I hop out of bed every morning...fired up and excited to get to work.

Why?

God has a plan.  I finally realized I'm along for the ride, but I need to be an active participant.

His plan put me in situations where I succeeded, failed, and learn some tough lessons.
Likely true for most of us.

After selling my startup I "fell" into the world of executive search.  And I loved it.  Still do (strange to say).

Then it happened.

God sent me down a path I didn't see coming.  An opportunity to join a startup as employee #4...at at time where I had found comfort running a small consultancy - and success.  

I didn't think I could learn, grow and frankly, find ways to be better at this point in my career.
Instrumentum is a special place, with an amazing team.  We are reinventing the surgical landscape.

Change is hard.  We are a dedicated bunch, committed to seeing this through.

As Chairman and Founder of Cruxible Partners, I get to watch an amazing group of talented "talent finders" grow that business as well.

Unfortunately, that's not how many people feel about their job, or their state in life.
Doesn't need to be that way.

Trust God, but don't be a passive participant in the journey.

Try a hobby.
Start a side hustle.
Meet new people (on LinkedIn, I've met some wonderful people who inspire and teach here).

If I can be this energized at this stage, so can you...

Pete Durand

MacGyver’d the hotel AC today.  

Taking video calls from the desk, AC blowing 40 degree air on my bald noggin unless I shut it off.  

Then sauna like temps. 

Improvised a little curtain. 

Problem solved.  

#macgyver

President, Instrumentum | Host of the Eating Crow Podcast | Chairman, Cruxible Partners

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Most companies have a plan.  

We do. 

2025 was about laying a foundation after several acquisitions and heavy integration. 

A few lessons, a few scars, and a few wins.  

Looking back it’s about the people who joined the team more than anything.   Amazing people.  

We laid the foundation together. 
We built this plan together. 

2026 is off to a great start - we are firing on all cylinders, well ahead of plan.

It’s rare air.  

Grateful for our team who work tirelessly to care for our customers, travel nonstop and support each other. 

Many of us go through entire work life without experiencing this feeling. 

I freaking love my job and am blessed to know how lucky I am.  Heard the same energy from our team today 💪👍👏

Hope everyone finds an opportunity to be part of a fast growing company who isn’t afraid to dare, think big, stumble now and then, but get back up and go. 

It’s a blast. 

Jeff Eardley Dean E. Darby Hubbell Rachel Meador (Knorr) Austin Wratchford, FACHE Bradley Schoening, CFO, MBA, CPA Ken Maready Jennifer Del Real, MSHRM Candy Schlicklin

SPD is not a sexy investment conversation.

Until you see the numbers.

I'm presenting at LSI USA '26 next week in Dana Point, CA — and I'll be making the case that the most overlooked bottleneck in surgical growth isn't clinical. It's operational.

Health systems are adding ORs. Recruiting surgeons. Forecasting case volume.

And then hitting a wall they didn't see coming.

Tray capacity. Sterilization throughput. SPD.

Instrumentum removes that ceiling. Variable costs tied to volume. No massive capital outlay. No construction timeline.

The ASC market grew 33% year over year. That growth goes somewhere.

Make sure it's going to you.

See you in Dana Point.

"I'm so sorry, how can I help?" 

This response seems natural, but ACTUALLY helping tends to put us in a place of discomfort, and so we say it, but don't really mean it.

This hit me during my morning meditation.  The topic:  The Corporal Works of Mercy (Matthew 25:35-46): 

Feed the hungry
Give drink to the thirsty
Clothe the naked
Shelter the homeless
Visit the sick
Visit the imprisoned
Bury the dead

If I'm being honest, my batting average is low here.

Jesus wasn't pulling any punches.  How will we be judged by these works?

Time to reassess my priorities, which typically focus on "things of this world" and prayer, when action should the call of the day.

Visit the imprisoned?  

Pick any of the above; probably not at the top of most of our to-do lists.

Perhaps they should be?

Admitting there is a better way is difficult.




Southwest's new "That Was Wild" ad campaign does this with humor, humility and tremendous creativity.

At Instrumentum, we are constantly trying to find a better way.  The industry needs it, the old ways don't work.

And yes, it's wild 🙃

Cennox

National Executive - Tier 1 Financials

Powerhouse

As a trusted advisor to enterprise financial institutions and coast-to-coast retailers I provide integrated solutions that optimize all channels of commerce to elevate brand awareness which naturally deepens customer relationships and loyalty.  @ Security Vault Works we deliver Customer Centricity, Professional Stewardship & Programmatic Solutions.

