Wise Leaders Fellowship

A 10-month cohort experience blending modern leadership with timeless wisdom for visionary founders and CEOs. 

In the words of past fellows:

*”These models help me navigate and live my life by.”*

— Francescu Santoni (CEO Mojo, YC W19)

*“This program has changed my mind. It will change yours .”*

— Raffael Fellmer, CEO SirPlus

 *“I never knew I have so much kindness in me”*

— Claire Midwood, Former CEO Amorelie

*“Nikolas teaches the science of meditation in a way that immediately is applicable to help me be a better leader”*
— Franziska Schmitt, CEO Humanize

*“An amazing program to reflect how I am showing up as a leader”*

— Oddur Magnusson, Founder Klang Games

Founder 

ForChiefs Alliance | Leadership Sidekicks

I help CEOs and Founders to create the most meaningful work and organisations of their lives. 

My clients typically have 20-1000 employees, have raised $5-150M of capital, and are scaling fast. 

How can I support you?

As a sidekick, I work hand in hand with leaders and their organizations to empower and support ambitious change. 

I design coaching and facilitation experiences that connect minds and hearts:

- Executive & Leadership Coaching
- Leadership Development
- Workshop Facilitation (online & offline)
- Visioning and Strategic Planning
- Executive Team Coaching

Contact me if you need a sidekick to help drive your transformation or a coach to support your team.

Executive Coach/ CEO Sidekick

The Mindful CEO

Receive 1 short email every Monday about modern leadership and timeless wisdom.

Over 5 million people read my writing in the last year. My newsletter "The Mindful CEO" is a must read for leaders that try to "do the hard things in a human way". Sign up below for free.

Writer

Shift Collective

With ForChiefs we co-founded Shift Collective, a group of innovative agencies and consultancies in Germany, that stands for a new economy. 

We have joined forces to provide even better support for organisations, with the agility of 10 founder-managed companies.

We are all united not only by our mission to change the economy in a sustainable way, but also to be a role model for this new economy: 

With the Shift Collective we turn 10 competitors into one strong partner.

Board Member

ŌHIA

Assembling and leading a crew of experienced mind travellers to chart a spaceship on its mission to help curious souls fall in love with their mind. 

Head teacher guiding monthly workshops & weekly sessions on the art, science and tradition of meditation.

Head of Meditation 

Mind Inc

Leadership Coaching, Executive Workshops & Organisational Design 

Supporting the mindful champions of the future - Mind Inc advises organisations & change makers to become mindful leaders in strategy, culture and reflection.

 At Mind Inc we coach change-makers in innovative organisations like Google Deep Mind, AKQA, Sir Plus or Siemens. We are on a mission to inspire the next generations of organisations and change-makers to lead with purpose. Our clients range from the C-Suite to ***Star Michelin Cooks - all shaping the world to come.

Founder

Onyra

Your Home for Mental Wellbeing

Guides, Courses and Community for aspiring & advanced Meditators

European Parliament

The Spokesperson/Coordinator sets the strategical political direction on Data Protection, Migration, Visa and Rule of Law legislation for the second biggest political group in the European Parliament. This work involves the election and coordination of elected decision-makers in high stake negotiations with the aim of delivering fair rules applicable to all European citizens. The Spokesperson is also the European Parliaments negotiation lead (rapporteur) for the E-privacy (the update to the EU cookie law) and the e-evidence regulation.
My role includes i.a.
▪ Advising the S&D spokesperson on Justice and Home Affairs negotiations and policy strategy
▪ Elaboration of strategic position papers, speeches, briefings, amendments, resolutions, reports 
▪ Public relations/Communication with stakeholders & key journalists

Advisor (APA) to S&D Coordinator on Justice and Home Affairs

•	Assisting the President's Internal Policies Team in its general work,
•	Preparing Briefings and drafting speaking notes for the President's meetings with stakeholders (Jürgen Stock, Secretary General of Interpol; Tim Cook, CEO of Apple; Toomas Hendrik Ilves, President of Estonia; Margrethe Vestager, European Commissioner for Competition, Jeroen Dijsselbloem, President of the Eurogroup; Suma Chakrabarti, President of the EBRD),
•	Researching detailed information for the President on various policy questions (Digital Single Market, European Deposit Insurance Scheme, Banking Union, Tax practices of multinational corporations)
•	Attending and drafting feedback notes from meetings of different committees (Economic and Monetary Affairs, Internal Market and Consumer Protection, Employment and Social Affairs, Industry, Research and Energy, Constitutional Affairs, Special Committee on Tax Rulings), the Conference of Committee Chairs and Trilogue meetings,
•	Drafting speeches, interventions and correspondence of the President in the field of internal policies,
•	Following issues related to the Digital Single Market on behalf of the Cabinet.

