Boardy

Connector

Ohad Michaeli Consulting

Founder

LimeSpot

Strategic Advisor

Depict

Blyp

Special consultant for product market fit and growth strategy.

Head of Partnerships & Sales

ReConvert

Marteam

Deputy project manager & environmental scientist for Hamifratz port in Haifa, Israel.
In charge of multiparameter monitoring, Production of executive & scientific reports for the regulator and day to day operations.

Project Manager

Ministry of Environmental Protection

Regional Project Manager

Reshet Yeruka NGO

Project manager & instructor

Straight-up strategies to boost your business's bottom line. No jargon, just results.

I help Shopify apps in the age of AI — 

Nail your positioning so users don't scroll past your app. 

Land more clients, find product-market fit, optimize you onboarding and UX funnels, optimize your app store listing to attract and convert more paying clients and create revenue generating pipelines to grow ARR.

Get a free audit for your app here: https://audit.ohadmichaeli.com

Grab my FREE IMPACT Strategy Framework Email course: https://impact.ohadmichaeli.com

Ohad Michaeli

Your App Store listing drives 90% of your installs.

But when was the last time you actually reviewed it?

If the answer is "a while ago," you are likely part of the 99% of listings leaving money on the table.

In my years of analyzing the marketplace, I see the same patterns killing conversion rates:

• Buried Value: The "why" is hidden in paragraph 4.
• Confusing Visuals: Screenshots that don't clearly explain the app.
• Missed SEO: Keywords missing from crucial spots.

**I'll audit your Shopify app listing for free (usually $250).**

Why free? Because I love helping fellow app founders and I want to see our ecosystem grow stronger.

Comment "Audit" below to claim one. 👇
(make sure we're connected)

Ohad Michaeli 🫧

Helping Shopify apps get more clients with the power of AI

No alternative text description for this image

I've audited 50+ Shopify app onboardings over the past 6 years.

The ones with 80%+ activation rates do something different in the first 60 seconds.

Users install while they're hot.

Intent decays fast. Every extra step is friction.

And every screen that isn't a win is wasted.

Here's what I see when I audit Shopify app onboarding:

• Feature tours that take 5 minutes
• Customization screens that ask 12 questions
• Settings menus before the user has seen ANY value

The user came in with a problem. You're giving them homework.

One-click activation beats feature tours every time.

Find your single highest-converting feature. The one thing that makes users go "oh, this actually works."

Make it activate in one click.

Hide everything else until that's done.

I know what you're thinking. "But what if they need to customize it first?"

They don't.

Cookie cutter defaults that work for 90% of users beat customization that confuses 100% of them.

Let them press the button. Clicking "Enable" feels empowering. Auto-activation doesn't. (Though honestly? Make the decision FOR them about what gets enabled.)

Focus beats options.

Your onboarding isn't a product tour. It's a countdown to the first win.

What's the ONE thing your app does that makes users stick around?

Is Shopify Sidekick going to make 90% of the App Store obsolete?

Shopify just rolled out 200 updates in their Renaissance Edition.

One feature has app founders asking me the same question.

AppGen lets merchants generate custom Shopify apps automatically. With text prompts. No coding.

The panic I'm seeing: "Is the App Store dead?"

Wrong question.

Where does value live now?

Think about what AppGen actually does.

It handles simple, one-off customizations. The stuff merchants used to hire developers for or search the App Store hoping to find.

That was never the valuable part of building a Shopify app anyway.

The valuable part is solving problems merchants don't know how to articulate. Building solutions they can't imagine. Creating workflows that require understanding their business better than they do.

AppGen can't do that.

Neither can Sidekick Pulse, even with its proactive scanning and campaign suggestions.

These tools make it easier for merchants to solve known problems. They democratize basic functionality.

But if your app's value prop is basic functionality, you've already lost.

The apps that will thrive are the ones solving problems merchants can't describe in a text prompt. The ones that required deep merchant interviews and workflow analysis.

(and yeah, understanding pain points that don't have obvious names yet)

Shopify is getting better at handling the simple stuff. Flow automations built with text prompts. Theme editing through conversation. Skills that let merchants share reusable workflows.

