Kevin D. Turner

TNT Brand Strategist LLC 

Driving the Go-To-Market strategy, ensuring exceptional customer experience and coaching clients in strategically defining and promoting their personal and organizational brand with an emphasis on digital dominance, social media, social currency, social selling, and marketing expertise on LinkedIn. 
► Consults with C-Level and Industry Leader clients on focusing the power of branding, social selling and social media marketing to boost careers, further goals, exponentially grow their business, build a personal brand that resonates and maximize their career objectives/transitioning efforts.
► Develops personalized social media plans for Executives to include authentic message development aligned with the right Keywords, Vision, and Signal to Noise Ratio that establishes their Brand, Optimizes their Rankings and Strengthens their Relevance with a focus on LinkedIn & Twitter.
► Provides Public Speaker Presentation Services on Branding to Land, Brand Marketing, Social Media Marketing, Social Selling, LinkedIn Profiles, Resume Writing, Beating the ATS and Digital Networking.
► Retained as an Executive Career Coach of Social Media and Digital Branding including LinkedIn and Twitter for Graduating eMBA Students of Baylor University Hankamer School of Business since 2015 and the Baylor Law School Masters Program since 2019.
► Earned LinkedIn ProFinder's Expert Pro and Top 10 status in Personal Branding, Strategic Brand Marketing, Social Media Marketing, Resume writing, and LinkedIn Profile optimization.

TNT Brand Strategist, LLC is a privately-held, Woman Owned Small Business Consultancy focused on helping clients define their Brand Strategy (Personal and Organizational), supported by a network of experts including Executive Coaches, Career Transition Specialists, Job Search Coaches, Human Resources, Recruiters, Resume and LinkedIn Profile Writers, Trainers, & Brand Strategists.

Managing Partner

Independent LinkedIn & Career Podcast Guest & Event Speaker

Podcaster

Hope you enjoy checking out some of my favorite LIVE & Podcast Guest Appearances talking about LinkedIn, Social Selling, Personal Branding, Brand To Land, & Career Strategy.

Public Speaker

TurneRRounD

Oversaw the consulting engagements, sales pipeline, customer satisfaction and operations.
► Drove Internet sales and social media presence for luxury brands Lexus, Cadillac and Sewell as a retained Consultant from 2012 to 2017, training 50+ sales consultants while achieving Top Sales, Profitability and Customer Satisfaction status, contributing $63.4M+ in sales, record setting Internet close ratios of 35%+, 100's of positive Google and Yelp Reviews, and gaining a strong working knowledge of automotive industry and dealership operations.
► Taught multiple six-week courses of the Dale Carnegie "Win Friends and Influence People" to 60+ sales, service and management employees, reporting to the VP of Training in support of the talent management and development goals of Sewell.
► Analyzed and strategically turned around the National Private Duty Association (NPDA) trade association, as its Interim Executive Director, by focusing on revenue performance, operational structure, board dynamics and advocacy planning while delivering a cloud-based community platform that grew membership by 15% and revenues by 30% to support profitable operations.
► Raised the Uganda Children’s Charity Foundation brand exposure, support and funding as the Interim Development Officer for this incredible non-profit, education and awareness organization and orphanage.
► Engaged for Public Speaking and corporate training events as a industry expert in Sales, Strategic Brand Marketing, Social Media and Social Selling with a strategic and tactical focus on Personal and Organizational Branding, LinkedIn and Twitter.

TurneRRounD Consulting is a privately-held consultancy focused on helping clients identify and implement performance improvement measures in branding, sales, marketing, operations, process improvements, ROI, growth tactics, leadership development, training, business development, and revenue generation.

