Berca Carrier Indonesia, PT

Leading Green Buildings Revolution in Indonesia. On a mission to help buildings save energy. 
Air-Conditioning constitutes highest energy consumption in any commercial building AKA “Low-Hanging Fruit”

Manage, Execute & Strategize HVAC Business across Light Commercial & Commercial products for Carrier & Toshiba Brand’s for Indonesia Region. 

Key Accomplishments:

1. Strategic Planning and Execution:

Devised a comprehensive growth strategy that aligned with the company's vision and market dynamics.
Implemented key performance indicators (KPIs) to measure progress and ensure continuous improvement.

2. Market Expansion:

Identified and capitalized on emerging market opportunities, resulting in a significant increase in the company's market share.
Formulated and executed successful market penetration strategies.

3. Revenue Enhancement:

Led cross-functional teams in optimizing sales and marketing efforts, resulting in a substantial revenue boost.
Established and nurtured strategic partnerships and alliances to drive additional revenue streams.

4. Team Leadership:

Built and managed a high-performing business development team, fostering a culture of innovation and accountability.
Mentored and coached team members to develop their skills and exceed targets.

5. Client Relationship Management:

Cultivated and maintained strong client relationships, resulting in increased client retention and referrals.
Ensured the delivery of exceptional customer service and satisfaction.

6. Adaptation and Innovation:

Demonstrated agility in adapting to changing market conditions and industry trends.
Introduced innovative solutions and technologies to enhance the company's competitive edge.

Business & Strategy Leader

Formulated decisive product strategy for Light commercial operations in Indonesia, constructed a channel development program to achieve both short & long term business goals

Responsible for P&L for light commercial product portfolio, leading business strategy execution and assembling the team to drive value generation in the business

Developed a ‘One Stop Solution’ business platform to build synergy across all functions to achieve business goals

Maintained constant awareness of markets, technology trends and opportunities within the market, recognizing trends to incorporate appropriate actions and strategies to further grow the market share

Sales Manager

Carrier Corporation

Managed distribution channels & Project Sales Business in Indonesia for Toshiba Carrier Light Commercial Products

Provide strategic 5 year plan for the light commercial business expansion in the region to the senior management with regular monitoring on the action plans

Developed a strong partnership with the channel partners to optimize processes and support the growth initiatives for the region

Business Development in South-East Asia, focused on VRF product strategy & industry technology trends

Designated VRF Product Specialist, responsible to formulate the project pricing & technical training  support plan for ongoing light commercial projects in Singapore.

Regional Export Sales Engineer

Credit Suisse

Development and Implementation lead of the One Bank Relationship Management Dashboard for senior management.

One Bank RM Dashboard served as a platform for the senior management(Directors and MDR’s) to share resources about their project across various divisions like Investment banking, Private banking and Asset management.

Summer Analyst

Gerber Scientific Inc.

Formulation of the new pricing policy for their products based on previous year’s pricing for regions like UAE, Mexico and Thailand.

Liaising with their major customers in the Middle-East region regarding the new procurement policies of the company.

Summer Internship

🌿 Passionate Sustainability Advocate: With a deep-seated passion for sustainability, I am dedicated to driving positive change for both humanity and the planet.
  
👨🏻‍💻 Proficient Sales Leader: Leveraging my extensive experience as a proficient sales leader, I have consistently achieved exceptional results through innovative team management and strategic approaches.

🌟 Natural Motivator: As a leader, I excel in motivating and empowering others to reach their full potential. I am always on the lookout for opportunities to create a positive influence within my team and organization.

🌏 Multicultural Background: Born in India, lived in Singapore, and currently based in Indonesia, I possess a distinctive skill set for adeptly managing diverse teams. My multicultural exposure has honed my ability to understand and lead people from various backgrounds, bolstering my proficiency in people management within professional contexts.

🏔 “My mission is to empower and enlighten others to embrace Health & Sustainability. Creating a ripple effect of positive change for humans and the planet.”

🤝 Catalyst for Change: I believe, together we can be catalysts for a Healthier, more Sustainable future. Let's make a difference today!

Pulkit Agarwal

CHIRO FOODS LIMITED

President & CEO

Nathalie Lacroix Franchise Sales & Services Inc.

Franchise consulting for Chiro Foods' A&W Franchise Partnerships Program since 2009 and as of December 2015, Franchise consulting for A&W Food Services of Canada Inc. for new A&W franchises to open in Western Canada provinces and Ontario.

Franchise Consultant, Certified M&A Professional, Certified Business Intermediary

ROYAL PRO REAL ESTATE NETWORK INC.

