Thunk Ltd.

Working with businesses and organisations across industries. Providing digital product design & research, leadership, strategy, mentoring, hiring design teams, increasing internal design capabilities and design sprint facilitation.
Clients include: Twitter, Reed, NHS, Fine + Rare, Sensat, Babylon Health, Premier Farnell, Forward Partners, Virti Health, FitXR and some other cool start-ups you've not heard of (yet).

Founder & Design Partner

Google

I had three projects at Google I/O in 2017, two of them as a part of Android 8.0 “Oreo” launching in fall 2017.  As a part of the Android design team in London I led various system UI efforts, including the design for data access and management on Android Oreo Go targeting the "Next Billion Users".

In my time at Google I also worked on Enterprise (Google Apps), Ads (Google AdSense), Commerce (Google Offers), Maps (Google Maps for Mobile), Social (Google+ Local), Emerging Markets, Privacy and Search Ad Formats. I have facilitated many workshops and design sprints across the world, whilst working closely with UX researchers, Product Management and Engineering teams to design and deliver world class products and features.

Senior User Experience Designer / UX Lead

Skype

I worked on a couple of projects at Skype focusing on e-commerce and payment interfaces on both the Skype website and within the Skype client for Microsoft Windows.  I produced various ideas in the form of sketches, wireframes and high fidelity visual designs to simplify the purchase of hardware and Skype credit.  During my time here I also began designing some parts of the first Skype applications for mobile devices.

Interaction Designer

BBC Radio & Music Interactive

During my short time at the BBC I worked on a number of projects for Radio 1, 2 and Five Live.  I lead the interaction and visual design of the Five Live website during the 2006 World Cup campaign.  I ran a number of user studies on features and products for Radio 2, suggested and implemented improvements.  As well as supporting, I constantly pushed the boundaries of BBC processes and design standards to deliver innovative solutions.

Interactive Designer

Yahoo! Europe

As a part of the Ad Technology team I took responsibility for the user experience of rich-media advertising, both on UK, European homepages and throughout the Yahoo websites. This included advising on and upholding usability requirements with clients and the implementation of campaigns using various technologies. I delivered creative solutions, advice and consultancy to both internal and external clients, producing concept designs and prototypes for potential campaigns.

Designer & Front End Developer (Ad Tech)

DMG Radio

During my time in Australia I led the digital media for Nova 96.9fm in Sydney.  Again introducing User-centered Design practices to redesign the site for both user and business needs, also handling most of the technical implementation.  Essentially an extension to the work I'd done at Virgin in the UK.

Design Lead & Product Manager

Virgin Radio International Limited

Led the major re-design of the company's website, introducing user research and testing sessions to create a design that answered user and business needs, standing for almost 4 years.   Worked with external advertisers to create ground breaking cross-media campaigns.

Digital Media Design Lead

Ginger Media Group

I had far too much fun working for Chris Evan's Ginger Media Group on broadcast media websites, redesigning Virgin Radio's site entirely whilst trying to hang around the TFI Friday bar celeb' spotting as much as possible.

Oldroyd Publishing Group Ltd

A graphic design education, taught by old masters. :)

Print and Web Designer

A seasoned digital technology leader, designer, and strategist. I’m an expert in UX design, product & service design and user research.

Blending creative innovation with the power of insight to exceed results is what I do best.

Described as a product design strategy “game-changer”, “visionary”, “ideas guy” and “bloody nice chap”, I've reached 100s of millions of people with my work, worldwide. At Google I led design for and released 3 ground breaking products and features at Google I/O. During my decade at Google I worked on Google Maps, Search, Android and more. Other tech and media brands I've worked with include Skype, BBC, NHS, Yahoo, Virgin, Reed and some fantastic start-ups you haven’t heard of (yet).

I work alongside a range of roles from developers, product managers to managing directors and CEOs. But most importantly, customers and users — the result? Outcomes that increases customer loyalty and meets commercial objectives consistently.

In addition to ‘hands-on design’, workshop and design sprint facilitation I am a consultant to C-Level executives on product design strategies. Working with brands already remarkable in their field who want to push for increased growth. 