Vice President Of Business Development

American Heart Association | American Stroke Association

Led the world’s largest health organization global reach strategy and a diverse cross-functional team, of 20 staff and 2300+ volunteers with a $15.6M P&L to turnaround a mission critical and failing division, the International Emergency Cardiovascular Care, establishing the global infrastructure and delivering $5M+ in profits. Directed global strategies for market analysis, HR planning, lean process development, product development (operations, printing, distribution, sales, marketing), product licensing, branding, volunteer management, training, business development, legal, international finance and exchange risk management. Served on the AHA Board's International Working Group, Global Strategies Committee, Corporate Management Group & Leadership Team.
► Grew markets from 40 to 140 countries, Training Centers from 70 to 300+, and trained 2M+ people outside of the US in First Aid & CPR
► Created the strategic plan, presented and earned Board of Directors approval and awarded a budget increase of $1M to establish the first remote employees and registered branch offices in Belgium, Hong Kong & the UAE
► Envisioned CPRverify, earned Board and Volunteer Leadership approval and led the technical  development of this global Cloud student and certificate verification database allowing for the first time copyright infringement and piracy control, direct contact with millions of students, and establishing a training center ratings system
► Developed strategic solutions in eLearning & simulation products with consideration for international data management & VAT/tax reconciliation
► Served as the Interim Global Director Product Development & GM for foreign branches
► Designed and launched AHA’s first smartphone app – Pocket First Aid and CPR – iPhone & Google Android, featured in The Wall Street Journal.
► Honored AHA Diversity Champion, 09 and Top Heart Walker (fundraiser) 10 & 11.

Director Of International Development

Thomas Nelson, Inc., part of HarperCollins Christian Publishing

Turned around on of the the world's largest Christian and Family Values books and media publisher's failing fundraising division by developing the strategy, team, and tactics to achieve profitable revenue growth and reduce expenses within 10 months as required by InterMedia Partners for acquisition. Collaborated with the executive team, publishing, sales, and marketing to assess customer needs and product viability. Forecasted, budgeted, and assumed full $10M P&L responsibility to maximize EBITDA. Participated in Industry Events and Association of Fund Raising Distributors and Suppliers as a Public Speaker.
► Led a team of 65, which included Operations, Marketing, Support, Telesales, and 45 remote Regional Managers responsible for account management, sales, and business development.
► Slashed expenses by more than 35% while delivering higher margin sales revenue growth than prior years.
► Facilitated sales growth, forecasting predictability, and pipeline visibility by introducing a repeatable sales methodology, prospecting strategy, and customer service processes.
► Boosted customer satisfaction and reduced refunds by 60% by designing technology-based solutions for communicating with end customers, saving $354K.
► Established, trained, and mentored a 10 member telesales call center.
► Developed and launched a sales website that achieved top search engine rankings and supported a complementary platform for two-tier affiliate selling. 
► Implemented Sales Force (SFDC) an enterprise SaaS CRM solution, to support the remote sales team, create a centralized customer database, and increase accountability.
► Created Social Media Marketing plans for customers and served as the organization expert in LinkedIn, Facebook, and Twitter.

Vice President Sales Marketing

American Teachers Inc.

Refocused the business strategy to turn the company around, capitalizing on existing resources and market needs while actively positioning for sustainable revenue growth. Held full P&L responsibility. Represented the company to the public, financial community, government agencies, and shareholders. Defined long- and short-range objectives.
► Aligned privately held company and board processes with Sarbanes-Oxley, including upgrading disclosure, bolstering corporate governance, expanding accountability, and increasing oversight and auditor independence.
► Secured $700K+ in investment funding, while negotiating $250K+ in previously incurred debt with stock trades, by working with legal counsel to prepare a Regulation D offering and establishing a broker sales program.
► Launched the exclusive Accredited Retirement Planners program, a marketing and sales services group that allows site sponsorship at 16,000+ school district levels along with additional services and product revenue streams.
► Forged strategic sales alliances with retirement and insurance marketing companies to provide benefits to educators and deliver product marketing revenue streams back to the company.
► Addressed the needs of the target market by updating a nonfunctional web site into a sponsor supported SaaS, software as a solution, platform for education, curriculum development and communication tools.
► Fueled 250% growth in unique site visitors through cost-effective exposure programs and social media marketing.
► Lead organization in social media expertise including LinkedIn and Twitter.

