Bio-Xin Cosmeceuticals

Chief Information Officer

WESTERN ENGINEERING LIMITED

• Led a winning SAP S/4HANA project implementation with Agile, boosting operational efficiency by 25% and cutting costs by 18%.
• Advised on S/4HANA hardware/cloud infrastructure selection, achieving a 30% cost reduction.
• Pioneered a smart framework and mentored a team of 8 developers, underlining my robust leadership skills.
• Authored and executed risk management strategies, safeguarding projects, enhancing communication and teamwork.
• Implement and manage Cybersecurity measures, conduct penetration testing, and oversee threat and vulnerability management for Security Implementation.
• Ensure information security, analyze SIEM data, and implement firewalls for robust network security.
• Managed IT contracts for seamless operation, Service Levels ensuring 24/7 functionality of mission-critical systems.
• Implemented and managed ERP software systems such as SAP, Oracle Applications, and Oracle E-Business Suite, ensuring their proper functioning in a data center environment.
• Coordinated SAP projects, including ERP implementations, as a SAP Project Coordinator, ensuring successful project delivery within the data center environment.
• Delivered consulting services, conducting business analysis, requirements gathering, and solution architecture design.
• Provided strategic guidance and implemented IT service management practices, including business intelligence (BI) solutions, and managed IT projects and programs effectively.

Information Technology Consultant

Unilever

• Successfully executed a BDT 17 million high-impact SAP project for the Unilever-GSK global merger, facilitating a smooth transition for Unilever.
• Directed a team of 36 in an E2E SAP rollout project, incorporating 13 modules and integrating over 15 connected systems.
• Coordinated projects with various domestic and international PMO offices, following the Microsoft Project plan.
• Gathered specifications to comprehend business processes, identify desired features, and determine necessary improvements in software and business procedures.
• Assessed various business process networks for mapping in SAP ERP software and other connected software for the Unilever-GSK M&A project.
• Undertook system integration tasks including analysis, consultation, data analysis, and programming.
• Identified and resolved existing or new issues emerging from user operations through debugging, testing for code correction, and updating software programs.
• Accountable for tasks such as analyzing, designing, debugging, coding, and supporting software applications.
• Authored, validated, and maintained a range of technical and software documentation related to IT infrastructure.
• Managed development schedules, led User Acceptance Testing, Integration Testing, and ensured punctual Go-Live.
• Crafted and disseminated various documentation including cookbooks, UAT scripts, software networks, KDS, and cutover documents.
• Planned and executed software project delivery schedules to ensure timely completion.
• Ensured the successful Go-Live of various software such as SAP, APO, OTM, DMS, BW, SNC, Coupa, Concur.

SAP Lead Consultant (Unilever- GlaxoSmithKline-GSK Merger)

Robi Axiata Limited

• Spearheaded the SAP S/4HANA migration project, vigilantly maintaining project timelines, budgets, and quality standards.
• Delivered project on time, achieving a remarkable 95% adherence to the proposed schedule and meeting all crucial milestones.
• Partnered with business stakeholders, identifying process improvement opportunities that led to a 15% uptick in operational efficiency.
• Effectively documented and communicated business requirements to the development team, aligning them with overarching project objectives.
• Orchestrated daily stand-ups, sprint planning sessions, and sprint reviews, reinforcing effective project execution.
• Realized a 20% enhancement in project productivity and a 15% cut in defect rates via the implementation of Agile methodologies.
• Proactively mitigated project risks, addressing key issues that led to a 15% decrease in overall project delays.
• Administered the implementation of IT service management best practices for the SAP S/4HANA migration project at ROBI telecom.
• Provided consulting services for SAP projects, including ERP implementations, SAP Basis administration, and solution architecture development.
• Conducted business analysis, gathered requirements, and implemented ITIL and IT service management practices, ensuring successful utilization of SAP systems.

