OakTreeUni

- Mentor aspiring Scrum Masters through a structured 1:1 program: foundations → artifacts → interview labs.
- Build a Story Bank from real experience; rehearse with mocks until answers are crisp.
- Create job-ready assets: sprint goals, facilitation plans, Jira/Confluence boards, stakeholder maps.
- Rewrite resume + LinkedIn to translate prior roles into Scrum outcomes.

Principal Consultant

Nestlé Health Science

Consultant - Acquisitions and Mergers

The Home Depot

Consultant

Bell

Agile Consultant

AT&T

Program Manager

Citi

Agile Project  Manager

Barclays

Project Manager

Bank of America

Team Lead

Convergys

Team Lead - Training and Accounts Operations.

American Express

Team Developer / SME

The Pragmatic Agile Coach | I coach Individuals and Enterprises succeed in MM$ Programs & Projects | Transforming Practices & Behaviour | 1:1 Consults and Cohorts

I mentor aspiring and early-career Scrum Masters to become job-ready with interview-proof skills.

I’ve led Agile work at AT&T, Bell, The Home Depot, and Barclays bank. Today I run OaktreeUni, where I coach motivated career-switchers into confident Scrum Masters who can run ceremonies, handle stakeholders, and pass real interviews.

Why work with me
• Real-world coaching (no theory dumps).
• Gap map → weekly goals you can execute.
• Mock interview panels and scenario drills until answers feel natural.
• Resume + LinkedIn rewrites that map your past to tell your story.

Clients describe the program as practical, direct, and confidence-building—visit our website to watch recommendations.

How to start

1- Grab the free 10-Day Sprint Hack in Featured.
2- DM me “MENTOR” for a quick fit check and next steps.

Rajveer Prasad

Infinite Computer Solutions

Project Manager | Scrum Master

COTIVITI NEPAL

1.	Lead and manage software projects, ensuring timely completion and alignment with scope.
2.	Apply Agile principles, emphasizing iterative development and incremental delivery.
3.	Foster a culture of customer satisfaction, transparency, collaboration, adaptability, and continuous improvement.
4.	Prioritize delivering incremental value and maintaining open communication within the project team.
5.	Manage project activities, engaging stakeholders in collaborative decision-making.
6.	Develop and manage project plans with precise work breakdowns and resource allocation.
7.	Transparently communicate the project status, uncertainties, dependencies, and changes to stakeholders, including details of any alternate plans.
8.	Lead key Scrum activities, including Sprint Planning, Daily Scrum, Review, and Retrospective.
9.	Make sure that the Scrum framework is followed, including organizing and leading Scrum events.
10.	Foster teamwork, ensuring effective communication and awareness of project goals.
11.	Develop a plan for the Program Increment (PI) that includes details on resource allocation, features, RAID items & releases.
12.	Effectively manage resource allocation by proactively identifying and addressing potential risks, while resolving conflicts and eliminating obstacles that could hinder project progress.
13.	Ensuring that the team follows business policies, procedures, and the best practices of project management.
14.	Achieve high customer satisfaction by delivering superior products aligned with business requirements.
15.	Identify and address impediments at the program and portfolio levels, ensuring the smooth progress of agile release trains.
16.	Work with teams to establish and track relevant SAFe metrics, providing visibility into program and portfolio performance.
17.	Collaborate with stakeholders, including Product Owners, Product Managers, and Delivery Managers, to ensure alignment with business goals.

EB Pearls

1. Collaborating with stakeholders, including customers, product managers, and development teams, to create a product vision and roadmap.
2. Creating and maintaining the product backlog, including user stories, requirements, and acceptance criteria.
3. Prioritizing and managing the product backlog, ensuring that development teams are working on the most important features and functionality.
4. Acting as the primary point of contact for development teams, answering questions and clarifying requirements as needed.
5. Ensuring that product deliverables meet business requirements and are aligned with strategic goals.
6. Conducting user research and analyzing data to identify opportunities for product improvements.
7. Collaborating with development teams to ensure that product features are being developed according to design specifications and meet quality standards.
8. Facilitating communication and collaboration between development teams and stakeholders, including managing stakeholder expectations and resolving conflicts as needed.
9. Keeping up-to-date with industry trends and developments, including attending conferences and networking with other professionals in the field.

