Blackrock Software Company

Generative AI software development company

Founder & CEO

The Blackrock Group

The Blackrock Group offers supply chain consulting services in a variety of industries.  Our focus is helping our customers achieve accelerated business transformation in an ever changing world.

Pegasus Logistics Group

I was responsible for the transformation of an existing IT department into an enterprise class service organization.  This included implementation of company wide processes, procedures, tools and training to align with industry best practice and allow for rapid company scaling.  I created a Program Management Office to facilitate both long term strategic initiatives and the successful tactical execution of immediate projects.  I instituted a balanced scorecard strategy and process.

Vice President of IT & PMO

FedEx Supply Chain

I held positions of progressive responsibility at FedEx Supply Chain (previously ATCLE and GENCO). I was the IT Manager overseeing the development and sustainment departments before I assumed responsibility in December of 2010 for all strategic initiatives for IT.  In this role I partnered with all department heads as well as senior management to identify and clarify a business’s development needs and objectives.  I led the design, development and implementation of innovative solutions to enhance service, increase customer satisfaction, improve operations and reduce cost.  These responsibilities included identifying enterprise-wide issues, quantifying impacts, developing improvement strategies, implementing integrated solutions, managing transformation and delivering results to executives.

Senior Director IT, Strategic Integration (Senior Customer Technology Consultant)

ConAgra Foods

As a WMS consultant I provided ConAgra with technical training and leadership during the migration of support services for RedPrairie WMS from remote to corporate offices.  I provided 24/7 level 2 support for 14 facilities across the United States while training new staff to man a new office.

Supply Chain Consultant

Bacou-Dalloz

At Bacou-Dalloz (now Honeywell) I provided technical guidance and direction during the build out of a new centralized distribution facility.  This included oversight of the facilities technical infrastructure and the implementation of the warehouse management system.  I was responsible for the technical strategy and the day to day operations of the IT department in the facility.

IT Operations Manager

While at EDS, I held numerous positions of increasing responsibility.  First hired as a temporary floor worker in the distribution center I also held the positions of line operator, shift lead and eventually business analyst.  It was in this role that I was responsible for tier one support of a large WMS installation, custom development and numerous RedPrairie implementations.

Business Analyst

Strategic Supply Chain Tech Guide | Navigating Optimization & Innovation |#SCTechSherpa

With 25 years of expertise in supply chain, logistics, and management consulting, I've mastered the intricacies of operational and IT strategies at both tactical and strategic levels across diverse company sizes. Today, as the leader of The Blackrock Group, I'm steering our firm towards a future shaped by generative AI technologies. We are committed to transforming industries by integrating advanced AI solutions, optimizing efficiency, and driving innovation. At The Blackrock Group, we don't just sell time; we deliver impactful results and build the future—today.

Pete Grett

AI Singapore

AI Singapore (AISG), established by the National Research Foundation in 2017, is a national programme aimed at bolstering the country's AI capabilities. Its key objectives are fostering innovative AI research, promoting industry collaboration, and developing AI talent. Through partnerships with universities, research institutions, and businesses, AISG advances AI technology and integrates solutions across various sectors. Initiatives like the 100 Experiments (100E) and the AI Apprenticeship Programme (AIAP) exemplify its commitment to real-world AI applications and talent cultivation. AISG's efforts support Singapore's Smart Nation initiative, positioning the country as a global AI innovation hub.

As a Technical Project Manager, I work with AI engineers, apprentices, and sponsors to manage and deliver AI projects. I ensure these projects are completed on time and meet all requirements.

Technical Project Manager

Engaging with Sales Champions, I analyze their needs to craft efficient tools, focusing on requirements, UX, and data, fostering heightened productivity and effectiveness in customer interactions.

Equipping Sales Teams with instant access to pertinent account, profile, and installed-base details empowers them to excel in intelligent and coherent customer engagements, facilitating optimal product sales.

Collaborating closely with the IT team, I contribute to the development and upkeep of essential tools. Together, we ensure these tools meet the evolving needs of Sales Champions, focusing on seamless integration, robust maintenance, and continual improvement. This partnership aims to empower our sales force with cutting-edge solutions, enabling them to navigate their responsibilities with efficiency and effectiveness.