American Teachers was a niche telesales and marketing company facilitating sponsorship inclusion into the education market by providing a SaaS platform (software as a solution) for education, curriculum development and communication tools supported by sponsors.

Chief Executive Officer

Stone Holdings, Inc.

Conducted market research and risk analysis on investment opportunities while compiling and interpreting results for board review and determination of this $600M venture capital firm. Reported directly to the Venture Capital CEO, Harry Carneal. Incubated technology and security companies while establishing a strong contact database. Acted as the Executive Vice President of Sales and Marketing and one of the founders for  the VC's pinnacle investment startup: Privacy Council, Inc.
Developed and implemented the Sales and Marketing plan to launch this privacy and data management venture into an unproven business arena. Prepared the business plan and funding proposals. Designed and distributed all promotional material and product offerings. Obtained extensive media coverage for the organization and for the Chief Privacy Officer training program. Served as Interim Chief Privacy Officer.  
► Created and managed the most comprehensive multilingual Internet portal on privacy featured in The Wall Street Journal’s “Watching the Web” section on May 25, 2000.
► Presented the world’s first university-based Chief Privacy Officer training program in conjunction with Harvard, George Washington, Southern Methodist, and Cambridge Universities.
► Developed the Privacy Library, the first comprehensive, Internet based database of 700+ privacy laws.
► Privacy Law, COPPA, ECPA, FCRA, HIPAA, VPPA, SOX, EU Safe Harbor

Stone Holdings, Inc. is a $600M venture capital fund specializing in the information, financial services, technology sales and Internet industries.

Sony

Advanced to the position of National Sales Marketing Manager – Sony Digital Telecommunication Company 9/1997, starting as intern in Japan and then earning multiple promotions for superior performance in sales, marketing and training. Highlights of achievements at SONY include:
► Propelled sales revenue from $10M to $120M in less than 18 months with PrimeCo/Verizon.
► Recognized for many accolades including the Sony National Top Performer Award for Accessory Sales, two Sony Special Contribution Awards and a Creative Event Award. Built and motivated the Wireless division’s #1 Sales team.
► Produced $180M+ in CDMA wireless sales and spearheaded product launches in 11 major markets for Sprint.
► Increased consumer market share for Sony 8mm video projects from 0 to 60% in less than three years through implementation of grass roots regional marketing programs.
► Created two national promotional programs:  Project Educ“8” and Sony Frequent Seller.  
► Chosen to present the Consultative Selling lecture at Sony’s National Sales Convention and to serve as the Video Product authority & Training Expert at Sony’s national events.

As National Sales Manager for Sony Digital Telecommunication Company, the business sector of Sony responsible for the development, production and distribution of wireless products, Kevin D Turner directed the sales of wireless products to PrimeCo, Texas, Louisiana, Illinois, Wisconsin, and Hawaii. Supervised three Account Managers, with full-line regional profit and loss accountability. Served as an active founding member of the Sales Compensation and Product Planning committees.
► Increased sales from $10M to $120M in less than 18 months.
► Trained, coached and mentored PrimeCo telesales call center staff and trainers in CDMA technology and sales techniques.
► Recognized for building and motivating the #1 Sales Team in the Wireless Division.

National Sales Marketing Manager

Brand to Land: Eliminating Personal Blanding™ with the Sharpest Tools & Strategies for Your Professional Success. Branding ╽ LinkedIn Profile Optimization ╿ Trainer ╽ Career Coach ╿ Speaker ╽ ⛨ Verified Profile

To pivot, you must first prove it, and then build it into your brand! I know this to be true, as I have successfully pulled off five evolutions in my career. Transitioning from Fortune 50 Sales & Marketing Management to Venture Capital, to Public & Private Turnarounds, Leading a Non-Profit 50 internationally, and finally proving it to myself by turning a side gig into a 14+ year successful business.

