Ramli John

Author of Product-Led Onboarding (+30K copies sold) | First Round Fast Track Mentor | Content Director at Appcues.

⭐️ Follow me for helpful tips to onboard, delight, and keep your customers coming back to your product.
📔 Author of Amazon #1 bestselling book "Product-Led Onboarding." 👉 𝙎𝙀𝘼𝙉 𝙀𝙇𝙇𝙄𝙎, Founder of GrowthHackers.com: "Product-Led Onboarding is 𝐦𝐮𝐬𝐭-𝐫𝐞𝐚𝐝 𝐟𝐨𝐫 𝐞𝐯𝐞𝐫𝐲𝐨𝐧𝐞 embarking on the critical activity of improving their user onboarding." 


⚡️ I use my multi-disciplinary skills in marketing, design, and software development to help product-led SaaS companies analyze their whole customer's journey and funnel to identify growth opportunities to 2-3X their MRR. 

Often, that means designing and implementing experiments to increase activation rate (trial-to-paid or free-to-paid conversions), decrease churn rate, or increase average revenue per user (ARPU)

If you asked my friends and colleagues how they would describe me, they'd say I'm resourceful, proactive, and entrepreneurial

►► CONTACT INFO
▷ Send a connection request
▷ Write me a note at ramli [at] ramlijohn.com

Founder

A weekly show and newsletter for marketers looking to level up their marketing and career. I interview world-class marketers to uncover the secrets, strategies, and frameworks behind their wins. In each episode, guests reveal three things:  (1) a marketing power-up,  (2) a real-world example of that in action, and (3) a power-up that’s helped them take their career to the next level.

Ramli "RJ" John

16 weeks ago, I could barely run 3K. Sunday, I ran my first half-marathon! I treated my training like growth experiments. 3 things that worked:


(Yes, I'm a nerd. My wife says I'm obsessed. I agree! 🤣)

Experiment 1: Fuel Strategy (Finding the Right Gel)

My biggest fear? Runner's trot. Google it if you dare.

I tested different energy gels to fuel a 2+ hour run. Honey Stinger caused stomach issues. Not fun.

I tried Maurten, GU, SiS, gummy bears, and baby applesauce.

Switched to Kronos, a Canadian maple-based gel. No issues and felt great.

The lesson? Test before it matters.

Your users won't tell you about embarrassing problems, but they'll quietly churn because of them.

Experiment 2: Continuous Running vs. Galloway Run-Walk-Run

I tested the Galloway method (run 90 seconds, walk 30, repeat). My splits were consistent. I felt fresher.

But I went with continuous runs that gradually increased speed.

Why? Simplicity. I didn't want to think about timers at kilometer 18 when my legs were screaming.

Same with product growth. The "optimal" solution isn't always the one users will stick with.

Experiment 3: Nose Breathing Technique

Two quick inhales through the nose, one long exhale. Sounds weird, right?

It dropped my heart rate. Made hard runs feel manageable.

A small technique change made a massive difference.

Just like when you change one small design tweak and retention jumps 15%.

In the end, I crossed the finish line in 2:19:01.

My "A goal" was just to finish. My "B goal" was somewhere between 2:10 and 2:30.

Mission accomplished!

It was fun running this one with Wes Bush and Catherine Hughes, M.Ed, PhD.

And honestly? I'm addicted. Already signed up for the full Toronto Marathon in May. Let's see what happens.

Every experiment started with "this should work."

Then I tested what actually worked for me. Then I kept what I could sustain for 21 kilometers.

Same process with product work. Best practices are starting points. Real users show you what actually works. Then you optimize for what they'll stick with.

—

What's something in your life right now that you're treating like an experiment?

Ramli John ⭐️

Building a community for AI Product Leaders. Founder @ Delight Path. 2x best-selling author. New book “Eureka” now available. Author of “Product-Led Onboarding” (+40K copies sold).

