Verizon

Transforming the digital platform landscape by bringing business and technical agility through Generative AI driven Martech innovation, Enterprise Content Management platform modernization, Enterprise DAM asset consolidation and process improvement through automation.

Digital / AI Strategist and Architect

T. Rowe Price

Responsible for Digital Marketing technology strategy, governance, and architecture across digital, content, data, analytics and campaign automation. Focused on enabling digital transformation across the Organization leveraging platforms such as Adobe Experience Cloud, SalesForce etc.

Vice President, Digital Marketing & Platforms

SapientRazorfish

Responsible for client program success for strategic clients
•	Drive full client programs from pre-sales involvement through strategy, planning, implementation(s), and ongoing insight and operational services
•	Manage a portfolio of client programs in the $10-30M range (on average)
•	Ensure successful digital and platforms delivery initiatives with emphasis on Commerce
•	Digitize claims process for a health and life insurance company. GWL had a company mandate to automate their manual claims process as part of their digital transformation program. Managed a team of business analysts, technologists and developers to define business requirements, conduct sprint planning, design their future content website using Adobe Experience Management and eCommerce site using SAP hybris.
•	Reimagine the brand experience for a global retailer. Managed a team of UX designers, UI developers to create state of the art, unified experience for the consumer across the browsing, ordering and payment processes.
•	Increase competitiveness through eCommerce. As the Delivery Lead, developed the Sprint plan, captured the business requirements for order capture, product data model, payment and SAP integration for tax and shipping. Responsibility included drafting their integrated digital marketing plan across web, social, mobile, ecommerce.

Senior Director - Digital Marketing, e-Commerce 

HCL America

A key member of the digital leadership team for this multinational IT services company. Lead strategist and leader in newly formed digital practice that increased application need for digital innovation. Ensure resource utilization, reducing lead time, and developing digital SaaS/PaaS platform architectures, micro-services, and mobile apps. Digitize research process and lead process digitization and innovation playbook for clients.	
•	Manage and lead UX team, ensuring high resource utilization 
•	Develop digital SaaS/PaaS platform architecture consisting of prebuilt business services composed through microservices, mobile app, event based, multitenant framework, social analytics, predictive data analytics based recommendation engine and adaptive content engine
•	Help formulate market strategy for digital services, promoting value added, end-to-end service
•	Build innovative solutions for use cases for marketing, supplier and service management, employee productivity, as well as social, mobile and data analytics integration
•	Proactively managed risks at a toys retailer for ATG e-commerce re-platforming program, successfully integrating 40+ third party vendors
•	Improved user productivity and transformed digital customer experience of pricing, markdown and promotions processes for a specialty retail chain store in NY.
•	Overhaul digital experience of program scheduling and contract software from .NET to Java migration program for a major media company in NY
•	Lead process digitization and innovation playbook for clients, supporting digital transformation and business model innovation work

Digital Program Director / VP Digital Transformation 

Deloitte Digital

Directly led and oversaw wide range of web, portal, SAP, b2b/b2c e-Commerce, mobility and information management technology projects, working with clients to deliver on time and in budget.
•	Liaised closely with clients to adopt leading UX/UI practices including role based modeling, persona analysis, card sorting, usability workshops, sitemap design, low and high fidelity wireframes, visual style guides, heuristic analysis, ecommerce usability, information architecture
•	Rolled out ERP based solutions such as SAP Fiori, SAPUI5, SAP Web Dynpros, SAP portal, hybris, SAP based Java apps, and SAP-based Open text integration 
•	Acted as Global Alliance Project Manager for EMC Cloud /Deloitte Alliance, implementing global sales strategy around PaaS, IaaS, cloud security, SAP and converged infrastructure 
•	Led end-to-end proposal and delivery of a complex, global, large-scale program to improve HP’s sales quotas for the sales & marketing team, delivering $10M program with team of 20 onsite and 80 offshore staff
•	Project managed and architected $4M Sysco SAP b2b Consumer and Intranet Portal, supporting 500,000 users, with leadership of global team of 15 onsite and 75 offshore staff
•	Coordinated effectively with other C-level executives and business leads to define program level governance, project alignment, metrics, budget tracking and planning
•	Delivered a complex enterprise level transformation project with massive scope that included b2b ecommerce, employee self-service, manager self-service, CRM (customer relationship management), billing and accounts receivables, payment gateways, credit card processing, SRM (Supplier Relationship Management), MDM (Master Data Management), analytics, workflow, collaboration, and mobile web order management application 
•	Architected Asset Intelligence based IoT solution using Axeda Machine Cloud, turning machine data into useful information, build and run innovative M2M applications

