 years and shared his lessons with me on a daily basis at our kitchen table.

When I founded my first company (a B2B agency) at the age of 20, we worked mainly for companies with an indirect channel of partners in automotive and ICT. I've experienced firsthand how hard it is to engage partners in vendor marketing activities. 

It could take months and dozens of touches to get something live on the website and social media profiles of partners. Once it was finally live, the campaign was almost over... Not to start about retrieving the data to measure the results and ROI, that was even harder.

Why was it so hard? Because most vendors rely on their partner portal for partner marketing. 

The partner portal... The tool that everybody has, but nobody likes. Portals are reactive, waiting for partners to proactively collect assets and publish them. But partners aren't doing this. In fact, less than 10% of partners actively use the portals provided by their vendors.

When we founded Channext, we asked ourselves the question: Why wait for partners to come to your portal? Why don't we bring the content of the portal to the partners?

Instead of a portal, we have built a SaaS solution that integrates with your partner's systems and proactively distributes content and information to their websites, social media, digital advertising, and CRMs. Data is automatically retrieved from the partners and displayed in a central dashboard. It helps channel professionals to measure crucial partner engagement and end-user demand generation KPIs.

We call it the Channext Partner Hub. The Partner Hub increases the partner participation from less than 10% to up to 95%. The integrations with partner systems enable a 12X faster go-to-market of new product introductions and campaigns. The Hub gives channel teams and partners access to real-time data, being able to iterate much faster.

With Channext, partnerships professionals can take the wheel and steer their channel towards Scalable & Predictable Growth. Our software helps channel teams to create happy & engaged partners, accelerate pipeline, and get more grip on their channel.

Rick van den Bosch

Visma Software NL

The Visma Software NL Works Council is a body of Employee Representatives that meets regularly with the organisation's business leaders to exchange views and dialogue on matters of interest to both employees and management.

A major part of the role of the Works Council is to bring employee opinions, issues and concerns on national matters to the leadership team and together built and grow our future.

Vice President for the Works Council

Responsible for Partnerships at Visma Software's business line Visma.net. Amongst other tasks I'm primarily responsible for the recruitment, onboarding and enablement of new and existing partnerships to help create successful growth for and with our ecosystem.

Manager Partner Ecosystems

RevGenius

RevGenius is a trusted space where curious revenue professionals are collaborating on the future of B2B GTM

Member

EU Partnership Crew

This community brings together partnership managers from the Tech Space with activities in the EU. We are here to set the standards, share the best practices and keep track of the latest partnerships, and all that together in an open structure powered by its members.

Appical

Responsible of Partnerships at Appical. Amongst other tasks responsible for the recruitment and enablement of new and existing partnerships to help create successful growth for and with our ecosystem.

Appical is the easy-to-use platform to guide your employees throughout their entire employee journey: pre- & onboarding, reboarding and offboarding. Our mission is to digitize and boost the employee experience through innovative technology, to ensure satisfaction, productivity and retention of your talents!

Partnerships (&Ops) Manager

NTT Ltd.

As a Service Delivery Manager, I had the responsibility for the delivery of services to the strategic, regional accounts whose operations span a regional as well as global geography and multiple Business Units.

Service Delivery Manager

Hewlett Packard Enterprise

The HPE European Works Council is a body of Employee Representatives that meets regularly with the HPE's business leaders to exchange views and dialogue on matters of interest to both employees and management.

A major part of the role of the European Works Council is to bring employee opinions, issues and concerns on (inter)national matters to the HPE leadership team.

Member of the European Works Council

As the Chairman of the work stream Business Operations (since September 2015) I'm responsible for processing, handling and closing of all incoming RFA's from the Employer. Leading a small team we assess all RfA's and give (conditional) advice when asked or needed, preferably within the requested timelines.