Trainee - Cabinet of the President of the European Parliament

TEDx

Leading a team of ten talented people in the organization of a TED conference with nine international speakers and an audience of 150 people. Curated a modern art exhibition showcasing the work of ten local artists in the College of Europe.

Lead Organizer TEDxCollegeOfEurope

Leadership is lonely.

The higher you climb, the higher the stakes, and the fewer people you can truly trust to help you cut through the complexity.

I’ve sat with founders at €2M ARR and with boards of billion-dollar family enterprises.

Different contexts but reality is the same:

• Blind spots no one dares point out.
• Cultures drifting because clarity slipped.
• Teams looking to you for answers you’re still trying to form yourself.

My work is to hold up the mirror and walk leaders like yourself back into clarity.

Sometimes that looks like a silent retreat.

Sometimes it’s a boardroom reset.

Sometimes it’s a series of 1:1 conversations.

But it’s always about one thing:

Turning the inner game of leadership into outer results.

And if you’ve actually read this far, it probably means something here spoke to you.

That recognition (the moment you see yourself in these words) is usually where the real work begins.

I work with scale-stage founders & CEOs above €150K MRR who are willing to grow themselves as much as their companies.

If that’s you, send me a DM saying “CLARITY” or even “Nikolas, I actually read your about section” and let’s talk!

Nikolas Konstantin 🌱

QuoteWizard

I make outbound and take inbound calls from customers applying for insurance. I assist with providing the best insurance options for their needs. After asking a series of qualifying questions, I connect callers with an insurance company that will attempt to provide clients with an insurance policy best suited for their needs.

Customer Service Representative

Signify Health

Achieved an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain, and schedule a free in-home or virtual health evaluation with a provider. 
Follows 20+ approved scripts, ensure members understand and are comfortable with the terms, and respond to rebuttals persuasively and with professional courtesy.
Presents a positive, professional, and high energy approach to clients, health plan members, and team members.
Meets daily goals set by the department (i.e., 300-400 outbound dials per day, 24 appointments set per day, shift and attendance policy adherence, quality targets, etc.) in an office or remote environment.
Adjust, reschedule, and cancel appointments with both members and contracted providers, as requested.
Monitors performance results including appointments, calls, handle time, and productivity using designated reporting systems.
Reports member complaints and escalations immediately to Member Engagement Managers.
Participates in peer side-by-side coaching as needed.
Follows HIPAA and other security and privacy guidelines when handling protected health information accessed during normal work activities.

Member Engagement Coordinator 

Ovation Credit Services, Inc.

Successfully achieved top KPI scores, reflecting excellent customer service and credit repair advisory skills. Initiated and implemented efficient procedures to expedite responses, enhancing team collaboration and productivity. Demonstrated leadership by team management.

CLIENT EXPERIENCE ADVISOR

The TJX Companies, Inc.

𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗹𝗲 𝗳𝗼𝗿 𝗽𝗿𝗼𝗺𝗼𝘁𝗶𝗻𝗴 𝗮 𝗵𝗶𝗴𝗵𝗹𝘆 𝘀𝗮𝘁𝗶𝘀𝗳𝗶𝗲𝗱 𝗮𝗻𝗱 𝗿𝗲𝘄𝗮𝗿𝗱𝗶𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗵𝗼𝗽𝗽𝗶𝗻𝗴 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝘁𝗼 𝗲𝗻𝘀𝘂𝗿𝗲 𝗿𝗲𝗽𝗲𝗮𝘁 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀.  𝗟𝗲𝗮𝗱 𝗯𝘆 𝗲𝘅𝗮𝗺𝗽𝗹𝗲 𝗮𝗻𝗱 𝗲𝗻𝗴𝗮𝗴𝗲 𝗮𝗻𝗱 𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁 𝘄𝗶𝘁𝗵 𝗮𝗹𝗹 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗶𝗻 𝗮 𝗳𝗿𝗶𝗲𝗻𝗱𝗹𝘆, 𝗰𝗼𝘂𝗿𝘁𝗲𝗼𝘂𝘀 𝗺𝗮𝗻𝗻𝗲𝗿.
•	Oversee a team of Store Associates and Cashiers at the Front End and ensure the education and executive of proper ringing sequence and promotion of all loyalty programs
•	Train Store Associates and Cashiers on personalizing the customer transaction experience
•	Demonstrate the company’s R.E.A.C.H. philosophy (Remember Everyone Affects Customer Happiness)
•	Address customer concerns and issues in a prompt and efficient manner, ensuring a positive resolution
•	Update Store Associates and Cashiers on customer surveys, feedback, store goals, charity campaigns, and other initiatives
•	Train and mentor Store Associates and Cashiers on the Front End Smart principles and Best Methods to utilize appropriate company resources and tools
•	Partner with Management on the current training needs of Store Associates and Cashiers to increase effectiveness
•	Communicate accurately and effectively with Management, Store Associates, and Cashiers when setting and addressing priorities and provide periodic progress updates 
•	Monitor POS systems and ensure adequate POS staffing coverage calling for backup Store Associates and Cashiers as needed
•	Maintain a clutter free shopping environment and ensure merchandise returns are processed properly before returning to the sales floor
▶ 𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀:
•	Routinely receive positive customer feedback and high performance scores in customer surveys
•	Ability to detect fraudulent transactions, switched tickets, mismate items saving company thousands of dollars 
•	Partner with Loss Prevention teams to prevent theft