Business Analyst | Project Management

WorldLink Communications

1. Developed a product strategy and defined the product vision, roadmap, and positioning to match and surpass industry standards while balancing customer needs and stakeholder limitations.
2. Led the product lifecycle management, including coordinating with development teams to prioritize the product backlog, create user stories, and collaborate on core specifications and functionality.
3. Built and shared a strategic roadmap and created wireframes and mockups using various tools to improve UI/UX for developers and enhance customer satisfaction by providing problem-solving resources and completing action plans.
4. Conducted surveys and formed focus groups, gathered user data, and analyzed market and competition data to curate ideas and decide which ones to pursue, resulting in the creation of new products and features.
5. Collaborated with sales and product marketing teams to obtain market share and created product requirements for engineering and support teams to bring new products to market or enhance existing features.
6. Managed testing, gathered customer feedback, and coordinated with teams to launch products and track performance while using Jira tools for task creation, management, and reporting and utilizing Gantt charts for planning, scheduling, and monitoring projects.
7. Increased customer satisfaction by 50% through the implementation of new processes and metrics.
8. Achieved 80% increase in product performance through targeted testing and customer feedback.

Product Owner | Product Management | Market Research

1. Ensures high levels of customer satisfaction by providing efficient problem-solving resources and contributing customer service information and recommendations to strategic plans and reviews.
2. Analyzes customer service quality results by studying and evaluating existing processes, establishes service metrics, and communicates them to relevant teams. Also, prepares action plans and implements production, productivity, quality, and customer-service standards to improve service quality.
3. Resolves customer complaints and identifies service trends by analyzing data, determining root causes, and implementing system improvements to meet customer service objectives.
4. Monitors and analyzes service metrics and takes corrective actions as required.
5. Improves service quality results by redesigning processes, establishing communication systems, and effectively monitoring service performance.
6. Identifies training needs and designs training programs to enhance the skills and knowledge of customer service representatives.
7. Collaborates with other departments to ensure consistency and efficiency in customer service delivery.
8. Maintains a comprehensive knowledge base of customer needs and preferences to provide personalized and effective service.
9. Achieved 65% increase in customer satisfaction rating through implementing new customer service processes and standards.
10. Reduced customer complaint rate by 55% through analyzing customer data and implementing system improvements.

Technical Customer Care Supervisor

1. Installing, configuring, and maintaining customer support software, including call center software, ticketing systems, and chatbots.
2. Providing technical support to call center agents, troubleshooting issues related to hardware, software, and network connectivity.
3. Monitoring the performance of customer support systems and identifying and resolving issues in a timely manner.
4. Collaborating with other IT teams, such as network and security teams, to ensure that customer support systems are integrated with other IT systems.
5. Creating and maintaining documentation related to customer support systems, including system configurations, user manuals, and troubleshooting guides.
6. Conducting system upgrades and implementing new features to improve customer support operations.
7. Analyzing system data and metrics to identify trends and opportunities for improvement.
8. Developing and implementing strategies to improve customer satisfaction, including monitoring and analyzing customer feedback.

Information Technology Engineer

Agilist | Project Manager/Scrum Master at COTIVITI NEPAL | Certified SAFe®6 Advanced Scrum Master | Certified SAFe®6 SP | Agile Methodologies | US Health Care | Leadership | Team Coach

Passionate Agile Leader | Project Manager | Certified Scrum Master

Hi there, Welcome to my LinkedIn profile! I am Nabin Chaudhary, an experienced Agile Leader, Project Manager, and Certified Scrum Master with a strong background in software development lifecycle management.

In dynamic environments, where collaboration, innovation, and continuous improvement are crucial, a relentless focus on delivering value through agile methodologies is my strength. My journey in project management has led me to specialize in Agile Project Management, Scaled Agile Framework (SAFe®), and Agile Leadership, allowing me to successfully lead diverse teams through complex projects.

Key Highlights:
Agile Expertise: Proficient in applying Agile principles to drive iterative development and incremental delivery, fostering a culture of transparency, collaboration, and adaptability within teams.
Leadership: Skilled in guiding teams towards shared goals, optimizing performance, and ensuring customer satisfaction through effective communication and strategic decision-making.
Certifications: Certified SAFe®6 Advanced Scrum Master and Registered Scrum Master, validating my expertise in leading agile development teams and implementing best practices.

In my professional journey, I currently lead software projects as a Project Manager and Scrum Master at Infinite Software Services, ensuring their alignment with business objectives. I played a key role in optimizing healthcare software solutions at COTIVITI Nepal, and I've also gained valuable experience as a Business Analyst and Product Owner, refining my skills in product development and lifecycle management.

Education:
- MSc.IT in Computer Systems Networking and Telecommunications from London Metropolitan University.
- BCA in Computer Programming from Bangalore University.

Let's Connect: I'm passionate about networking and exploring opportunities for collaboration. Whether you're interested in agile methodologies, project management, or software development, let's connect and share insights.

Nabin Chaudhary

taplio

The Battle

Rajveer Prasad

Nabin Chaudhary

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?