American Dental Care Partners, Inc.

Owner & CEO

RZ Strategies LLC

Leveraging 7 years of experience at Uber to help your business grow quickly and efficiently.

My clients include early stage startups (Seed, Series A/B), where I use my early Uber experience and expertise to help companies quickly identify and solve operational bottlenecks which may be limiting growth. At slightly more mature startup stages, I also frequently leverage my experience working across Ops/Tech/Leadership teams to develop product strategy and help cross functional teams move forward together. 

I also work with PE-backed companies and larger, more mature public companies to evaluate their current operations and marketplace efficiency, and develop strategies and experiments which will help them continue to grow. 

Example projects:
 - Building a marketplace health framework for an established internet media company
 - Creating a supply growth and onboarding efficiency strategy for a new marketplace business
 - Runnning the customer success function for a new product launch
 - Leading strategy development sessions, including goal setting, KPI development, and prioritization

Independent Consultant

Uber

Led team responsible for managing the Rides business in AL, AR, FL, KS, KY, LA, MO, MS, OK, and TX. Increased regional profitability by developing new product offerings and strategies to accelerate top line growth (premium products, add-ons, pricing strategies), while continuously identifying cost reduction opportunities and acting to address them.

Senior Manager, Head of Gulf Coast Rides

Designed, built, and launched Uber's driver loyalty program, Uber Pro, improving retention and platform efficiency via effective segmentation and meaningful rewards, including free college tuition programs. Designed and executed additional programs to develop deeper relationships with key driver segments and solicit impactful product and program feedback from drivers.

Manager, Driver Loyalty & Relationship

Designed, managed, and executed Uber’s internal process to bring to life a "180 Days of Change" campaign, delivering 38 new driver-facing features and improvements including in-app tipping, paid wait time, and 24/7 phone support.

US & Canada Product Operations & Strategy

Drove sustained, rapid growth in the DC market, managing as many as 20 direct reports. Launched and refined uberPOOL in Washington D.C., Miami, Atlanta, and Philadelphia. Built the POOL pricing model, led product testing, and developed playbook to continue scaling POOL to additional markets.

Senior Operations & Logistics Manager

5th Operations hire in Uber’s 6th US market. Launched and scaled uberX in Washington DC.

Operations & Logistics Manager

Ernst & Young

Provided audit and advisory services for clients including Fortune 500 government contracting and energy clients as well as mid-sized public and private contractors, manufacturers, and private equity firms.

Assurance Staff

I am the owner, President, and CEO of American Dental Care Partners, Inc., a discount health care program selling plans that provide members with discounts for health care services from participating physicians and providers.

I also provide independent consulting services to companies, working with early-stage startups on growth strategies, scaling operations, and building marketplace platforms. My expertise in these areas was honed over 7 exciting years in various strategy and operations roles at Uber, and in a short stint in public accounting at EY early in my career.

My professional interests include tech, start-ups, marketplace businesses, small business, and entrepreneurship through acquisition. I'm always happy to chat with folks interested in any of these topics, feel free to reach out!

Zach Smith

U.S. Department of State

Planning, coordinating and executing high-level bilateral and multilateral business engagements for the Special Representative for Commercial and Business Affairs to advance U.S. commercial diplomacy.  

Leading development of the Secretary of State's private sector engagement strategy.

Leading strategic communications and external engagement for the Office of Commercial and Business Affairs.

Senior Advisor for Business Engagement

Meta Platforms Inc

Advised clients and served as a spokesperson at Meta for policy and issues related primarily to handling COVID-19 misinformation and advertising.

Public Affairs and Communications Advisor

The Lincoln Project

Running owned, earned and paid media strategy for over 100 surrogates and a $10 million+ persuasion campaign initiative, Republicans and Independents for Biden.

Chief of Staff & Communications Director

Team Bloomberg

Drove press movements and activities at presidential campaign stops across the country with upwards of 50 members of the press from local, regional and national outlets.

National Press Advance Lead

Hickenlooper 2020

Recruited by Governor John Hickenlooper’s rebooted presidential campaign to be the chief on-the-record spokesperson and to lead all national, local and state media relationships, bookings, and press strategy for the campaign.

National Press Secretary

Howard Schultz

Recruited by Howard Schultz, as he considered a bid for President, to be a spokesperson and to lead press coordination and strategy for roundtables, town halls, and other interactions with voters and key stakeholders.

Press Secretary

Edelman

Recruited to advise top tier accounts on housing and transportation policy challenges in the Bay Area, manage media relations in crisis scenarios, conduct risk assessments and build crisis response plans.

Account Supervisor

FWD.us

Recruited to develop a community of high-level evangelists to endorse legislative action and increase media coverage to drive engagement among 30 Members of Congress, their district offices and reporters throughout California.

Northern California Director

Recruited to manage the product development roadmap, rollout, and cross-functional coordination for all core Uber rider app features.

Sr. Product Operations Specialist

RBB Holdings LLC

Founded a company to work with rural farmers in a remote portion of Southwestern Kenya, assisting them to be able to grow, manage, and ship their produce to international markets.

Co-Founder & Managing Partner

Campaign, corporate, and advocacy public affairs and communications leader with a passion for evangelizing the mission, vision, and values of candidates and future-forward organizations. Former international founder and tech guy with experience in Silicon Valley working in high-growth, rapidly changing organizations. 

Interested in the intersection of entrepreneurship, public policy, international affairs and strategic communications.

taplio

The Battle

Zach Smith

Mark Ranneberger

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?