Phu Tran

Tran Management Services Ltd

Over 15 years of sales experience, management and training.  Development of operations for efficiency and revenue for growth. 

Call center specialist, development of new or current  call centers to implement systems generating revenue for a healthy business

Customplan Financial Advisors Inc.

Life and Group Insurance 

Koala Customer Care

My last 20 years of experience in the call center world has given me the knowledge to find solutions from start up to running a team of a few hundred.  My expertise has always been building good relationships without over promising to meet your expectations.  Leading by example allows people to follow by work ethic rather than title. If you concentrate on the people who makes the company you will end up with a winner time and time again. Our dynamic team of managers who all bring their own skill sets to the table will find solutions to help scale your business to the next level. Whether it be customer service or a dynamic sales team we definitely will find the right path to bring maximum potential of growth for you.  I love to have a discussion to bounce ideas and see how I can help.

Director of Sales and Business Development/ Partner 

Can-Call Management 

Managing Partner

C W Agencies/ Telco Management

Account Manager

My last 20 years in the Call Center world has given me Experience through All Facets from Top to Bottom. 

From being part of a Sales Team Generating over 100 Miillion in Annual Sales to Building one from the Ground Up.

This has given me Vast Experience in Selling, Hiring, Training, Payroll, Accounting and HR related issues.

As a Partner we Generated Over 10 million in Sales that was Achieved in less than 4 years which I was Heavily Involved in All Aspects of the Business.

Now my Journey has moved over to the Customer Service Support Industry for the past 4 years. With All the Sales Experience I bring to this Project the Transition has been Seamless.

My Modo has always been to Lead by Example and I Live my Life with Integrity, Accountability and Honor.

I am Passionate about Building Leaders and Helping People in their Personal Development Journey By Sharing my Experience of Life.

Proud father of 4 girls and Happily married since 2005.

Relationship Manager, Commercial Financial Services

Branch Manager

Responsible in managing cash operations and retailing behaviours within the branch. Assist in building and maintaining client relationships. Provides training in RBC products and services. Spearhead coaching initiatives regarding transition to digital banking.

Assistant Branch Manager

Provided clients with advice on small business, managing cash flow, debt, savings plans and risk mitigation, while achieving RBC internal sales targets. Maintained and serviced client relationships. Take on a leadership role by mentoring new trainees and colleagues

Banking Advisor

Responsible for helping clients with everyday banking transactions while achieving quarterly goals. Motivated colleagues to excel in their position through coaching and mentoring.

Client Advisor

Cactus Club Restaurants.

Responsible for day and night business. Empowered and motivated staff to excel in their service and sales standards. Performing environment tasks to ensure establishment was up to hight corporate
standards. Managed budgets to ensure maximum profitability.

Manager

Cara Operations ( Milestones)

Personal Manager, included recruitment, training scheduling, payroll and resolving customer concerns. Led everyday operations( floor and kitchen), directed employees and maintained food, liquor and labor costs.

Assistant General Manager

Red Robin

A leader within the Langley Community at RBC. Working as one team one dream to help our clients thrive and communities prosper!

taplio

The Battle

Phu Tran

Hanh Gerry, PFP®

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