Commercial Real Estate Agent

VR Business Sales | Mergers & Acquisitions

VP Business Acquisitions / Business Sales Associate

RE/MAX COMMERCIAL

Associate - Retail Division (Sales & Leasing)

A&W Food Services of Canada Inc

	recruitment and selection of all franchisees (new and existing) for the Ontario Development, encompassing screening, interviewing, organising Operations approval and executing all new franchisee-related correspondence, documentation and new information related to new store openings (i.e. Lease assignment letters and project payment schedules)
	presentations to prospects of the A&amp;W history, success, views and Business Financial Model in accordance with the Arthur Wishart Act (Ontario Law on Franchising)
	relationship building with existing Franchisees
	communication of all new project information to existing franchisees
	management of the expansion approval process for existing franchisees
	management of the Ontario Franchise section of the A&amp;W Web site, and of the French Quebec Web site
	management of the candidate evaluation: personal profile assessment and aptitude test
	assist franchisees in their financing process
	preparation and execution of the Ontario marketing/advertising plan
	management of the provincial marketing budget ($100k)
	presentation/explanation to prospects of all legal documentation: Interim Franchise Agreement, Franchise Agreement, Shareholding Agreement, Offer to Lease, Lease and Lease Assignment
	attendance to all regional meetings and biannual conventions with the franchisees
	preparation and management of a personal overhead expense plan
	organise and execute any and all trade shows, open houses and other franchise marketing initiatives

Manager, Franchise Sales - Ontario & Quebec

A&W Food Services of Canada

Co-ordinator, Franchise Development - Quebec

Nicholl Paskell-Mede, lawyers

head of the paralegal department (2002-2003, until restructuring of the department)
claim information investigation (insurance adjusting work) with insured Canadian Chartered Accountant, reporting to insurance manager Encon Group Inc.
calculation/estimation of profit loss in support of our clients' claims
review/analysis of undertakings from opposing parties in support of their claim
review of examination transcripts to group objections for purposes of argument and to prepare undertakings

Paralegal (insurance litigation/professional liability)

MMMUFFINS CANADA CORPORATION

(Leasing and Franchising)
Responsibilities:
administer all existing Leases
assistance in negotiating new Leases and Franchise Agreements
review of legal contracts with designers, construction contractors, suppliers
assist outside counsel in the preparation of closings (legal agreements, monies owing upon closing, correspondence, communication)
assist outside counsel in the negotiations with vendors, purchasers and solicitors for sales and resale closings
assist franchisees in the resale process of their stores
assist and support franchisees on landlord issues i.e.: construction deficiencies, rent relief, lease terms
assure compliance from the franchisees to the Leases and Franchise Agreements
legal notices to franchisees in breach of contract
claims and drafting of legal proceedings in the bankruptcy division of the Ontario Court
provide secretarial and administrative support to the President i.e.:
general correspondence (Window NT)
perusal of potential franchisee business plans
development of financial pro formas (on Excel)
schedule and co-ordinate meeting arrangements
assure monthly payments of leases and royalties
participate in meetings with real estate service firms
participate in monthly development and construction meetings
first contact with prospects re: franchising opportunities
hiring/supervising of a clerk for the compilation of lease information in view of the implementation of Act software for lease database management
complete reorganisation of the filing system 
translation
acted as interpreter at Quebec regional meetings

Executive Assistant to the President/Development Administrator

DESJARDINS DUCHARME STEIN MONAST

Responsibilities:
draft and transcribe French and English legal proceedings
draft correspondence to clients and lawyers and follow-up
translation of legal documents and correspondence to clients
assist in the preparation of information sessions on the amendments of the Quebec Civil Code of Procedure pertaining to civil and commercial litigation
general invoicing

Legal Assistant

After working many years in law firms as a Paralegal in both commercial litigation and professional liability insurance litigation, Nathalie changed her career path from studies leading to becoming a lawyer while working as a paralegal, to franchise development with A&W Food Services of Canada. Nathalie then pursued and obtained her real estate license, her CBI and her CM&AP designations with the IBBA to specialize in business sales and started her own  business in franchise consulting and business sales.

Nathalie’s integrity, dedication to never stop learning, relentless determination to succeed, great attention to details and her ability to successfully manage negotiations have resulted in the sale of over 130 businesses of various types and counting, including new and existing franchises, for which she has received multiple sales awards. 

After 19 years of A&W sales experience,  Nathalie is now the President & CEO of Chiro Foods Ltd., a restaurant company with ownership in 35 A&W restaurants. Chiro Foods is now well known in the Greater Edmonton Region for its Franchise Operating Partner Program whereby restaurant Managers wanting to become business owners have the opportunity, with the support of Chiro Foods, to not only be a restaurant Manager but also become a co-owner of the restaurant they manage.

taplio

The Battle

Pulkit Agarwal

Nathalie Lacroix

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