Manufacturing Company

1.	Analyzing existing infrastructure and performing IT system enhancements.
2.	Writing customized programs and scripts, as well as configuring ERP applications.
3.	Developing user-friendly functionalities and interfaces.
4.	To work closely with the team to ensure that the system delivery meets the business requirements, specifications in a timely and with quality.
5.	Develop plans and strategies for ERP implementation based on organizational requirements.
6.	Coordinate and manage implementation efforts in conjunction with project teams.
7.	Enforce system policies, procedures, and standards

Enterprise Resources Planning Specialist

NTT DATA Business Solutions

1. Experienced with SAP S/4 HANA in handling SAP Functional or at least one full cycle experience in SAP Implementation project(s).
2. Support business users in the development, implementation, and support of SAP Related module.
3. Design, configuration and testing of core SAP Related modules
4. Work collaboratively with internal team consultant & client to achieve goals, whilst maintaining responsibilities and commitment
5. Examine and evaluate current system, anticipate future needs and provide solution in integrating various business operation into SAP.
6. Provide training and support to SAP Client.
7. Basic support for daily operation.

Sap Advanced Business Application Programming Developer

ONDELIVERY INDONESIA

Work as team to create several API Services. Assigned for creating Finance Report, Outgoing Scan, Incoming Scan module with it's each services as URL end point (Hitpoint) API.

Back End Developer

ibibo Group

RESPONSIBILITIES :
1. Ensure that processes needed for the Information Security Management System (ISMS) are established, implemented and maintained in accordance with the standard requirements. 
2. Ensuring the promotion of awareness of customer requirements and Legal requirements, Information security requirements are communicated to employees and contractors. 
3. Liaison with external bodies regarding Information Security Management System. 
4. Appraisal on the performance of the Information Security Management system regarding the needs for Improvement to the management. 
5. Conducting Internal Audits and review meetings. 
6. Following procedures to Control Documents and Records.

Chief Information Security Officer (CISO) / Representative Manager For ISO 27001:2013

RESPONSIBILITIES : 
1. Interact with end users to provide and process information in response to inquiries, concerns, and requests about products and services. 
2. Gather information and determine the issue by evaluating and analyzing the symptoms. 
3. Follow standard processes and procedures. 
4. Evaluate issues and escalate to relevant team(s) or department(s) if needed. 
5. Collaborate with other teams (Engineering and Quality Assurance) to resolve issues. 
6. Stay updated with system information, changes and releases. 
7. Tracks each issue to closure and monitors / collates the type of issues occurring frequently. 
8. Works with the relevant team to resolve or automate the frequent concerns. 
9. Proactively interacts with regional teams / stakeholders to understand concerns.

IT Technical Support Engineer

Data Science Center Universitas Indonesia

Working closely with Samsung R&D, Faculty of Medicine Uni of Indonesia, Kirana (ophthalmologist) and CiptoMangunkusumo specialized doctor to collaborate project for disease detections with Master degree, Doctorate Researcher and/or Practioner who works on their research.

Information Technology Application Support

Evinos Pte Ltd

System Analyst

BINUS University

Predicting Commodity Prices using Recurrent Neural Network, Research closely with :
1. The Ministry of Agriculture, and
2. The Indonesia Logistics Bureau.

Postgraduate Researcher

Kementerian Pendayagunaan Aparatur Negara dan Reformasi Birokrasi

2019 Korea-Indonesia e-Government Cooperation center (eGCC) Collaboration Project
[Establishment of Meta Model in Indonesia]

Working closely with :
1. The Ministry of Education, Culture, Research and Technology. 
2. The Ministry of Villages, Development of Disadvantaged Regions, and Transmigration.
3. The National Cyber And Crypto Agency.
4. The Central Agency on Statistics.
5. The National Information Society Agency (NIA).
6. The Ministry of The Interior and Safety in South Korea.
7. The Ministry of Science and ICT in South Korea.