All of this pushes app developers upstream.

Away from "here's a feature you needed" and toward solving problems merchants don't even know they have yet.

AI didn't kill your positioning. 

You never had positioning. 

You had a feature pretending to be a business.

---

What's the first thought you had when you saw AppGen announced?

Two robed figures in midair reach toward each other amid clouds; one holds a pink coffee cup, a pink skateboard floats below. This is the cover of Shopify Editions 2026.

When's the last time you looked at your Shopify ads?

Not just logged in and checked spend. Actually looked at what's working and what's burning money.

If it's been more than 4-6 weeks, you're probably wasting cash right now.

I see this pattern all the time.

Founders set up a campaign. 
Get decent results early. 
Then forget about it.

Three months later they're confused why CAC jumped and conversions dropped.

Here's what's happening:
Shopify's algo doesn't care what worked last month. It recalculates constantly.

Your low performers are still eating budget. 
Your high performers could scale harder if you doubled down.
But nobody's looking.

The fix is simple.

Review every 2-4 weeks. 
Kill the dead weight. 
Double down on what converts.

Problem is, it's boring work.
Pulling reports. Comparing numbers. Making decisions. Implementing changes. Takes hours.

Most founders would rather do it manually than pay an agency $5K a month to send them homework.

I don't blame you. 
Agencies love sending 60-page decks nobody opens.

So I built something for myself.

AI agent that pulls campaign data and shows me what matters in under 15 minutes.

Been using it with a few founders ahead of BFCM. 
Works well. Saves time. CAC's down. That's about it.

I have bandwidth to help 2-3 more founders before EOY.
If you want to make sure you're not bleeding money until the biggest shopping weekend of the year, DM me.

But be honest with yourself first:

Do you have active Shopify ads running now?
Are you willing to kill campaigns that aren't working?
Can you implement changes fast?

If yes to all three, let's talk.

If not, fix your positioning first. Then run ads.

Nobody gives a crap about your ad if they don't understand what you're selling.

Most founders treat their app listing and ad strategy like separate projects.

Big mistake.

Your listing isn't a static page you set and forget. It's a live component of your ad system.

Here's what Shopify's algorithm actually does:

It uses your listing quality to determine ad relevancy for keywords.

Higher relevancy means lower bid costs.

Lower costs mean better unit economics.

Better economics mean you can scale without bleeding cash.

Simple math. Rarely understood.

——

Your listing has two jobs:

→ Get found (SEO)
→ Get installed (conversion)

Miss either one and the whole system breaks.

Think of it this way:

Your app name and bio are the hook.

Your screenshots and description are the pitch.

Your reviews and proof are the close.

It's a sales page. Not a product spec sheet.

When your listing converts well, your ads cost less.

When your ads send qualified traffic, your listing converts better.

That's not two strategies. That's one flywheel.

Stop optimizing in silos.

Build the loop.

—

👋 I'm Ohad.

I work with high-agency Shopify SaaS founders who want to grow without burning out, using AI and strategy to simplify, not complicate.

Follow me for more.

Repost this ♻️ if you found it useful.

You can post the same testimonial every 5 months.

Nobody will notice.

Your audience has goldfish memory.

90% of your followers don't see what you post anyway.

The 10% who do won't remember 3 months later.

Yet founders sit on great testimonials, afraid of being repetitive.

I've posted the same case study 3 times this year. Zero complaints.

Fear of repetition is killing your content output.

———

What I tell Shopify app founders:

Video testimonials are ready content. Already produced. Just post.

User reviews are goldfish-memory-proof. Post once a week. Nobody tracks your posting history.

20 testimonials = 20 weeks of content. Rotate and repeat.

For evergreen content, every 4-6 months is the sweet spot.

The more evergreen content you have, the better you can space it apart.

———

What's best to repost:

1) Testimonials and case studies. Results don't expire. A customer who saved 15 hours a week last year is still proof this year.

2) Strategy posts about core problems. If your app solves checkout issues, posts about checkout friction stay relevant.

