Rehan Safdar

Digital MessUp

• Developed lead-generating strategies on social media platforms like LinkedIn, Instagram, and Twitter.
• Optimized social media accounts for increased visibility and credibility in the industry.
• Implemented funnels to convert leads into customers, resulting in boosted sales and revenue.

CEO/CO-FOUNDER

RevGenius

RevGenius is a trusted space where curious revenue professionals are collaborating on the future of B2B GTM

Member

ibex

- Handling Escalated Technical Inquiries: Managing complex technical issues of FLAs from Western Union stores that have been escalated from Tier 1 agents or area managers of Western Union calling directly: providing advanced troubleshooting and solutions for payments, transfers, and account-related technical problems.
- Providing Product and Service Support
- Issue Diagnosis and Resolution
- Transaction Troubleshooting
- Monitoring and Managing System Performance
- Providing Account Support
- Reporting and Documentation
- Escalation to Higher-Level Support
- Experienced in working with these tools: AS400, Termmaster, ARC+, VMware, Beyond Trust (BOMGAR), Safenet,
ServiceNow, Salesforce, iCare, Genesys, SharePoint, and Service Plus.

Customer Service Representative

AIESEC

• Led operations team in conducting surveys, gathering statistics, and presenting findings to the committee.
• Collaborated with team members to ensure accurate data collection and analysis.
• Implemented strategies to improve efficiency and effectiveness in data collection processes.
- Conducted on boarding sessions with team members
- Finding and ensuring talent drives are conducted efficiently and effectively
-Facilitated multiple people for outgoing exchanges

Team Lead Talent & OGX

Dojo

• Trained agents on product knowledge, sales techniques, and GDPR compliance, leading to increased sales and customer satisfaction.
• Created JOT FORM for customer agreement signatures, streamlining the booking process for card machine delivery.
• Managed customer data using Vtiger CRM, ensuring accurate and efficient record-keeping.

Operations Manager & Project Head

• Trained agents on product knowledge and sales techniques, improving overall sales performance.
• Implemented telemarketing call training to enhance communication skills and increase customer engagement.
• Managed GDPR compliance issues, ensuring data protection and customer trust.

Resume Sending

• Connected job seekers with hiring committees and recruiters based on their niche and educational background for quicker job placements.
• Uploaded resumes onto the platform and distributed them to 250,000+ hiring managers and recruiters through integrated Applicant Tracking Systems.
• Linked users to 200+ job boards, including industry-specific ones, to facilitate job searches and applications.

Global Recruitment Consultant

Amal Academy

• Selected from over 3000 applicants for a 3-month Fellowship at Amal Academy, funded by Stanford University
• Invested 150 hours in developing business skills like communication, leadership, and problem-solving
• Contributed to an education startup focused on teaching professional skills to students and corporations

Fellowship

• Conducted product and sales training for Business executives to enhance their skills and knowledge.
• Implemented lead generation training to increase the number of potential customers.
• Managed customer data efficiently with Vtiger CRM for better organization and follow-up.

Key Account Manager & Project Head

O2 (Telefónica UK)

• Conducted product and sales training for business executives to enhance their skills and knowledge.
• Implemented lead generation training to increase the number of qualified leads for the sales team.
• Managed customer data efficiently using Vtiger CRM for better customer relationship management.

SmartestEnergy

• Managed a sales team to set appointments and close deals with SmartestEnergy, leading Electricity & Gas Supplier in the UK.
• Awarded multiple times as salesman of the month for exceptional performance and service.
• Promoted to managerial positions, overseeing teams of 20 individuals and eventually becoming Manager of Operations.

Appointment Setter & Customer Service Representative

Feel like your LinkedIn content is working harder than your profile with little reward? I'm Rehan Safdar, and I help businesses flip the script on LinkedIn lead generation without resorting to spam or exhausting your creative energy, An business owners, coaches & thought leaders get on TV to get credibility & business.

With our unique 3-step approach, we:

Clarify Your Brand Message: Establish a persuasive niche presence that communicates value instantly.
Convert Profiles to Funnels: Design your profile to act as your most effective lead magnet.
Craft Strategic Conversations: Our warm conversation techniques shift focus from cold pitches to meaningful interactions.
Our clients experience transformative results, like a stronger online presence and increased engagement rates. Let’s connect to discuss how we can unlock LinkedIn’s full potential for your business.

We combine strategic marketing expertise with deep industry understanding to deliver exceptional value to our clients, primarily mid-to-large enterprises. Our bespoke strategies focus on capturing and converting leads into loyal customers.

Design bespoke marketing plans grounded in clients' specific industry realities and objectives.
Enhance clients' digital presence via strategic LinkedIn utilization and other platforms.
Transition LinkedIn profiles into effective lead magnets driving substantial client interaction.
Develop zero-confusion funnels guiding visitors from profile exploration to conversion.
Develop content strategies that prioritize conversion metrics over vanity metrics.

