Olivera Andjelkovic

Executive Coach

Olivera Coaching & Consulting

I can help you with:
🟢  Employee Development Coaching
🟢  Onboarding and Offboarding/Outplacement services - 1:1 coaching for offboarding employees
🟢  HR advisory services - Employee Training and Development, Talent Strategy, Recruitment, HR Initiatives

HR and Talent Development Consultant 

🎯 I can help you with:

✅ Resume/CV review, writing and design (cover letter, professional bio, and other career materials)
✅ LinkedIn profile writing and optimisation (content + design of all visuals)
✅ Job search coaching: from entry-level professionals to executives
✅ Job interview coaching: mock interviews and guidance
✅ Leadership development coaching (skills)
✅ Team coaching
✅ Building a strong online presence, reputation, and personal brand

Book the service you need on my website (link below my profile photo), or message me. 

Looking forward to working with you! 🙂

MARLEQ

📌 Best Performing Marleq Coach in 2020 with 48 satisfied Marleq clients

I partnered with Marleq to help executives and professionals in their job search and career development.

Hotzone Solutions Group

Human Resources Management Consultant

CEVES (Center for advanced economic studies)

Business Manager

Foundation for the Advancement of Economics (FREN)

Executive Editor of the magazine "Quarterly Monitor of Economic Trends and Policies in Serbia (QM)",  both Serbian and English editions, created and published 16 issues - print and digital

Executive Editor

PRODIREKT

Human Resources Adminstration Manager

Sunshine Holiday Group - Sunline Serbia

Sales Marketing Operations Manager

Thank you for visiting my profile. I am an HR professional and executive coach with many years of experience in talent development and hundreds of clients worldwide. Here is how I can help you:

🟢  If you are a job seeker:

✔️  One-on-one career and job search coaching tailored to your professional level, giving you all the tools and advice (resume, cover letter, LinkedIn profile, interview coaching, job search strategy) to ensure you succeed in your job search faster.

✔️  Executive coaching for the leadership role you want - an efficient executive resume, executive bio, personalised job search guidance (interviews, offer negotiation), and personal branding (LinkedIn profile, online presence, personal website design, networking and social media guidance).


🟢 If you are an employer, I can help you with:

✔️ Employee training and development
✔️ General HR advisory services
✔️ Outplacement services for your  tenured or laid-off employees
✔️ Leadership and Team coaching

Check out my Recommendations section to see what my clients say about their experience with me. 🙂 

Contact me, and let's work together to achieve your career or organisational goals! 📩 🍀

🎯 I've coached more than 500 international clients from all continents. Let's help you land a new job faster, too! I can help you with the following:

✅ Writing, editing, and designing your resume, cover letter, professional bio, and other career materials 
✅ Writing, editing, and optimizing your LinkedIn profile content and designing all visuals
✅ Job search coaching: from entry-level professionals to executives
✅ Career development coaching:  from entry-level professionals to executives
✅ Job interview coaching: mock interviews
✅ Leadership development coaching
✅ Building a strong online presence, reputation, and personal brand: personal website design and social media presence

Book the service you need on my website (link below my profile photo), or message me. Looking forward to working with you! 🙂

Belron® 

Accountable for change management, business readiness & adoption across the Technology & Transformation (T&T) portfolio. Member of T&T Senior Leadership Team.

Head of Global Change & Readiness

Emerge Management Consulting

Delivering real business results using a human-centered approach. Current projects include:
• Global Change Lead across multiple transformation programmes for an international vehicle glass replacement & repair organisation
• Transformation Lead for a large public sector department. Using a data-driven approach to define the change strategy, service model and channel shift approach
• Defining the growth & marketing strategy for multiple SMEs to enhance their brand and generate additional revenue

Director

Accenture

My focus was on major customer experience and business transformation programmes with core roles including:

• Customer Experience Transformation & Cost Reduction Programme - Mobilised a data-driven operational desk function using predictive analytics and machine learning to proactively resolve customer issues and identify £Xm efficiency savings. Established the PMO function, delivering agile governance and commercial management across 120+ resources
• Customer Service Strategy – led the assessment of a global £Xbn contact centre contract, covering multiple customer channels, segments and countries
• GDPR Business Readiness & Change - led all business critical change and readiness activities to drive data compliant behaviour ahead of the imminent EU GDPR deadline

Strategy & Consulting Manager (Comms & Media)

My focus was on major B2B transformation programmes and core roles included:

• B2B Digital Agile Transformation - managed the customer experience team in a digital transformation programme, defining the overall customer experience framework and strategy 
• B2B Sales Transformation (Pegasystems) - led the agile delivery and global rollout of Pegasystems platform across 1000 users. Responsible for managing a team of 30+ resources to deliver all onboarding, support, training and comms. 
• Digital Strategy Design (B2B) - designed the overall customer experience and capability roadmap
• eCommerce International Deployment - led all European market onboarding, readiness and engagement for an eCommerce deployment
• B2B Sales Transformation (Salesforce.com) - designed the overall sales and governance requirements for a global Salesforce.com deployment

Management Consultant (Comms, Media & Technology)

My focus was on a B2B Global Sales Transformation programme (award winning international Salesforce.com deployment) and my core responsibilities spanned the end-to-end delivery lifecycle.

I managed end user training, change, comms and operational readiness activities across multiple releases, ~24 markets and ~20,000 users. I developed a multi-tiered global support model and ticketing tool spanning ~60 agents & led deployment go live activities.

Consulting Analyst (Comms, Media & Technology)

Accepted within a cohort of ~20 interns, my core responsibilities included: market analysis, global pipeline support, process definition and programme risk management

Internship

I Help Transform Businesses with Real Consulting

I spent my entire career as a Management Consultant at a leading global consulting firm. During this time, I helped to successfully transform some of the world's best companies. I led award winning transformations & delivered multi-million pound savings for global leaders including Vodafone, Telefonica, Openreach, BT and Canon.

During 2020 when COVID struck, I decided to take a leap of faith in myself and become an independent consultant. I haven't looked back since.

I now help to transform small, medium and large businesses using my breadth of cross industry expertise alongside my human & wellbeing centred approach.

For large businesses, I deliver the following:
• Business, Digital and Agile Transformation
• Business Change Management & Readiness 
• Programme and Project Management
• Customer Experience and Capability Design
• Data Driven Consulting, Analytics & Insights

For small & medium businesses, I deliver the following:
• Defining a winning business strategy
• Growing sales, marketing & engagement
• Enhancing brand and social media presence
• Improving operational processes & identifying cost reduction opportunities
• Business coaching & mentorship

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Some feedback extracts I received during my career - from client, managers & team members

"Shiv’s an excellent person to work with, a hard worker who is able to switch from task to task seamlessly. He is personable and data focussed and has that rare skillset of knowing the detail yet being a truly innovative and strategic thinker"

"Shiv is an absolutely joy to work with. He has the rare ability of being able to drive tangible client results in a truly human way - an example we should all strive to follow"

"Shiv is calm under pressure which is key in managing teams especially when work needs to be produced under tight deadlines and when there are problems that need to be quickly escalated and solved"

"Shiv has been an exemplary leader and coach - he has had a major contribution to my learning, growth and success. He always has been and continues to be a very forward thinking and innovative leader"

"It’s rare to come across talent like Shiv. I was particularly impressed by Shiv’s ability to handle even the toughest of projects effortlessly and deliver high quality results every time"

"Shiv has such a strong reputation for making a positive impact for his clients and for our business. He's is always a safe and trusted pair of hands, and can always work to help solve some of our client's most challenging endeavours"

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Olivera Andjelkovic

Shiv Singh

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