Welcome to my profile; I'm Kevin D. Turner, Managing Partner of TNT Brand Strategist, a technology and business-focused Organizational and Personal Brand Builder with deep expertise in Visioneering, Communications, Culture Building, and creating Disruptive Advantages. My passion for talent development and cultivating high-performance teams globally while profitably managing, branding, and growing organizations, has contributed to my career success. 

 🔘 Optimized 5K+ LinkedIn Profiles & Trained 15K+ People on Best Practices since 2005
 🔘 Achieved LinkedIn 5 Star Rating & 200+ Written Recommendations 
 🔘 Developed & Led Teams of 65+ Sales & Marketing Professionals
 🔘 Marketed & Sold $550M+ Domestically & into 140 Countries 
 🔘 Created, Hired & Managed 4 Domestic & Foreign Offices 
 🔘 Lived in the US, Switzerland, Germany & Japan
 🔘 Established International HR & Payroll 
 🔘 CrowdSourced & FundRaised $25.3M
 🔘 Managed Full P&L of $352M

With a Philosophy forged in Customers First, Triple Bottom Line (3PL) "People, Planet & Profit" coupled with a keen Business Acumen and a Personal Resolve to Change the World, I have held Sales, Marketing, and Branding leadership roles with SONY, Stone VC, Thomas Nelson, TurneRRounD, American Teachers, American Heart Association, & TNT Brand Strategist.

TNT Brand Strategist – Devoted to Your Success
High Touch, Confidential, Never Outsourced, & Tech Aware
LinkedIn Service Provider ⭐⭐⭐⭐⭐ Top Rated Pro 

 🔘 Top Recommended LinkedIn Profile, Resume, Bio, & Business Page Optimization 
 🔘 Organizational Branding, Personal Branding & Brand Strategy Development 
 🔘 Leadership, Career, Interview & Executive Development Coaching 
 🔘 Corporate LinkedIn & Social Selling Training & Public Speaking
 🔘 Career & Corporate Transition Services 

Kevin D. Turner, Managing Partner & Brand Strategist, TNT Brand Strategist, LLC
📱 +1-214-724-9111      ✉ Kevin @ TNT Brand Strategist .com     @MrKevinDTurner

#TNTBrandStrategist #KeepRockingLinkedIn & #NEWLinkedInFeature

As we head into Thanksgiving week, I can’t help but feel thankful for this community, the people who show up, share their light, and remind us all that visibility is more powerful when it’s shared.

Together we have built the Own Your Spotlight Summit which isn’t just an event. It’s a reflection of everything I’m grateful for this season:

🙏🏼 My Co-Hosts who graciously pour their expertise into others: Melissa Cohen, WENDY SHORE, & Donnie Boivin
🙏🏼  Our Raleigh, NC Guest Speakers & Panelist who lead with generosity: Stacy Eleczko🔅, Larry Long Jr 🎤, Brian Ondrako, and ANNABEL PICKENS
🙏🏼  The Sponsors who make the magic possible: David Williams (RTP Photo & Video), William Bissett (Portus Wealth Advisors), and Transfer Co. Food Hall
🙏🏼 All the [in]credible people who attend, share, collaborate, uplift, support and make things happen

Together, we’re creating a space where ideas become collaborations and visibility becomes opportunity.

This Thanksgiving let’s give thanks for the people who lift us higher and the rooms that make us braver.

We hope to see you in Raleigh to turn Gratitude into Growth on Dec 8.

Please reserve your seat before the room fills: https://lnkd.in/epPmvN8N

Until then, Be Grateful, Go Grand, Never Bland, Brand to Land &
#KeepRockingLinkedIn!
Kevin @ TNT Brand Strategist LLC
On a Mission to Eliminate Organizational & Personal Blanding™

#OwnYourSpotlight #LearningAndDevelopment #GratefulForGrowth #Networking #RaleighEvents

Kevin D. Turner 

Brand to Land: Eliminating Personal Blanding™ with the Sharpest Tools & Strategies for Your Professional Success. Executive Personal Branding & Transition Services: 7K+ LinkedIn™ Profiles, 4K+ Resumes & 25K+Trained

Are You [in] or [in]visible? 
Will you let these 3 AI's decide your Discoverability or will you Train them as your competitive advantage here on [in]?

