As the Growth Partner at SonicInfra, I help software teams deploy faster and spend less on cloud — without compromising performance or scalability.

In today’s tech ecosystem, speed and cost-efficiency define competitive advantage. That’s exactly what we deliver at SonicInfra — cloud compute infrastructure optimized for CI/CD workloads. Our mission is to help software companies, DevOps teams, and tech founders accelerate development cycles, achieve predictable pricing, and cut cloud costs by up to 50% compared to major providers.

My role focuses on building strategic growth partnerships, expanding market presence, and creating meaningful conversations with companies that want more control, transparency, and efficiency in their cloud operations.

Whether you’re:
💡 Looking to optimize CI/CD workflows and reduce deployment time,
⚙️ Exploring scalable and cost-effective infrastructure options, or
📈 Building a roadmap for cloud cost predictability and performance…

I help connect your technical vision with the infrastructure that makes it possible.

🌐 Learn more at sonicinfra.com

Rahil Khan

Businesscrest

Director of Business Development

Madison Logic

Partner Delivery Operations Manager

Campaign Manager

Distinct Digital Media

•	Monitor key metrics and ensure audits and deliveries are done accurately and on time. Work closely with Service Delivery / Operations and internal teams to proactively identify and mitigate delivery risks, challenges.
•	Improve operational management systems, processes, and best practices to enhance efficiency and effectiveness.
•	Manage and supervise the workforce, including task allocation, setting deadlines, and monitoring performance.
•	Formulate strategic and operational objectives aligned with organizational goals.
•	Maintain compliance to campaign requirements and industry standards. Prepare & publish reports & analysis to convey key focus areas.
•	Major KRA’s were to keep the Productivity above 85% with overall Quality score of 95% and 0 escalations.
•	Analyze financial data to identify opportunities for improving profitability.
•	Participate in cross functional meetings to resolve any issues. Monitor effectiveness of implemented solutions.
•	Take into account the needs of external and internal stakeholders and incorporate them into new strategic plans.
•	Maintaining and improving call center operations by monitoring system performance and identifying and resolving problems.
•	Continual Improvements: Best practice identification and implementation. Work with Product and Engineering teams to identify and implement Process Automation, to reduce manual efforts and error prone activities.

Senior Manager Business Support

EvolveBPM, LLC

•	I am responsible for establishing performance standards, employee coaching and development, determining employee responsibilities, evaluating and managing performance.
•	Contributing to the periodic reports for management review on the status of compliance, and quality standards of all facilities, processes, procedures and practices.
•	Providing guidance, support and training to operations personnel and external collaborators on interpretation of GDPR regulations, guidelines, corporate standards and policies.
•	Supporting internal and external assessments of the Internal Audit function, including facilitating pre-planning and readiness reviews.
•	Partnering with Audit Methodology and Professional Development team to design and deliver audit-related training program components to diverse groups of auditors with varying levels of experience based on QA results. Accomplished in training the operations floor on White & Yellow belt (Six Sigma)

Director Quality & Delivery

Evolve Global Corp.

Manlitics B2B ITES Pvt Ltd

•	Develop and implement a comprehensive quality control program that ensures products and services meet or exceed customer expectations.
•	Monitor and analyze quality performance data to identify areas for improvement.
•	Collaborate with cross-functional teams to develop and implement corrective action plans.
•	Ensure compliance with all relevant regulatory standards and requirements.

Director Quality Assurance & Delivery

Ziff Davis B2B

Deliver Quality as per Client requirements/specifications. Capacity planning and resourcing for the teams. Monitor key metrics and ensure audits and deliveries are done accurately and on time. Work closely with Service Delivery / Operations and internal teams to proactively identify and mitigate delivery risks, challenges. Maintain compliance to campaign requirements and industry standards. Prepare & publish reports & analysis to convey key focus areas. 
Trouble Shooting:•Identify process bottlenecks and resolve process challenges. RCA-CAPA for critical and recurring issues. Participate in cross functional meetings to resolve any issues. Monitor effectiveness of implemented solutions.
Continual Improvements:•Best practice identification and implementation. Work with Product and Engineering teams to identify and implement Process Automation, to reduce manual efforts and error prone activities. Recommend and implement continuous process improvements. Lead projects to improve process effectiveness & efficiency

Senior Manager Business Support Enterprise

Only B2B

As a Quality Manager my responsibilities include:
•	Oversee the process as a whole, making sure the internal & external policies are adhered to
•	Lead the team of Quality Analysts, understand the challenges and action the same as per the requirement
•	Training & Feedback on Quality parameters for the new joined employees as well as the production floor
•	Manage inputs for the betterment of the process, understand the requirement of the clients
•	Analyzing the dashboard based on the performance on the floor
•	Liaising between Sales & Operation for the clarity of any specific campaigns & managing the data for the same
•	Keeping the track of the productivity reports preparing the dashboard based on the same

Quality Manager

Selling Simplified

•	Maintain regular and reliable database of the team including daily schedule as assigned
•	Regular stand-up ensuring the sprints are completed on time & impediments
•	Provide guidance to the team on regular basis
•	Client communications, inter personal communications, creative thinking & cohesive team efforts to enhance the quality for the company

Quality Team Lead

XDBSB2B Data Solutions

Senior Demand Generation Executive (July’12 – June’14)
•	Making outbound calls (Cold/Warm) to find qualified leads in international market
•	Update prospect’s database with call activities & generate alternate contacts
•	Cultivate prospect until they become qualified leads
•	Work within the targeted area of sales requirement
Senior Quality Analyst (June’14 – Jan’16)
•	Perform data quality tasks to confirm and validate lead quality
•	Review functional and design specifications to ensure full understanding of the particular campaigns
•	Develop, document & maintain reports and scripts
•	Identify any potential quality issues per defined process & escalate the same to higher management
•	Isolate, replicate & report invalid leads and verify defect fixes
•	Giving consistent feedback to agents & coaching the same
•	Share new updates & feedback to the agents & team members
•	Has been awarded with “Best Employee – Quality”
Team Leader Quality (Jan’16 – July’17)
•	Maintain regular and reliable database of the team including daily schedule as assigned
•	Regular stand-up ensuring the sprints are completed on time & impediments
•	Provide guidance to the team on regular basis
•	Client communications, inter personal communications, creative thinking & cohesive team efforts to enhance the quality for the company

Director of Quality & Delivery with extensive experience in Operations & Quality of B2C & B2B domain and enhanced the skill set as & when required!!!!

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Rahil Khan

Vinay Kumar

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