933 product leaders registered. 415 showed up live. That's 44% attendance (avg is 25%). The AI Product Leaders Summit exceeded everything I hoped for!


But the stats aren't what got me. It's the messages after yesterday's summit:

"Great Summit today Ramli! You provided huge value in the community!"

"Thanks, Ramli, this was a very enjoyable, educational and interactive summit! Great speakers and hosting! 👏👏"

"So well done! The speakers/content were top notch, where I just wanted more!"

Hosting a 5 hour live event drained my batteries. But messages like those made it all worth it.

Here are the biggest takeaways from 16 product leaders:

→ Every single session came back to customer research and knowing "why"
→ Lauren Creedon shared Goldcast's actual product org chart and AI roadmap (transparency level: 100)
→ Time-to-value matters, but product growth is now more than ever focused on time-to-trust
→ Product leaders opened up about the specific AI tools they're using to enable and upskill their teams
→ And a ton more (I'm writing a blog post about it!)

Thank you to every product leader who showed up—from 143 different companies. You made this what it was.

Thank you to the speakers who brought real strategies, not theory:
Janna Bastow, C. Todd Lombardo, Nesrine Changuel, PhD, Netali Jakubovitz, Christine Itwaru, Lauren Creedon, Bernadette Fisher, Mariana Danylak, Deepti Pradeep, Lauren Schuman, Jacob Bank, Betsy Shaak, Vivek Balasubramanian, Partho Ghosh, Ryan Barry, Colin Matthews, and Matthew Abersfeld.

You shared what actually worked (and what didn't). That's what made this valuable.

Thank you to Userflow, Goldcast, and LogRocket for sponsoring and making the giveaways happen.

One more thing:

I announced something BIG yesterday. Something I've been quietly building the last few weeks. I shared it live at the summit.

I'll share more tomorrow. Can't wait!

What was your biggest takeaway from the summit?

I've had the same conversation 30 times in the past few weeks. Different product leaders. Different companies. Same exhaustion...


Here's what I heard:

🔥 "I'm exhausted from constant firefighting."
🙅‍♂️ "I need to learn to say no with confidence."
😵 "AI is changing things so much. It's hard to catch up."
🤔 "I need more space for strategic thinking than being stuck in the weeds."

Product leaders are stuck firefighting when they want to be two steps ahead. 

AI's moving fast, expectations are moving faster, and we're supposed to have all the answers while coaching our team and keeping execs confident.

And when we finally pause? It's hard to find people who actually get what it's like to sit in our seat.

The truth is that we don't need another framework or AI playbook.

We need space to think, connect with peers who get it, and build our leadership practice.

That's why I'm excited to finally announce the Product Leaders Lab. 🧪

A private community I'm building for experienced product leaders (CPOs, VPs, Directors, Heads, Group PMs, etc.) who want to stay ahead and lead through change with confidence.

Inside the Lab, you'll get:

→ Cabin Crews: Small groups of 5-6 peers for honest conversations and accountability
→ Workshops & AMAs: Leadership topics like setting strategy, managing up, and leading through AI-driven change
→ Co-Labs: Bring a challenge, leave with clarity and support
→ The Leadership Library: Resources on defining success, influencing without authority, and building teams that scale

I'm also intentionally building for diversity. The industry is male-dominated, and I'm aiming for at least 50% of members to be women. There's real value in creating a more balanced space where different perspectives shape the conversation.

I'm opening 25 Founding Member spots right now.

Apply by November 25 to help shape the Lab.

✅ Apply now → https://lnkd.in/gHrG7AaB

I've already said yes to a handful of product leaders:

→ Betsy Shaak, VP of Product at Voxpopme
→ Luis Caceres, Product Director at Spotify
→ Brent Beatty, VP of Product at 7shifts
→ Michelle (Reiman) Wright, CPO at Kurtosys

Want to join them? That means only 21 spots left.

—

PS. Know a product leader who needs this? Tag them below. They'll thank you for it!

If I could grab coffee with my 21-year-old self, I'd give him 3 networking tips that took me 19 years to figure out.