~ Multi Site Enhancement Services (refresh/remodel/rollouts)

~ Exterior Services - Snow, Landscaping, Hurricane / Natural Disaster, Parking Lots

~ Everything ATM & EV Charging: Site Readiness, Traffic Studies, Civil Due Diligence, ELP, Low/High Volt, Installation, ADA Compliance

~ Facilities Maintenance: Supporting 18+ commercial trades; reactive, preventative and programmatic solutions 


www.svwinc.com www.powerhousenow.com

Vice President Of Business Development

Fiserv

Retail Strategy & Digital Retail Channels
Client Management, Sales & Service Delivery
Fiserv | Bank Solutions

I reduce friction for Regional Banks with consultative thought leadership and collaboration with clients or prospects to improve operational efficiency, deepen customer relationships via enhanced in-branch retail experiences.  We live in REAL-TIME, Clients & Prospects live in REAL-TIME and mobile users are demanding a REAL-TIME, on-the-go digital environment.   At Fiserv, we work in-conjunction with our banking clients to grow their digital landscape across all channels to accommodate their customer’s @TheSpeedofLife.

Senior Client Solutions Consultant

Today's Financial Institutions aren't always in the position to recognize new opportunities to drive efficiency or increase revenue. Financial institutions are often kept busy with audits, keeping up with compliance, and going about their everyday tasks. 

Are you one of the Financial Institutions that are looking for new ways to drive new revenue and become more streamlined? 

"The only thing moving faster than technology are consumer expectations."

Senior Sales Executive - FRMS: Financial Crime, Payments, Financial Control & Accounting Solutions

Retail Data Systems

Successfully managed an assigned geographic territory by understanding an organizations business needs; moreover, working in conjunction with prospective clients as partners to mutually reach a solution(s) that meets the needs of their business and LRP-strategic initiatives.   Tactics Include: social networking, referrals, cold calling, traveling to client & prospective sites to facilitate discovery conversations, demonstrations and strategic whiteboard collaborations. 

~CORE Applications Sales for Inventory Control & POS: Retail, Hospitality & Petroleum 
~PCI Compliant Network Security Configuration & Hardware Sales
~SaaS Deliverable - ancillary modules for real-time loss prevention & fraud interdiction (internal/external), inventory control, vendor management and SLA - NCR technical support.

Senior Business Development Executive | Director, Strategic Accounts

Benchmark Technology Group

Effectively opened and managed over 100 new accounts via cold calling tactics, social networking and referrals and worked daily with Financial Institutions and or Holding Companies ranging in asset size from $150 Million to $31.3 Billion.  Closed the largest first sale in over a decade to a new customer exceeding $190K in revenue.

Senior Account Executive

T-Mobile

Small Business Sales Representative

As a Vice President of National Accounts & Business Development Professional, Hugh excels in forging and nurturing high-value partnerships with premier financial institutions, leading technology firms, and top-tier retailers, effectively managing a portfolio projected to exceed $22 million. He is renowned for his ability to onboard new business and strategically cross-sell within existing accounts, driving both significant revenue growth and enhanced client satisfaction.

Hugh is a recognized expert in traditional banking equipment and cash handling automation, with a deep and nuanced understanding of these critical areas. He leverages this expertise to deliver cutting-edge solutions that enhance operational efficiency and security for clients. This specialized knowledge, combined with a thorough grasp of payments and interchange processes, allows him to provide comprehensive solutions that address both current needs and future challenges.

In addition to his expertise in traditional banking equipment and automation, Hugh has extensive experience in Retail Banking, Digital Retail Banking, Financial Crime prevention, and Financial Accounting and Control solutions, adeptly navigating both SaaS and on-premise environments to deliver tailored solutions.  

Hugh is also highly skilled in ADA compliance and has a comprehensive background in corporate facilities management, including oversight of construction projects and exterior services. Known for his strategic foresight and problem-solving capabilities, he combines a keen attention to detail with a proactive approach, making him an invaluable leader in driving business development, optimizing account management, and fostering long-term client relationships.

In addition to his technical and managerial expertise, Hugh is a strong advocate for innovation and continuous improvement, consistently seeking new ways to enhance service delivery and operational efficiency. His commitment to excellence and dedication to client success are central to his role, positioning him as a driving force in the company’s growth and success.

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