OakTreeUni

- Mentor aspiring Scrum Masters through a structured 1:1 program: foundations → artifacts → interview labs.
- Build a Story Bank from real experience; rehearse with mocks until answers are crisp.
- Create job-ready assets: sprint goals, facilitation plans, Jira/Confluence boards, stakeholder maps.
- Rewrite resume + LinkedIn to translate prior roles into Scrum outcomes.

Principal Consultant

Nestlé Health Science

Consultant - Acquisitions and Mergers

The Home Depot

Consultant

Bell

Agile Consultant

AT&T

Program Manager

Citi

Agile Project  Manager

Barclays

Project Manager

Bank of America

Team Lead

Convergys

Team Lead - Training and Accounts Operations.

American Express

Team Developer / SME

The Pragmatic Agile Coach | I coach Individuals and Enterprises succeed in MM$ Programs & Projects | Transforming Practices & Behaviour | 1:1 Consults and Cohorts

I mentor aspiring and early-career Scrum Masters to become job-ready with interview-proof skills.

I’ve led Agile work at AT&T, Bell, The Home Depot, and Barclays bank. Today I run OaktreeUni, where I coach motivated career-switchers into confident Scrum Masters who can run ceremonies, handle stakeholders, and pass real interviews.

Why work with me
• Real-world coaching (no theory dumps).
• Gap map → weekly goals you can execute.
• Mock interview panels and scenario drills until answers feel natural.
• Resume + LinkedIn rewrites that map your past to tell your story.

Clients describe the program as practical, direct, and confidence-building—visit our website to watch recommendations.

How to start

1- Grab the free 10-Day Sprint Hack in Featured.
2- DM me “MENTOR” for a quick fit check and next steps.

Rajveer Prasad

Sterling Bank

Scrum Master | Digital Channels Agile Release Train

Scrum Master | Integration and Partnership Agile Release Train

Scrum Master | Investment Solutions Agile Release Train

Mbas4Africa

•	Coached and mentored the development team and product owner on Agile and Scrum principles, driving the implementation of best practices.
•	Organized and facilitated Scrum events, including Sprint Planning, Daily Standups, Sprint Review, and Sprint Retrospective, ensuring their productivity and adherence to time-boxing.
•	Identified and removed impediments that hindered team progress, often involving coordination with other teams and stakeholders.
•	Fostered a culture of collaboration, encouraging open communication and transparency within and across teams.
•	Monitored the team's progress during Sprints, ensuring focus on achieving Sprint goals.
•	Protected the team from external interruptions and distractions, allowing for effective work.
•	Drove continuous improvement by identifying areas where the team could optimize their process and performance.
•	Tracked and reported key Agile metrics, such as team velocity and burndown charts, to measure and improve team performance.
•	Stayed up-to-date with Agile and Scrum best practices and ensured the team's alignment with industry trends.

Scrum Master

ASA Microfinance Bank

Agile Leadership in Loan Management
•	Orchestrated strategic plans, securing over N4M in additional funding, leading to project success and goal attainment of N18M+ in portfolio management.
•	Conducted comprehensive education sessions for the entire Product organization on grooming and maintaining product and sprint backlog.
•	Implemented meticulous tracking of key performance metrics, including Burn down Chart, Velocity chart, and Capacity calculation.
•	Collaborated with management teams to define a competitive pricing strategy, resulting in a remarkable 46% increase in market share.
•	Defined and communicated team goals, ensuring a flawless release day without technical or internal errors.
•	Facilitated all scrum ceremonies, including Sprint planning, daily scrum, Sprint review, and sprint retrospective.
•	Ensured product delivery within the scope of initial budgeting, reducing risk percentages by over 5%.

Ibadan Electricity Distribution Company (IBEDC)

