BDMessenger 

Chief Operating Officer

Salesrobot

Sales:

I have strong sales expertise and consistently exceed targets by employing effective communication, strategic prospecting, relationship-building, and managing the entire sales cycle, including upselling.

Finance and Accounting:
Managed prompt client payments, utilizing Chargebee and invoicing tools for efficient billing.
Oversaw financial planning and forecasting for subscription-based revenue, conducting monthly churn analysis and implementing retention strategies.

Customer Success and Support:
Analyzed chat support performance and provided bi-monthly team training.
Developed support strategies, including support videos, FAQs, and case studies.
Conducted customer success reviews, managed G2 reviews, and created case studies.

Product Management and Development:
Led discussions with the Product team to align customer expectations with feature development.

Sales and Marketing:
Set lead generation targets for SDR team and designed list-building and outbound strategies.
Established inbound lead processes, maintaining communication via marketing campaigns.
Supported AEs in closing deals through follow-up calls and analyzed messaging trends.
Conducted weekly prospecting reviews, team training, and addressed gaps.
Collaborated with AEs on Win-Loss analysis, pricing models, and event hosting.
Actively engaged on LinkedIn for personal branding and lead generation.

Information Technology (IT):
Oversaw IT infrastructure and collaboration tools.

Data Analytics and Business Intelligence:
Monitored and reported on key SaaS metrics, including churn rate, profit growth, and revenue growth.

Hiring:
Coordinated hiring projections, managed incentives, and employee training.

Leadership:
Monitored individual and team growth, conducted one-on-one sessions with department heads, and implemented performance metrics.

I have strong sales expertise and consistently exceed targets by employing effective communication, strategic prospecting, relationship-building, and managing the entire sales cycle, including upselling.

Chats over LinkedIn with possible prospects
Book meetings and show them products demo
Setting goals and developing plans for the team of 30 working with me
Researching, planning, and implementing new target market initiatives
Researching prospective accounts in target markets
Pursuing leads and moving them through the sales cycle
Developing quotes and proposals for prospective clients
Setting goals for the business development team and developing strategies to meet those goals
Selecting resume from different platform for new hiring.
Conducting interviews of new candidate and hire if suitable
Training the whole team on product and market
Attending conferences and industry events
Helping clients with any issues in the product
Making sure that there is smooth transition of clients

Business Development Manager

BMonger Ventures Pvt. Ltd.

•	Developing growth strategies and plans
•	Managing and retaining relationships with existing clients
•	Increasing client base
•	Having an in-depth knowledge of business products and value proposition
•	Writing business proposals
•	Negotiating with stakeholders
•	Identifying and mapping business strengths and customer needs
•	Researching business opportunities and viable income streams
•	Following industry trends locally and internationally
•	Drafting and reviewing contracts
•	Reporting on successes and areas needing improvements
•	Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets
•	Seek out the appropriate contact in an organization
•	Generate leads and cold call prospective customers
•	Meet with customers/clients face to face or over the phone
•	Foster and develop relationships with customers/clients
•	Understand the needs of your customers and be able to respond effectively with a plan of how to meet these
•	Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
•	Work strategically - carrying out necessary planning in order to implement operational changes
•	Draw up client contracts - depending on the size of the company, this task may be completed by someone else or agreements may not be as formal
•	Have a good understanding of the business's products or services and be able to advise others about them
•	Ensure staff are on board throughout the organization and understand the need for change and what is required of them

Jumpin Heights

•	Contributed to marketing plan development on brand product and marketing of specialized areas including research
•	Assisted with of brand positioning brand architecture competitive assessments customer segmentation solution brands and building on brand equity or specialized area
•	Coordinated new product launch plans and roll out to customers as applicable.
•	Aligned Marketing function area needs (PR Direct to Customer Show Management web)
•	Developed and executed marketing tactics; analyzed marketing effectiveness versus objectives
•	Authored and maintained content and provided updates to client social media websites (Facebook , Twitter Instagram and blogs)
•	Attending seminars and Travel Trade fair.
•	Demonstrating and presenting products.
•	Maintain social media accounts for brands, products, or services.
•	Enters marketing data into spreadsheets and helps to create data and financial reports for marketing managers and directors.
•	Maintain excellent client relationships through superior customer service skills.
•	Helps to plan promotional events.

