Verizon

Transforming the digital platform landscape by bringing business and technical agility through Generative AI driven Martech innovation, Enterprise Content Management platform modernization, Enterprise DAM asset consolidation and process improvement through automation.

Digital / AI Strategist and Architect

T. Rowe Price

Responsible for Digital Marketing technology strategy, governance, and architecture across digital, content, data, analytics and campaign automation. Focused on enabling digital transformation across the Organization leveraging platforms such as Adobe Experience Cloud, SalesForce etc.

Vice President, Digital Marketing & Platforms

SapientRazorfish

Responsible for client program success for strategic clients
•	Drive full client programs from pre-sales involvement through strategy, planning, implementation(s), and ongoing insight and operational services
•	Manage a portfolio of client programs in the $10-30M range (on average)
•	Ensure successful digital and platforms delivery initiatives with emphasis on Commerce
•	Digitize claims process for a health and life insurance company. GWL had a company mandate to automate their manual claims process as part of their digital transformation program. Managed a team of business analysts, technologists and developers to define business requirements, conduct sprint planning, design their future content website using Adobe Experience Management and eCommerce site using SAP hybris.
•	Reimagine the brand experience for a global retailer. Managed a team of UX designers, UI developers to create state of the art, unified experience for the consumer across the browsing, ordering and payment processes.
•	Increase competitiveness through eCommerce. As the Delivery Lead, developed the Sprint plan, captured the business requirements for order capture, product data model, payment and SAP integration for tax and shipping. Responsibility included drafting their integrated digital marketing plan across web, social, mobile, ecommerce.

Senior Director - Digital Marketing, e-Commerce 

HCL America

A key member of the digital leadership team for this multinational IT services company. Lead strategist and leader in newly formed digital practice that increased application need for digital innovation. Ensure resource utilization, reducing lead time, and developing digital SaaS/PaaS platform architectures, micro-services, and mobile apps. Digitize research process and lead process digitization and innovation playbook for clients.	
•	Manage and lead UX team, ensuring high resource utilization 
•	Develop digital SaaS/PaaS platform architecture consisting of prebuilt business services composed through microservices, mobile app, event based, multitenant framework, social analytics, predictive data analytics based recommendation engine and adaptive content engine
•	Help formulate market strategy for digital services, promoting value added, end-to-end service
•	Build innovative solutions for use cases for marketing, supplier and service management, employee productivity, as well as social, mobile and data analytics integration
•	Proactively managed risks at a toys retailer for ATG e-commerce re-platforming program, successfully integrating 40+ third party vendors
•	Improved user productivity and transformed digital customer experience of pricing, markdown and promotions processes for a specialty retail chain store in NY.
•	Overhaul digital experience of program scheduling and contract software from .NET to Java migration program for a major media company in NY
•	Lead process digitization and innovation playbook for clients, supporting digital transformation and business model innovation work

Digital Program Director / VP Digital Transformation 

Deloitte Digital

Directly led and oversaw wide range of web, portal, SAP, b2b/b2c e-Commerce, mobility and information management technology projects, working with clients to deliver on time and in budget.
•	Liaised closely with clients to adopt leading UX/UI practices including role based modeling, persona analysis, card sorting, usability workshops, sitemap design, low and high fidelity wireframes, visual style guides, heuristic analysis, ecommerce usability, information architecture
•	Rolled out ERP based solutions such as SAP Fiori, SAPUI5, SAP Web Dynpros, SAP portal, hybris, SAP based Java apps, and SAP-based Open text integration 
•	Acted as Global Alliance Project Manager for EMC Cloud /Deloitte Alliance, implementing global sales strategy around PaaS, IaaS, cloud security, SAP and converged infrastructure 
•	Led end-to-end proposal and delivery of a complex, global, large-scale program to improve HP’s sales quotas for the sales & marketing team, delivering $10M program with team of 20 onsite and 80 offshore staff
•	Project managed and architected $4M Sysco SAP b2b Consumer and Intranet Portal, supporting 500,000 users, with leadership of global team of 15 onsite and 75 offshore staff
•	Coordinated effectively with other C-level executives and business leads to define program level governance, project alignment, metrics, budget tracking and planning
•	Delivered a complex enterprise level transformation project with massive scope that included b2b ecommerce, employee self-service, manager self-service, CRM (customer relationship management), billing and accounts receivables, payment gateways, credit card processing, SRM (Supplier Relationship Management), MDM (Master Data Management), analytics, workflow, collaboration, and mobile web order management application 
•	Architected Asset Intelligence based IoT solution using Axeda Machine Cloud, turning machine data into useful information, build and run innovative M2M applications

