Phu Tran

Tran Management Services Ltd

Over 15 years of sales experience, management and training.  Development of operations for efficiency and revenue for growth. 

Call center specialist, development of new or current  call centers to implement systems generating revenue for a healthy business

Customplan Financial Advisors Inc.

Life and Group Insurance 

Koala Customer Care

My last 20 years of experience in the call center world has given me the knowledge to find solutions from start up to running a team of a few hundred.  My expertise has always been building good relationships without over promising to meet your expectations.  Leading by example allows people to follow by work ethic rather than title. If you concentrate on the people who makes the company you will end up with a winner time and time again. Our dynamic team of managers who all bring their own skill sets to the table will find solutions to help scale your business to the next level. Whether it be customer service or a dynamic sales team we definitely will find the right path to bring maximum potential of growth for you.  I love to have a discussion to bounce ideas and see how I can help.

Director of Sales and Business Development/ Partner 

Can-Call Management 

Managing Partner

C W Agencies/ Telco Management

Account Manager

My last 20 years in the Call Center world has given me Experience through All Facets from Top to Bottom. 

From being part of a Sales Team Generating over 100 Miillion in Annual Sales to Building one from the Ground Up.

This has given me Vast Experience in Selling, Hiring, Training, Payroll, Accounting and HR related issues.

As a Partner we Generated Over 10 million in Sales that was Achieved in less than 4 years which I was Heavily Involved in All Aspects of the Business.

Now my Journey has moved over to the Customer Service Support Industry for the past 4 years. With All the Sales Experience I bring to this Project the Transition has been Seamless.

My Modo has always been to Lead by Example and I Live my Life with Integrity, Accountability and Honor.

I am Passionate about Building Leaders and Helping People in their Personal Development Journey By Sharing my Experience of Life.

Proud father of 4 girls and Happily married since 2005.

First Congregational Church of Stoneham Ofc

Pre-School Teacher

Demos Direct

Brand Ambassador

L.L.Bean

LLBEAN - Rehire Opened Store (2006- 2017 )Burlington Store. Promoted Bean In store fashion shows.
Sales, floor sets, merchandising, cash office, PEAK training.  Bean’s Best Award 🥇.

Consumer Cellular, Inc.

Television

National Seating & Mobility

Customer Service Representative

Connect America

Sales, Medical equipment repair.
Schedule repair technicians.
Customer Care Services.

Wegmans Food Markets

Product Demonstration Specialist.
Vendor liaison, Customer engagement.

Merchandise Specialist

EXPERIENCED CUSTOMER SERVICE PROFESSIONAL.

Customer Retention.

Passion for Sales and Service.

Educate Customers on products.

Promote quality and value in all areas.

Enthusiastic and professional demeanor.





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The Battle

Phu Tran

Pam Macura

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