Last week, I met someone new to the industry. They made every mistake I made early on.

Here's what I wish someone had told me:

1. Give more than you take.

Early in your career, you don't have much to give. What you CAN give:
→ A genuine thank you
→ Updates on how their advice helped you
→ Buying coffee when you can afford it

As you gain influence, you can give more. Just this week, someone I barely know sent me a Starbucks gift card out of nowhere. Didn't ask. They just wanted to say thanks for advice I gave months ago.

That's what happens when you give first.

2. Go beyond work topics.

Most people treat networking as transactions. It's short-term gains, immediate asks.

But real relationships are built on more than work:
→ Ask about their hobbies
→ Remember their kids' names
→ Check in about that marathon they mentioned

When I ask someone, "How's Cam doing?" and they're surprised I remembered their son's name? That's not a networking tactic. That's being a decent human who actually listens.

3. Turn online into offline when you can

If someone's in your city, make time to meet.
→ Not a 30-minute "networking coffee."
→ An actual hangout  for breakfast, a walk, whatever feels natural

Five years ago, Kirsty McConnell just started at Chameleon. She helped promote my first book, Product-Led Onboarding, when almost nobody knew who I was. Last week, she flew from Barcelona to Toronto. We met, not for networking but as friends.

We talked about marathon training, family adventures, and life moves. The professional stuff came up, but it was secondary.

That shift from transaction to friendship? That's when your "networking" becomes more about relationship-building.

Networking is simple: be genuinely helpful, stay in touch, and show up when you can.

If you're ever in Toronto, let me know. There are some great coffee spots I'd love to show you.

What's one networking lesson you wish you'd learned earlier?

—

PS. 🔖 Bookmark this for when you're wondering how to build real relationships, not just collect connections.

PPS. I'm building a private community space for 25 experienced product leaders (VPs, Directors, and Heads of Product) to connect about life and the latest hot topic... AI in product. It's called the Product Leaders Lab. If that's you, I'd love to connect.

My AI tool stack saves me 156 hours a year. That's 21 working days that I get back with my 3-year-old son, Zane...


Most product leaders I talk to use AI randomly. Chat here, summarize there, no system.

Here's what actually works for me (my 6-tool AI tool stack):

1. Claude (Projects)

Every client gets a project. Half-marathon training gets a project. Evening journaling gets a project.

I have everything in my life organized in Claude projects. That way, it has context about me and produces a richer, more accurate output.

This approach is way more powerful than prompt-and-pray.

2. Better Dictation (Text-to-speech AI tool)

I talk faster than I type. Always have. This voice-to-text helps me write posts, emails, and (yes) even books by speaking my thoughts. The ROI paid for itself after writing 3 client emails.

The best part is that it's a one-time payment (not a subscription!). Oh, it also helps that it uses ChatGPT for accurate transcription.

3. ClickUp (AI needs structure)

AI is only as good as your data structure. I codify every workflow in ClickUp, including deliverables, presentations, and tasks.

The AI can then actually help, rather than hallucinating random suggestions.

4. Fathom.ai  (Meeting notes)

This records my client calls and lets me chat with the transcripts afterward. I use it to recap client requirements, pull exact quotes for proposals, and craft follow-up pitches

Saves me from frantically searching "wait, what did they say about their onboarding drop-off rate?"

5. Lex Page (Long-form writing copilot)

This helped me write my new book, Eureka. It's built specifically for long-form content, not just quick prompts. When I'm stuck on a chapter or a framework explanation, Lex helps me think it through without losing my voice.

6. Mem (My second brain)

I dump thoughts here, and it organizes them automatically. Then it funnels insights into my calendar, links to relevant projects, and surfaces patterns I wouldn't have seen.

It's like having a research assistant who actually remembers what you said 3 months ago.