Key Skills:

LinkedIn Training
Personal Branding
Media Appearance
Lead Generation
LinkedIn Growth
Sales Navigator Strategist
LinkedIn Mastery to Drive Clients
Inbound & Outbound Sales Mastery

Trained agents on products and sales techniques, leading to increased sales and customer satisfaction.
Managed complex technical issues of FLAs from Western Union stores.
Implemented funnels to convert leads into customers, resulting in boosted sales and revenue.
Optimized social media accounts for increased visibility and credibility in the industry.

If you're looking to boost your online presence and brand awareness, let's connect.

Growth Marketer

Helping B2B and B2C companies in achieving spectacular outcomes through cold email outreach.
🔺Software setup
🔺Prospecting
🔺Campaign Setup
🔺Sequence Builder
And much more growth hacking with me.

Children's Home Society of Florida

Develop and manage high-quality project plans to ensure the successful setup and completion of assigned projects in various business units. Contributing to high-performance culture by exhibiting our values and providing quality results that positions us as the leader in delivering proactive solutions for children and families.

• Defined project scope, goals and deliverables that supported stakeholder business goals. 
• Identified resources needed, developed schedules, budgets, forecast and methods for measuring results. 
• Updated and implemented project work plans for different business lines and programs.

Senior IT Project Manager

Tidal Basin Group

•	Bolstered preparation of audit-ready project files for retention, advocating adherence to CARES Act as well as Stafford Act regulations.
•	Performed in-depth research acumen to interpret federal, state, and local laws for guidance language to apply to activities, effectively boosting applications when submitting grants and appeals. 
•	Maximized productivity by networking and liaising with local municipalities and state agencies.

Associate Project Manager

Kelly Educational Staffing

Taught classroom sessions adapting teaching style and catering to variety of students with different needs. Assigned classwork and homework in accordance with lesson plans, while upholding positive learning environment to boost student engagement and performance.

OCPS Substitute Teacher

Lake Nona Volleyball Academy

•	Steered five youth volleyball programs, involving LNVA Cares and tournament logistics.
•	Issued comprehensive training to coaching staff regarding HR policies and company culture.
•	Amplified enrollment and customer satisfaction by reorganizing LNVA, bolstering positioning to enable merger with fellow Academy to further strengthen LNVA.

Program Officer

International Conservation Caucus Foundation

The International Conservation Caucus Foundation approached international conservation efforts by eliciting bi-partisan cooperation to achieve great success in congress and abroad. 
Duties:
- Coordinated event operation tasks such as invoices, collateral items, emergency procedures
- Prepped documents for briefings, dinner events, meetings, and daily administrative tasks
- Scheduled international flight and lodging accommodations for Diplomatic guests
- Organized and maintained office supplies, answered phones, and emails

Capitol Hill Outreach Fellow

University of Central Florida

As an inaugural program, a team of four was designated to engage the transfer student population at UCF. 
- Created and budgeting over 20 transfer student events to promote higher retention rates 
- Educated crowds of 20-600 at various informational and social events
- Collaborated with various departments to deliver successful resource events for students

UNiTE Ambassador

Chase

The LTOS position was created to supplement the absence of Assistant Branch Managers ensuring audit standards were exceeded and branch operations ran smoothly.
- Understood and abided by federal laws such as the USA Patriot Act, Privacy laws, and Currency Transaction Reporting criteria
- Responsible for auditing, coaching, and training the branch team including new hires
- Streamlined Policy & Procedure manuals for an easy-to-use in branch employee resource
- Developed and maintained customer relationships in a Chase Private Client Branch

Lead Teller Operations Specialist 

SunTrust

- Performed teller transaction accurately and efficiently while developing long term relationships 
- Referred products and services based on discovered customer needs
- Answered customer telephone calls and emails

Bank Teller

​- Performed teller transactions while developing relationships with customers
- Cold called customers to upsell products and services 
- Responsible for ATM and Vault duties

As an Independent Partner at Ducere GBS, I empower non-traditional students to pursue undergraduate and graduate degree programs that are accessible, relevant, and industry-connected. With over five years of experience in project management, I have developed and implemented innovative strategies to recruit, retain, and advise students, especially single moms, who face various challenges and barriers in their educational journey.

I have a passion for creating and delivering impactful programs that address the most pressing skills gaps in the workforce. I have successfully managed complex and diverse projects in various sectors, such as IT, disaster recovery, and education, ensuring compliance, quality, and timeliness. I hold a MBA from LSU Shreveport, a BA from University of Central Florida, and multiple certifications, including CAPM, LSGB, and Admissions Compliance. I am a lifelong learner, a problem solver, and a community builder.

taplio

The Battle

Rehan Safdar

Sam Ram, MBA

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