Founder at Linkmate | Automate LinkedIn Engagement with AI | Boost Your Network & Connect with Industry Leaders Effortlessly

I am a maker / developer from São Paulo. I enjoy building everything from small business sites, to rich interactive native apps and hardware. I Love to use modern tools like Meteorjs and React Native to build things.

Mechatronics Engineer with a strong data analytics background. Strong knowledge on Retail Market Strategy, Public Transport and Information Technology with a great Entrepreneurial Spirit. Really passionate about teaching, innovation and technology.

On my free time, love to do make some delicious food and listen / produce electronic music.

Nilson Ivano

Deloitte Consulting

ATEO was absorbed into the Consulting arm of Deloitte in April 2024. Merging with the existing Deloitte UKG team, the integrated team continues to operate at a high level as a primary Australian partner of UKG (Ultimate Kronos Group). 

As a senior consultant, I work primarily on custom reporting and integration requirements for clients. My primary function is scoping, building, modifying and testing various custom reporting solutions.

Responsibilities:

Technical development of custom reports using BIRT Eclipse, including JavaScript development
Understanding of the UKG Dimensions product, the leading workforce management product in the world
Understanding of Dell BOOMI interface to build integrations between UKG and other platforms such as payroll or HRIS systems
Time management and scheduling time with clients to go over requirements, provide progress updates etc.
Strong stakeholder management and multi channel communication
Build Power BI dashboards when required
Presentation of reports and technology to clients, as well as requirements gathering and scoping conversations

Senior Consultant

ATEO

ATEO specialises in providing practical solutions to complex workforce management requirements and is a primary Australian partner of UKG (Ultimate Kronos Group). 

As a senior consultant, I work primarily on custom reporting and integration requirements for clients. My primary function is scoping, building, modifying and testing various custom reporting solutions.

Responsibilities:

•	Technical development of custom reports using BIRT Eclipse, including JavaScript development
•	Understanding of the UKG Dimensions product, the leading workforce management product in the world
•	Understanding of Dell BOOMI interface to build integrations between UKG and other platforms such as payroll or HRIS systems
•	Time management and scheduling time with clients to go over requirements, provide progress updates etc.
•	Stakeholder management
•	Building Power BI dashboards when required

Pendulum Design & Development Solutions

Pendulum is a new software company dedicated to all types of digital design and
development, including web, mobile and games. The business is still in the pre-launch
development stage.

As the business owner, it is my job to source clients and contract work to provide technical
and design skills to. This includes the pre-production phase of project scoping, pricing, SoW
writeup and signoff, wireframes and prototypes; production phase of design, development,
iteration and testing; and post-production monitoring, maintenance, check-ins and
improvements.

Responsibilities:

•	Source clients and contract work to provide technical and design skills to
•	Create beautiful UI/UX
•	Scope projects and guide them in order to stick to milestones
•	Create contracts, SoWs and other technical documents
•	Produce wireframes or prototypes if required
•	Develop WordPress sites, including theme and plugin customisation in PHP
•	Implementation of e-commerce stores using WooCommerce or Shopify
•	Custom build sites or applications using React or similar frameworks
•	Configuration of existing systems
•	Troubleshooting integrations, API connections etc.
•	Operation and administration activities such as billing and scheduling
•	Provide accurate quotes and follow up invoices

Owner - Chief Creative & Technical Director

Ippon Australia

Ippon Technologies is a technology consulting firm that seeks to provide businesses with technology solutions to meet ever-changing business, societal and environmental challenges.

As a consultant developer, my job entailed working with our various business clients, such as Coles and Kmart, on scoping, delivery and testing technology focused projects that help propel their businesses forward

Responsibilities:

•	Technical development work with a multitude of different technologies
•	Strong understanding and utilisation of CSS, JavaScript, Typescript, React, Redux and NextJS skills
•	Develop, test and deliver high quality front-end products for clients to use internally or externally
•	Working with client contacts to establish scope and milestones of projects
•	Ability to work autonomously on solo projects, as well as integrate into small ‘pod’ based teams of 2-6
•	Attention to details and strong UI/UX design skills
•	Ability to work to a design brief
•	Continuous personal development
•	Efficient management of time and efforts

Consultant Developer

Alphesda Interactive

Contracted work to develop and design websites and apps for various clients. This includes SEO and page speed optimisation, mobile optimisation and site maintenance.