Senior Manager, Technology

Provided hands-on client facing support, overseeing complex project architecture, on-time delivery, budgetary adherence and management of on- and off-shore teams of more than 100 personnel.
•	Integrated multiple SAP systems successfully. The company required automating sales floor planning process for multiple SAP systems. Led project team of 25 members to meet scope, schedule and cost parameters of critical $3M project. Assessed master data needs, enterprise data strategy, and analyzed available technology options. Delivered project as specified and improved stock availability, boosting sales revenue.
•	Implemented a B2B e-commerce website for managing licenses. Adobe needed a website to manage product licenses. Led team of eight SME’s. As an architect, gathered high-quality functional specification and user requirements including sitemap, wireframes, screen flows, and visual style guides. Enabled Adobe to successfully manage their licenses effectively using a robust technology platform.
•	Improved Lockheed Martin's portal performance. Selected as SME to improve poorly performing Lockheed Martin SAP supply portal. Defined project scope and led the team in solving all problems. Achieved desired performance levels by properly sizing systems, setting testing strategy, and ensuring high availability. Earned complete customer satisfaction by resolving the end-to-end system performance problem.
•	Developed portal strategy, HR portal vision and identified supporting technology for Avaya HR Website Strategy, developing work plan and estimation model for portal implementation project

Manager

Philips Lighting

eCommerce lead, CRM solution delivery and project management. Business relationships development.
•	Successfully led the TradeLink channel management portal implementation project by providing portal planning, design, integration and analysis expertise
•	Shaped e-commerce technology strategy, developed product roadmaps and captured business drivers, applications areas, process areas, information areas, functional scope, technical targets
•	Improved project performance by 20 % through project organization objectives, metrics and systems 
•	Improved ‘Independent Assurance’ process maturity by leading a team of 7 managers and 1 director of business excellence to implement controls based on COBIT (Control objectives for Information technology)
•	Established application architecture standards, programming standards, reusability and overall efficiency as a member of the Architecture Review Board

Web/eCommerce Lead

Fieldglass

Created a B2B extranet web application for Fieldglass Inc. for the procurement of professional services by customers from the vendors. Developed XML based web services and obtained certification from Accenture for integration with Ariba Network.

Lead Software Engineer

Maars Software International Ltd.

Developed an innovative Java-JSP-Documentum API web content management workflow solution, Developed business reports in SD, MM and SM modules, batch data transfer from legacy system into SAP.

SAP Consultant

INDIAN RAILWAYS

Member of the prestigious IRSEE (Indian Railway Service of Electrical Engineers). To get selected into IRSEE, more than 100,000s of engineers compete annually and the top 100 get selected into the IRSEE service. 
Managed a team of 25 technical engineers and 500 staff across 5 maintenance depots. Maintenance and Construction of Railway Rolling Stock and Electric Traction lines. Oversight of Information Systems such as SCADA. 
Responsibility included maintenance, inspection, and construction of Electric Traction lines spanning over 200 miles, managing maintenance, inspection, and production of Railway Rolling stock locomotives powered by large elextric machines. 
Also responsible for maintenance and high availability of power stations, HVAC lines, transformers, generators, curcuit breakers, electric control systems and other electrical equipment.

Divisional Executive Engineer

Rabi Jay is a visionary leader in digital transformation and Enterprise AI, with over 15 years of pioneering technology-led change within diverse industries. His expertise extends beyond AI-driven marketing technology innovations to include leading-edge developments in generative AI, platform modernization, and the enhancement of operational efficiency through automated and intelligent workflows. Rabi holds an impressive array of certifications from AWS, Azure, SAP, ITIL, TOGAF, to SAFe Agile, demonstrating a profound mastery over both the technical intricacies and strategic dimensions of digital and AI innovations.

