Ministry Of Health, Malaysia (KKM)

I am involved in the management for older patients encompassing the diagnosing, treatment and prevention of multiple complex chronic medical and mental conditions.

A major part of the role involves screening, assessing and stratifying of patients with geriatric syndromes while developing treatment plans to manage diverse complex geriatric syndromes including frailty, sarcopenia, functional decline, falls, incontinence, malnutrition, cognitive impairment, mobility & balance, osteoporosis, osteoarthritis and polypharmacy. 

This includes coordinating a team of allied health specialists covering diverse medical and surgical disciplines in deploying holistic approach in managing health conditions to improve the quality of life of older patients.

Besides reviewing and increasing geriatric services offered covering falls clinic and memory clinics, I also identify and implement improvement opportunities to reduce patient waiting time and enhance efficiency.

Lastly, I facilitate periodic continuous medical education and knowledge sharing sessions.

Geriatrician

Geriatric Fellow

As a Specialist, I performed assessment and admission of patients with acute medical conditions across the intensive care unit, cardiology care unit (CCU) and cardiology ward.

Besides that, I also managed in-patient cases including investigations ordering and coordination, medical history and condition examination, daily condition monitoring and documentation along with discharge planning.

Lastly, I liaised with all members of the healthcare team to ensure effective patient management.

Internal Medicine Physician

Here, I performed various medical functions across the Dermatology, Geriatric, High Dependency Ward, Nephrology as well as Hematology units.

This included conducting diagnosis of illnesses and development of treatment plans and prescription of medicines while referral critical cases to specialist departments within the hospital.

Additionally, I carried out minor surgical procedure including incision and drainage of abscesses, wound suturing and removal of foreign bodies in the Emergency Department.

Lastly, I provided counselling and medical education to enhance the wellbeing of patients.

Medical Officer Department of Medicine

During this tenure, I carried out diagnosis and investigation of patient symptoms including assessment of medical and family history evaluation as well as evaluation of laboratory test results and radiology imaging.

Besides that, I provided assistance during surgeries and deliveries while performing ward rounds and bedside procedures.

Additionally, I worked closely with nurses, social workers, rehabilitations therapist, pharmacists and other health care providers towards ensuring excellent patient care.

House Officer

► Competencies
- Experienced in diagnosing, treating and preventing multiple complex chronic medical and mental conditions towards improving the quality of life in older people.
- Well versed in managing an array of geriatric syndromes including frailty, sarcopenia, functional decline, falls, incontinence, malnutrition, cognitive impairment, mobility and balance, osteoporosis, osteoarthritis and polypharmacy.
- Special interest in stroke, stroke rehabilitation, nutrition and sacropenia 

► Characteristics
- Skilled in forging effective collaboration with multi-disciplined allied health specialists.
- Adept in identifying and implementing improvement initiatives to enhance healthcare delivery quality and reduce waiting time.
- Able to perform under pressure and fully committed in taking on new challenges.

SPECIALTY: Geriatric Care | Patient Screening | Allied Healthcare Mobilization | Multi-discipline Collaboration | Geriatric Team Setup | Geriatric Assessment | Continuous Medical Education | Process Improvement | Knowledge Sharing

Quah Jing Yao

wissner-bosserhoff GmbH

Melvin has had many years of experience in the B2B healthcare sector servicing hospitals and nursing homes in Singapore and now managing distributors across Asia for Europe's Largest Homecare Beds manufacturer from Germany.

Area Sales Manager - Asia

Yeap Medical Supplies Pte Ltd

Managing the Equipment Division for one of the the top 1000 SMEs in Singapore. Currently into expanding the division and managing the 3 main sectors of Hospitals, Nursing Homes & Day Care centers and retail/resellers with an existing team of highly qualified product managers, senior sales executive and technicians.

Sales Manager - Equipment Division

Lifeline Corporation Pte Ltd

Managing our Malaysian Head Office AED and emergency sales across the states.

Regional Head of Sales

I manage the entire sales team in the company comprising of Sales managers, executive, inside sales and product specialist across 3 divisions Emergency, Respiratory & Rehabilitation.  

I plan for sales & marketing strategy, sales revenue management, maintaining KPI for our inside sales and product specialist. Our goal is for the sales to manage in their respective sectors and generate their target revenue. 

With dealings with all the structured and non structured hospital groups & nursing homes, we are one of the largest one stop rehabilitation company in Singapore supporting these clients.

Head Of Sales

Promoted to manage the Respiratory business and won contract as one of the main vendors of Oxygen Concentrators supply to nursing homes. Grew volume of oxygen concentrators by 15%. We manage other products for sleep apnea and pain relieve gel as well within this division.

ERT & Respiratory Manager

Managing the ERT department to drive AED sales in Singapore with year on year growth of 10%. I have built the business to be the top 3 AED supplier in Singapore with notable clients such as SMRT, RWS, NTU, ST Engineering, SMU just to name a few. I have steer this division to be the most profitable within the company, and expanding into a CPR+AED Training center.

ERT Manager

First Aid Supplies Pte Ltd

As the Sales Manager of First Aid Supplies, I am in charge of all sales related and marketing functions of the company. As a pioneer in this industry, we cater to everyone First Aid Needs as well as safety and emergency purposes. 

Successfully negotiated deal for Comfort Delgro to refresh the First Aid Kit on board all their bus fleets as well as periodic maintenance of all expired items in the First Aid Kit.

Existing servicing contract with Nanyang Polytechnic to service all their First Aid Kits every 6 months for the last 8 years. No other company provides any form of servicing of First Aid Kits in the industry that we have pioneer in the last 10 years extending this reach to multiple companies around Singapore. 

I am a self driven individual that continues to strive for higher sales figure as well as growing the well known brand name of First Aid Supplies having been in the industry for the last 40 years.

Sales Manager

Outdoor sales to generate new accounts for the company. Worked on corporate projects for clients depending on request. Managed existing dealers in the company.

Sales Executive

Having been in the Safety & Healthcare industry for more than 15 years, I am highly experienced in the B2B industry having worked with a multitude of industry from engineering, real estate, healthcare, hospitality & retail. I have spear headed several large projects with Comfort Delgro, SMRT, Far East Organisation, Sengkang General Hospital, Intercontinental Hotel Group just to name a few. 

Customer Relations Management is one of my strongest traits in the industry. I have maintain great customer and principal relationships thru out my years in the companies I've worked for.

The team I manage has and always been an open one where we have constant communications to discuss issues and solve them as a team. Being their leader it is important for me to lead by example for the rest to follow. I have always maintain that the culture you want to build starts from the top hence all the staff that I have trained maintains a high standard of integrity and I will not allow for anything otherwise.

taplio

The Battle

Quah Jing Yao

Melvin Kong

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