3) Benefit-focused content. The value your app delivers doesn't change month to month.

———

Let your content work for you.

Got a massive blog? Start repurposing to short form posts, Substack, newsletter emails.

Keep refreshing your links to keep search engines engaged.

I put all my content in Claude Code and it helps me cook new ideas and repurpose old posts.

———

What's the your biggest challenge when it comes to content creation?

Most founders automate the wrong things.

They build fancy dashboards while forcing themselves through tasks that eat their soul.

I used to open Reddit for 15 minutes of content marketing. 

Three tabs later I'm reading a 47-comment thread about whether sourdough needs a second rise. 

Then another about the McFlurry machine conspiracy. 
Then I remember why I opened Reddit in the first place.

Two hours gone. Zero replies written. And I feel like absolute garbage.

——

I tried the discipline route. 

Scheduled Reddit time for 4pm when my brain supposedly had more willpower. Turns out 4pm brain has LESS willpower. So I just skipped it entirely and wondered why my engagement kept dropping.

Then I stopped trying to fix myself and built a system instead.

- An AI agent using Claude and n8n that scans Reddit daily for relevant marketing discussions. 
- Delivers 3 to 5 posts to my Slack each morning. 
- Each one scored for relevance. 
- Each one with a suggested reply I can edit in 30 seconds.

15 minutes of actual work instead of hours of digital quicksand.

The agent does the soul-draining part. 
The endless scrolling. 
The rabbit holes. 
The algorithm trying to keep me there.

I do the human part. The 30-second reply that actually helps someone.

——

Design systems around your actual behavior, not the person you wish you were.

Stop trying to discipline your way through tasks that a script can do better.

What repetitive tasks are you still doing manually because you think automation is too complicated?

Baylor University

Dean, School of Music

Raw Tuba Foundation

By providing a multi-purpose environment for all to develop, refine and attend Music and Art experiences, the RawTuba Foundation helps to foster positive social change within our society.
We at the RawTuba Foundation are committed to assisting rural and underserved individuals of all ages through friendship, creativity and belonging. Offering a welcoming space, we host and present concerts, lectures and activities that are meant to encourage excellence and expand possibilities for all.

Board Member

Cornerstone Leadership Group LLC

The Cornerstone Leadership Group comprises a diverse team with over 25 years of experience that helps develop leadership in higher education and non-profits.

President

The University of Memphis Rudi E. Scheidt School of Music

Oversight of all academic and administrative functions within the
School of Music and represent the school’s interests to local, state, regional, national, and international communities.

Director, Rudi E. Scheidt School of Music

Professor Of Music

Support external grant research, develop and manage the college’s faculty research grants, chair the College Research Council, and nurture interdisciplinary research initiatives with the campus and community.

Dean's Fellow for Research Development

Manage all aspects of graduate curriculum and policies, chair the graduate curriculum committee, oversee graduate advising, recruitment, and retention.

Associate Director for Graduate Studies

Supervise and evaluate graduate assistants, manage $1M graduate award budget, coordinate graduate teaching assignments with faculty, and notification and management of all graduate award offers.

Assistant Director for Graduate Admissions

Manage $1.2M undergraduate scholarship budget, oversee student compliance with scholarship policies, chair the awards committee, and manage all scholarship offers.

Assistant Director for Student Services

State University of New York College at Potsdam

Visiting Instructor

University of Arkansas - Fort Smith

Instructor of Low Brass

For over two decades, I performed as a professional tubist on five continents, working with Olympic-caliber artists and ensembles.

Then, in 2020, I made a career change.

I loved teaching and performing, but realized my particular skills were best utilized playing a different role in higher education and the arts.

I accepted a full-time leadership role overseeing a comprehensive School of Music at the Univ. of Memphis with over 80 faculty and staff, 400+ students, 75 community partners, producing 300 events per year, and a satellite campus in Jackson, TN.

I discovered that leadership development and support for new leaders can vary, and I had a lot of development to do if I wanted to have the tools to succeed in my new position.

So, I sought out workshops, mentors, coaching, and certifications to equip myself with those tools.

