BDMessenger 

Chief Operating Officer

Salesrobot

Sales:

I have strong sales expertise and consistently exceed targets by employing effective communication, strategic prospecting, relationship-building, and managing the entire sales cycle, including upselling.

Finance and Accounting:
Managed prompt client payments, utilizing Chargebee and invoicing tools for efficient billing.
Oversaw financial planning and forecasting for subscription-based revenue, conducting monthly churn analysis and implementing retention strategies.

Customer Success and Support:
Analyzed chat support performance and provided bi-monthly team training.
Developed support strategies, including support videos, FAQs, and case studies.
Conducted customer success reviews, managed G2 reviews, and created case studies.

Product Management and Development:
Led discussions with the Product team to align customer expectations with feature development.

Sales and Marketing:
Set lead generation targets for SDR team and designed list-building and outbound strategies.
Established inbound lead processes, maintaining communication via marketing campaigns.
Supported AEs in closing deals through follow-up calls and analyzed messaging trends.
Conducted weekly prospecting reviews, team training, and addressed gaps.
Collaborated with AEs on Win-Loss analysis, pricing models, and event hosting.
Actively engaged on LinkedIn for personal branding and lead generation.

Information Technology (IT):
Oversaw IT infrastructure and collaboration tools.

Data Analytics and Business Intelligence:
Monitored and reported on key SaaS metrics, including churn rate, profit growth, and revenue growth.

Hiring:
Coordinated hiring projections, managed incentives, and employee training.

Leadership:
Monitored individual and team growth, conducted one-on-one sessions with department heads, and implemented performance metrics.

I have strong sales expertise and consistently exceed targets by employing effective communication, strategic prospecting, relationship-building, and managing the entire sales cycle, including upselling.

Chats over LinkedIn with possible prospects
Book meetings and show them products demo
Setting goals and developing plans for the team of 30 working with me
Researching, planning, and implementing new target market initiatives
Researching prospective accounts in target markets
Pursuing leads and moving them through the sales cycle
Developing quotes and proposals for prospective clients
Setting goals for the business development team and developing strategies to meet those goals
Selecting resume from different platform for new hiring.
Conducting interviews of new candidate and hire if suitable
Training the whole team on product and market
Attending conferences and industry events
Helping clients with any issues in the product
Making sure that there is smooth transition of clients

Business Development Manager

BMonger Ventures Pvt. Ltd.

•	Developing growth strategies and plans
•	Managing and retaining relationships with existing clients
•	Increasing client base
•	Having an in-depth knowledge of business products and value proposition
•	Writing business proposals
•	Negotiating with stakeholders
•	Identifying and mapping business strengths and customer needs
•	Researching business opportunities and viable income streams
•	Following industry trends locally and internationally
•	Drafting and reviewing contracts
•	Reporting on successes and areas needing improvements
•	Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets
•	Seek out the appropriate contact in an organization
•	Generate leads and cold call prospective customers
•	Meet with customers/clients face to face or over the phone
•	Foster and develop relationships with customers/clients
•	Understand the needs of your customers and be able to respond effectively with a plan of how to meet these
•	Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
•	Work strategically - carrying out necessary planning in order to implement operational changes
•	Draw up client contracts - depending on the size of the company, this task may be completed by someone else or agreements may not be as formal
•	Have a good understanding of the business's products or services and be able to advise others about them
•	Ensure staff are on board throughout the organization and understand the need for change and what is required of them

Jumpin Heights

•	Contributed to marketing plan development on brand product and marketing of specialized areas including research
•	Assisted with of brand positioning brand architecture competitive assessments customer segmentation solution brands and building on brand equity or specialized area
•	Coordinated new product launch plans and roll out to customers as applicable.
•	Aligned Marketing function area needs (PR Direct to Customer Show Management web)
•	Developed and executed marketing tactics; analyzed marketing effectiveness versus objectives
•	Authored and maintained content and provided updates to client social media websites (Facebook , Twitter Instagram and blogs)
•	Attending seminars and Travel Trade fair.
•	Demonstrating and presenting products.
•	Maintain social media accounts for brands, products, or services.
•	Enters marketing data into spreadsheets and helps to create data and financial reports for marketing managers and directors.
•	Maintain excellent client relationships through superior customer service skills.
•	Helps to plan promotional events.