Senior Manager, Technology

Provided hands-on client facing support, overseeing complex project architecture, on-time delivery, budgetary adherence and management of on- and off-shore teams of more than 100 personnel.
•	Integrated multiple SAP systems successfully. The company required automating sales floor planning process for multiple SAP systems. Led project team of 25 members to meet scope, schedule and cost parameters of critical $3M project. Assessed master data needs, enterprise data strategy, and analyzed available technology options. Delivered project as specified and improved stock availability, boosting sales revenue.
•	Implemented a B2B e-commerce website for managing licenses. Adobe needed a website to manage product licenses. Led team of eight SME’s. As an architect, gathered high-quality functional specification and user requirements including sitemap, wireframes, screen flows, and visual style guides. Enabled Adobe to successfully manage their licenses effectively using a robust technology platform.
•	Improved Lockheed Martin's portal performance. Selected as SME to improve poorly performing Lockheed Martin SAP supply portal. Defined project scope and led the team in solving all problems. Achieved desired performance levels by properly sizing systems, setting testing strategy, and ensuring high availability. Earned complete customer satisfaction by resolving the end-to-end system performance problem.
•	Developed portal strategy, HR portal vision and identified supporting technology for Avaya HR Website Strategy, developing work plan and estimation model for portal implementation project

Manager

Philips Lighting

eCommerce lead, CRM solution delivery and project management. Business relationships development.
•	Successfully led the TradeLink channel management portal implementation project by providing portal planning, design, integration and analysis expertise
•	Shaped e-commerce technology strategy, developed product roadmaps and captured business drivers, applications areas, process areas, information areas, functional scope, technical targets
•	Improved project performance by 20 % through project organization objectives, metrics and systems 
•	Improved ‘Independent Assurance’ process maturity by leading a team of 7 managers and 1 director of business excellence to implement controls based on COBIT (Control objectives for Information technology)
•	Established application architecture standards, programming standards, reusability and overall efficiency as a member of the Architecture Review Board

Web/eCommerce Lead

Fieldglass

Created a B2B extranet web application for Fieldglass Inc. for the procurement of professional services by customers from the vendors. Developed XML based web services and obtained certification from Accenture for integration with Ariba Network.

Lead Software Engineer

Maars Software International Ltd.

Developed an innovative Java-JSP-Documentum API web content management workflow solution, Developed business reports in SD, MM and SM modules, batch data transfer from legacy system into SAP.

SAP Consultant

INDIAN RAILWAYS

Member of the prestigious IRSEE (Indian Railway Service of Electrical Engineers). To get selected into IRSEE, more than 100,000s of engineers compete annually and the top 100 get selected into the IRSEE service. 
Managed a team of 25 technical engineers and 500 staff across 5 maintenance depots. Maintenance and Construction of Railway Rolling Stock and Electric Traction lines. Oversight of Information Systems such as SCADA. 
Responsibility included maintenance, inspection, and construction of Electric Traction lines spanning over 200 miles, managing maintenance, inspection, and production of Railway Rolling stock locomotives powered by large elextric machines. 
Also responsible for maintenance and high availability of power stations, HVAC lines, transformers, generators, curcuit breakers, electric control systems and other electrical equipment.

Divisional Executive Engineer

Rabi Jay is a visionary leader in digital transformation and Enterprise AI, with over 15 years of pioneering technology-led change within diverse industries. His expertise extends beyond AI-driven marketing technology innovations to include leading-edge developments in generative AI, platform modernization, and the enhancement of operational efficiency through automated and intelligent workflows. Rabi holds an impressive array of certifications from AWS, Azure, SAP, ITIL, TOGAF, to SAFe Agile, demonstrating a profound mastery over both the technical intricacies and strategic dimensions of digital and AI innovations.

In his tenure as a Global Alliance Manager at Deloitte, Rabi Jay has spearheaded transformative international projects in retail, aerospace, and software technology sectors, showcasing unparalleled leadership and a strategic mindset capable of navigating complex global challenges. As a Vice President of Digital Transformation, he was instrumental in devising an innovative integrated approach that synergizes human-centered design with cutting-edge AI platforms and change management, grounded in design thinking and process reengineering principles.

A distinguished author and speaker, Rabi Jay has contributed profoundly to the discourse on AI and cloud technology. His publications include a comprehensive guide on SAP NetWeaver Portal Technology by McGraw-Hill and a seminal work, "Enterprise AI in the Cloud" published by Wiley in 2024. He is currently a technical reviewer for Wiley’s forthcoming book on "Building Generative AI Applications using Large Language Models," highlighting his expertise in the forefront of AI technology. His LinkedIn newsletter, “Enterprise AI Transformation – Playbook for Professionals and Businesses to Implement AI,” is a testament to his dedication to advancing knowledge on generative AI and cloud technology adoption.

Beyond his professional accolades, Rabi Jay is an advocate for the ethical use of AI, frequently addressing the social implications of technology and promoting responsible AI practices in his writings and talks. His commitment to personal growth is evident through his interests in yoga and meditation, complementing his professional endeavors with a focus on mindfulness and well-being. He is also an avid traveler, golfer, and ping pong enthusiast.