Learning to harness my own skills while empowering the people I work with led to transformational results:

➔ Modernizing how we train students for professional careers.
➔ Overseeing the highest applications and enrollment in the school's history.
➔ Substantially increasing the diversity of faculty and staff with over 50 hires.
➔ Raising over $2.5M in philanthropic funds.
➔ Establishing international partnerships.
➔ Increasing our community engagement through programs and partnerships.
➔ Leading the school through the planning and opening of a $40M Performing Arts Center.

In July 2024, I begin a new role as dean of the School of Music at Baylor University.

This kind of work energizes me, and I love sharing and partnering with higher education professionals and arts leaders to accelerate their learning curve. 

You can read some of their testimonials
→ GO HERE: https://www.kevinsanders.me/testimonials 

If you would like to learn more about 1-on-1 coaching or other types of support I can offer:
➔ Send me a DM on LinkedIn
➔ Email me: hello@kevinsanders.me

Kevin Sanders

I don’t hear this talked about often, but the leaders I look up to share one trait:

They love people.

Not just those they naturally connect with.

Not just the ones who think like them, work like them or communicate the same way.

They also care about the ones who challenge them, frustrate them, and see the world differently.

Because great leaders don’t just tolerate differences—they value them. They recognize that every single person brings unique strengths.

It's okay to love strategy, resource management, spreadsheets, or even your title.

But, at the end of the day remember...

👉 You're not leading a building, a program, or a budget.

You're leading people.

--------------------------------
📩 Subscribe to The Academic Leader’s Playbook—link in profile.
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#LeadershipGoals #HigherEdSuccess #HigherEducation #departmentchairs #deans #programmanagers #academicleadership

Academic Dean & Leadership Coach | Helping New Leaders Navigate Change, Build Teams & Stay Human | Artist by Training

A few years ago, I changed a scholarship process to make it more equitable for faculty participation.
After the decision, one faculty member told me “you’re not listening to anyone.”
The next day, someone else said: "Thank you. This is the first time I've felt included in the process.”

Same decision. 
Opposite reactions. 

What I noticed is the “you're not listening" criticism stuck with me for weeks. The quiet thank you? Gone by morning.

Our brains can give unequal weight to criticism, 
and that asymmetry can distort our judgment if we’re not careful.

If you lead in higher ed, you know this dynamic.

The question isn't whether you'll face contradictory criticism (you will) —
it's whether you'll let the loudest voice dictate your direction. 

Has anyone ever thanked you quietly for something they publicly stayed silent about?

(btw—this week's Academic Leader's Playbook breaks down the four questions that help me evaluate criticism based on its validity, not its volume. 
Link in the comments if you'd like to subscribe 👇) 

It will go out to 400+ campuses tomorrow morning.

-------------------------------
#HigherEdLeadership #AcademicLeadership #Leadership

Most faculty won't remember your strategic plan.
But they'll never forget the month you didn't reimburse their conference travel.

I've seen more conflict over:
👉 Reimbursement delays
👉 Course scheduling confusion
👉 Research funding application processes

Than I ever have over strategic plans or institutional vision.
The boring work matters more than we admit.

It's tempting to focus on the big, shiny initiatives. 
Strategy sessions feel important. 
Vision statements sound impressive at board meetings.
But leadership credibility isn't built on vision alone.
It's built on whether people can teach their classes without fighting the system.

Three mundane things that build trust faster than any strategic plan:
🔹 Make your handbook actually easy to reference
🔹 Define clear goalposts for annual review
🔹 Remove friction from everyday processes
A leader's real job isn't just casting vision.
It's removing the friction that stops people from doing their best work.

The faculty member who doesn't have to chase down a reimbursement for a month?
They have energy left to contribute to your strategic initiatives.

The professor who understands expectations for promotion?
They're not spending emotional capital worrying—they're focused on students.

👉 Get the fundamentals right first. The transformation follows.

💡 What's one "boring" process in your department that creates the most friction?


p.s....If posts like this resonate, you'll love my weekly newsletter, The Academic Leader's Playbook—it's a 4 minute read. Trusted by leaders on hundreds of campuses. (Subscribe to the link in profile)

---------------------
♻️ Repost this to help other academic leaders. 