The Pattern is that each tool solves one specific friction point in my workflow:

→ Claude = thinking partner
→ Better Dictation = speed up input
→ ClickUp = structure the chaos
→ Fathom = never lose context
→ Lex = write without losing your voice
→ Mem = organize thoughts automatically

The result is 2-3 hours back every week.

That's time I spend with my family, not typing the same client email for the 47th time.

What's your AI stack look like? 
What am I missing?

—

✅ PS. Bookmark this stack for when you're drowning in admin work and need those hours back. Future you will thank me.

PPS. If you like this, I'm hosting the AI Product Leaders Summit next Tuesday, 11/18. I have product leaders from Adobe, Slack, and Google sharing their daily AI Toolkit.

Register via the last page of the document.

Ramli John's 6 AI Tool Stack

Excited to be hosting the AI Product Leaders Summit on 11/18. 
Here's why I'm genuinely excited about this..


I've been watching product leaders navigate AI for the past year. Some thriving, most overwhelmed. Everyone's trying to figure out the same things: 

How do we build AI products users love? 
How do we structure teams for AI success? 
How do we get CEO buy-in without overpromising?

This summit brings together people who are doing this work right now:

→ Christine Itwaru ( VP of Product and Design at Beamer/Userflow) on building AI-first product teams
→ Lauren Schuman (VP of Product Growth at Close) on maintaining PLG principles while integrating AI
→ Partho Ghosh (VP of Product at Uberall) on getting product-CEO alignment
→ Jacob Bank (Founder at Relay.app, Former PM at Google) on the AI toolkit that actually matters

Plus product leaders who work or have worked at Adobe, Slack, Spotify, Microsoft, and more.

No vendor pitches. No theory. Just real strategies from people actively building AI products and leading teams through this transformation.

November 18th, 10 AM to 3:30 PM EST. Free and virtual.

Register for free: https://lnkd.in/gcCwnvvA

What's your biggest question about leading AI products?

—
PS. Thanks to the sponsors Userflow, LogRocket, and Goldcast for making this event possible and giving away over $4,000 in prizes, including a product onboarding audit, an AI prototyping course, and books from speakers.

PPS. Tag a product leader who needs to see this.

+10K AI tools exist right now (and growing). What are product teams actually using to ship features? That's a question we're answering at the AI Product Leaders Summit.

Not what's trending on Product Hunt. Not the flashiest new thing. 
The tools product teams are actually using day-to-day.

I'm bringing together some stellar product leaders to tackle this topic and more:

→ Matthew Abersfeld (LogRocket's CEO, ex-Google Chrome PM) on frontend monitoring for AI product experiences
→ Mariana Danylak (Director of PM, Growth at Slack) on what her growth team uses to ship AI features
→ Jacob Bank (CEO of Relay.app, ex-Google Gmail/Calendar PM) on the tools that matter for product leaders
→ Deepti Pradeep (Director of PM, Growth at Adobe) on the tools driving growth for Photoshop and Lightroom

What frameworks help you decide what to build? What prototyping tools are worth learning? How do you monitor AI features in production?

Real tools. Real workflows. No vendor pitches.

November 18th, 10 AM - 3:30 PM EST. Free and virtual.

Register for free: https://lnkd.in/gcCwnvvA

What AI tool has actually made your team more productive?

—

PS. I'm giving away a $1,450 seat for Colin Matthews' "AI Prototyping for Product Managers" course to a live attendee! I took the course and loved it.

He'll also be joining us for the panel, "The AI Toolkit for Product Leaders!"

PPS. Tag a product leader who needs to see this toolkit session.

Valchanova.me

Started as a personal blog, focused on marketing, growth and digital strategy, Valchanova.me was born out of the passion for sharing my knowledge and experience with digital professionals.

Now it's the hub for my consulting practice. I work with brands on markets all over the globe and I help them build meaningful relationships with stakeholders and scale them through digital channels.

