Career Matters, created by Erica Sosna

helping organisations retain and reinvigorate their talent by having the right #CareerConversations at the right time.

Head of Delivery

Penelope Layzell

Our careers are important to us, the give us focus and direction. Yet when they aren’t working cause so much pain and suffering through anxiety, stress, fear the list goes on. We could be an employee working in an environment that’s not right or a business owner struggling with a business that isn’t growing the way you wanted. This is signs of energy misalignment, get energy right and we work in flow. 

Yet it’s isn’t easy to just flick the switch and put things right we have to work out what is wrong, clear ineffective energy and replace with the right energy. This is where I come in, helping to find the block, generate the right energy so your business or career flows once again

Energy needs to flow a blockage can stop it and just like electricity things needs to be connected

The Career Whisperer

HeartMath UK+IRL

Certified HeartMath Coach

Aroma Freedom International

Aroma Freedom Practitioner

Raise Recruitment Ltd

Supporting companies to meet todays recruitment challenges head on by seamlessly blending consulting and staff resilience into traditional methods to ensure faster and targeted hiring with less stress, staff attrition to keep productivity strong

Director of Recruiting

Hamilton Cross

Took the opportunity to launch another branch for Hamilton Cross one of the UK’s leading Healthcare Staffing Companies, placing Nurses, Healthcare Assistants, and Support Workers into various Healthcare settings.  

Awarded Fastest Growth award

Implementing processes and KPIs for my branch. Ensuring compliance and recruitment processes in place, recruitment of a branch team. 

Building up a strong client base as well as recruiting a team of qualified carers and nurses to meet the need of the services we support.

Engaging with key stakeholders at all levels

Hamilton Cross has built an exceptional reputation for supplying exceptional healthcare professionals whilst providing an unrivalled service, becoming the first choice supplier to the majority of our customers

Regional Business Manager

Layzell Maintenance

Helped establish my husbands business, helping to establish marketing and generating leads.

Manager

Newcross Healthcare Solutions

In 2016 I successfully launched the Lincoln branch of Newcross,  becoming launch branch of the year within my first year. 

Business Development to establish a strong client base for a team of care staff throughout Lincolnshire  within a range of settings including Residential Homes, Nursing Homes and supported living

HR functions including interviews, disciplinary and monitoring performance of all staff

Specialties 
Healthcare, Nursing, Complex Care, Care, Nurses, Healthcare Assistants, Care at Home, Home Care, Community Nursing, Domiciliary Care, Support Work, Learning Disabilities, Mental Health

Business Centre Manager

Osiris Educational

Coming into a new role within the company, had to establish the operational aspects of the post. Implementing new procedures across the company to ensure and maintain exceptional overall customer relationships.  Delivering reliable support and customer relations 
•	Maintaining a strong working knowledge of products with the company
•	Resolving customers’ queries within agreed authority
•	Contributing to the development of new products and services, based on trainer feedback
•	Excellent interpersonal skills, able to communicate with a wide range of people
•	Strong negotiation skills for fee setting 
•	Strong decision making skills and the ability to take the lead
•	Developing, monitoring KPIs and Successfully working to targets

Client Relationship Manager

Staffline Recruitment Limited

I successfully launched and managed an onsite office ensure the smooth and efficient provision of temporary staff to a food industry client.
Full understanding of Swedish Derogation Contractors well versed on disciplinary hearings and managing permanent contractors
Recruitment planning and ensuring peak periods are filled smoothly so as not to cause disruption to client
Full understanding of client  requirements is essential.
Management of team to ensure service of client is maximised
Monitoring KPI and budgets
Essential compliance of paperwork, through regular auditing
Performance Management of both agency and direct team
Full understanding of agency worker regulations
Adherring to SLA agreements 
Outstanding Customer Service
250 temps on site at peak times to rosta and recruit 
Key stakeholder management

Contract Manager

Award Winning Growth Consultant | Helping create thriving work cultures through streamlining & systemising processes, & career conversations which reduces high turnover, builds engagement, supports Gen Z & career growth

Hi, I'm Penelope Layzell, with over 20 years of experience in senior management and recruitment. 

Certified HeartMath Coach, 
Sound & Energy Healer,  
Aroma Freeman Practitioner
Author  
Resident Expert for a leading magazine,

You can heal the negative impact of job hunting the traditional way, or being in toxic work cultures through meditation and coaching so you can create an abundant, purposeful career full of joy.

As Head of Delivery at Career Matters the unique and simple Career Equation makes it easy for firms to keep and grow their best people.

The Сareer Equation model is quick to learn and easy to apply. This IP has helped Thales, Puig, Savills, Amazon, Capital One, Mastercard, Nomura, AXA and ComplyAdvantage to mobilise and retain key talent. 

Provide expert digital learning, virtual masterclasses and in-person group career coaching to help your people own and design their ideal career trajectory in your firm. 