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I once watched two tenured professors yell at each other over moving a course from fall to spring.
And that 5-minute explosion made it clear: 
this wasn't a scheduling problem. 
It was a culture problem.

Want to know if your unit has a healthy culture? 
Ask yourself these questions:

1️⃣ "How do people handle disagreement?" 
Do they attack ideas or attack people? Engage directly or complain in parking lots afterward?

2️⃣ "Who gets listened to?" 
Is it the loudest voice? The most senior? Or is influence earned through ideas, regardless of title?

3️⃣ "What happens when someone makes a mistake?" 
Do people hide errors or bring them forward? Is failure treated as weakness or as learning?

4️⃣ "How do decisions actually get made?" 
Is the formal process the real process? Or is there a shadow system where real decisions happen over coffee with certain people?

5️⃣ "What do people celebrate?" 
Individual achievements or team wins? Credentials and status or contribution and collaboration?

Here's my question: 
Which of these makes you most uncomfortable to answer honestly?
That's probably the one you need to address first.

If you're working to diagnose or fix culture issues in your unit, my newsletter, The Academic Leader's Playbook, gives you practical tools each Saturday in a 4-minute read. Join leaders on 400+ campuses getting better at this work every week. You can subscribe in the comments.

Some collaborations check a box.
Others create moments students will carry with them.

Last week was the second kind.

The Baylor University School of Music  partnered with Baylor University - College of Arts & Sciences  to bring Wynton Marsalis to campus as the guest speaker for their distinguished lecture series—followed by a performance with the Lincoln Center Jazz Orchestra.

What made the night special wasn’t just who was on stage.
It was watching our students experience world-class artistry and insight up close—something neither of our units could have created alone.

A great lecture.
An unforgettable performance.
And a collaboration that made both possible.

Grateful to our colleagues in A&S for making this happen.

Unfortunately, the things that make you a strong academic leader rarely show up in an annual review.

Here are a few things you'll never regret doing:

🔹 Protect your people. When a faculty member is drowning in service requests, you say no on their behalf. They won't forget it.
🔹 Build real relationships. Not transactional check-ins. Actual conversations where you listen without an agenda.
🔹 Invest in your own development. You can't lead a department through change if you're running on outdated playbooks.
🔹 Set clear expectations early. Ambiguity creates anxiety. Clarity creates trust.
🔹 Address conflict. Often, the longer you wait, the worse it gets.
🔹 Acknowledge excellent work publicly. Recognition costs nothing and means everything.
🔹 Be honest about hard truths. Your faculty can handle bad news. They can't handle being kept in the dark.
🔹 Model work-life balance. If you're sending emails at midnight, you're teaching them burnout is the standard.

None of these actions are flashy.

But they demonstrate leaders who want to show up as human beings first, administrators second.

What's one leadership practice you won't regret implementing in your unit?

----
And if you're leading (or aspiring to lead) in higher ed and want more insights like this—subscribe to my weekly newsletter, 📩 The Academic Leader's Playbook. It's where I share the hard-won lessons, frameworks, and real-world strategies that help leaders show up in the chaos of academic leadership.

Your best staff hire might have never worked in higher ed.
Here's why: 
Experience with your systems is easy to teach. 
Curiosity, collaboration, and emotional steadiness? Not so much.

I learned this the hard way when I hired an advisor who knew our platforms inside and out—but struggled with everything else that actually mattered.

Saturday's newsletter was about this hard lesson learned and what 100+ hires taught me since:
🔹 The hidden cost of hiring for familiarity
🔹 Why 89% of failed hires struggle with soft skills
🔹 How to interview for character, not just credentials

It went out to 400+ campuses on Saturday.

Want insights like this every Saturday?
You can subscribe to the link in the comments.

---------------------------------
♻️ Repost this to help other academic leaders.

