The Optimized Office

Full-service organizational development consultation and services for small to medium business owners.

Most common key deliverables offered to clients have included:

✔️ HR: Recruiting and onboarding program, KPI's, bonus plans, staff planning, recruiting services. 

✔️ Training and development: 1x1 coaching and team workshops for communication, team building, supervisory skills, meeting improvement, and organizational skills. 

✔️ Finance: Planning and comprehensive implementation to maximize existing revenue streams.

✔️ Office processes & organization: Office processes for A/R, A/P, customer intake, and workflows.

Organizational Development Consultant

Preppio: Remote Employee Onboarding

Advisory Services

1st Gen Entrepreneurs

Founding Member

The Coconut Traveler

Sustainable Business Consultant

Markee Valuations, LLC

Limited duration engagement. Primary key deliverable: Organizational development to support business growth and staff expansion. Project workflow development and staff planning, recruiting, and onboarding. Secondary contributions: Finance Analyst responsibilities.

Organizational Development / Finance Analyst

Archdiocese of Portland in Oregon

Managed all administrative aspects of a clergy personnel office. Restructured and improved numerous processes for annual events, reports, meetings, and personnel transitions. Comprehensive department improvement plan, project management guide for implementation of the plan, training guide, and detailed plan for onboarding future staff.

Office Administrator/ Organizational Development

Audigy

The purpose of this role was to coach audiology practice owners using strategic business platforms while perpetuating growth in their business operations.

Operations Manager

YESCO

While retaining the responsibilities of my previously listed position, I managed a service/selling branch of 30+ employees. Transitioned this branch office to a new location and restructured the staffing model to maximize efficiency and exceed profitability objectives. Strategic planning and analysis included opening 3 satellite branch locations.

Branch Manager/ Assistant Division Manager - Finance

Division finance/credit manager duties and oversight of four branch offices including a team of five office staff. Reorganized duties to increase efficiency and productivity after a necessary labor reduction equaling a loss of 100 labor hours a week.

Business Office Manager/ Assistant Division Manager - Finance

Executive Assistant

In a world of endless options, I help clarify the simplest path to a productive, engaged workplace. It’s all about the right people and the right processes.

With experience working in both large and small companies across various industries, from entry-level to upper management, I have a unique perspective on what it takes to succeed. As a Credit Manager, Finance Analyst, and member of a consultant management team, I've had the opportunity to see the inner workings of over 60 small businesses.

From these experiences, I've gained valuable insights that shape my approach. For instance:
💡Success and failure are measured differently for each organization.
💡Engaged teams are essential to achieving a business's mission.
💡The simplest ways to increase employee engagement are often overlooked.
💡Miscommunication is costly and underlies most issues.
💡There are many right ways to achieve an exceptional outcome.

If you'd like to talk more, feel free to message me or go to www.optimizedoffice.com and book a chat. I'd love to learn more about you!

Rachel Marie

Mike Carnell

Carnell Holdings

Primary focus is international marketing of various companies and products outside the domestic markets. The current focus is on Pharmaceuticals and rare earth and precious metals. We assist in the development of technical information to support marketing efforts. We create contacts and facilitate meetings between potential buyers and sellers internationally. We also provide technical advice in terms of processing and process improvement.

President

CS International LP

Top level advisor and coach to executive leaders in critical thinking and process improvement to enable positive change and sustainable gains. Proven expertise in policy deployment, logistics planning, retention strategies, alignment to core goals, performance to metrics and communication strategies. 
•	Led successful deployments with proven results for leading corporations in key industries such as Acadia Polymers, BHP Billiton Base Metals, BHP Billiton Diamonds, Com Data, Heller Financial, Samsung, Starbucks, Hyundai, Merck, Lonmin Platinum, Plc, RR Donnelly and Sumitomo Heavy Industries.
•	Globally recognized client deployments include: 
o	Lonmin Platinum, Plc, the world’s third largest producer of platinum, was awarded “the Best Achievement of Six Sigma in Manufacturing” award by WCBF in 2006 and 2007 for completing 125 projects and saving $78 million in two years.
o	EMCON Technologies, the world's largest exhaust systems supplier, was the winner of the “Best New Deployment of the Year” award by iSixSigma in 2009.
Faurecia Automotive, the ninth largest automotive supplier in the world, was awarded Deployment of the Year by BOTES in 2018.

Founder, President and CEO

Six Sigma Applications

Instrumental in the development and application of Six Sigma process improvement methodology at vanguard organizations Motorola, General Electric and Allied Signal.  Generated new executive training material and coursework for Six Sigma Black Belt and Lean training curriculum, and currently hold intellectual property rights to my own Black Belt training curriculum.
•	Planned and implemented training deployment at multiple client locations for over 6000 employees.  
	Trained and certified over four hundred Sig Sigma Master Black Belts, Black Belts and Green Belts.

Black Swan Response

Successfully leading startup efforts for multi-functional organization in disaster recovery, including acquiring clients in manufacturing, drilling/mining and maintenance/repair operations.  Our primary focus was on driving disaster planning, chaos mitigation, oversight and recovery, and successful “on the spot” decision-making initiatives at client sites.

Partner

Tejas Plastics

Led all functions of the business including sales, finance, marketing, R&D, engineering, warehousing, operations, food Safety, medical devices and quality assurance for contract manufacturing and production of high and low volume plastic blow molding products.  
•	Drove and implemented strategic plans focused on continuous improvement that resulted in top line revenue growth of 10% year after year. 
•	Oversaw mold engineering and design, tooling manufacturing, maintenance and repair, and quality manufacturing programs.

Owner, President and CEO

Six Sigma Qualtec

Served as key member of the board and senior executive team charged with formulating strategic direction and devising business development initiatives consistent with the overall strategy. Originated International Business Development Plan and managed contractual agreements with clients at the CEO and President levels for all deployments.
•	Managed client service delivery for over 20 concurrent client projects and requiring the placement of over 60 consultants to cover global client needs. 
•	Responsible for total deployment strategy delivery including cross selling, budgets, logistical planning, staffing, account planning/scheduling and client relations. Increased sales revenues eight-fold within two year period.   Achieved results at client locations include:
o	Navistar – realized 1200% ROI within two years
o	GenCorp. – realized 1300% ROI within twelve months
o	Libby Owens Ford – realized 400% ROI within twelve months.

Senior Executive Vice President and Board of Director

Six Sigma International

SSI was merged with Qualtec Quality services in 1998. Six Sigma International (SSI) was co-founded by Mike Carnell and 4 other partners. It participated in the Six Sigma deployments at Allied Signal, General Electric, Navistar Truck and Gen Corp to name a few of its larger clients.

Co-President

Transformation, Continual Improvement, Management Consulting, Author

A visionary leader for building company profitability from the ground up and spearheading profitable growth as high as 1300% ROI within 12 months.  Varied experience providing valuable perspective to boards and executives, cultivating a sense of partnership across the company and strengthening teamwork to drive growth with fiscal responsibility while generating the highest possible ROI.

Top level advisor and coach to executive leaders in critical thinking and process improvement to enable positive change and sustainable gains. Proven expertise in policy deployment, logistics planning, retention strategies, alignment to core goals, performance to metrics and communication strategies.

taplio

The Battle

Rachel Marie

Mike Carnell

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