WHAT YOU CAN ACHIEVE:

-Retain your hard-to-hire employees at all levels and all stages of the employment cycle
-Equip internal coaches, managers, and mentors to have the right conversation in a consistent and skilful way
-Co-design a high-performing hybrid environment that your people thrive in 
-Increased productivity and internal mobility
-Provide a personalised career development track that makes your people un-poachable! 

Career conversations are a critical business lever in the 21st century. If you aren’t talking to your people about their careers, they’ll leave for somewhere that is. 

"Career Matters worked with MSD to design and deliver a Career Coaching and Engagement one-day event for 150 People Managers. The career method was just what we needed and they immediately built rapport and impact with a large audience. The feedback from the attendees was extremely positive and I have no doubt that results will follow."
JULIE ARNELL, ASSOCIATE DIRECTOR OF HUMAN RESOURCES AT MSD

"Erica and her team are extremely professional and innovative, Erica delivered a day of fun and thought-provoking Careers Matters material to 15 of our wonderful grads from the EuroNorth Graduate Program. The grads came away buzzing and full of ideas for the future. The day was a great success and I would be very happy to recommend Erica and will definitely be reaching out to her again to arrange other training events."
SHIRLENE GRIFFITHS, HR POP – UK AT DASSAULT SYSTÈMES

Or check out our free career conversations training for managers here.
https://www.careermatters.today/confident-career-conversations-course-for-managers-access

Elegant Infusions

I am the owner of Elegant Infusions an award winning business. I am responsible for the daily running of the company, that includes, purchasing, sourcing products, packaging, delivery companies, basic bookkeeping,

Director

Federation of Small Businesses (FSB)

The reason I joined the FSB was the support they have in places with insurances and legal policies, but also the training courses they provide for a small extra fee. The also run lots of network meeting virtually and in-person.

FSB Member

Network Marketing Industries

Spent a short period of  time selling Organo Hot drinks via a network.

Network Marketing Specialist

The Naval Stores Ltd

I was working as part of a  team to set up a new company, selling Naval memorabilia, It was my responsibility to source new products and follow them through to production, I have been responsibly to obtain a MOD license, also to get trade marks for items. I attend armed forces events throughout the country selling the products, I also have to keep up to date stock sheets and I am responsible to ensure that the stock levels are maintained for each event. I also have to ensure the paperwork is completed to the requirements of the event organiser

Type 21 club

I dealt with public relations for the association via social media also with TV and radio interviews. I worked with event organisers, to gain awareness of the association at public and military events especially Armed forces day events. I was also part of the committee that organised the annual Type 21 reunion in Plymouth every year which was the home base for the Ships.

Public Relations Coordinator

CAFÉLAVISTA

Calling on Barbers and retail outlets to sell coffee vending machines.

Sales Associate

SNOWY CONES LIMITED

Franchise Owner

Solv-x

Selling every day essential items that included Health and beauty, Kitchen utensils, stationary, to local independent convenience stores, hospitals and caravan parks.

Area Manager

McCurrach

Territory Manager
Working as part of a team on a Walkers crisp contract, calling on customers as per my call file, explaining the current monthly promotions, advising the retailer of the correct range to stock to maximise profit. Signing the retailer up to the Walkers bonus website.
Standing in for the manager when he is absent or on holiday, collating figures from the team and sending them off to the required managers, assisting the team with and issues they might have during the day, training new team members as required by the manager and keeping in contact with them during a period of time. Also attending trade shows with various wholesalers promoting Walkers and informing customers of local offers for the day.

Territory Manager

Royal Naval Association (Rhondda) Branch

I was a founder member of the branch, in that time I was the branch chairman working closley with branch members and affiliated association and government bodies. , it was my responsibility to head up the branch and to work with the committee and branch members also members of the community, by attending events throughout the county.

Chairman

Elegant infusions is an holistic and giftware business which has three pillars to the business, our first pillar is we work with any corporate business  and events organisers to supply, candles, flower diffusers, soaps for the bathrooms. This help add great ambiance to any venue or place of work, The flower diffusers are a great centrpiece on any table especially at awards nights.  It can also be a good starter to any conversation

The second pillar of the business is to supply bride and groom with a great products for the happy day, we start with a a wedding eve pamper package for the bridal party, this consists of a natural powder facemask, natural deodorant which does not stain an dress as its a cream. Both the natural moisturiser and foot cream are also great for the pamper time together, but to top that evening off we supply a selection of tinned pre mixed cocktails. For the wedding day we can offer natural coconut wax melts, and various tinned candles for the wedding party. Then for the evening we supply you with a towel and bath robes with your names on them a single red rose bath soap and some nice soaps and gels.

The Third and final pillar is that of an online retailer selling to the general public. we are also a #sbswinner

taplio

The Battle

Penelope Layzell

Paul Gower

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