ClientFlowX

Chief Executive Officer

CloudWired Technologies

Managing Director

Shell

Third Officer

Trainee Officer

Passionate and committed Founder at ClientFlowX, a leading all-in-one sales and marketing CRM platform. With extensive experience in both sales and marketing, I've spent my career building and leveraging data-driven solutions to solve key business challenges. 

In creating ClientFlowX, my vision was to simplify the complex processes in sales and marketing, allowing businesses to streamline their operations and scale effectively. Today, our platform supports countless businesses worldwide, offering seamless CRM capabilities that facilitate improved customer relationships and increased revenue.

As a hands-on leader, I thrive in dynamic, fast-paced environments, continually working towards strategic innovation, process improvement, and enhancing customer experience. I firmly believe in the power of technology to revolutionize business interactions and customer engagement.

If you're interested in discussing CRM solutions, technology innovation, or entrepreneurship, feel free to connect or drop me a message. I'm always open to new connections and opportunities to share knowledge.


Chanakya Ratnam

FirstSales.io

Head of Sales

leap.club

Member

CareerX Club

As an accomplished Growth Leader at CareerX Club, I spearheaded the strategic establishment of the B2C funnel, propelling business expansion across India. I took the initiative to build and mentor a high-performing team, enhancing their capabilities to drive growth. In addition, I meticulously optimized both organic and marketing funnels to maximize our reach and impact.

GrowthSchool

Exceeded Targets and Team Empowerment: Consistently achieved and surpassed set targets by implementing effective strategies and providing comprehensive training to the team. Led by example, empowering team members to excel and achieve their own goals.

Strategic Leadership in New Category: Spearheaded sales efforts for a nascent category, successfully establishing a strong foundation for growth. Leveraged market insights and innovative approaches to position the category for success, resulting in revenue generation exceeding 1 crore within just 7 months.

Program Enhancement and Scaling: Played a pivotal role in refining and scaling the program, utilizing insights from hands-on experience and team collaboration. The program's improvements not only boosted revenue but also enhanced its overall impact and reach.

Channel Growth Leader

Don't Memorise

Drove B2B and B2C Growth: Successfully spearheaded B2B sales efforts and established B2C sales channel from inception. Played a pivotal role in training teams for both segments, contributing to the company's diversified revenue streams.

Target Overachievement and Client Nurturing: Surpassed first-year targets by building strong client relationships and delivering value-driven solutions. Skillfully nurtured client partnerships, leading to enhanced satisfaction and repeat business.

Exponential Target Scaling: Doubled targets in subsequent years, fueling substantial income growth. Implemented strategic initiatives and refined sales processes to achieve remarkable sales milestones.

Holistic Responsibility for Success: Managed finances and customer support functions, ensuring seamless operations and exceptional client experiences. Contributed to overall company success by effectively aligning diverse functions towards common goals.

Business Development Manager

Tata Consultancy Services

Spearheaded the development of an innovative career assessment product tailored for school children.
Collaborated effectively within a 4-member cross-functional team to analyze and resolve intricate technical challenges.
Facilitated seamless communication and synergy between technical and product teams, expediting project milestones and contributing to the formulation of technical standard operating procedures (SOPs).

Product Manager at TCS iON Life Long Learning

Directed a team of 21 agents, overseeing client interactions across diverse key performance indicators (KPIs) and leading impactful client calls.
Orchestrated a remarkable reduction in Average Handling Time (AHT), optimizing it from 1200 seconds to an impressive 450 seconds.
Pioneered a project streamlining the management of customer complaints, resulting in enhanced operational efficiency.
Achieved noteworthy improvement in Level 1 (L1) issue resolution percentage within a span of a month.
Distinguished as the senior Team Leader, played a pivotal role in mentoring fellow Team Leaders, identifying and nurturing emerging talents towards career advancement.
Conducted comprehensive change-oriented training sessions both at the team and site levels, encompassing sales compliance, constructive feedback assimilation, and passive call management.

Team Lead

Business Process Analyst

Aninand Consultants

Strategic Consulting, including business plan & sales strategy development.
Recruitment, Training Candidates and formalizing tie -up's with companies that need staffing. Finding new Companies that need workforce and providing workforce from entry level to mid level.

Sr. Business Development Manager

Intelenet Global Services

Sr. CSA

WNS Global Services

I was an analyst for the process of Insurance Service Recovery. Also passed the FINRA Series 6 and 63 exams.

Analyst

Hello LinkedIn Community! I'm Priyadarshini Iyer, and my professional journey reflects my dedication to data-driven growth.

I started as a customer service representative, where I honed my problem-solving skills and communication abilities. This early experience laid the foundation for my cross-functional approach.

During my tenure at TCS, initially with Citi Australia, I delved deep into product knowledge and developed a relentless focus on optimizing revenue and growth. My success in this cross-functional role was evident in solving complex challenges and reducing AHT by 100 seconds through Six Sigma initiatives.

A significant turning point in my career was my transition from corporate to startup life after a decade. Here, my passion for data-driven growth ignited, and I played a pivotal role in doubling revenues and contributing to successful acquisitions. This shift honed my expertise in full-funnel optimization and multifaceted growth strategies.

My journey continued at GrowthSchool, where I immersed myself in marketing, product development, and upskilling, all while spearheading B2B and B2C growth initiatives. The fast-paced startup culture and relentless pursuit of growth kept me driven.

Today, I specialize as a Growth Consultant, leveraging data to drive revenue through comprehensive funnel optimization. I thrive on collaborating with companies to achieve their growth objectives.

I'm committed to breaking stereotypes, tackling cross-functional challenges, and partnering with individuals who share a passion for data-driven growth. Let's connect and embark on this journey of continuous learning and growth together!

taplio

The Battle

Chanakya Ratnam

Priyadarshini Iyer

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