In his tenure as a Global Alliance Manager at Deloitte, Rabi Jay has spearheaded transformative international projects in retail, aerospace, and software technology sectors, showcasing unparalleled leadership and a strategic mindset capable of navigating complex global challenges. As a Vice President of Digital Transformation, he was instrumental in devising an innovative integrated approach that synergizes human-centered design with cutting-edge AI platforms and change management, grounded in design thinking and process reengineering principles.

A distinguished author and speaker, Rabi Jay has contributed profoundly to the discourse on AI and cloud technology. His publications include a comprehensive guide on SAP NetWeaver Portal Technology by McGraw-Hill and a seminal work, "Enterprise AI in the Cloud" published by Wiley in 2024. He is currently a technical reviewer for Wiley’s forthcoming book on "Building Generative AI Applications using Large Language Models," highlighting his expertise in the forefront of AI technology. His LinkedIn newsletter, “Enterprise AI Transformation – Playbook for Professionals and Businesses to Implement AI,” is a testament to his dedication to advancing knowledge on generative AI and cloud technology adoption.

Beyond his professional accolades, Rabi Jay is an advocate for the ethical use of AI, frequently addressing the social implications of technology and promoting responsible AI practices in his writings and talks. His commitment to personal growth is evident through his interests in yoga and meditation, complementing his professional endeavors with a focus on mindfulness and well-being. He is also an avid traveler, golfer, and ping pong enthusiast.

Rabi Jay

Sabine VanderLinden

Activate Innovation Ecosystems | Tech Ambassador | Founder of Alchemy Crew Ventures + Scouting for Growth | Chair, Board Member, Advisor | Honorary Senior Visiting Fellow-Bayes Business School

I don't just talk about innovation, AI, workforce or digital transformation— I build the bridges that make things real.

As Founder & Venture-Client Partner of Alchemy Crew Ventures, I run global R&D + Adoption Labs that connect Fortune 500 insurers and corporates with the most brilliant tech ventures on the planet. Think of us as the “fast lane” between startup brilliance and enterprise adoption. My themes include FinTech/ InsurTech and deploying AI at scale responsibly. 

What this looks like in numbers:
📍 Accelerated 160+ ventures and sourced 55,000+ startups worldwide
📍 Invested in 35+ early stage startups
📍 Delivered exits like FitSense → Zurich (2018), MyFutureNow → L&G (2019), and Tia Tech → Sapiens (2020)
📍 Created Insurer-led Acceleration and Scaleup programs that turned pilot purgatory into scalable commercial success

But the real story? I help founders land their first million-dollar client, build authentic personal brands, and help corporates cut through the noise to adopt tech that drives real growth.

My world revolves around:
📍 Venture Clienting 2.0 & Corporate Innovation Frameworks
📍 AI (ethics, adoption, emerging risks)
📍 Climate Resilience, Risk Futures & Sustainability Transformation
📍 The Future of Work (where humans + tech thrive together)

Beyond Alchemy Crew:
📍 Co-editor of the bestselling INSURTECH Book
📍 Wrote forewords for the Future of Insurance and Momentum
📍 Lecturer on Corporate Venturing at Bayes Business School
📍 Board + advisory roles across VCs, Scaleups (The CareVoice), foundations (Women to Watch), standards (ACORD Solutions) & global insurers
📍 Top 10 Business Podcast "Scouting for Growth" 
📍 Recognized with 10+ awards, including Most Influential CEO – Insurance Corporate Ventures (2024/2025)

My channels beyond LinkedIn:
x.com: @SabineVdL
instagram: @sabinevdlofficial
Medium: @sabine_vdl
Podcast: Scouting for Growth and Beyond Tech Frontiers
Newsletter: alchemycrew.ventures

What drives me?
Creating value where others see friction.
Turning hype into measurable outcomes.
And making sure technology becomes a force for good, not just another buzzword.

Award List (10+): Insurance Times-Tech & Innovation Awards Winner (2018), Grant Thornton-Face of a Vibrant Economy (2018), Business Insurance-Women to Watch Honoree (2019), Corporate Vision-Venture Validation Firm of the Year (2021), Finalist Women in Insurance Perseverance Award (2021), Awarded Perseverant Company to Watch in (2021), ACORD Awards (2020/2023), Most Influential CEO-Insurance Corporate Ventures (2024/2025).

