BDMessenger 

Chief Operating Officer

Salesrobot

Sales:

I have strong sales expertise and consistently exceed targets by employing effective communication, strategic prospecting, relationship-building, and managing the entire sales cycle, including upselling.

Finance and Accounting:
Managed prompt client payments, utilizing Chargebee and invoicing tools for efficient billing.
Oversaw financial planning and forecasting for subscription-based revenue, conducting monthly churn analysis and implementing retention strategies.

Customer Success and Support:
Analyzed chat support performance and provided bi-monthly team training.
Developed support strategies, including support videos, FAQs, and case studies.
Conducted customer success reviews, managed G2 reviews, and created case studies.

Product Management and Development:
Led discussions with the Product team to align customer expectations with feature development.

Sales and Marketing:
Set lead generation targets for SDR team and designed list-building and outbound strategies.
Established inbound lead processes, maintaining communication via marketing campaigns.
Supported AEs in closing deals through follow-up calls and analyzed messaging trends.
Conducted weekly prospecting reviews, team training, and addressed gaps.
Collaborated with AEs on Win-Loss analysis, pricing models, and event hosting.
Actively engaged on LinkedIn for personal branding and lead generation.

Information Technology (IT):
Oversaw IT infrastructure and collaboration tools.

Data Analytics and Business Intelligence:
Monitored and reported on key SaaS metrics, including churn rate, profit growth, and revenue growth.

Hiring:
Coordinated hiring projections, managed incentives, and employee training.

Leadership:
Monitored individual and team growth, conducted one-on-one sessions with department heads, and implemented performance metrics.

I have strong sales expertise and consistently exceed targets by employing effective communication, strategic prospecting, relationship-building, and managing the entire sales cycle, including upselling.

Chats over LinkedIn with possible prospects
Book meetings and show them products demo
Setting goals and developing plans for the team of 30 working with me
Researching, planning, and implementing new target market initiatives
Researching prospective accounts in target markets
Pursuing leads and moving them through the sales cycle
Developing quotes and proposals for prospective clients
Setting goals for the business development team and developing strategies to meet those goals
Selecting resume from different platform for new hiring.
Conducting interviews of new candidate and hire if suitable
Training the whole team on product and market
Attending conferences and industry events
Helping clients with any issues in the product
Making sure that there is smooth transition of clients

Business Development Manager

BMonger Ventures Pvt. Ltd.

•	Developing growth strategies and plans
•	Managing and retaining relationships with existing clients
•	Increasing client base
•	Having an in-depth knowledge of business products and value proposition
•	Writing business proposals
•	Negotiating with stakeholders
•	Identifying and mapping business strengths and customer needs
•	Researching business opportunities and viable income streams
•	Following industry trends locally and internationally
•	Drafting and reviewing contracts
•	Reporting on successes and areas needing improvements
•	Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets
•	Seek out the appropriate contact in an organization
•	Generate leads and cold call prospective customers
•	Meet with customers/clients face to face or over the phone
•	Foster and develop relationships with customers/clients
•	Understand the needs of your customers and be able to respond effectively with a plan of how to meet these
•	Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
•	Work strategically - carrying out necessary planning in order to implement operational changes
•	Draw up client contracts - depending on the size of the company, this task may be completed by someone else or agreements may not be as formal
•	Have a good understanding of the business's products or services and be able to advise others about them
•	Ensure staff are on board throughout the organization and understand the need for change and what is required of them

Jumpin Heights

•	Contributed to marketing plan development on brand product and marketing of specialized areas including research
•	Assisted with of brand positioning brand architecture competitive assessments customer segmentation solution brands and building on brand equity or specialized area
•	Coordinated new product launch plans and roll out to customers as applicable.
•	Aligned Marketing function area needs (PR Direct to Customer Show Management web)
•	Developed and executed marketing tactics; analyzed marketing effectiveness versus objectives
•	Authored and maintained content and provided updates to client social media websites (Facebook , Twitter Instagram and blogs)
•	Attending seminars and Travel Trade fair.
•	Demonstrating and presenting products.
•	Maintain social media accounts for brands, products, or services.
•	Enters marketing data into spreadsheets and helps to create data and financial reports for marketing managers and directors.
•	Maintain excellent client relationships through superior customer service skills.
•	Helps to plan promotional events.