S4HANA Migration consultant

IFAD Multi Products Limited

• Advised on optimal cost-performance strategies for SAP S4HANA hardware, license, and partnership, delivering a future-proof 5-year vision and reducing costs by 25%.
• Led system integration efforts through analysis, consultation, and programming, aiding in tool selection and planning for a seamless SAP implementation project that improved system efficiency by 15%.
• Formulated a guiding framework for the technical and functional developer team, driving effective SAP software support project execution, and enhancing team productivity by 20%.
• Provided strategic guidance for software development and user KPI proposals, encompassing both financial and technical aspects, resulting in a 15% increase in KPI attainment.
• Offered direction for AS-IS readiness, Business Blueprint checks for design finalization, and facilitated project handover post-go-live, reducing transition time.
• Executed rigorous testing and debugging during UAT and production phases, performed root cause analysis, and ensured on-time delivery of fixes, lowering defect rates.
• Developed robust risk management strategies to safeguard project outcomes, resulting in a 20% decrease in project risks.
• As a certified SAP system architect designer, led a team in planning, delivering, coding, and debugging, increasing project delivery success rate by 15%.

SAP Delivery Head

Energypac Electronics Ltd

• Champions operational excellence through meticulous requirements gathering, problem identification, solution design, and development, driving a 20% increase in process efficiency. Also responsible for proposing cost-effective, automated solutions for business processes.
• Strategically plans the Information Technology processes and policies of the Company, suggesting optimal courses of action, resulting in a 20% improvement in IT operations efficiency.
• Takes initiative in aligning organizational goals with office automation efforts, leading to a 15% increase in office productivity.
• Leads a software development/consultant team to create Technical Documentation, and maintain innovative SAP (ABAP) applications, adhering to company quality standards and improving project delivery rate by 30%.
• Manages development schedules, budgets, and resource allocations, ensuring a reduction in project overruns.
• Writes UNIX shell scripts/programs using bash, Python, windows batch script to identify and report automation-related defects.
• Maintains, and debugs programs using various languages including SAP ABAP, HTML5,  JavaScript, PHP, SAP UI5 for mobile applications on Apache Cordova, SAP kapsel.
• Analyzes and resolves issues arising from user operations, providing solutions through code correction and technical program updates.
• Problem Solving capability was the key to deliver a major business improvement like: Barcode integration for all electronics products to reduce wrong warranty claims.
• Key person to deliver IT Strategy, Vendor Management, Stakeholder Management for IT Operations management to support smooth business operation.
• Administered and maintained operating systems, network infrastructure, including network security measures such as VPN, firewalls.
• Troubleshot network issues, implemented security measures, and ensured proper functioning of network components and security systems such as firewalls.

Chief Information Officer (CIO)

Exzatech Solutions Ltd

• Spearheaded a skilled presales technical and functional consultant team, driving a 30% uptick in revenue.
• Directed and managed IT operations, programs, and projects, ensuring alignment with strategic goals and objectives.
• Oversaw vendor management, IT service management, IT audits, and IT security assessments, Mitigation Strategies to ensure compliance, risk management, and efficient IT service delivery.
• Oversaw the Finance and HR departments, Budgeting, introducing strategic initiatives that yielded a 5% cost reduction and enhanced employee engagement.
• Played a crucial role in program management, software project management, IT management, Project Plans, business process improvement, and vendor management.
• Ensured efficient resource allocation, both in-house and outsourced, facilitating smooth delivery of modules such as SAP Finance and Controlling, SAP Sales & Distribution, SAP Materials Management (SAP MM), and more.
• Planned SAP servers in cloud and VMware environments, ensuring accurate SAP hardware sizing.
• Designed and developed Business Intelligence software for SAP using PHP and MySQL Server.
• Led a technical developer team for the delivery of SAP reports, support projects, and dashboards.
• Managed the implementation of SAP ERP software in line with SAP Activate project management methodology and company guidelines.
• Installed various SAP Solutions like SAP S4HANA, Process Integration, SAP Migration, and more, on both cloud and on-premise environments.
• Managed projects according to SAP guidelines, ensuring on-time completion, budget adherence, and profitability.
• Managed and supervised IT programs, projects, and the Project Management Office (PMO) to ensure successful delivery, utilizing agile and waterfall methodologies as per project requirements.
• Developed and implemented IT strategies aligned with business objectives, leveraging agile project management methodologies and ITIL best practices.