Assistant Marketing Manager

•	Increased sales by 10% via email marketing campaigns.
•	Lead marketing initiatives & implemented a centralized marketing strategy to build brand awareness.
•	Created and distributed valuable content to maintain customer communication and encourage feedback.
•	Maintained corporate identity using on-line and offline promotional techniques.
•	Implemented & Managed Global Marketing Calendar to include social media, travel tradeshows, email campaigns, press releases, and print advertising.

Senior Marketing Executive

•	Created advertising budgets
•	Facilitated contract negotiations for billboard and radio advertising
•	Assisted Senior Marketing Executive with contract negotiations
•	Build rapport with local TV and radio stations to get favorable marketing rates
•	Helped find sales talent

Marketing Executive

Concentrix

•	Creating Employee ID’s of the new joiners.
•	Forecasting the number of calls depending upon the data received from the backend.
•	Changing skills of the employees as and when required in the processes.
•	Prepares intraday reports on staff attendance.
•	Reconciles attendance daily with employee timesheets against schedule and time in/time out reporting.
•	Manages changes to scheduling to ensure adequate daily resource coverage.
•	Monitor attendance and schedule adherence.
•	Communicate with management and operations team to ensure compliance with company standards.

•	Taking 120 calls daily and granting their refunds after proper background check.
•	Achieved a high degree of communication between clients & personnel to ensure sufficient scheduling.
•	Recorded and maintained extensive account records regarding: billing information, scheduling, history, etc.
•	Accurately organized & compiled data for upper management to review.
•	Meticulously tracked daily activities and delegated tasks and responsibilities appropriately.
•	Successfully trained all new hires and monitored both efficiency and development of their procedural skills.
•	Proactively investigated and resolved wide range of customer issues, adapting to individual circumstances and applying both diplomacy and assertiveness to assure customer needs are met in a timely manner

Work Force Analyst

•	Taking 120 calls daily and granting their refunds after proper background check.
•	Achieved a high degree of communication between clients & personnel to ensure sufficient scheduling.
•	Recorded and maintained extensive account records regarding: billing information, scheduling, history, etc.
•	Accurately organized & compiled data for upper management to review.
•	Meticulously tracked daily activities and delegated tasks and responsibilities appropriately.
•	Successfully trained all new hires and monitored both efficiency and development of their procedural skills.
•	Proactively investigated and resolved wide range of customer issues, adapting to individual circumstances and applying both diplomacy and assertiveness to assure customer needs are met in a timely manner

Customer Service Specialist

Sales & Business Development Professional who is proactive, responsible, and goal-oriented with experience in Sales, Business Development, Market research, and Project Management for a wide range of client industries and focus on Saas and digital adoption.

Driven sales professional with a strong background in Digital market research and IT software solutions/sales. Demonstrated experience with over 5+ years of leading executive sales management roles and sales teams across India, ranging from Sales Analytics, Project Management, Sales leadership, and State-of-the-art Data Collection methodologies. 

Have always felt at ease working in a team setting environment along with cross-functional teams in a fast-paced international environment both in India and USA. Passionate about Technology and Data-driven.

Always looking to leverage a hands-on approach to navigate through challenging and complex business situations, exceeding expectations by providing the tools and resources to maximize potential and drive operational excellence.

I enjoy:
-Focus on customer engagement and retention, innovation and bottom-line
-Building and growing relationships (clients, partners, suppliers)
-Being exposed to non-traditional/out of the box technologies
-Negotiating and orchestrating business strategies

Pratiksha Sharma

Visibility 360

Founder and Visibility Strategist

Chief Executive Officer

Visibility 360 Inc

Founder, CEO, and Visibility Strategist

Beyond - Media Agency

Our team enthusiastically works with you to drive success for your business. We are very budget conscious and deliver ROI. Everything we do challenges the status quo in marketing. Check out our amazing team of professionals.

