Fluidic Growth Agency

🚀Empowering companies with strategies for long-lasting growth.🌱 Ready for sustainable growth? 🔄 Let's change the game together. 🔗 Connect with me, let’s discuss how we can turn your growth strategy on its head and make it sustainable.💡

Growth Specialist

Premium Service Experts

Sales Development Specialist

Vagans Inc

Business Development Manager

Inside Sales Associate

MARKETN

Concentrix

Customer Service and Technical Support Specialist

Focus Direct Bacolod

Customer Service and Sales Representative

🙋‍♂️ I'm a Growth Specialist at Fluidic, a growth agency that specialises 🎯 in helping B2B technology and service companies reach their full potential. 👀 I understand the challenges and pain points that come with driving growth, especially when it comes to lacking capacity, established growth systems, and internal expertise.

😌 I empathise with the difficulties in finding the right solutions to grow your business, and I know what it takes to overcome them! 💡 Fluidic offers custom strategies and frameworks designed to ignite your entire sales funnel and achieve sustainable growth. 🚀 We have solutions that you can implement in-house with our help, or can provide a full-service approach to driving your revenue growth.

💼 Our team is dedicated to working with companies who have established product-market fit and are looking to scale. If you're a B2B technology or service company, let's have a conversation and see how Fluidic can help take your business 📈 to the next level.

🧐 Want to learn more about what we do? Visit our website: https://fluidic.agency

Philip Punzalan

True North Solutions Private Limited

Founded TRUE NORTH SOLUTIONS, a consulting firm helping organizations achieve sustainable growth through tailored, proven frameworks.
1. Drove manufacturing excellence for Electronics/Precision Manufacturing clients by optimizing lead times and costs, implementing Lean and Hoshin Kanri, and leading year-long Kaizen events.
2. Transformed social media customer service at a global social media giant by coaching teams in Lean, running Kaizen events across global sites in USA, Hungary, Philippines and India, reducing AHTs, and building a sustainable Lean culture over 3+ years.
3. Led financial turnarounds in global repair and semiconductor manufacturing operations, applying Lean, Hoshin Kanri, and A3 workshops to cut costs, boost efficiency, and drive profitability.
4. Delivered executive Lean training and cross-country A3 workshop for a semiconductor contract manufacturing company, creating roadmaps for profitability, inventory and commercial claims process turnaround while initiating and delivering on key projects very unique to the semi-conductor industry.

For more case studies and client list: www.truenorthlink.com

Founder/CEO

Snap Inc.

Responsible for the Operations planning process, Business systems and Materials planning activities for the hardware division of Snap (called Snaplab) that makes the Snapchat Spectacles(video recording sunglasses).

Head of Business Operations

Google

The primary interface to the development team in Google ATAP(Advanced Technology and Products Division) with the responsibility for driving new product development builds as well as supporting those products in a sustaining environment.

Head of Advanced Manufacturing, Advanced Technology & Projects (ATAP)

Flex

Led a 800+ strong team responsible for manufacturing and supply chain operations of complex and US FDA regulated Life Sciences and Medical Diagnostics Equipment with annual revenues of around US$300M. Responsibilities included Customer, People and P&L Management with strong focus on CSER initiatives.

General Manager

A Senior Operations Professional with Customer-facing Project responsibilities that include phasing-in of new Medical products requiring US FDA compliance.

Senior Director, Operations(Projects)

Responsible for the Quality and Regulatory organization for a $200Mn Medical business dealing with Full system Integration and test as well as Printed Circuit boards(PCBAs) based in 2 locations, Singapore and Malaysia. This organization had 5 Managers responsible for Quality Management System, Quality Engineering, Quality Assurance and Regulatory Compliance. KPIs include Product quality (measured in terms of product Yields on the floor, Customer complaints, Cost of Quality), Supplier Quality (measured in terms of Incoming LARs,NCMRs,etc.), Compliance Maturity(measured in terms of Compliance Maturity tracker, internal/external Audit CAPAs,etc.).

Senior Director, Quality and Regulatory Compliance(Medical Equipment)

Attached to the FlexMedical segment responsible for driving pro-active Customer Cost reduction initiatives. Involved in working with 4 global sites / 6 customer accounts to identify and drive opportunities in the areas of Operations, Materials and Supply Management. Involved in active collaboration with members from Global Account management, Strategic Supply Chain and the Site teams to pursue this initiative. Key strategies being deployed include Lean initiatives within Flextronics as well as at key suppliers’ facilities, Value Engineering initiatives, effective freight management and collaborating with the Global Procurement teams for strategic sourcing opportunities.