Marketing, Growth, and Digital Strategy Consulting:
- Working with brands in industries from e-commerce to SaaS, from fitness to luxury design.
- Building digital strategies through hands-on customer research, data-driven persona building, and competitive auditing.
- Content marketing planning - building roadmaps and day-to-day team consulting about content production, distribution, and measurement.
- Performance marketing - creating strategies and managing budgets in paid channels from Google Ads and Facebook Ads to Quora and Reddit.
- Copywriting, landing page optimization, and CRO.
- Growth marketing - going beyond customer acquisition to activation, retention, and more.

Public Speaking & Training:
- An accredited lecturer at New Bulgarian University and Software University, guest speaker at Sofia University, having taught more than 2,000 students on Content Marketing, Marketing Analytics, and Gamification.
- Participated in more than 10 international events as a speaker on topics including measurement, content marketing, growth, and more.

Publishing:
- 300,000 readers accumulated through 10 years of content publishing.
- One of the top 20 blogs in Bulgaria, second most authoritative marketing blog (2010).
- Featured as a 'Must Read' on GrowthHackers.com.

Digital Marketing Strategist, Trainer, and Public Speaker

Ratio.bg

Responsible for all communication-related issues, including social media management, blogger relations, media relations, promotion of events, sponsorship proposals, etc.

Bragging rights:
- Led the full development of the event brand from 180 to 750 guests per conference
- Organized more than 50 events in different formats
- Overdelivered on guest expectations with an event NPS of 85 for the latest Ratio Science Forum
- Secured partnerships and sponsorships with national and international companies

Founder and Communications Manager

GrowthMentor

I'm dedicating some of my time to mentor founders, growth, and marketing leads through GrowthMentor, a curated platform of invite-only startup and growth marketing mentors.

I've so far had more than a 350 insightful discussions with companies in varied industries and sizes. Looking forward to talking with many more.

Check out my profile at the link below 👇

Mentor

Hypergrowth

I work to bring expert-led content to growth marketers and startup founders who can benefit from it. If you're curious about my work, check out the Hypergrowth Blog and our interview series Hypergrowth Talks.

Head Of Content

Enhancv

Enhancv helps you highlight your achievements, attitude, and personality to stand out and feel proud. The company has been featured at Forbes, Business Insider, Inc. Magazine, Lifehacker, The Hill.

Bragging rights:
- Optimized performance advertising efficiency and brought down CAC 3-fold in 6 months.
- Led the implementation of a full measurement strategy and implementing the data-driven approach for the whole team.
- Set up and led the first growth experimentation process in the company.
- Planned and executed an extensive customer research project through the Jobs-to-be-done methodology and implemented the findings in a product repositioning at the end of 2017 (team effort together with Enhancv's CMO and Art Director).

Digital Strategist

New Bulgarian University

Lecturer of Gamification in the Master's Department of New Bulgarian University.
Gaming elements, gamification strategy, and tactics, gamification mechanics, successful gamification implementation.

Already taught 3 years of students, undergoing a Master's Degree in New Media and Communications.

Lecturer - Gamification

Wishio

Creating and optimising the overall marketing strategy of the Wishio brand, including choice of channels, setting KPIs and conducting ongoing performance measurement. Managing an internal marketing and design team, as well as third parties for SEO, PPC and social media marketing. Keeping an active role in creating marketing campaigns, content marketing, promotion set-up and co-marketing campaign discussions with suppliers.

- Led the first marketing campaigns establishing the brand and reached some 150 000 targeted users through paid and organic channels.
- For 4 months served as project manager for the whole Wishio team of 8 people, analyzing company performance and keeping track of all major projects within the organization.

Marketing and Project Manager

Innologica Ltd.

Worked on the communication and marketing strategy of the content reader Inoreader. Developed an overall strategy with different consumer engagement and community building activities, including email marketing automation flows, media outreach to leading tech bloggers, content marketing and advertising management.

Product Marketing Manager

Ozone.bg

Developed the overall marketing strategy, marketing actions and programs for the company brand and specific product lines. Created the social media presence strategy and social media communications policy, determining the use of social media tactics so as strategic goals are met. Advertising planning and management, PR and blogger relations.