Chairman of the Business Operations committee in the Works Council

As an addition to the ASM role I’m working as a Customer Success Manager for multiple customers as well. In this additional role, I’m responsible for: 
•	Managing the complete customer lifecycle of onboarding, adoption, expansion and renewal
•	Striving to continually drive faster “time to value” and improve overall customer experience 
•	Understanding customer's objectives and how they translate to outcomes
•	Ensuring proper delivery, onboarding and adoption of products and services, conduct ongoing operational reviews
•	Driving revenue growth through adoption and identify opportunities for upsell and cross sell
•	Partnering with customer to advise on best practices
•	Working with other teams to develop new solutions and roadmaps for customers based on their needs
•	Traveling to priority customers to strengthen relationships, conduct gap analysis, report on usage and lead value driven discussions
•	Managing time-sensitive, cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with little supervision
•	Design, setup, implementation and development of service contract forms
•	Being the Program Lead for complex IT refresh projects
•	Driving close relationship with account (support) teams for new business as well sharing opportunities within existing customers to increase business revenue
•	Providing yearly business case to leaderships to improve services and cost effectiveness
•	Providing monthly (executive) Report (KPI) including improvement plan

Customer Success Manager

The HPE Works Council is a body of Employee Representatives that meets regularly with the HPE's business leaders to exchange views and dialogue on matters of interest to both employees and management.

A major part of the role of the Works Council is to bring employee opinions, issues and concerns on national matters to the HPE leadership team.

Member of the Works Council

HPE creates new ways for technology to contribute to people, organizations, governance and society.  HPE is the biggest technological organization, with a portfolio containing a large number of (Hydrid) IT Infrastructure Solutions, Intellengent Edge to connect it all and the Professional Services to make it all work  for all of her customers needs.

The role of Account Support Manager (ASM) is a named contract assigned local resource, and leads the account delivery team for that contract. An ASM is responsible for:
•	Developing and maintaining a strong trusted relationship with assigned customers, and the overall service experience from HPE
•	Acting as a partner who manages the delivery of contracted proactive support related services 
•	Onsite IT consultancy with broad multi-technology knowledge 
•	Ability to understand the customers IT end to end and broker engagement of deeply technical back-end resources when required
•	Being an interface for customers in planning service improvements 
•	Monitoring the actual service level compared with the Service Level Agreement (defined in the Statement of Work), cost of delivery 
•	Revenue growth through upselling opportunities, profitability, and contract retention

Account Support Manager

My role as an Account Manager is to improve business outcomes by developing smart IT solutions consisting out of network infrastructures to complete storage & server solutions

Account Manager

I started as a Sales Graduate and after an intensive training of 6 weeks I started my role as Inside Sales, providing support for Account Management and other (virtual) team members. Besides that I'm the connection between customers, partners and HP internally for every task, request or issue

Inside Sales

IRS Full Service Reclamebureau (IRS Full Service Advertising Agency)

IRS B.V. is an Instore Media en Communications company which operates in all forms of instore communication. As a Marketing coördinator I was responable for:
- Analysing and improving internal processes 
- For project development and -handling I made a manual and protocol for every employee
- Improving internal communication by making and starting the use of standard forms
- Starting up a new service for instore communication, Narrowcasting, at Intratuin in Amsterdam
- Independent handling sales activities and support the sales department
- Developing a business plan for a new concept (Snackz)
- Additional project: Organize and coordinate a Narrowcasting project at the police academy in 
  Ossendrecht, the Netherlands. In this project we provided tv and computer equipment for the
  recruit barracks

Internship as a Marketing Coördinator

Bell Sell Telephone Marketing

Sales activities over the phone. Selling newspapers, insurrances, cable, phone/internet providers etc.

Call Agent

Partnerships (&Ops) Manager | Building strong and mutually beneficial partnerships

A customer's success is my succes!

I am a very relationship centric minded professional who is extremely passionate about helping organisations to get the most out of their business to enable them to reach their (personal) goals. 

With 10+ years experience in Commercial roles and 8+ years experience in Service Delivery, I have developed myself as an expert in (IT) Support Delivery in general, Project Management and Customer Success/Delivery/Partner Management within several mid-market, large and global accounts. 

I'm a strategic thinker with a great analytical approach and have a strong talent for creating and building relationships and generate added value to drive (joint) business propositions. 

If you think there could be something we could help each other with, I'm always open to connect. Looking forward to your message!

taplio

The Battle

Rick van den Bosch

Ralf Boonstoppel

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