Senior Director, Business Process Excellence

A People Leadership role with Customer-facing and P&L responsibilities in a High-Mix/Low-Volume PCBA(Printed Circuit Board Assemblies) and System Integration Operation (Center of Excellence for Medical Equipment) of Flextronics in Singapore.

Director, Operations & Business Excellence

Amazon.com

Responsible for driving Lean initiatives across the Amazon Kindle eReader Value Stream.Identified opportunities for Waste Elimination in Supply Chain and Order Fufillment, developed a Hoshin Plan and facilitate Kaizen events for improved Business Excellence and Customer experience.

Director, Amazon Customer Excellence System(ACES)

Solectron,Singapore

Was responsible in setting up a 'greenfield' medical plant in Singapore manufacturing complex medical instruments for OEMs.These systems have applications in Bio-technology,drug discovery and health agencies.Deliverables were Quality,Delivery and Cost with People and P&L management of the account.

Director, Operations

Solectron Corporation,Penang(Malaysia)

My role was to be instrumental in creating Lean awareness across various sites in South Asia through regular trainings, both classroom & on the Gemba(Shopfloor). Results include Lean education, using lean methodologies to improve productivity with cost benefits,cash flow improvement through Inventory reduction,Zero defect quality with an overall focus on mobilizing/motivating the various teams to get involved in the Kaizen culture.Worked with the renowned M/S Shingijutsu consultants in this endeavour.

Senior Manager, Regional Six Sigma/Lean Group

GE Medical Systems,India

Led a team of Engineers in various functions of Production Engg, Materials, Quality, OTR(Order to Remittance), New programs & Production operators managing different Medical products in a 100% EOU unit

Production Team Leader

Facilitated continuous improvements in Operations; Training Green Belts on DMAIC methodologies; Full-time Mentor for Six Sigma projects aimed at reducing defects. Mentored projects with focus on improving the Engagement & Effectiveness metrics.

Six Sigma Black Belt

Hindustan Motors,India

Joined as a Graduate Engineer Trainee(GET).Was exposed to the Japanese manufacturing concepts having been trained in Mitsubishi Motors,Japan.Was instrumental in setting up the Engine & Transmission Assembly Lines and later being responsible as a Supervisor/Engineer for these lines responsible for delivering output and people management.

Senior Engineer,Engine/Drive Train Manufacturing

What if you could double your business results while cutting costs by more than 30%? After nearly 30 years leading operations at companies like GE, Flex, Amazon, Google, and Snap, I have discovered that most organizations are sitting on untapped potential: they just need the right approach to unlock it.

I am Umamaheswar, Founder of True North Solutions, and I help entrepreneurs and C-level executives achieve breakthrough improvements using my proven "Double the good, halve the bad, triple the speed" mission.

My Journey

My passion for operational excellence began when I witnessed how small process improvements could create massive business impact. This led me through a 29-year journey across diverse industries, from traditional manufacturing at GE to cutting-edge technology at Google and Snap.

Unlike traditional consultants who focus on theory, I combine strategic leadership experience with hands-on Lean Six Sigma and digital expertise. Having held senior roles responsible for customers, financials, people, and strategy, I understand what truly drives lasting transformation.

What I Do

I specialize in Lean Digital transformation, augmenting traditional Lean methodologies with modern automation tools. My expertise spans:
- Manufacturing & Supply Chain optimization
- Office process improvement
- Retail operations enhancement
- Value stream mapping & strategic goal alignment

Results You Can Expect

My clients typically achieve:
- 30%+ cost reductions within 12 months
- Sustainable culture change in less than one year
- Accelerated time-to-market while improving quality

What My Clients Say

"The results were stunning and the concepts continue to be driven today." - Andy Goodrow, CEO, Facet Medical

"They helped us come together stronger as one team." - Appa Rao, CEO & MD, Centum Group

"TNS helped us adapt, learn & ignite." - Ori Dugary, Senior Director, Twitter

"They went over and beyond to define a long term structured roadmap." - Parthi Paramsothy, Co-Founder, Gossamer Engineering

When We Should Connect

You'll benefit most if you're facing:
- Unclear long-term strategic goals
- Misaligned teams or objectives
- Stalled progress on P&L and cash flow
- Multiple improvement projects with mediocre results

Ready to Transform Your Business?

Whether you're a startup scaling efficiently or an established company seeking breakthrough performance, let's discuss how we can deliver results you and your stakeholders will love!

For case studies: www.truenorthlink.com

Connect with me:
📧 uma@truenorthlink.com
📱 +65-81180658
🌐 www.truenorthlink.com

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Philip Punzalan

Umamaheswar KA

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