Authsignal - Consumer Identity and Authentication. Powering the world's lead consumer authentication experiences.

I specialize in growing technology businesses from the ground up, scaling them from early-stage ventures to established revenue positive businesses. With over 18 years of experience in the venture and technology space, I have built and led high-performing sales teams, developed strategic partnerships, and driven expansion into new markets.

Throughout my career, I have worked with startups at pivotal moments—whether launching new products, refining go-to-market strategies, or expanding operations internationally. I have successfully opened offices and established market presence for high-growth companies across North America and APAC, navigating the complexities of new regions while building strong teams and customer relationships.

I thrive in fast-moving environments, helping companies break through growth challenges and accelerate success. If you're looking for insight on scaling sales, entering new markets, or strengthening partnerships, feel free to connect.

Paul B.

Guardian Life

•	Directing Identity and Access Management (IAM) Projects, including those involving Identity Management, Provisioning, Authentication, Authorization, Certifications, Auditing, Reporting, and IS standards
•	Lead, Coach, and Manage a team of 20 spanning across Integration Engineering Leads, Offshore Sailpoint Developers, Business Analysts, Operation Analysts, and Production Support team members to support Global Enterprise internal user population
•	Developing and creating latest IAM Enterprise Policies and Procedures as Program Key Control Owner to meet Model Audit Rule, SOC1, & SOC2, and Internal/External Audit requirements
•	Developed KPI reports to track team ticket completion and SLA deliverables
•	Direct implementation of Role Based Access Controls (RBAC) into SailPoint IIQ via SAFe Agile framework, including analytical role mining and entitlement analysis, and reducing Risk by stream-lining Guardian entitlement review process
•	Develop strategy in order to continue to automate and mature Enterprise IAM Program
•	Automated Identity Life-Cycle  for Guardian Employees, Consultants, and Agency Users reducing risk by 20% and increasing Business end users day 1 productivity 
•	Ranked highest in delivering on key CISO/Enterprise Projects within budget guidelines, and reduced company risk by 10%. Automated manual SOX Controls processes saving over 3000 manual hours
•	Standardized Application Onboarding to reduce time to onboard application by 20%
•	Performed several successful vendor RFPs to increase Business efficiency and Enterprise IAM maturity 
•	Successfully outsourced, and implemented offshore model to increase efficiency to save 20% of total year to year budget

Head of Identity & Access Management Process Managements

•	Designed, Implemented, Enhanced over 400 automated/semi-automated Sailpoint onboarded applications with over 10,000 IT Roles and over Million Privileged Entitlements. Integrated over 500 Enterprise Roles to enhance controls and processes for access management
•	Gather IAM Business requirements for new applications to be integrated into Sailpoint IIQ by driving standardization, automation via SDLC process
•	Lead HRIS Workday/Sec Admin implementation to automate joiner/leaver/transfer/rehire process using Sailpoint IIQ solution resulting in improved provisioning cycle time for new hires from 15 business days which provided 93% cycle time reduction
•	Develop, maintain, and analyze key Risk/Controls using Sailpoint/StealthAudit reports for Internal Audit/PWC/CISO
•	Successfully Lead SailPoint Data-center move, with minimal impact to the day-to-day Business activities
•	Worked on Unstructured Sensitive Data project to reduce the amount of sensitive data (PFI, PII, PHI) on File Shares by implementing role-based access in Sailpoint IIQ
•	Lead Sailpoint IIQ Upgrade Project from 6.3 to 7.2 and AWS Migration in order to increase performance and user experience under budget and on-time deliverable
•	Update and maintained Sharepoint with latest IAM/AAM Policies and Procedures
•	Assist with IAM Operations with Uncorrelated Accounts, Native Changes, and SOD Policy Violations for audit/control/risk analysis
•	Strong knowledge of Unix/Linux/Windows/Database/Custom Connectors/Web Services/LDAP/AD SailPoint IIQ implementation
•	Check in and check out new code via Serena Dimensions source control. Develop and Test new application enhancements.  Import new Sailpoint enhancements/builds into Sailpoint IIQ UAT/Production. Project tracking via JIRA. Maintain FTP server for application feeds. Create a Batch to analyze application error logs
•	Weekly stand-up meetings with offshore developers to ensure application deliverable's are met

Senior Security IAM Lead, Identity & Access Management

•	As a champion of Identity and Access Management (IAM) and IT Security team provide technical direction, identification, and resolution of key information risks areas of concern which are associated with new application role outs
•	Analyzed Daily Sailpoint access requests in order to ensure proper provisioning has been completed
•	Analyzed and verified onboarding/offboarding report and directly work with HR/Workday team to ensure onboarding, offboarding, rehires, transfers are processed within established MAR SLA
•	Created KPI Reports to track team ticket completion and SLA deliverables
•	Stage yearly Certifications in Sailpoint to meet regulatory audit controls. Provide yearly Company training for Business/Privileged Certifications in Sailpoint IIQ
•	Lead QA process for Business/Privileged Certifications to ensure full completion of remediation items. Identify control gaps and perform yearly application reconciliation review. Develop and implement process for non Sailpoint Key Financial Systems(KFS) attestation 
•	Have daily, weekly meetings with Business, Developers, and Vendors in order to drive the implementation of security best practices and standards
•	Enforce, monitor, and resolve weekly SOD Policy Violations by working with key Business Stakeholders
•	Implemented StealthAudit tool to better identify key risk controls