Sales Experience Capabilities Lead/Product Owner (Agile)

Enhancing the sales experience within HP's internal sales/CRM platforms, I focus on incorporating intelligence to optimize and expedite the pipeline. The goal is to amplify revenue and foster customer loyalty through strategic enhancements.

In addition, I played a key role in refining the marketing-to-sales funnel, ensuring that the sales team receives pertinent and high-quality leads. This effort aims to empower sales representatives with leads that are tailored to their needs, facilitating higher conversion rates.

Marketing Operations Project Manager

Regional digital/email campaign operations consultant for consumer and commercial marketing needs - focusing on process, strategies and platform management.

Focus on Installed Base marketing strategies using EDM and Social capabilities - engaging customers through broadbased and trigger-based campaigns. Relying mainly on customer profiles acquired through product registration and lead generation.

Digital Marketing Strategist/EDM Project Manager

Consumer Campaign Operations/Consultant - focusing on Digital and Email marketing strategies,processes and solutions in order to enable regional and country marketing teams to reach out to the install base.

CRM Operations Manager (Email Marketing)

Oversaw a team of IT developers, project managers, and data architects responsible for managing HP's consumer CRM systems.

Conducted regular check-ins, performed year-end performance reviews, and fulfilled other specific managerial duties as required by HP.

IT Manager

Over the course of 7 years, I served in different roles as Project Manager, Business Analyst, and Solutions Architect, working on HP's consumer CRM systems.
Had to gather business requirements, design solutions, work with internal developers for testing and deployment. As a PM, I would also have handled Management of Change and version control/release co-ordination.

IT Business Consultant

Commerce Exchange

Was in charge of an online B2B e-commerce site where companies could sell their products to partners at wholesale rates.

I worked with the IT development team to ensure the site was functioning well, bug were rectified and new features were documented, developed and deployed.

IT Project Manager

Audioload.com

Audioload.com, a music distribution startup based in Singapore, strived to cultivate an online community of musicians and music enthusiasts. Its primary focus was promoting and streaming music, selling tracks, and organizing music-related events. It was funded by China.com and some other angel investors.

As the Technology Lead, my responsibilities encompassed determining the necessary hardware and software to maintain the platform's functionality. I played a significant role in the construction of the website, backend components, and a comprehensive content management system. This system was designed to facilitate ease of use for our content team and musicians, allowing them to independently manage their online profiles and music albums.

We established a partnership with Microsoft, leveraging their Digital Rights Management (DRM) platform. This collaboration aimed to guarantee the secure sale of music, ensuring that artists' work was protected without any compromise.

Chief Information Technology Officer

Pandora Interactive

During the 1990s, Pandora, a pioneering creative design agency based in Singapore, focused on helping early adopters across various industries establish an innovative online presence. With their award-winning and eye-catching web designs, they played a significant role in enabling these pioneers to make their initial strides into the digital world.

As a part-time IT Specialist, my responsibilities encompassed setting up and maintaining the company's hosting servers, email infrastructure, and all related Internet connectivity. In addition to these tasks,

I participated in pre-sales meetings when necessary, proposing and discussing IT solutions that could be beneficial to potential clients. Moreover, I provided assistance to the development team on larger projects, reinforcing their capabilities and ensuring project success.

IT Specialist

With experience spanning from IT to operations, I have worn multiple hats within various organisations. My technological background, coupled with my commitment to human-centric processes, positions me uniquely at the crossroads between business and IT. This confluence empowers me to foster seamless integrations, enhance operational efficiency, and drive transformative solutions.

I am well-versed in sales and marketing operations, including lead funnel management, complemented by skills in copy editing, content creation, and a strong understanding of CRM systems. I also excel in communication and people engagement. Approaching tasks with an energetic vigour, I always contribute proactively to any project to the best of my abilities.

I am a dynamic thinker, adept at blending critical and creative approaches to problem-solving. Passionate about inspiring and informing others, I utilise words to evoke emotion, drive action, and shape perspectives. I believe in the transformative power of language to influence change.

Objectives (roles I'm interested in)

Project Management | Business Analysis | User Stories | UX | IT Collaboration | Change Management
Digital Marketing | Content Creation | Analytics | SEM/SEO | Email Marketing | Customer Journey
CRM Operations | Data Analysis | Customer Segmentation | Automation | Funnel Management | Training
Stakeholder Management | Engagement | Communication Strategies | Relationship Building | Negotiation

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The Battle

Pete Grett

Leonard Chong

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