Assistant Marketing Manager

•	Increased sales by 10% via email marketing campaigns.
•	Lead marketing initiatives & implemented a centralized marketing strategy to build brand awareness.
•	Created and distributed valuable content to maintain customer communication and encourage feedback.
•	Maintained corporate identity using on-line and offline promotional techniques.
•	Implemented & Managed Global Marketing Calendar to include social media, travel tradeshows, email campaigns, press releases, and print advertising.

Senior Marketing Executive

•	Created advertising budgets
•	Facilitated contract negotiations for billboard and radio advertising
•	Assisted Senior Marketing Executive with contract negotiations
•	Build rapport with local TV and radio stations to get favorable marketing rates
•	Helped find sales talent

Marketing Executive

Concentrix

•	Creating Employee ID’s of the new joiners.
•	Forecasting the number of calls depending upon the data received from the backend.
•	Changing skills of the employees as and when required in the processes.
•	Prepares intraday reports on staff attendance.
•	Reconciles attendance daily with employee timesheets against schedule and time in/time out reporting.
•	Manages changes to scheduling to ensure adequate daily resource coverage.
•	Monitor attendance and schedule adherence.
•	Communicate with management and operations team to ensure compliance with company standards.

•	Taking 120 calls daily and granting their refunds after proper background check.
•	Achieved a high degree of communication between clients & personnel to ensure sufficient scheduling.
•	Recorded and maintained extensive account records regarding: billing information, scheduling, history, etc.
•	Accurately organized & compiled data for upper management to review.
•	Meticulously tracked daily activities and delegated tasks and responsibilities appropriately.
•	Successfully trained all new hires and monitored both efficiency and development of their procedural skills.
•	Proactively investigated and resolved wide range of customer issues, adapting to individual circumstances and applying both diplomacy and assertiveness to assure customer needs are met in a timely manner

Work Force Analyst

•	Taking 120 calls daily and granting their refunds after proper background check.
•	Achieved a high degree of communication between clients & personnel to ensure sufficient scheduling.
•	Recorded and maintained extensive account records regarding: billing information, scheduling, history, etc.
•	Accurately organized & compiled data for upper management to review.
•	Meticulously tracked daily activities and delegated tasks and responsibilities appropriately.
•	Successfully trained all new hires and monitored both efficiency and development of their procedural skills.
•	Proactively investigated and resolved wide range of customer issues, adapting to individual circumstances and applying both diplomacy and assertiveness to assure customer needs are met in a timely manner

Customer Service Specialist

Sales & Business Development Professional who is proactive, responsible, and goal-oriented with experience in Sales, Business Development, Market research, and Project Management for a wide range of client industries and focus on Saas and digital adoption.

Driven sales professional with a strong background in Digital market research and IT software solutions/sales. Demonstrated experience with over 5+ years of leading executive sales management roles and sales teams across India, ranging from Sales Analytics, Project Management, Sales leadership, and State-of-the-art Data Collection methodologies. 

Have always felt at ease working in a team setting environment along with cross-functional teams in a fast-paced international environment both in India and USA. Passionate about Technology and Data-driven.

Always looking to leverage a hands-on approach to navigate through challenging and complex business situations, exceeding expectations by providing the tools and resources to maximize potential and drive operational excellence.