Rabi Jay

ScaleTime

Our Mission: 
To change the success rate of business owners. 
ScaleTime is a company focused on moving entrepreneurs from confusion to clarity when it comes to what they personally have to do in their business. We help the entrepreneur develop systems and processes that run for them so that they can focus on the big picture rather than getting caught up in every little detail and getting very little done. 

Why? 
We help business owners kick ass! Their success is our success. 
The Bureau of Labor Statistics states that most entrepreneurs face a plateau when they hit $1M - 2.5M in sales because they are still int he weeds themselves, and they haven't built systems for their employees to follow. This leads to hours of wasted time teaching and reteaching simple tasks, which prevents owners from growing the business, retaining clients and having vacations. If the entrepreneur continues to try and do it all themselves they face burn out and a potential loss of clients, employees, and revenue.

Selected Achievements: 
- Created a sales engine and grew revenue 300% after three months of consulting (client: Organic Vending Franchiser).
- No more feast or famine - covered overhead and grew recurring revenue by 7X in 4 months (client: boutique digital agency).
- Created an international team in 6 global cities  (client: photography tour company).

Coming soon:
Working on my first book to empower service based business and improve the success rate for entrepreneurs as they scale.

Founder

New Degree Press

Working Title: Codify Your Business
Creating a business that runs and scales without you. 🏆
Publication Date April 2020

Book Author

Lingo Ventures

Hired as first employee of a technology startup founded by Greg Gunn, a top EdTech entrepreneur. 

Selected Achievements: 
- Managed all operations, including IT and administrative infrastructure, purchasing, accounting, 
  facilities design and management, and vendor relationships.
- Developed a social media marketing strategy for the company, increasing founder’s Klout score by 
  31 points.
- Ran multiple successful launch events.

Project Manager

HosungNY

Led sales, operations and logistics for an organic toy company. 

Selected Achievements:
- Increased number of retail partners 15% by implementing new marketing and pricing strategies. 
- Streamlined warehouse and operations processes, significantly improving efficiency.

Sales/ Operations Manager

Levy Restaurants

Levy Restaurants is a power player in the restaurant and hospitality industries for the last 30 years and has over 100 locations in the US and UK operating fine dining and concessions experiences in sports entertainment arenas, as well as, convention centers and private events. 

Operated high-volume restaurants for national sports events including the Kentucky Derby, PGA, USTA and Ryder Cup. Hired, trained, and managed an average of 30 staff members per event.  Led vendor relations. Developed marketing initiatives. 

Selected Achievements:
- Reduced turnover by 19% and labor costs by 15% via new hiring and training programs. 
- Increased year-over-year beverage sales by 18% through new vendor marketing and employee  
 incentive programs. 
- Implemented new operational systems including daily profit/loss analysis, purchasing, payroll,   
  employee incentive plans and occupational checklists.

Operations Manager

UBS Investment Bank

Top tier investment bank that pursues thought-leading, award-winning research, bringing a truly global perspective to understanding regions, sectors and stocks in over 50 countries. 

Selected Achievements:
- Initiated UBS’s coverage of the renewable energy/solar energy industry. 
- Recommended investments to top traders, asset managers & institutional clients.

Research Analyst

Founder, Operations Thought Leader 🔸 Helping 600+ agency owners break through the 1.3M, 3M and 7M rev plateaus.

Help your agency run without you, so you can make more $$$ while doing less. 

Why? 

Because you can’t scale chaos. 

We codify your business to grow your profitability and free up YOUR time. 

ScaleTime works with agencies to break the 1, 3 and 7 Million dollar plateaus. 

► One of our clients… 
Jill, owner of a  7 figure agency owner produced one of their bests months ever, all while taking a 1-month family vacation traveling through Europe. 

“With ScaleTime’s help, I’ve automated the business I was chained to for over a decade! 
My employees work like a well-oiled machine and I’ve had the time to finally create a whole new platform for revenue” - they said. 

✔What you can say goodbye to...
    Free yourself of being stuck because you are at capacity  
    Free yourself by not being held hostage by a key employee or account 
    Free yourself of lack of quality control and things falling through the cracks 
    Free yourself of trying to manage people with no “common sense” (pssst - it doesn’t exist) 

✔What reclaimed time and freedom can create...
    Time with loved ones 
    Time to create cool shit 
    Time to do what you want, whenever you want, and have the freedom to do that :)

✔Agency requirements to work with us...
    You recognize real agencies need processes 
    You know that you can’t scale your business by yourself
    You understand that 1 - 2 new miracle hires will not fix your systemic challenges

➡️ If you want that freedom and predictability then book a call with us: http://bit.ly/LinkedInDiscovery

taplio

The Battle

Rabi Jay

Juliana Marulanda, Scale Expert

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