Managed all marketing budgets and did general oversight of a team of 5 content managers and 1 designer.

Bragging rights:
- developed the largest expansion of the site's target audience in overall history
- oversaw the transformation from a niche gaming brand to an entertainment and leisure brand with broader appeal
- created marketing campaigns leading the expansion of the company portfolio from 3 to 14 product categories with much larger and diverse target audience
- organized more than 20 events, such as gaming launches, product promotions and festival participations, including the largest gaming launch party in Bulgaria to date with 600+ guests

Head of Marketing

ASBIS

Worked for leading world tech brands like Dell, Razer and ASUS, developed locally the presence of ASBIS' private brands Canyon and Prestigio.

Bragging rights:
- led the establishment of Canyon as a lifestyle tech brand for teens and tweens, including the launch of 5 limited edition series
- introduced a local collaboration between Prestigio e-readers and famous Bulgarian authors
- created partnerships with off-road and drift stars to promote Prestigio GPS
- worked on community building activities with gamers for Razer, including many gaming competitions, product launch events and blogger outreach activities
- managed full year marketing budgets for Dell and ASUS and led all retailer co-campaigns

Marketing Coordinator

Content Strategist & Brand Messaging Craftswoman 💡 I help brands build meaningful relationships with the people who matter. ✨ Sharing strategic ways to create value-packed content and stellar brand messaging.

As a digital marketing strategist, I help brands build meaningful relationships with stakeholders and scale them through digital channels. I run Valchanova.me, a hub for my consulting practice and a blog on marketing, digital strategy, and growth.

My core competencies include strategic research and planning, content marketing, brand messaging, and copywriting. I have worked with brands in various industries, from e-commerce to SaaS, from business services to luxury design. I have also trained more than 2,000 students and spoken at conferences across Europe. In my spare time, I organize popular science events with Ratio, fueling the passion for science in those who don't know they have it yet.

I aim to share my knowledge and experience with digital professionals and inspire them to create impactful and engaging marketing campaigns. I am passionate about words which is the building block of both content marketing, brand messaging, and copywriting. You can easily get in touch by contacting me at v@valchanova.me. Read more at https://valchanova.me.

Vassilena Valchanova

This is the face of a happy marketer with a clear design system. But it wasn't always like this.

For years, my visuals were all over the place. My templates didn't really say anything about me or what I stood for. I wasn't confident in the design, so I'd spend way too much time tinkering, losing time I should've been spending on the actual message.

The worst part from a marketing strategy perspective? My audience got something completely different every time they saw my content. That made it really hard for me to stay top of mind. 

Now, this is my story as a personal brand. 
But I've seen the exact same pattern with businesses I work with.

And if you're in the same boat, you should join our live session on visual branding tomorrow: https://luma.com/lq458x2h

It features the expert who solved that issue for me, once and for all: Sarah Hart ✤.

She didn't give elaborate, attention-grabbing visual fluff. She gave me a simple, consistent visual system that support my messages and make them work harder.

Now people connect with the content faster. They remember it longer. And they take action.

Tomorrow, Sarah and I are doing a live session on exactly this—her Visual Sales Funnel framework and how visuals guide your audience from awareness all the way to purchase.

If you've ever felt that disconnect between your strategy and your design, join us (even if you can't make it live, you'll get the recording): https://luma.com/lq458x2h

You know the "there are two wolves" parable? Well, turns out it's valid in brand design, too 😅

Sarah Hart ✤ shared the interesting push and pull between:
👉 the von Restorff effect, thanks to which a distinctive visual brand stands out and gets etched in your customer's mind,
and
👉 the Bandwagon effect that makes us subconsciously crave to blend in with the pack and just drown in the sea of sameness of our industry.

In our live session this week, she shared practical ways to leverage von Restorff and fight against your subconscious conformist when designing for your brand. 

If you missed it, don't fret—check out below ⬇️

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The Battle

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