For years, being discovered on [in] was a blend of PEO (Profile Engine Optimization: Key-Wording in Context), MVF (Market Value Filters), Skills Assig

Open article: The 'Llama Brew View' Radically Changes How You’ll Get Discovered on LinkedIn & What to Do About It! by Kevin D. Turner • 6 min read

The 'Llama Brew View' Radically Changes How You’ll Get Discovered on LinkedIn & What to Do About It!

It is nothing short of [in]credible;

a platform that could bring together a group of amazing presenters and audience, many who [in]RL may have never crossed paths. 

The sharing, uplifting, collaboration, stepping out of our comfort zones and a smattering of snow made this event a unforgettable. Thank you to all who collaborated and participated to make this event successful and hope your travels home were safe. 

One local collaborator went the extra mile, or should I say miles, to make sure things went smoothly and all felt welcomed. Of the many things she did, she scouted/coordinated with the facility ahead of time, chased sponsors, picked the early arrival team up at the airport, invited them into her house for an amazing home cooked dinner by her master chef husband with desert by her son, and even lent us her car to get around. 
Thank You, Stacy Eleczko🔅, You ROCK!

Thank you to our Sponsors Transfer Co. Food Hall, Portus Wealth Advisors & RTP Photo & Video.

Thank you to Van Lai-DuMone for the donations of your books. 

Now I must ask: Where should Own Your Spotlight go next and who should take the Stage with us?

Your Transition Package May Be Negotiable: 
Here’s How to Use It to Your Advantage

If you’re going through a career transition, here’s something most people don’t know… Your outplacement or transition allowance from your employer is 

Open article: Your Transition Package May Be Negotiable: Here’s How to Use It to Your Advantage by Kevin D. Turner • 2 min read

Your Transition Package May Be Negotiable: Here’s How to Use It to Your Advantage

100M+ Members are now Verified on LinkedIn!

►  Verified since 04-19-2023
►  Posted the 1st Video on Youtube & LinkedIn on how to get Verified in April 2023 https://lnkd.in/e6YycCFv
► Turned off my Premium gold Badge, Oct 2025, so my ⛨ Verified shield follows me around [in] (Do we need a Premium Gold Verified Badge?)

Are you Verified?

Open video: ⚠️ BREAKING NEWS: ✅ Verified LinkedIn Profiles ⚠️   Kevin D. Turner, US Gov ID Verify #Shorts on youtube.com

⚠️ BREAKING NEWS: ✅ Verified LinkedIn Profiles ⚠️   Kevin D. Turner, US Gov ID Verify #Shorts

Bill “PhoneBill” McClain

UponAI

As a Partner at Uponai.com, I will be responsible for a wide range of strategic and operational activities to drive the growth and success of the organization. Playing a key role in shaping the company's overall vision, strategy, and direction, collaborating closely with other partners and key stakeholders.

Key Responsibilities:
1. Strategic Planning: Contribute to the development of the company's long-term strategy, taking into account market trends, customer insights, and competitive landscape. Help identify growth opportunities and potential risks, working closely with the executive team to formulate effective strategies and action plans.

2. Business Development: Foster and maintain strong relationships with key clients, partners, and industry leaders. Identify and pursue new business opportunities, strategic partnerships, and alliances to expand Uponai.com's market presence and drive revenue growth.

3. Operational Excellence: Oversee and improve the company's operational efficiency, including but not limited to finance, HR, marketing, and technology. Continuously evaluate and optimize internal processes and systems to drive cost-effectiveness, scalability, and overall organizational effectiveness.

4. Team Leadership: Provide inspirational leadership and mentorship to the team, encouraging a positive and collaborative work culture. Foster talent development, attracting top talent, and promoting a high-performance culture throughout the organization.