#LeadershipGoals #HigherEdSuccess #HigherEducation #departmentchairs #deans #programmanagers #academicleadership

"We hire people for what they know, but we often fire them for who they are."
~Unknown

This week's newsletter is about a staff hiring mistake I made early in my leadership—one that changed how I build teams.

After 100+ hires, here's what I know:
→ 89% of failed hires struggle with soft skills, not technical ability 
→ You can teach someone Banner. You can't teach someone to care. 
→ The right staff hire becomes a tide that lifts all boats

Inside this issue:
🔹 3 high-value qualities for staff hires
🔹 Position-specific interview questions that reveal behavior, not charm
🔹 How to know if you're hiring for the wrong things

Whether you're hiring an admin assistant, academic advisor, or business officer—read this before you post that job.

📩 To subscribe, visit the featured section of my profile, or see the link in the comments.

------------------------
♻️ Repost this to help other academic leaders.

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"Do y'all like cake?"
That was a candidate's answer to our interview question: 
"How would you describe your leadership style?"

The room went silent. 
Then a few nervous laughs.
We all raised our hands.

Then he went on to explain:
"Leadership is like baking a cake. 
You don't taste the butter or the flour individually—you taste something better. Good leaders know how to combine different strengths into something none of them could create alone."

He didn't get the job.
But five years later, I'm still thinking about that answer—because he was right.

The best teams I've served on weren't full of people who all thought like me.
They had:
🔹 Optimists.
🔹 Mediators.
🔹 Cheerleaders.
🔹 Innovators.
🔹 Analysts.
🔹 Listeners.
🔹 Givers.
🔹 Motivators.
🔹 Connectors.

And together, they made something exceptional.

👉 What's one "ingredient" on your team that you initially overlooked but now can't imagine working without?


P.S. I write about topics like this weekly in The Academic Leader's Playbook.  One actionable tip that you can read in 4 minutes or less  (📩 link in profile)

-----------------------------------
♻️ Repost this to help other academic leaders.

#LeadershipGoals #HigherEdSuccess #HigherEducation #departmentchairs #deans #programmanagers #academicleadership #LeadershipSkills

Who on your team needs to hear “thank you” from you today?

I’ve been thinking a lot about the invisible work that holds our institutions together.

The people who show up early, say little, and quietly make everyone else’s job possible.

They don’t often make the highlight reel.
But they make the culture.

In my latest newsletter that went this past weekend, I wrote about how gratitude can steady your leadership — especially when you’re tired.

One small act of thanks can shift the energy of an entire week.

So here’s a challenge for Monday:
➡️ Write, say, or send two thank-yous before the day ends.

One inside your team. One outside it.
It’ll take less than five minutes.

But it might change someone’s whole week.

📬 To subscribe, find the link in the Featured section of my profile.

Who will get your two thank-yous this week?

--------------------------------------
♻️ Repost this to help other academic leaders. 

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How important is it that your academic leader is:
🔹 Visionary
🔹 Charismatic
🔹 Highly organized
🔹 Resourceful
🔹 Master delegator
🔹 Technologically savvy
🔹 Strategic thinker
🔹 Public speaker
🔹 Effective fundraiser
🔹 Award-winning researcher
🔹 Prestigious alum

If they are NOT:
👉 A consensus-builder
👉 Trustworthy and transparent
👉 An active listener
👉 Respectful and empathetic

When we search and interview candidates for leadership positions, we often focus too much on an individual’s achievements.

And not on their process for achieving.

The process impacts your workplace culture, your motivation, and whether you feel valued.
Search committees should ensure candidates possess the second set of skills before prioritizing the first.

p.s. I write about topics like this weekly in The Academic Leader's Playbook -  you can subscribe to the link in my profile. 


--------------------
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You can’t tell people what to think, but

You CAN impact where people focus their attention.


And here’s how you can do that for faculty and staff:

👉 Invite them to meetings on the subject.

Even if they don’t have decision-making authority, they’ll understand why things are happening.

👉 Make time for them to think.

We expect people to innovate, but most faculty and staff are buried under urgent tasks. If you want solutions, help create space for them to strategize. i.e. Fund a retreat for program faculty, a lunch and learn, a course release connected to a specific outcome.