Assistant Marketing Manager

•	Increased sales by 10% via email marketing campaigns.
•	Lead marketing initiatives & implemented a centralized marketing strategy to build brand awareness.
•	Created and distributed valuable content to maintain customer communication and encourage feedback.
•	Maintained corporate identity using on-line and offline promotional techniques.
•	Implemented & Managed Global Marketing Calendar to include social media, travel tradeshows, email campaigns, press releases, and print advertising.

Senior Marketing Executive

•	Created advertising budgets
•	Facilitated contract negotiations for billboard and radio advertising
•	Assisted Senior Marketing Executive with contract negotiations
•	Build rapport with local TV and radio stations to get favorable marketing rates
•	Helped find sales talent

Marketing Executive

Concentrix

•	Creating Employee ID’s of the new joiners.
•	Forecasting the number of calls depending upon the data received from the backend.
•	Changing skills of the employees as and when required in the processes.
•	Prepares intraday reports on staff attendance.
•	Reconciles attendance daily with employee timesheets against schedule and time in/time out reporting.
•	Manages changes to scheduling to ensure adequate daily resource coverage.
•	Monitor attendance and schedule adherence.
•	Communicate with management and operations team to ensure compliance with company standards.

•	Taking 120 calls daily and granting their refunds after proper background check.
•	Achieved a high degree of communication between clients & personnel to ensure sufficient scheduling.
•	Recorded and maintained extensive account records regarding: billing information, scheduling, history, etc.
•	Accurately organized & compiled data for upper management to review.
•	Meticulously tracked daily activities and delegated tasks and responsibilities appropriately.
•	Successfully trained all new hires and monitored both efficiency and development of their procedural skills.
•	Proactively investigated and resolved wide range of customer issues, adapting to individual circumstances and applying both diplomacy and assertiveness to assure customer needs are met in a timely manner

Work Force Analyst

•	Taking 120 calls daily and granting their refunds after proper background check.
•	Achieved a high degree of communication between clients & personnel to ensure sufficient scheduling.
•	Recorded and maintained extensive account records regarding: billing information, scheduling, history, etc.
•	Accurately organized & compiled data for upper management to review.
•	Meticulously tracked daily activities and delegated tasks and responsibilities appropriately.
•	Successfully trained all new hires and monitored both efficiency and development of their procedural skills.
•	Proactively investigated and resolved wide range of customer issues, adapting to individual circumstances and applying both diplomacy and assertiveness to assure customer needs are met in a timely manner

Customer Service Specialist

Sales & Business Development Professional who is proactive, responsible, and goal-oriented with experience in Sales, Business Development, Market research, and Project Management for a wide range of client industries and focus on Saas and digital adoption.

Driven sales professional with a strong background in Digital market research and IT software solutions/sales. Demonstrated experience with over 5+ years of leading executive sales management roles and sales teams across India, ranging from Sales Analytics, Project Management, Sales leadership, and State-of-the-art Data Collection methodologies. 

Have always felt at ease working in a team setting environment along with cross-functional teams in a fast-paced international environment both in India and USA. Passionate about Technology and Data-driven.

Always looking to leverage a hands-on approach to navigate through challenging and complex business situations, exceeding expectations by providing the tools and resources to maximize potential and drive operational excellence.

I enjoy:
-Focus on customer engagement and retention, innovation and bottom-line
-Building and growing relationships (clients, partners, suppliers)
-Being exposed to non-traditional/out of the box technologies
-Negotiating and orchestrating business strategies

Pratiksha Sharma

Funded.club

I set up “funded.club” to help other founders recruit and grow their teams without paying huge agency fees or having to expand their own HR and recruiting staff. 
We rapidly became a disruptor for startup recruiting charging low fixed fees per search starting at USD 4500 or EUR 3900 per hire = affordable headhunting for startups!
We work closely with management teams as a dedicated, outsourced recruiting platform to bring top developers, designers, sales, marketing and support talent to the team, efficiently. 
Funded.club also provides investor readiness tools and access to funding partners to help founders fuel their dreams.
We're a fully-remote, global team following a "Teal" structure of self-organizing teams.