Co-founder, Chief Executive Officer & Venture Partner

Delivering venture labs that accelerate, industrialize and democratize the way tech ventures engage with corporations. These labs apply acceleration, co-creation, and commercialization techniques to de-risk the way insurers and financial institutions collaborate, grow, and scale their venture-led growth initiatives.

Also, systematizing for a select group of growth ventures the way their engagement with corporations.

You can find out more 👉🏽 https://alchemycrew.com/

🌟 74% of enterprises are racing to deploy agentic AI.
Only 21% have the governance to handle it.  Where do you sit?💫

Some say this is part of a slow but controlled demolition.

Here's what's happening. Deloitte's latest State of AI in the Enterprise report confirms the stampede: three-quarters of companies plan to deploy agentic AI within two years. 

But the #governancegap is staggering. Half of all projects (as we know) are stuck in pilot purgatory. And Gartner now projects the AI governance market will hit $1 billion by 2030 because the cost of getting this wrong is existential.

What does this reveal? As shared with you before, we're entering the era of the Frontier Firm. Organisations that don't just adopt AI, but rewire their entire operating model around human-AI collaboration. 

Microsoft and McKinsey & Company agree: the bottleneck isn't the technology. It's leadership. 

Harvard Business Review calls it "AI angst": a predictable, industry-specific pattern of fear that stalls adoption from the inside out.

The opportunity... and challenge is this: the companies that govern first and scale second will define the next decade. The rest will become cautionary tales in someone else's case study.

Soooo, here are 5 things to act on now:

📍  Govern before you scale. A governance framework isn't bureaucracy. It is actually your licence to move fast.
📍  Address AI angst head-on. Your people aren't resistant to change. They're waiting for you to lead it.
📍  Bridge the pilot-to-production gap. Find partners who deliver governed, production-ready solutions 😊... not just demos.
📍  Industrialise your venture-client model. The best startups solve the problems you haven't staffed for yet.
📍  Measure velocity, not just speed. Controlled, strategic acceleration beats reckless momentum every time.

Think of it this way: everyone has a ticket for the AI rocket ship. But only a few have actually checked the engineering.

Which side of the governance gap is your organisation on? I'd love to hear what's working... and what's not. 

Let's debate below.

And today, I just decided to pick Deloitte Research to support my thesis.

Deloitte-State of AI

🌟 70% of AI pilots never scale. 💫

So why do we keep celebrating experiments instead of outcomes?

Today at 11AM ET/ 4PM GMT, I'm moderating a Reuters Events Insurance conversation that cuts through the noise with leaders who've actually moved GenAI from slide deck to underwriting floor.

🎙️ Win with GenAI: Transform SME & Mid-Market Underwriting for Speed, Accuracy, and Scal.

I'll be joined by an exceptional panel:

Caroline Thompson, Chief Underwriting Officer, AtBay 
Frank Neugebauer, VP of Generative AI, Cincinnati Insurance 
Alex Bibic, Head of Products (Technology), CFC 
Nicole Ricci, Head of Commercial Gen AI Underwriting Assistant, Verisk

We won't talk about what AI could do. We intend to unpack what it's already doing across data governance, human-agent teaming, and ecosystem design at scale.

Because boardrooms don't buy pilots. They buy scaled outcomes.

The real question isn't "Do we have an AI strategy?" -> it's "Where are our results?"

If you lead underwriting, transformation, or technology in insurance, this one's built for you.

🔗 https://lnkd.in/eMuNP3G5
Today, Feb 26 | 11–12PM ET/ 4-5PM GMT

#GenAI #Underwriting #AITransformation #ReutersEvents

Reuters events. Today's webinar

Win with GenAI: Transform SME & Mid-Market Underwriting for Speed, Accuracy and Scale

I look forward to meeting insurance executives, transformation leaders, and tech innovators in Istanbul for the Silk Road Insurance Forum at the end of March 2026. 

We will unpack what innovation looks like for the Silk Road Insurance countries, dive into SAS's four insurance futures, and discuss the Agentic Frontier Transformation Playbook.

Across insurance markets, the challenge is no longer whether to adopt AI — but how to operationalize it at scale.

Sabine VanderLinden will share how AI-enabled transformation actually works in practice across insurance organizations.

