I help organisations figure out what their customers actually need, then build the systems to measure and improve it.

Currently, Manager Citizen Experience at Gemeente Den Haag, but my background is all over the map: 20 years across healthcare, consulting, and public sector. I've managed teams from 3 to 130+ people in 50+ countries, and I'm still figuring out what works and what doesn't.

I write a weekly newsletter called "Don't Mind Rick" about leadership and creativity. I've swum across the IJsselmeer multiple times, which is approximately 25km. I believe the best systems are invisible—they get out of your way so you can focus on what matters.

Dutch, English, and German speaker. Direct communicator who values evidence over eloquence.

I'm genuinely interested in conversations about customer experience, measurement challenges, public-sector innovation, and why most productivity tools create more work than they solve. Let's grab coffee if any of that resonates—I mean, actual coffee or tea, not a sales pitch disguised as networking.

Rick Mans

inSymmetry International

Facilitating Peer-to-Peer Coaching Groups

Program Facilitator | Switzerland

Let Love Lead

Let Love Lead - Upgrade your OS. 
Global movement in the making, one person at the time. Letting love lead, the antidote to fear-based functioning and surviving. Deep individual transformational work to transform the collective.

1:1 and group coaching and facilitation.

Founder @LetLoveLead

Roche

People & Culture Enabling Support Specialist

Executive Assistant to Senior Leaders

Proctor Gallagher Institute

Proctor Gallagher Institute Consultant - Thinking into Results - Mentor

weight-life balance

* The Self Leadership Coach for Business Professionals
* Nutrition and Life Coaching in German, English and Dutch. 1:1 and groups.
* Combining body, mind and spirit, creating wellbeing and wellness at work.

Founder, Certified Nutritionist and Coach

ABN AMRO Bank N.V.

* Provided direct support to Chief Executive Officer and Head of Marketing & Communications in managing internal corporate and external communications, including newsletters, quarterly reports, and PowerPoint presentations.

Vice President, Senior Marketing and Communications Manager

ABN AMRO Private Banking

* Managed and led E-Commerce, online banking, global private banking, and the operations of the E-banking tool, Insight. 

* Directed the activities of a team that included 20 software developers in India, from setting priorities through project completion. 

* Achieved corporate recognition for role in collaborating with IT teams in Lugano and India in creating, developing, and implementing an international investment tool that was first introduced for international private bankers. Subsequently, it was introduced into Dutch market of more than 20,000 and is still in use today by international investors.

Vice President, Project Manager, E-Business

* Planned, created, and executed strategic marketing, branding, and distribution strategies for corporate and Third Party Funds. 

* Organized and oversaw funds training for organization. 

* Secured subject matter experts to share expertise across multiple locations.

* Developed and implemented internal communications plan including action planning concerning Sustainable Development.

Assistant Vice President, Marketing & Communications Manager,

Perfetti Van Melle

* Planned, created, and executed strategic marketing, branding, and distribution strategies for the Van Melle range of products in Latin America and Mexico.

* Organized and oversaw training and sales support for distributor and import organizations in the various countries.

Export Area Manager

* Planned, created, and executed strategic marketing, branding, advertising and distribution strategies for the Van Melle range of products in mainly Eastern Europe, Switzerland, Austria, Israel, Cyprus and the Middle East.

* Organized and oversaw training and sales support for distributor and import organizations in the various countries. 

* Packaging material development and bridge function between export managers and Van Melle's production units.

Product Manager

Have you ever felt stuck in a loop of overthinking, or lost in overwhelm, unsure how to trust yourself and take confident action?

I help leaders and professionals like you break free by reconnecting and bridging the gap between head, heart, and hands—so you can unlock your true potential and thrive.

My Philosophy:
I believe extraordinary leadership starts with self-leadership. You can only lead others when you can lead yourself. 

My coaching process helps you:

- Reconnect with your inner clarity and logic (Head)
- Tap into your emotional intelligence and purpose (Heart)
- Transform insights into confident, aligned actions (Hands)

Through this journey, you’ll build trust in yourself and lead others with authenticity and impact.

The Impact of Coaching:

Whether it’s setting boundaries, learning to say NO, overcoming limiting beliefs, or leading with purpose, my clients consistently discover:

--> Greater self-confidence and clarity
--> Deeper connections with their teams and in their personal lives and relations
--> Sustainable strategies to thrive in today's VUCA world and high-performance environments


If you’re ready to move from overthinking to confident action and unlock the leader within, let’s connect. Together, we’ll bridge where you are and where you want to be. Here are some testimonials from people who were tired of feeling stuck:

People Leader in Finance:

"Coaching with Marlies was transformative for my development. She helped fundamentally change my mindset towards work, stress, and leadership challenges. I gained clarity, made bold decisions, and now feel more confident and fulfilled in both my personal and professional life. "

IT Leader in Tech after a session:

"Fear and anxiety are big show stoppers that are so well hidden and need to be adressed from the correct angle. I apprecieted alot the session today as it suddenly brought my brain a calm and happy state where many things became feasible."

VP Global Partnering Lead Life Sciences:

"Marlies coached me in 2024 for my professional development. I experience Marlies as a highly professional and gifted coach, very much opening new perspectives and ways to think for me.
The greatest impact had me taking much more leadership in my professional work as well as in my professional development, setting the course in a very positive and solid way. This is a difference like night and day to my previous approach."

Don't wait any longer, take the first step and make an appointment for a call here https://calendly.com/marlieshazelaar/15min or send me a private message.

Marlies Hazelaar

Knispering snow under my feet.
That soft crunch, that sound of stillness, reminding me to slow down, to breathe. Everything feels softer.  Calmer.  More serene.
And today, I wish a little of that peace to ripple out into the world.
To you and to all of us.

Marlies Hazelaar 

Empowering high performers to release visible and invisible weight — and lead with calm confidence, clarity, and holistic wellbeing, so you feel alive and in control again.

Knispering snow under my feet. That soft crunch, that sound of stillness. reminding me to slow down, to breathe. When the world is blanketed in white,

Open article: A calm and gentle Sunday by Marlies Hazelaar • 1 min read

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The Battle

Rick Mans

Marlies Hazelaar

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The Battle

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Marlies Hazelaar

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Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Marlies Hazelaar's LinkedIn Performance

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