👉 Invest in their expertise.

Support their attendance at conferences and professional development events.

👉 Share the data.

When people have access to the same numbers and trends that you do, they stop assuming the worst and start working toward solutions.

Knowledge shouldn’t be held at the top—

it should flow through the department.

When everyone understands the bigger picture,

they don’t just respond to decisions—they contribute to them.

-----------------------------
📩 Subscribe to The Academic Leader’s Playbook—link in profile.
♻️ Repost this to help other academic leaders.

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This Guardian article about Jacinda Ardern's new documentary landed in my feed last week. 
She was New Zealand's youngest prime minister in 150 years, who gave birth while in office and led her country through a mosque shooting, a volcanic eruption, and a pandemic.

But the article's author has an interesting message for leaders:
In everyday moments, we love when leaders show their humanity. But in real crises, their "fallibility can be terrifying."

Think about that for a second.

We say we want authentic, vulnerable leaders. 
We celebrate the ones who are "real" with us.

But when the building's on fire? 
When budgets are cut? 
When a crisis hits campus?

We don't want someone who's figuring it out with us. 
We want someone who knows what to do.

Whatever your opinion on Ardern's leadership, this article nails something we all face: 
the paradox of wanting leaders who are like us, 
but also stronger than us when it counts.

Worth the read. 

What's your take? 
Where do you draw the line between being authentically human and being the steady presence your team needs?

Open article: An uncomfortable truth for our leaders: there’s a limit to how ‘human’ we want you to be | Gaby Hinsliff by theguardian.com

An uncomfortable truth for our leaders: there’s a limit to how ‘human’ we want you to be | Gaby Hinsliff

Leaders routinely receive wildly contradictory feedback about the same decision.

If you’ve ever felt discouraged by criticism—or wondered whether you should internalize it—today’s issue of The Academic Leader’s Playbook will help you breathe again:

🔹 Four Anchor Questions for sorting valid feedback from noise
🔹 The "listening-agreeing gap" that can protect your sanity 
🔹 How to search for the "feedback opposite" you're probably missing 
🔹 Why weighing the source matters more than the volume

If you're an academic leader tired of letting the loudest voices control your direction, this one's for you. 

Read + subscribe through link in the comments 👇 

#AcademicLeadership #HigherEducation #LeadershipDevelopment

Complete this sentence:
"If I had addressed ________ directly in September, this semester would have been 25% easier because..."

Whatever fills that blank?
That's your opportunity.

If you can't name what drained you this fall, 
you'll repeat it this spring.

Most leaders know they're tired. 
But not all know exactly what made them tired—or how to prevent it.

That's why tomorrow's newsletter breaks down 5 strategic questions to help you reset your leadership before 2026 begins:

🔹 The work you absorbed that wasn't yours to carry
🔹 The friction in your systems that drained energy
🔹 The meetings that consumed time without creating momentum
🔹 The "ghost priority" you've been circling all year

Subscribe to The Academic Leader's Playbook (link in comments) 👇

p.s. Know a chair or dean wrestling with end-of-year overwhelm? 
Hit repost ♻️ to help them find this.

#LeadershipGoals #HigherEdSuccess #HigherEducation #departmentchairs #deans #programmanagers #Leadership #AcademicLeadership #EndOfYear #StrategicLeadership

When you made your last big decision, which feedback stuck with you longer: The criticism? Or the gratitude? 

If you're like most leaders, the criticism stuck with you for weeks while the thank-you disappeared by morning.

Higher ed is a feedback-intense environments 
where everyone has expertise and opinions. 
The more inclusive we are, 
the more criticism we often attract.

Most leaders absorb criticism as if it all carries equal weight. 
We've internalized the idea that good leaders 
should listen to everything, 
respond to everything, 
and fix everything. 

But listening is not the same as agreeing.

And that criticism often reflects someone's expectations more so than your leadership.

This past Saturday’s Academic Leader's Playbook was about discernment—knowing which criticism deserves your energy and which is just noise.

If you missed it over the weekend, you can read and subscribe with the link in the comments. 👇 

----------
♻️ Repost this to help other academic leaders.