Director SAP Delivery (SAP partner)

Academy of Management & Science (AMS)

• Conducted comprehensive SAP training sessions for end users, resulting in a 15% increase in user proficiency and productivity.
• Developed and delivered customized training materials, including user manuals and interactive tutorials, improving knowledge retention and reducing support requests by 30% in their organization.
• Evaluated training effectiveness through assessments and feedback surveys, achieving an average participant satisfaction rating of 4.6 out of 5.
• Collaborated with cross-functional teams to identify training needs and deliver targeted programs, ensuring seamless adoption of SAP systems across departments.

SAP Trainer

Bashundhara Group

• Led Bangladesh's largest SAP implementation project, managing seven modules, seven verticals, and 3000 users, demonstrating exceptional project management skills.
• Provided leadership and direction for end-to-end ERP implementations, including solution architecture, project management, and agile methodologies.
• Managed and executed IT strategies aligned with business goals, utilizing ITIL best practices and optimizing resource utilization.
• Oversaw server maintenance, upgrades, and patches, demonstrating strong server management skills.
Installed and configured Oracle, SAP, web servers, and database servers, showcasing comprehensive server environment knowledge.
• Managed consultant-core team coordination, fostering effective collaboration and leadership.
• Conducted progress discussions with BPO and consultants, ensuring transparent communication throughout the project.
• Developed SAP Business Object dashboard and ABAP reports/dashboards, enhancing data analysis and decision-making.
• Prepared project scope, design, and database documents, showcasing strong technical writing abilities.
• Developed software applications using PHP, ASP.net, Java, J2EE, highlighting proficiency in multiple programming languages.
• Designed project plans, charters, and essential trackers for efficient project and resource management.
• Provided guidance for system project implementation, showcasing deep technical understanding as the central IT reference.
• Ensured timely delivery of project deliverables, adhering to quality standards and project timelines.

Head of ERP

As the Data Center Administrator for Bashundhara Group, I successfully oversaw the design and implementation of a new data center, showcasing my knowledge and expertise in system management.
Key activities included:
•  Supervised setup and maintenance of IBM Blade Center HS22 and JS12 Blade servers, along with IBM P550 server cluster setup, demonstrating adeptness in server administration.
•  Configured Dell EqualLogic PS6000e storage and IBM Storage DS5000, demonstrating familiarity with diverse storage systems.
•  Implemented an automatic shutdown feature for all servers during extended power failures, highlighting problem-solving abilities and foresight.
•  Configured an automatic SMS alert system for any major server OS errors, cluster shifting, or backup failures, ensuring prompt incident response.
•  Managed Windows Server administration for DMS and Solution Manager, illustrating expertise in diverse server environments.
•  Provided technical support to end users, showcasing excellent customer service and communication skills.
•  Played a pivotal role in network administration, managing and monitoring Active Directory servers, demonstrating a thorough understanding of network systems.
•  Managed and maintained computer hardware, including troubleshooting and resolving issues related to networking and system administration in a data center environment.
•  Configured and optimized Unix, Windows Server, and VMware systems to ensure efficient and reliable performance.

Administrator Datacenter, SAP

As a BASIS Administrator at Bashundhara Group, I performed an array of SAP basis tasks, including daily monitoring, backup, and transport user requests. I ensured efficient system management by undertaking tasks such as:

•  Maintaining system and database performance by modifying parameters as needed.
•  Implementing ECC 6.0 systems on IBM AIX machines with Oracle 10.2 in AIX and installing IDES on Win2003 server with Oracle 10.2.
•  Overseeing security measures such as updating support pack patches, kernel levels, and other SAP database and system level patches, including Oracle Patch and Security Notes.
•  Addressing SAP troubleshooting for failed background jobs, system log messages, and ABAP dumps.
Undertaking server sizing with QuickSizer, tablespace extension, datafile addition, and database statistics updates.
•  Skilled in SAP NetWeaver 7.0 EHP 1 installation with Enterprise Portal and Business Intelligence, boasting a diverse competency in Portal Content, Knowledge Management (KM), Collaboration, NW Visual Composer, SLD, JCO, and UWL.
•  Acted as a Portal Administrator, responsible for user administration, system administration, role assignment, group creation, and theme development and change.
•  Deployed and configured ESS/MSS business packages for international scenarios, utilizing NWDS to deploy developed iViews to the server and edit PAR files for Branding and WebDynpro Java applications.
•  Handled Disaster Recovery, Incident Management, and Virtualization, demonstrating resilience and agility in addressing complex technical challenges.
•  Managed and maintained system administration tasks for Windows Server and Unix-based systems, including troubleshooting, user management, SolMan, SAP Netweaver Application Services and system optimization.
•  Implemented and managed virtualization technologies, utilized cloud computing services, and ensured disaster recovery plans and data center operations were effective for seamless IT operations.

SAP Administration Basis and Enterprise Portal - EP.

SAUD BAHWAN Group

Served as an international SAP BASIS trainer, emphasizing the professional development of the BASIS team. The training aimed to enhance their efficiency in managing the system requirements of 3500 SAP users across 9 application servers.

International Trainer for SAP BASIS

Passionate SAP Project Manager able to boost ROI through innovation and "people first" leadership. Over 15+ years, I’ve honed the ability to drive operational excellence and maximize value from ERP solutions. Strategic initiatives flourish under my direction as I align cutting-edge technology roadmaps to corporate objectives. Process improvements shine as I spearhead automation initiatives that cut manual efforts 50% via RPA/AI adoption. Recognized as 2017 SAP Partner of the Year in Bangladesh for optimizing license usage and service quality. I secure project success by melding value engineering and discipline to systematically deliver implementations under budget and ahead of schedule. My passion lies in translating complex business needs into cost-effective SAP/ERP solutions. If you seek an SAP Project Manager to drive ROI through innovation and talent development, let’s connect!

SHORT BIO:
•	Boasting 14+ years in Business Automation and SAP/ERP, delivering robust solutions.
•	Spearheaded large-scale business transformation programs, driving company growth.
•	Expertise in diverse areas: greenfield implementation, rollout, support, and upgrade assessment.
•	Extensive exposure to industries like repetitive/process manufacturing and trading businesses.
•	Authored a top Google-ranked blog on SAP ERP Hardware sizing (http://bgrajib.blogspot.com). 
•	Ready to leverage this expertise for your organization.

SEMINAR /TRAINING: For over 12 years, consistently delivered captivating seminars and training sessions on SAP ERP, ICT, and automation, benefiting more than 40organizations, including:
 
•	Department Of Computer Science and Engineering University, BUET
•	Independent University, Bangladesh (IUB)
•	East West University
•	Acme Pharmaceuticals
•	Bangladesh Army (Trainees)
•	Ernst & Young (Trainees)
•	Siemens Bangladesh (Trainees)
•	Aziz Halim Khair Choudhury , Chartered Accountants
•	Pabna University Of Science And Technology
•	Beximco Pharmaceuticals
•	etc ...

INDUSTRY KNOWLEDGE:
•	Cement
•	Telecom
•	Electronics
•	Construction
•	Energy
•	Media
•	Treading
•	FMCG
•	Pharmaceutical and Healthcare
•	Real-Estate
•	Paper, Tissue
•	Food
•	Oil and Gas (LPG)
•	Steel

Other Skills: Technical Leadership, System Testing, Stakeholder Management, Solution Architecture, Service Delivery, SAP Development, SAP Configuration, Business Consulting, Business Case Preparation, Business Process Design, Communication, Computer System Validation, E2E implementation, Financial Analysis, IT Project Management, IT Service Delivery, Project Management Office (PMO), Due Diligence

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