Founder & CEO

Stealth startup

Supporting this stealth startup in the delivery business with their go-to-market strategy and resource planning.

Advisory Board Member

Supernova

Supporting management with sales, recruiting and HR strategy.
Supernova are Y Combinator alumni from the W19 batch of 2019. Their product automates the development of mobile apps in a way previously thought impossible. 
Draw the design and let the AI of Supernova code it for you.

Advisor to Management

WeTravel

WeTravel is a venture-backed payment and booking platform for small- and medium-sized tour operators with over 3,000 clients all around the world. Headquartered in Amsterdam with teams in the US, South America, and Asia.

Mentor, Recruiter (via Funded.club)

Bizzy Labs - Startupbootcamp Alumni

Bizzy helped employers select better candidates, faster, with the power of 15-second video introductions. 

- Developed a modern recruiting platform for hospitality and retail - the Bizzy ATS
- Negotiated client deals with IHG Europe. YOURCAREERGROUP, Academy Music Group, HEMA, new hotel openings for Accor, citizenM, Kimpton de Wit, QO Amsterdam...
- Applying Lean management and data-driven culture
- Hired and developed high-performing teams in technology, sales and
operations in Europe and North America
- Default HR lead for recruiting, employee relations, training, payroll and
contracts, Dutch, UK and US employment law
- Public speaker and company representative at industry events in Europe
and US
- Selected from 400 start-ups for Startupbootcamp 2014; 
- IBM WATSON Ecosystem prize 2015; Computable Awards "Start-up of the year" 2016
- Incubated an innovative blockchain solution, "Apply with Bizzy" from Sept 2017 to April 2019

Battling a volatile share price, the company ran out of operating cash and shut down the Bizzy ATS, 30th April 2019.

Co-founder & CEO

Zeebra Resource Solutions s.r.o.

Zeebra Resource Solutions is a full service contingency recruitment and executive search firm. In 2002 Zeebra entered the recruitment market in Czech Republic, and opened in Berlin in 2011. Won & delivered successful recruiting projects for tech clients like Ableton, Barclays Capital, Wooga... (Java, Javascript, Systems, Product leaders, Games developers, CSS, HTML, Python)

Senior Recruiter

Interoute Czech

Provided full HR service to CEE + DACH – 450 staff
Trusted partner to internal clients – EVP Engineering; CTO; VP Sales & Marketing. Coaching new managers on leadership, culture and team development
Monitored all recruiting channels with agencies, Monster.com, Jobserve, Bullhorn etc
Developed internal talent pool by matching emerging talent with business objectives and career aspirations
Reduced time-to-hire and staff turnover
Managed Performance Management (Appraisals) process
Resolved staff conflicts in Czech Republic, Germany and Bulgaria.
Led contract negotiations, HR law, compensation and benefits
Managed Health & Safety procedures
Launched company’s first graduate program in October 2007

HR Director - CEE Region

Link Consulting

Built and managed a team of 15 recruiters and 10 trainers (soft skills & tech)
Won key clients:  Accenture, T-Mobile, Deloitte, Siemens, Vodafone, Samsun, Sun Microsystems, Cisco...
Hired & trained new consultants with ongoing mentoring, skills development, continuous improvement of methods and best practice
Legal representation to government offices, tax, social insurance, VAT etc.
Processed employment contracts according to Czech labor law

Managing Director

Funded.club CEO | People Leader | Startup Board Member & Advisor | Public Speaker | Funding Expert | Singer-Songwriter

25+ years in businesses including 9 years in startups: 
Sales rep > Recruiter > Head of HR > Rockstar (yes really :) > startup(s) CEO > startup advisor.
 
I've interviewed and advised thousands of startup teams over the past 5 years as the Founder and CEO of Funded.club (plus many more in public speaking engagements).

In addition to growing Funded.club, I'm spending some time on boards and mentoring exciting startups. I was lucky to live through a business accelerator experience at Startupbootcamp with >100 mentors, so it's really fun to give back to this startup community now. 

In my free time, I still enjoy making music and videos, going on family adventures, and sometimes I drag my middle-aged body around a triathlon course. I swim, cycle, and run slow, but it's great to switch off and get away from screens and wifi :)

taplio

The Battle

Pratiksha Sharma

Ray Gibson

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