#LeadershipGoals #HigherEdSuccess #HigherEducation #departmentchairs #deans #programmanagers #academicleadership

”Almost everything will work again if you unplug it for a few minutes, including you.” 
~ Anne Lamott

What happens when we never interrupt the rhythm of constant responsiveness?

When we fill our days with reacting instead of creating space to think?

I work on this with many leaders and I’ve worked on it myself:

Rest isn’t the opposite of responsibility.
Rest is what makes responsibility sustainable.

This week’s issue of The Academic Leader’s Playbook looks at one of the most important (and most overlooked) parts of leadership:

👉 Stepping away.
👉 Unplugging.
👉 Letting yourself rest.

Many leaders are surprised by how much clarity and steadiness returns when they disconnect…even briefly.

Inside today’s newsletter:
	•	A short personal story
	•	A helpful reframe
	•	A four-step practice for unplugging without guilt
	•	A Bottom Line that might offer a needed reminder

If you’re hoping for more spacious leadership — this one might be worth your time.

Read it here or subscribe for future issues:

➡️

Open article: Newsletters for Higher Ed Leaders by kevinsanders.me

Think about the best team you’ve ever been part of.
What made it special?

- One mission.
- Shared language.
- Everyone leading boldly in their lane—
- All pulling in the same direction.

✅ When it clicks — it’s magic.

Athletic teams have it easy.
That shared understanding is built in:

- You know your role.
- You know how it helps the team.
- You speak the same language.
- The goal is clear.

In higher ed (and any workplace),
Clarity doesn’t happen by accident.

You have to build it:

👉 Define success.
👉 Connect every role to the mission.
👉 Create shared language around goals.

✅ Make the invisible—visible.

Leading a team?
Ask yourself:

👉 Is the goal crystal clear?
👉 Does everyone know how they fit?
👉 Do we speak the same language?

Great teams are built.
Be the architect.

----------------------------------

📩 Subscribe to The Academic Leader’s Playbook—link in profile.
♻️ Repost this to help other academic leaders.

#LeadershipGoals #HigherEdSuccess #HigherEducation #departmentchairs #deans #programmanagers #academicleadership

Have you said this to yourself?
“I’ll rest over the break.”
Then the break comes… and you don’t.

We stay plugged in.
We “catch up.”
We promise ourselves we’ll slow down once things calm down — but things rarely do.

That’s why I wrote this week’s issue of The Academic Leader’s Playbook.

It’s about what happens when we never interrupt the rhythm of constant responsiveness — and why rest isn’t a luxury, but a leadership discipline.

Inside the issue:
	•	The real cost of always being “on”
	•	Why constant responsiveness shrinks your perspective
	•	A simple 4-step practice for unplugging without guilt
	•	A challenge most leaders struggle with (and what it reveals)

If you didn’t get a chance to read it this weekend — or if you want leadership that feels a little more spacious this week — you can find it here:

➡️ https://lnkd.in/eggrBBsf

And if you want next week’s issue delivered straight to your inbox, you can subscribe at the same link.

Start your week with a little more room to breathe.

3 quick questions:
🔹 How many tasks did you handle this semester because they "only took a minute"?
🔹 How many emails did you answer because it was "faster to just do it yourself"?
🔹 How many decisions did you make because "no one else could"?

Now ask yourself: 
👉 How many of those tasks actually required you?

Most leaders don't realize they've become the bottleneck until they're drowning in work that should never have reached them.

Today's newsletter includes a question that will help you see it clearly:

"What did I hold onto this semester because it made me feel needed—not because I was the only one who could do it?"

It's one of 5 strategic questions designed to help you rebuild your time this spring around work only you can (and should) do.

Join leaders on 400+ campuses and subscribe to The Academic Leader's Playbook (link in comments) 👇

p.s. What's 1 way you're making time for the work that matters this spring?
 
---------------------------------
Know a leader who's drowning in tasks that aren't theirs? Repost ♻️

#AcademicLeadership #HigherEducation #Leadership #Delegation #TimeManagement

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The Battle

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