*) NIA is a statutory agency founded by the Korean Government responsible for promoting informatization and supporting the development of related policies for national agencies and local authorities. It developed the e-Government Standard Framework, which it will promote among its member cities in order to support them in achieving innovation of administrative processes and improvement of public services through e-Government.
*) As the core agency of national informatization, NIA is providing expertise in developing and implementing the National Framework Plan on informatization Promotion; 

-Managing & operating information networks of public organizations; 
-Supporting Information communication standardization and developing; 
-Maintaining Information systems for inter-agency information sharing; 
-Supporting Information resource management in the public sector; 
-Supporting supervision, standardization, and evaluation of public informatization business; 
-Providing IT consulting services to Developing Nations.

Assistant IT Project Manager

Commonwealth Bank Indonesia

- Develop and or modify required programs according to the requirement specification
- Manage document in a readable well-structure format
- Perform thorough unit test to production application
- Manage and resolve technical post deployment issues of production application
- Maintain production application system runs bug-free
- Perform project assigned by IT Manager.

IT Core Application Developer

ZendMoney

Work as team built remittance and utility mobile apps. Made transfer easy at low rates to other local banks.

Mobile Application Developer

With years of extensive experience in IT industries as a IT Professional also a lifetime learner, proactive and goal driven by nature. Agile team player with analytical ability, T-shaped, discipline, process driven, cross-skilled developer and tester who have developed a mature and responsible approach to any task that I undertake or situation that I am presented with. During previous work experience in some programming and proficient in the use of company tech-stacks, I have developed the ability to analyze, solve problem through creative, critical, quantitative, conceptual and logical thinking, a passion for technology to provide solutions to clients in IT Governance, Finance, Public Transportation, Logistic and Consulting Firm Services.

- Experienced at Lifecycle Development Software.
- Experienced at Diagram Relationship Entity, Business Process Activities, Business Impact analysis, Business Contingency Plan. 
- Mastering using Microsoft Visio and Microsoft Project.
- Able to Generate and analyze data from query to database (MySQL)
- Evaluate and analyze for : feasibility, scalability, maintainability correctness and comprehensiveness of all business activity.

Ratu F.

Bureau Works

Software Support Engineer Lead

Software Support Engineer

I am part of a new team within the company, dedicated to driving customer satisfaction and success. I am actively involved in structuring data, contacts, and metrics within the Customer Success department, with the aim of ensuring that our clients achieve the best possible outcomes with our products/services. My goal is to establish long-term partnerships, understand customer needs, and provide customized solutions to help them reach their objectives.

Customer Success Manager

Voxy Business Center Ltda

I have extensive experience in customer service, consistently striving to ensure customer satisfaction and resolve any issues that may arise. I am recognized as a go-to person for training and onboarding clients, equipping them with the necessary knowledge to effectively utilize our products. In addition to customer support, I also performed tasks related to software maintenance, installation, database adjustments, and providing guidance and detailed reporting assistance to clients.

Customer Suport

Due to the pandemic, I had to proactively seek the necessary knowledge to provide the best customer service. I pursued remote learning opportunities, largely driven by my own initiative. I excelled in customer support and problem-solving, consistently striving to ensure customer satisfaction.

Helpdesk Technician

FARM Rio

I worked as an administrative assistant, handling various tasks such as sales and receipt record-keeping at the cash register. I was responsible for organizing, receiving, and sending documents, as well as managing financial deposits. Additionally, I handled the receiving and inventory management of merchandise, including packaging and preparing items sold through OmniChannel.

Administrative Financial Assistant

After dedicating several years to academic and scientific pursuits as well as exam preparation, I decided to put myself into the job market. These previous experiences have provided me with opportunities to develop skills in effective communication within diverse and multicultural environments, project management, and problem-solving through analytical approaches.

My daily routine revolves around working diligently to ensure the best possible customer service and satisfaction.

taplio

The Battle

Ratu F.

Luiza Diniz

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?