5. Financial Management: Ensure the financial health and sustainability of the company by monitoring financial performance, establishing sound financial controls, and driving profitability. Collaborate with the finance team to develop and execute financial strategies and goals aligned with the company's overall objectives.

6. Industry and Market Analysis: Stay abreast of industry trends, technological advancements, and competitive intelligence. Conduct extensive market research and analysis.

CEO Founding Partner

StratusDial, LLC

Does the idea of switching phone providers for your business sound like a permanent migraine? Here’s what’s worse:

Turning your customers away because you’re unable to provide a good phone customer experience because of lousy support from your business phone provider.

When you entrust ☎️PhoneBill (& the team at StratusDial) with your company’s new voice, here’s what you get:

✔️ Pre-installation audit to locate savings (sometimes $9000!) & lower your operating costs
✔️ Take care of allllllllll the prep, installation, routing, testing… everything done-for-you
✔️ Hold your hand through set-up & advise you on phone experience best practices
✔️ Latest phone features for maximum efficiency (hello, Office365 integration!)
✔️ Custom set-up the big providers won’t do (e.g. overhead paging system)
✔️ 60-day and 90-day check-ins to make sure you love your new system
✔️ Eager-to-help technical support, 24/7

As a smaller (but mightier!) provider, we can deliver the type of boutique service that the large competitors wish they could deliver. 😉

Ready to have your business phone system work for you (not against you) in bringing more clients to your business?

Message ☎️PhoneBill on LinkedIn. I’ll sort you out.

Founder President & CEO

Networking Solutions, Inc.

I take care of your business’s networking connectivity needs in a done-for-you fashion so you and your team can efficiently work from anywhere, anytime.

Here are some of the things we can do for you:

✔️ Set up your network infrastructure (servers, routers, firewalls, etc.)
✔️ Bring internet connectivity to your network
✔️ Install a unified VoIP phone system
✔️ Make sure your business is protected via cybersecurity
✔️ Seamlessly connect your internal resources (servers, storage, printers, scanners, etc.)

The Cloud Voice Alliance

The President of the Cloud Voice Alliance (CVA) is responsible for leading and managing the organization, which is focused on advancing the use and development of cloud-based voice technology. The role involves overseeing the day-to-day operations of the CVA, setting strategic goals and objectives, representing the organization at industry forums and events, and collaborating with members and partners to promote innovation and best practices. The President must have a deep understanding of the voice technology space and be able to navigate complex industry dynamics while championing the interests of the CVA members. The role requires excellent leadership, communication, and organizational skills, as well as the ability to drive consensus among diverse stakeholders.

President

Technology Advisor Alliance

As a member of the Technology Advisor Alliance, I am creating further value for our customers through critical discussions with industry leaders. The TAA is a peer community for solving problems, sharing best practices, & supporting each other

Advisory Board Member

Took a break fix company and created a Networking Services division that became profitable in less than one year and is still thriving today.

This position also gave me the motivation to start my own company with the following quote from one of the business owners: "If you think it is so easy, you should do it yourself"

Senior Networking Engineer

CMS IT Services

Assistant VP Lan Applications

Hunton & Williams LLP

Technology Support Services

You can call Gates, Joel, Murray, or Clinton…but only this Bill has the answer 💪 UCaaS Provider - VoIP- ☎️

Pioneering the intersection of AI and business communications as a 3X founder. 

Currently revolutionizing voice technology through UponAI while leading innovative UCaaS and CCaaS solutions at StratusDial, backed by extensive experience at Networking Solutions.

At StratusDial, I've transformed business communications by:
• Implementing cost-saving solutions that reduce operating expenses by up to $9,000
• Developing seamless Office365 integrations and advanced VoIP systems
• Building a 24/7 technical support infrastructure that maintains 99.9% uptime
• Creating custom UCaaS/CCaaS solutions for diverse enterprise needs

Through UponAI, I'm pushing the boundaries of:
• AI-powered voice recognition and natural language processing
• Intelligent call routing and automated customer service solutions
• Machine learning algorithms for enhanced communication efficiency
• Voice-enabled business intelligence and analytics

My entrepreneurial journey spans:
🔹 Advanced Telecommunications
🔹 Enterprise Network Architecture
🔹 Cloud Communications
🔹 AI/ML Implementation
🔹 Business Process Automation

Proud to be recognized by industry leaders, including Eric Hernaez, Founder & President of SkySwitch, for maintaining exceptional service standards and driving continuous innovation in business communications.

