Co-Founder The Product Cradle| Ex- Product Manager MTN| Product Management, Strategy, Fintech & Marketing|

A Product leader with over 15 years in the industry, I've had the privilege of leading teams to create and launch products that truly solve customer problems while driving business growth. I was a product manager at MTN Nigeria, one of Africa's largest telecom and tech companies. 

I hold a postgraduate diploma in professional marketing from CIM, the world's leading professional marketing body, and I've got multiple certifications in digital marketing tools and services.

As a community builder, I’m passionate about supporting aspiring, transitioning, and experienced product managers in developing their careers and growing within the PM community. 

Through writing challenges, accountability groups, and mentoring sessions, I’ve helped over 100+ product managers develop their skills, showcase their expertise, and reach their goals.

I leverage my expertise in Content, Financial Services and Marketing in offering insights on product strategy, marketing, partnerships, and promotions. 

For enquiries and speaker invitations please email: laraosiyemi@gmail.com

Omolara Osiyemi - CMKtr, ACIM

Lotus Beta Analytics

Senior Sales Account Manager

- Developed and executed strategic sales plans to drive solutions adoption in key accounts, achieving and exceeding sales targets.
- Identified and qualified leads through prospecting, cold calling, networking, and referrals, consistently building a strong sales pipeline.
- Cultivated and managed relationships with key decision-makers and influencers to understand business needs and challenges.
- Analyzed customer environments and competitive landscapes, creating and executing strategic account plans to maximize opportunities.
- Conducted in-depth needs assessments and delivered solution presentations, demonstrating the value of cloud offerings to prospective clients.
- Collaborated with technical teams to design and deliver tailored solutions, meeting specific client requirements.
- Negotiated pricing, terms, and contracts, closing deals that aligned with revenue goals.
- Stayed up-to-date on market trends, competition, and industry best practices to identify and capitalize on growth opportunities.
- Provided accurate sales forecasts and reports to management, tracking performance and pinpointing areas for improvement.
- Mentored and coached junior sales team members, sharing expertise and best practices to foster their growth and success.
- Represented the company at industry events, conferences, and trade shows, promoting cloud solutions and enhancing brand visibility.

Sales Account Manager

Timeless Telecom Ltd

- Spearheaded successful initiatives resulting in a 70% increase in revenue from key accounts within the ICT Telecom sector.
- Demonstrated exceptional client retention, achieving a high customer satisfaction rate of 90% during tenure as an Account Manager.
- Implemented strategic upselling strategies that contributed to a 60% growth in average account value, exceeding set targets.
- Proactively identified and resolved complex client issues, leading to a 30% reduction in service-related escalations and ensuring sustained client trust.
- Collaborated with cross-functional teams to streamline communication processes, resulting in a 50% improvement in service delivery efficiency.
- Played a key role in the successful acquisition of new clients, expanding the company's market share in the ICT Telecom industry.
- Developed and executed targeted account plans, contributing to the achievement of departmental goals and objectives.
- Received recognition for consistently exceeding sales targets and delivering exceptional value to clients in the highly competitive ICT Telecom market.

Sales Account Management

Vesti

*Achieved growth and hit sales targets by successfully managing the sales team
*Designed and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
*Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
*Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
*Presented sales, revenue and expenses reports and realistic forecasts to the management team
*Identified emerging markets and market shifts while being fully aware of new products and competition status

Product Sales Manager

OPay

Maintained a positive, empathetic and professional attitude toward customers at all times.
Responded promptly to customer inquiries.
Communicated with customers through various channels.
Acknowledged and resolved customer complaints.
Knowing our products inside and out so that you can answer questions.
Processed orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicated and coordinated with colleagues as necessary.
Provided feedback on the efficiency of the customer service process.
Managed a team of junior customer service representatives.
Ensured customer satisfaction and provide professional customer support.

Customer Support Lead

Coca-Cola Hellenic Bottling Company

Exceeded monthly sales goals by 10% for six consecutive months, earning Best Sales Associate in 2017

Prepares reports by collecting, analyzing, and summarizing information.

Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.

Sells products by establishing contact and developing relationships with prospects; recommending solutions.

Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

Sales Executive

A highly motivated and adaptable Key Account manager/Sales Account Manager/Product Manager with close to a decade experience in IT/Telecommunication, Fintech, and FMCG industries. Proven project team leader and customer Success manager. Focused on building excellent productive client relationships, working to identify their needs, quickly resolve issues and to assure their business needs are met. Versatile supervisory skills.

taplio

The Battle

Omolara Osiyemi - CMKtr, ACIM

Azeez Akinsola

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?