Web Developer

Taking Shape

*Actively maintaining company website
*Configuration and troubleshooting of issues within the E-commerce side of the website, including Order Management Systems
*Strong knowledge of Salesforce Commerce Cloud and Service Cloud
*Setting up promotions
*Troubleshooting and resolving website design issues
*Maintaining the homepage and changing the layout for promotions
*Create and maintain scripts used by the site
*Google Analytics, Tag Manager and MyBusiness
*Create and modify ISML templates and scripts for the backend of the website templates

Junior Web Developer/Support Analyst

PageUp

-Maintenance and technical support of client systems to proactively address any back-end system issues
>Assist recruiters and managers to create, use and maintain recruitment Processes – including troubleshooting when necessary

>Ensuring reporting function is maintained to allow accurate data to be accessed by clients for their internal management needs – including capacity reporting, cost projection and payroll processing using SQL queries

>Supporting in the creation and modification of organisation application forms including form rules and regex validation 

>Assisting clients with configuration of performance review cycles including the set-up of goals and KPI’s

>Helping clients build a learning library to assist clients to retain and up-skill existing employees – using SCORM e-Learning courses and on-site training management

>Troubleshooting two-way integration with client HRIS systems by liaising with external IT support teams – reviewing flat file feeds, investigating SFTP (SSH Secure File Transfer Protocol) server configuration and connections as well as identifying export logic using SQL

>Ensuring user management and access permission is securely set up according to client’s specific needs

>Assisting recruiters and managers to maintain Events Booking Management module

-Maintenance and technical support of organisations’ front-end interfaces
>Working with client website and marketing teams to build, modify and repair career websites using HTML and CSS coding

>Assisting recruiters and managers to raise and style job advertisements tailored to client branding including the creation and maintenance of design templates

>Styling and formatting of client onboarding portals ensuring ease of use for new hires 

-Acted as 2IC Team Lead on multiple occasions – including client escalation management, KPI reporting, coaching, leave management and support coverage forecasting

-Responsible for the maintenance of team roster to ensure optimal operational coverage

Application Support Analyst

Public Transport Victoria

Public Transport Victoria provides schedules and planning for all public transport movement on the Melbourne network. Inbound customer service agent dealing with various inquiries including journey planning, myki queries and travel updates. Strong knowledge of Melbourne public transport network and its operators, including Metro Trains, V/Line, BusVic, TransDev and Yarra Trams.

Customer Service Representative

Australian Taxation Office

Contracted for the Australia Taxation Office providing electronic lodgement solutions for Australian Tax agents. Technical Helpdesk agent, assisting clients with AUSKey logins for government portals. Impeccable customer service and product knowledge. Strong workings with ELS (Electronic Lodgement System).

MYOB

As a Technical Services Analyst for Accountants Enterprise (AE) and Accountants Office (AO) software suites, I serviced clients by performing scheduled implementations, software migrations and detailed technical troubleshooting as an escalation point for the first line support team.

Responsibilities:

•	Providing chargeable consulting services and client network site management
•	Actioning escalations from support and detailed troubleshooting, practicality and decision making to handle backlog
•	Proactively upskilling in all new products and services – achieving the most diverse skill matrix amongst the team 
•	Taking initiative to increase knowledge of Windows Server environments, including Domains, Active Directory, DNS and networking, as well as more integral Windows services and components - working with .NET, Visual C and SQL environments
•	Providing knowledgeable advice to clients on effective business processes utilising intricate understanding of client site setup and inhouse and third-party software 
•	Technical writing of the MYOB AD Knowledgebase using Oracle RightNow Web CX. This included user profile management, group policy settings, user interface design and custom form field creation and implementation
•	Maintenance and troubleshooting for VMWare (virtual machine) images and workstation setups and installs

Technical Services Analyst

Providing technical support for Accountants Enterprise (AE) Tax and Practice Manager, Accountants Office (AO) Tax and Practice Manager and Classic AO Tax, I was tasked with ensuring client’s installations of the desktop software performed correctly and also assisted in resolving general technical and tax related queries.

Responsibilities:

•	First point of contact for investigating and resolving software installation queries 
•	CRM (Customer Relations Management) System data entry
•	Alpha and Beta testing for upcoming software releases or new functionality
•	Microsoft SQL Server installation, migration and maintenance
•	Cisco System VPN Client troubleshooting
•	Maintaining a high level of customer service throughout high volume peak period – such as end of fiscal year and post release of new software
•	Environment checks to ensuring client servers, workstations and network gear meet requirements for software installation
•	Proactively touching base with clients to address and resolve any potential issues – involving remotely accessing client terminals via RDP (Remote Desktop Protocol) 
•	Technical writing and publishing of articles for internal and external use on the client facing knowledge base
•	Monitor and maintain server administration through the continuous review of users accessing the FTP (File Transfer Protocol) shares – ensuring optimal performance

Support Analyst

Get my Effective Online Business handbook for FREE | 🕰️ Message me “GROWTH” to save time and grow your business online! | Business Owner, Gaming, Music, Development & Design

taplio

The Battle

Nilson Ivano

Brad Inch

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?