Specialties:
#AIVoice #UCaaS #CCaaS #CloudCommunications #NetworkingSolutions #VoIP #BusinessIntelligence #EnterpriseNetworking #ArtificialIntelligence #DigitalTransformation

Looking to connect with:
• Business leaders seeking communication solutions
• Technology innovators in AI and voice tech
• Enterprise clients exploring digital transformation
• Fellow entrepreneurs in the tech space

Let's discuss how AI-powered voice solutions can transform your business communications. Open to partnerships, collaborations, and innovative ventures.


Founder -

Networking Solutions 29 years
StratusDial 13 years
UponAi 2 years

3X Founder - 0X Exits

Bill (PhoneBill) McClain

Your clients want more than basic AI receptionists. 

Are you ready to deliver?

After years in the UCaaS space, I’ve watched the industry evolve. 

Resellers now run multiple solutions, cloud, on-prem, hybrid…which creates opportunity but also complexity.

Here’s the challenge: Most AI voice tools only work with one platform. They handle basic tasks like answering and transferring calls, but that’s where they stop.

🔹What happens when your client needs more?

I see this constantly. A reseller manages 2 NetSapiens for clients, Asterisk for another, 3CX for a third, maybe even Porta One for another.

Each client wants intelligent AI that integrates with their CRM, handles complex routing, and adapts to their workflow. But the AI tools available are siloed. You’re forced to choose between vendor lock-in or telling your clients “no.”

That’s exactly why we created UponAI.

🔹 One platform. Every system. Build and deploy AI voice agents across all your UCaaS providers from a single dashboard. NetSapiens, Meta, Asterisk, 3CX, Porta One and many more…all managed in one place, on one dashboard.

UponAI integrates directly with your clients’ business tools: Salesforce, HubSpot, Zendesk, and hundreds of others including POS systems, and medical practice management systems. Advanced call routing, sentiment tracking, real-time analytics, and full conversation history come standard.

If you’re managing multiple UCaaS platforms why learn multiple AI Voice platforms?  UponAi also gives you the freedom to pivot as your business grows, you need an AI partner that moves  with you. Flexibility isn’t just nice to have, it’s essential.

How are you handling advanced AI requests from your clients?  Maybe your clients have not asked for more advanced features and integrations….believe me, they will.

I’d love to share what’s working for UCaaS resellers right now. 

Book some time with Jody or myself, you will be impressed with how we can help you help your clients.  The last thing you want is your client shopping elsewhere for AI Voice.

#PhoneBill ☎️

You can call Gates, Joel, Murray, or Clinton…but only this Bill has the answer ☎️

No alternative text description for this image

AI is not easy. 

I have spent years in telecom, cloud voice, and now AI voice agents. 

People still walk into meetings and say “We want something plug-and-play.” 

I smile. Then I tell them the truth. AI that matters is hard. Not because of fancy models. Because real businesses are messy. 

🔹Every company I work with has its own mix of: 

→ Legacy phone systems and new UCaaS platforms 

→ Custom CRMs full of history and quirks 

→ Call flows built over years of trial and error If AI ignores that? 

It fails. 

When AI touches voice, the complexity doubles. 

🔹A real AI voice agent has to: 

→ Hear callers in real time on a live phone line 

→ Understand intent, noise, accents, emotions 

→ Talk back with the right tone and timing 

→ Tie into queues, skills, and routing rules 

Then it still has to respect the basics: 

Your phone numbers stay yours. Your brand still sounds like you. Your agents still get the right calls. 

We built UponAI Dashboard inside that reality. We design for complexity, not around it. 