Driving Agile Excellence in Customer Service Operations
•	Introduced agile methodologies into the subject teaching curriculum, resulting in a 20% improvement in student engagement and a 15% increase in academic performance.
•	Worked closely with project managers to align educational goals with overarching school projects, achieving a 20% reduction in project delivery times and enhanced synchronization between teaching objectives and broader educational initiatives.
•	Empowered fellow educators through Scrum practices, leading to a 30% increase in collaboration efficiency and a 25% reduction in impediments during educational projects.
•	Established effective communication channels between the teaching faculty and the school administration, resulting in a 25% improvement in project update response times and a 20% increase in overall communication satisfaction.
•	Resolved 90% of customer complaints, prioritizing satisfaction and loyalty to maintain positive customer relationships.
•	Exhibited unwavering ownership of 200+ customer issues, persistently driving them to resolution, resulting in a 95% customer satisfaction rate and enhanced customer loyalty.
•	Trained and mentored 15 associates, enhancing their performance-oriented strategies and customer service techniques, resulting in a 20% increase in customer satisfaction scores.
•	Supervised a team of 20 employees, assessing their performances and identifying training needs, which led to a 15% reduction in process lags.
•	Listened to and addressed customer concerns, with a 95% resolution rate for minor issues and effective escalation of major issues to supervisors.
•	Partnered with upper management to streamline and optimize customer service processes, yielding a 15% increase in efficiency across the entire company.
•	Spearheaded team productivity, skillfully overseeing workflow to consistently surpass quality service goals, resulting in a 20% improvement in service efficiency and client satisfaction.

Customer Service Representative

National Youth Service Corps

Fostering Agile Practices in Education
•	Led a 20% improvement in task completion efficiency within the customer service department through a successful agile transformation.
•	Achieved a 15% reduction in project delivery times and enhanced customer satisfaction by 25% through aligning sprint goals with project objectives.
•	Enabled a 30% increase in collaboration efficiency and a 25% reduction in impediments during sprints by empowering cross-functional teams.
•	Implemented agile practices, resulting in a 15% reduction in customer complaint resolution times and a 20% increase in first-contact issue resolutions.
•	Led retrospectives, resulting in a 20% increase in customer feedback incorporation into sprint planning and subsequent service improvements.

Power Holding Company of Nigeria Plc.

•	Prepared an average of 30 bank deposits and corporate cash shipments per week.
•	Trained 10 new employees on precise cash routines, procedures, and compliance requirements.
•	Managed the daily flow of cash transactions, safeguarding a consistent cash supply to meet customer demands.
•	Investigated and resolved discrepancies in cash register and POS System totals, achieving an error reduction of 25%.
•	Maintained strict adherence to company policies, procedures, and practices, affirming accurate recordkeeping and minimizing loss by 15%.
•	Conducted daily cash reconciliations, resulting in 98% accuracy of financial reports.

Internship/Contract Staff

Passionate and results-driven Scrum Master with 4+ years of dedicated experience leading and facilitating agile practices to achieve team goals. Proven expertise in implementing Scrum methodologies, fostering collaboration, and ensuring efficient project delivery aligning with organizational objectives.

Subject Matter Expert in agile principles and practices, particularly in the areas of sprint planning, backlog refinement, and continuous improvement. A keen interest in leveraging data and metrics to enhance team performance, streamline processes, and contribute to the overall success of the development team.

Notable Agile Impacts:

Scrum Process Optimization: Collaborated with cross-functional teams to refine and improve Scrum processes, enhancing overall team efficiency.

Decision-Making: Engaged with team members and stakeholders to brainstorm and implement improvements in the Agile development process.

Sprint Success: Conducted regular retrospectives and implemented continuous feedback loops to enhance sprint performance and delivery.

Core Scrum Leadership Skills:

•	Constant learning and adaptation of new agile techniques and technologies for optimized team collaboration.
•	Effective communication of project goals and sprint objectives, ensuring alignment with the overall mission.
•	Proficient in managing and analyzing complex team data for sprint reviews and performance assessments.
•	Solutions-oriented problem solver, adept at conceptualizing improvement plans and setting achievable sprint goals.
•	Proactive Scrum Master, updating project management tools and self-training in alignment with project priorities.
•	Dedicated to keeping all team members focused on key objectives for successful Scrum implementation.

Core Agile Competencies:

•	Agile Framework Implementation
•	Sprint Planning and Backlog Refinement
•	Continuous Improvement

Strategies that ENHANCE team collaboration:

•	Trust Building & Engagement
•	Agile Culture Transformation
•	Sprint Retrospectives and Recognition
•	Internal Documentation and Knowledge Sharing
•	Collaborative Work Environment
•	Attraction and Retention of Agile Talent

Experience with:

•	JIRA
•	Confluence
•	Trello
•	Slack

Productivity Tools:

•	Zoom
•	Slack
•	Microsoft Teams
•	Trello

YAQUB AJIBOLA

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The Battle

Rajveer Prasad

YAQUB AJIBOLA

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