Chief Cook & Bottle Washer

Affairs of the Vine

Our team is focused on the wine industry. We work with wineries, retailers, and wholesalers to stimulate brand recognition and ignite sales. Everything we do challenges the status quo in wine marketing.

CEO & Chief Wine Evangelist

Wine Boot Camp

Wine Boot Camp® is the ultimate fantasy experience for wine lovers. Wine novices and experts experience firsthand the joys and frustrations of winemaking while working hands-on in the vineyard and the cellar under the tutelage of top winemakers and viticulturists. Wine workshops and tastings of outstanding wines are an integral part of the program.

Conducted by AFFAIRS of the VINE, Wine Boot Camp® is a challenge to the senses, awareness, and understanding of fine wines. Upon completion of basic training, recruits' marksmanship in the field of fine wines will be right on target.

An intensive, highly enjoyable one-day training program, Wine Boot Camp® provides the experience and knowledge needed to become totally confident in the understanding and appreciation of fine wine. Business associates and friends will marvel at the leadership of "Camp" graduates as they storm the wine lists of America and the world.

Director

Sonoma Coast Vineyards

Co-founders John Drady, Barbara Drady and Anthony Austin, winemaker, created Sonoma Coast Vineyards to produce handcrafted wines exclusively from the Sonoma Coast appellation - wines of exceptional quality and character that are recognized as wines of incredible excellence. Focusing on Pinot Noir and Chardonnay, with a small production of cold climate Syrah and a unique cold climate Sauvignon Blanc, Sonoma Coast Vineyards makes wines that embody the qualities and character that have shown the Sonoma Coast appellation to be one of the great growing regions of the world for these varietals. 

John, Anthony and Barbara sold SCV on May 1, 2008 to Windsor Vineyards.  Anthony continues to make the wines and John works with the new owners to retain existing business and create new business for SCV and the other brands in the portfolio.

Barbara is working full time at Affairs of the Vine.

Founder, Chief Wine Evangelist

Cannon Wine Limited

Midwest Sales Manager

Contact me at 707-477-0643

★ As a journalist, I write articles about business and how it is affected by world events. My experience and connections with other media opened the door to create unique media outreach for clients. ★

★ The Visibility-360 Media Coverage Campaign is an Efficient, Cost-Effective Brand & Reputation Program used by Celebrities, Politicians & Fortune 500 Companies to Quickly Brand & Boost Their Business ★

✔ Are you a Consultant, Coach, Professional Service Provider, or Business who needs to successfully maneuver through this challenging time?

If so, we offer a solution.

Designing programs that increase sales, enhance brand recognition & reputation with excellent ROI, I can help your business maneuver successfully through this incredibly challenging time.

I can help you win the trust of everyone in your area who wants or needs your services & you can get more of exactly the type of customers, clients, patients, or jobs in the next 90 days with the Visibility-360 Media Coverage Campaign.

★ NEXT STEP ★
Contact me at barbaradrady1@gmail.com. 707-477-0643 or schedule directly at calendly.com/visibility360. 

★ Clients Say ★
Barbara & her company, Affairs of the Vine, made Hilton's Airline Symposium a memorable experience. She was able to customize a great program for us." Tomás P.

"Barbara is great to work with; she knows her product, is detail-oriented &...works hard; that is what is needed to coordinate the outstanding events that she plans for the corporations no matter where it is held." Mary M.

★ What Makes Me Different ★
After a life-threatening illness & full recovery, I made the decision to focus on helping businesses grow & prosper utilizing my many contacts & strongest skills. I created Visibility-360 to provide online visibility
solutions so you can impress your audience & grow your business, no matter the size of your company.

★ Specialties Include ★
Brand Visibility, Brand Management, Marketing Consultant, Digital Marketing, Reputation Management,   Media Campaigns, SEO, PR/Public Relations, Advertising





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Pratiksha Sharma

Barbara Drady

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