🔹Under the hood we handle: 
→ SIP Trunks, Endpoints, and URIs 

→ Smart routing that knows queues and wait times 

→ Context handoff when a call needs a human 

🔹On the surface leaders see: 
→ One place to configure voice agents 

→ One place to connect to UCaaS or CCaaS 

→ One place to measure impact on calls and customers 

Done right, AI voice agents can offload 40–60% of routine work and make agents’ days calmer, not colder. 

AI is not easy. 

Good AI respects that. Bad AI pretends it is simple. 

Thoughts on where you see the real complexity in AI right now?

#PhoneBill ☎️

We look forward to partnering with Viirtue, Inc. 

UponAI has established itself as one of the very few AI companies that not only can provide these basic services but the more advanced AI needs of your clients.  

We do this with our #FastStart program that allows each partner the ability to white label our platform allowing our partners to keep promoting their own established brand.

Contact Jody Gonzales or 
Bill (PhoneBill) McClain to discuss or schedule a demo.

#PhoneBill ☎️

📣 Launching in 2026: Viirtue AI Voice Agents

Say goodbye to missed calls. Our new AI Voice Agents deliver fast, human-like service 24/7  right inside your existing phone system, with no extra software or setup.

Top capabilities include:
• After-hours answering & peak-time overflow
• Appointment scheduling
• Order status & FAQs
• Billing support
• Lead capture
• Intent-based routing
• Service intake

AI Voice Agents keep your business responsive, reduce workload, and ensure every caller gets the help they need — instantly 
.
Coming January 2026.

#Viirtue #AIVoiceAgents #AI #CustomerExperience

I cheer for the little guys in UCaaS.

The resellers who fight giants like RingCentral, 8x8, Nextiva and many other’s every day.

They sell with heart.

They know every customer by name.

They lose deals because the logo on the other side looks “safer.”

Unfair.

Big platforms sell “AI” as a feature on a slide.

One size fits all.
Same voice.
Same flows.
Same “Press 1, press 2” experience.
No customization.

Customer’s want MORE much more.

UponAI was born for the Davids.

People love the David’s of the world.

People will choose a David not a giant when given the choice.

White Glove AI Voice Agents that wrap around the reseller.
Around their niche.
Around each customer’s real workflows.

Calls stay on the same numbers.
UCaaS stack stays in place.
We slide in by SIP and light up:

🔹 Smart routing that knows who should take the call
🔹 Handoffs with full call context, no repeat stories
🔹 Deep ties to CRM, ticketing, POS, and knowledge bases
🔹 Thousands of integrations available

The reseller does not sell “a bot.”

They bring a custom voice front door:

24/7.
Multilingual.
Trained on the client’s own world.

Now the “small” UCaaS partner walks in with something the giants don’t match at this level:

A tailored AI experience that feels like a top human team on its best day, at scale.

That is the new slingshot. 

Your thoughts on boutique AI as the edge for UCaaS resellers in a giant’s market?

My thoughts?

“When you see a fork in the road, take it”    Yogi Berra

#PhoneBill ☎️

Reach out to one of us to book a Demo:
Jody
Sean
Julia
Kaitlin
Bill

My guess is when he pulls that handle it should shoot something out…💦

What do you do when something unexpected happens?

We recently built an AI Agent for a Law Firm because the receptionist and the backup receptionist both had medical issue that was going to keep them out of work for weeks.  In a panic, the Firm contacted RingCentral for an AI Receptionist…to the tune of $750 a month 👀

The UCaaS provider (not RingCentral) then contacted UponAI….

By the next business day we had built and deployed an Agent to handle the emergency and answer all calls and send them to the right location.

Do you have a plan?

If not, I can help.

#PhoneBill ☎️

#clownshow ✈️

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Bill (PhoneBill) McClain

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taplio

The Battle

Kevin D. Turner

Bill (PhoneBill) McClain

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Posts

Engagements

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Kevin D. Turner's LinkedIn Performance

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Performance ScoreKevin D. Turner's LinkedIn Performance