Request an invitation via our website:  https://lnkd.in/d5eJb_Ma

#SilkRoadInsuranceForum #InsuranceLeadership #TechBridge #FutureOfInsurance #BuildingBridges

🌟 The countdown to 2027 has begun, yet most insurance leaders are still looking in the rearview mirror. 💫

Check out the compelling post from Karl Grandl about the EUDI Wallet (the European Digital Identity directive), and it struck me how few in our industry have this on their strategic roadmap. 

We often talk about the current transformation as a distant goal, but with EU Regulation 2024/1183 (eIDAS 2.0) already in force since May 2024, that specific "future" is arriving faster than many realize.

We have seen the number: Less than 20-30% of digital transformations succeed, often because they lack a standardized, secure foundation. 

The EUDI Wallet is the state-verified digital identity that will finally bridge the gap between corporate legacy and startup agility.

By the end of 2026, every EU member state must provide this wallet. 

By 2027, it will become mandatory for industries requiring strong customer authentication, and insurers are right at the top of that list. For those building the future of our industry, this is transformational. 

Imagine a world where we can:

📍 Simplify: Onboard customers in minutes, not days, with instantly verified identity and driver’s licenses.

📍 Standardise: Issue policies instantaneously as customers authenticate via EUDI.

📍 Share: Handle claims without media discontinuity, no paper, no friction, just verified digital documents. (This is what Miss Moneypenny Technologies does by the way)

However, the real risk isn't the technology. 

Today, we have to admit... It's the wait. Those who prepare their customer journeys now will gain a significant strategic advantage. Those who wait will be forced to follow suit under immense time pressure, risking the very failure rates we strive to avoid.

Karl is doing incredible work at the Bitkom Working Group "Digital Insurance & Insurtech" to map out these implications. 👇🏽

#DigitalIdentity #EUDIWallet #eIDAS2

EUDI Wallet - die Europäische Digitale Identität kommt

Ende 2026 muss jeder EU-Mitgliedsstaat eine EUDI Wallet bereitstellen. 

Ab 2027 wird sie für Branchen mit starker Kundenauthentifizierung verpflichtend — und Versicherer stehen ganz oben auf der Liste.

Die meisten haben das noch nicht auf dem Schirm.
Die EUDI Wallet ist nicht einfach eine weitere App. Sie ist die staatlich verifizierte digitale Identität — für jeden EU-Bürger, auf dem Smartphone.
Was das für Versicherer konkret bedeutet:

→ Kunden-Onboarding in Minuten statt Tagen. Identität, Wohnsitz, Führerschein — alles verifiziert, alles im Wallet. 
→ Policen-Ausstellung wird instant. 
Kfz-Versicherung? Kunde authentifiziert sich per EUDI, teilt Führerschein und Fahrzeugdaten. Fertig. 
→ Schadenmeldung ohne Medienbruch. 
Verifizierte Identität + digitale Dokumente = kein Papier, kein Call Center.

Die EU-Verordnung 2024/1183 (eIDAS 2.0) ist seit Mai 2024 in Kraft. Die Implementing Acts sind seit Dezember 2024 veröffentlicht. 

Der Countdown läuft.

Wer jetzt anfängt, seine Customer Journeys darauf vorzubereiten, hat einen strategischen Vorsprung. 
Wer wartet, wird unter Zeitdruck nachziehen.
Ich beschäftige mich als Vorstand im Bitkom AK "Digital Insurance & Insurtech" intensiv mit EUDI und den Implikationen für unsere Branche. 
Was ich sehe: Die wenigsten Versicherer haben das Thema auf ihrer Roadmap — dabei wird es das Kundengeschäft der nächsten Dekade prägen.
Wenn ihr tiefer einsteigen wollt — was EUDI konkret für euer Geschäftsmodell bedeutet, welche Use Cases jetzt schon realistisch sind und wo die regulatorischen Fallstricke liegen: 
Schreibt mir eine Nachricht oder kommentiert einfach kurz. 
Ich teile gerne, was wir im Bitkom dazu erarbeiten.

#DigitalInsurance #EUDI

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The Battle

Rabi Jay

Sabine VanderLinden

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taplio

The Battle

Rabi Jay

Sabine VanderLinden

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Sabine VanderLinden's LinkedIn Performance

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