★	25 years’ experience in digital technology design, including 10 years at Google

★	I speak designer, customer, developer, executive, sales, user research, team building, product development life cycle, project management and product manager. 

★	It feels like a lifetime ago, but I also hold a 1st Class BA in Interactive Multimedia. 

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► About Thunk –  Thunk transforms businesses with digital product design.

We're a bunch of vastly experienced designers and researchers whose focus is the design-led transformation of products and businesses. We deliver true value every day, and form meaningful partnerships with the businesses and organisations we work with. 

We do two things really well:

★ Design world class digital products and services.
Alongside your teams, we create, improve and reimagine the future, using our design-led processes to exceed desired outcomes.

★ Increase the design maturity of businesses and their teams.
With our decades of experience in improving design maturity within organisations, we take teams and companies to the next level.

We've worked with: 
Twitter | Reed | NHS | Farnell | Sensat | FINE+RARE | + Many More

Book a free consultation here https://calendly.com/thunkltd/intro-to-thunk

Rick Farrell

UIC Digital

Executive Director of Design

Design Leaders Dinners

Co-Founder

Foolproof

- Part of the leadership team of the business that is responsible for defining strategy, culture, and craft.

- Continually improve and evolve the design practice.

- Lead pitches, new business, and prospecting opportunities.

- Identify and establish new capabilities and methodologies.

- Provide design direction on projects and internal initiatives.

- Provide effective line management, coaching, and skills development across the team.

- Create commercial value for Foolproof with strategic design and development opportunities.

Executive Director (Experience Design)

- Own the quality of the design and development practice and the overall creative reputation of Foolproof.

- Continually improve and evolve the creative practice.

- Challenge ideas and solutions as they are produced to ensure they meet client and user needs.

- Oversee the quality of communications and creative deliverables to the client.

- Ensure the proposed solutions have a real impact on the client’s business problem.

- Give design direction and critique on projects and internal initiatives.

Creative Director

- Responsible for shaping how Foolproof generate and deliver creative ideas across the business. 

- Evolve and challenge working methodologies and practices, and drive the studio’s creative thinking, idea generation, outputs and experience design recommendations. 

- Provide overall direction of the creative output of the entire Experience Design studio.

Head of Creative

- Working for a world leading Experience Design agency has provided the platform to create meaningful and robust design solutions, whilst ensuring the user and business goals were integral in shaping the creative outputs.

- Responsible for developing the design practice, and for shaping project approaches, deliverables and working practices.

- Assembled, managed and mentored teams of designers and UX consultants.

- Ensured that the overall design thinking and creative exploration aligned to the project brief, requirements and success measures.

- Evolved the team’s design methodologies, championed new ways of working, identifying trends in design, technology and commerce. 

- Identified new business opportunities, ideas generation and internal project initiatives to help drive the business forward.

Principal Designer

BAE Systems Applied Intelligence

Working for a top digital agency gave me exposure to large brands in a variety of sectors, where I was able to utilise my design/UX knowledge. I was responsible for managing and mentoring teams to ensure we had a collaborative environment that allowed creativity to thrive.

I worked on many digital transformation projects where I was able to lead the initial definition phase, through to conceptual/proposition exploration, all the way to final design and go live. Throughout I ensured that the brand experience was adhered to and always championed the needs of the user when defining, designing or building a new digital presence.

Design Director

Lead designer for many large digital projects for commercial, government and intel clients.

Senior Designer

Digitas UK

3 Month Contract - Working on the M&S account.

Web Designer

Tesco.com

Design lead for all of the Tesco.com projects.

Lead Designer

Blue-Edged Media

Web Graphic Designer

Award-winning Executive Director with over 20 years of experience building high-performing design teams and delivering successful products for the worlds biggest brands. Recognised in the 2020 BIMA 100 for Creative Leadership.

Passionate about human-centered design and iterative processes to optimise product-market fit. Adept at galvanising organisational change through a creative and collaborative approach. Believes deeply in the power of design to make a measurable, positive impact on customers and business.

taplio

The Battle

Rick Farrell

James Reeve

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