I enjoy:
-Focus on customer engagement and retention, innovation and bottom-line
-Building and growing relationships (clients, partners, suppliers)
-Being exposed to non-traditional/out of the box technologies
-Negotiating and orchestrating business strategies

Pratiksha Sharma

Feels Like Sun AB

As Marketing Manager at Feels Like Sun AB, I play a pivotal role in shaping and executing the company's marketing strategy. My primary responsibilities encompass a wide range of tasks aimed at promoting our brand, driving business growth, and ensuring our products/services reach the right audience effectively. Here's an overview of my key duties:

1. Marketing Strategy Development: I collaborate with the executive team to develop a comprehensive marketing strategy aligned with the company's goals and objectives. This includes market analysis, competitor research, and identifying growth opportunities.

2. Brand Management: I oversee the maintenance and enhancement of the Feels Like Sun AB brand. This involves ensuring brand consistency across all marketing materials and channels, including social media, website, and printed collateral.

3. Campaign Planning and Execution: I lead the planning and execution of marketing campaigns, both online and offline, to promote our products/services. This includes defining target audiences, setting campaign goals, and monitoring performance metrics.

4. Digital Marketing: I manage our digital presence, including website optimization, SEO, SEM, and social media marketing. I work to enhance our online visibility and engagement while staying up-to-date with the latest digital marketing trends.

5. Content Creation: I oversee the creation of engaging and informative content, such as blog posts, articles, videos, and infographics, to attract and educate our target audience.

6. Marketing Budget Management: I am responsible for managing the marketing budget, ensuring that resources are allocated efficiently to achieve maximum ROI.

7. Analytics and Reporting: I regularly analyze marketing data and metrics to assess the effectiveness of our strategies and make data-driven decisions to optimize our campaigns.

8. Team Leadership: I lead and mentor a team of marketing professionals & fostering collaboration.

Marknadschef

STC Training Club

Certified BodyPump & RPM instructor by Les Mills

Group Fitness Instructor

Visionary Studios AB

Göteborgs Frisörskola

Visionary Panda  🐼

Marketing Director

SEO ONLINE

Responsible for social strategy and managing deployment of marketing campaigns from ideation to execution using market and consumer data.

•Established content strategy and dashboard to support brand awareness
•Identified and managed key influencers that align with the brand identity
•Project Manage key marketing launches, and coordinate communications with internal teams across creative, business development, and marketing. 
•Measured and analyzed the results of tests to optimize efforts that align with company goals
•Responsible for managing PR agency on key marketing initiatives

Web Developer & Marketing Manager

Alexiskliniken

Designed and rebuilt the website and gave the clinic a new graphic profile and together with the CEO introduced digital gift cards that increased sales by just over 100% after six months.  All digital presence was handled by me, such as updating the website, newsletters, social media, automating chat support and handling chat support. I developed campaigns for each month based on statistics and data I collected.

Curated, created and posted on three social media channels - Facebook, Google Business and Instagram
• Created and executed messaging and marketing.
• Day to day development and proofreading of print and digital content to support. Event invitations, external communications, etc.
• Boosted clientele volume through innovated and execution of tradeshow marketing materials. 
• Collaborated with the CEO to ensure the messages and visuals were exceptional. This enhanced engagement of active social media and new clientele obtained. 
• Formulated strategic email marketing initiatives and generated email templates catering to clients to increase client interest and business meetings obtained. 
• Evaluated and improved campaigns by providing recommendations.

Göteborgs Stad

Idrottslärare

Adrianas Danshus AB

Plan and conduct private and group dance lessons in street dance, modern dance,, Lyrical, Hip Hop & commercial for students age 16-35. Choreographer for competitive dance routines.

Dance Teacher

Sabahudin Blog & PR

Social Media-Manager

Best described as a bee flying from one flower to another but most know as Sabi Sabani (Sa🐝)- kickass Web developer, Customer Engagement Analyst and Digital Marketing Rockstar with many years in Web developing, blogging, social media, email marketing campaigns, content creation, seo copyright, graphic design and supporting my clients key selling goals. 

A thinker who focuses on the problem and tries to synthesize information and knowledge to achieve a solution. 

Highly proficient in developing and implementing new marketing initiatives, influential strategies & creative directions.


taplio

The Battle

Pratiksha Sharma

Sabi Sabani

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