IT Business Analyst, Identity & Access Management

BNP Paribas

•	Provide Level 2 Support for 2000 plus user’s including C level executives and traders
•	Experience in providing trade floor support in a high pressure demanding environment 
•	Support, maintain and troubleshoot Windows/Image Desktop Environment. Tools included Remote Desktop Connection Systems Management Server (SMS), Software Deployment Group (SDG), Active Directory, Computer Management System, and Goverlan
•	Create tickets via ITSM Service Now Eureka. Ranked highest on the tickets resolved on a monthly basis. Track monthly KPI’s
•	SAML SSO knowledge. Setting up user’s smartcards via Opentrust
•	Troubleshoot and resolve core package problems i.e. MS Office Products, Lotus Notes, Outlook
•	Utilized Active Directory, Network/Server/Web-based resources to perform everyday tasks
•	Provide support for corporate iPhones and Blackberry’s
•	Support for Bloomberg Terminal, Thomson Reuters, and other banking software
•	Configure RSA tokens for Good Access
•	Follow Compliance work-flow via Sailpoint
•	Successfully complete onboarding and transfers for user’s
•	Printing troubleshooting and configuring cloud server
•	PC imaging and deployment
•	Work with ITIL complaint service request management system
•	VMware virtual desktops configuration and troubleshooting. Citrix Applications troubleshooting
•	Knowledge of LAN/WAN, TCP/IP, DNS management
•	UAT before packages are deployed into production environment 
•	Perform AM and PM checkouts as per documented procedures and distribution of status reports

Desktop Support Analyst

MAXIMUS

The MAXIMUS mission is “Helping Government Serve the People."

•	Process applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, and interpreting of determinations made by the NYHBE 
•	Process enrollments into QHPs, plan changes, and disenrollments and updated Siebel CRM Systems
•	Tracked return to que calls and contributed feedback to the team to stay within contract outlined monthly goals
•	Managed Pipkins time modifications on a daily basis and provided direct support to the supervisor
•	Engaged in a Focus Group with senior corporate management to discuss project goals and ways to implement new ideas to better deliver quality service
•       Provided a voice-over for upcoming corporate training modules 
•       Efficiently handled a high volume of tickets to completion using the JIRA ticket tracking software

Consumer Services Specialist III

LogistiCare

LogistiCare is a national leader in managing transportation, a subsidiary of Providence Service Corporation, a Fortune 500 Company

•Strong understanding of Medicaid non-emergency transportation procedures and adhere to The New York State Department of Health and HIPPA guidelines and policies
•	Accurately input, updated, and verified the data using Microsoft Excel and LogistiCare proprietary software. Effectively communicated with facilities, enrollees, and providers to manage and resolve any inquiries
•	Arranged transportation for Medicaid clients to their non-emergency medical appointments with direct contact with enrollees, local, state medical facilities and assisted the Where’s My Ride Department to reduce the call queue time by 10%
•	Improved throughput by 14% by incorporating new call script techniques to streamline the call handling time, effectively reducing it by 10% over a 5 months period. Coached new employees through the transition training period by providing constructive feedback to improve performance metrics by 12% over a 2 month period
•	Eliminated fraud and abuse on a daily basis by 9%. Fostered collaboration by working jointly with different departments to increase daily productivity by 7%. Enhanced efficiency by 10% with unique integration of data entry techniques
•	Troubleshoot and resolve any inquiries regarding web access. Provided on-site technical support to the main office with any computer related issues

Bilingual Facility Representative

The Office of Joseph Pell Lombardi

•	Negotiated pricing, delivery schedules and contract terms to reduce cost by 7% over 3 month period
•	Supervised a staff of 5 to develop new goals and objectives to increase productivity by 8% 
•	Analyzed the sales record, inventory levels and work done within a day
•	Purchased and managed inventory materials, supplies, equipment, property and services as needed 
•       Planned and scheduled assignments to reduce overlapping work by 5%
• Met strict deadlines to finish the given assignment on hand and followed safety protocol

Procurement Analyst

Head of Identity & Access Management - IGA | Leadership | Team Building | Customer Focused at Guardian Life

Information Security Leader with over 6 years experience in Identity & Access Management (IAM) field with combined 6 years of technical experience in a professional and entrepreneurial environment. Knowledge of existing regulatory and audit requirements such as SOC1/SOC2, SOX, Model Audit Rule (MAR/KFS),  NYDFS, HIPPA, Internal Audit, State/Federal

Technical SailPoint Identity IQ / Identity Now SME specializing in SailPoint implementation, and Business Process SME for IAM/SailPoint Program

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The Battle

Paul B.

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