CUSTOMER EXPERIENCE COORDINATOR

Office of Dr. Wallizada

𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗹𝗲 𝗳𝗼𝗿 𝗮𝗻𝘀𝘄𝗲𝗿𝗶𝗻𝗴 𝗶𝗻𝗰𝗼𝗺𝗶𝗻𝗴 𝗰𝗮𝗹𝗹𝘀, 𝗱𝗶𝗿𝗲𝗰𝘁𝗶𝗻𝗴 𝗰𝗮𝗹𝗹𝘀 𝘁𝗼 𝗮𝗽𝗽𝗿𝗼𝗽𝗿𝗶𝗮𝘁𝗲 𝘀𝘁𝗮𝗳𝗳, 𝗴𝗿𝗲𝗲𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝗰𝗵𝗲𝗰𝗸𝗶𝗻𝗴 𝗶𝗻 𝗮𝗹𝗹 𝗽𝗮𝘁𝗶𝗲𝗻𝘁𝘀 𝗳𝗼𝗿 𝗼𝗳𝗳𝗶𝗰𝗲 𝗮𝗽𝗽𝗼𝗶𝗻𝘁𝗺𝗲𝗻𝘁𝘀, 𝗶𝗻𝗰𝗹𝘂𝗱𝗶𝗻𝗴 𝗽𝗮𝗽𝗲𝗿𝘄𝗼𝗿𝗸 𝗳𝗼𝗿 𝗽𝗮𝘁𝗶𝗲𝗻𝘁𝘀 𝘁𝗼 𝗳𝗶𝗹𝗹 𝗼𝘂𝘁, 𝘀𝗰𝗮𝗻𝗻𝗶𝗻𝗴 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗰𝗮𝗿𝗱𝘀, 𝗲𝗻𝘁𝗲𝗿𝗶𝗻𝗴 𝗮𝗹𝗹 𝗱𝗲𝗺𝗼𝗴𝗿𝗮𝗽𝗵𝗶𝗰 𝗶𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗶𝗻𝘁𝗼 𝘁𝗵𝗲 𝗲𝗹𝗲𝗰𝘁𝗿𝗼𝗻𝗶𝗰 𝗵𝗲𝗮𝗹𝘁𝗵 𝗿𝗲𝗰𝗼𝗿𝗱, 𝗲𝗻𝘁𝗲𝗿𝗶𝗻𝗴 𝗿𝗲𝗳𝗲𝗿𝗿𝗮𝗹𝘀 𝗳𝗼𝗿 𝗼𝗳𝗳𝗶𝗰𝗲 𝘃𝗶𝘀𝗶𝘁𝘀 𝗶𝗻𝘁𝗼 𝗘𝗠𝗥, 𝘀𝗰𝗮𝗻𝗻𝗶𝗻𝗴 𝗳𝗼𝗿 𝘀𝘁𝗮𝗳𝗳 𝗮𝘀 𝗻𝗲𝗲𝗱𝗲𝗱, 𝗮𝗻𝗱 𝘄𝗼𝗿𝗸𝗶𝗻𝗴 𝗰𝗹𝗼𝘀𝗲𝗹𝘆 𝘄𝗶𝘁𝗵 𝗽𝗵𝘆𝘀𝗶𝗰𝗶𝗮𝗻𝘀 𝗮𝗻𝗱 𝘀𝘁𝗮𝗳𝗳.

MEDICAL RECEPTIONIST

The Cleveland Clinic

𝗪𝗼𝗿𝗸𝗲𝗱 𝗶𝗻 𝗮 𝗳𝗮𝘀𝘁 𝗽𝗮𝗰𝗲𝗱 𝗰𝗹𝗶𝗻𝗶𝗰 𝗮𝗻𝗱 𝗼𝗽𝗲𝗿𝗮𝘁𝗲𝗱 𝗺𝗲𝗱𝗶𝗰𝗮𝗹 𝗲𝗾𝘂𝗶𝗽𝗺𝗲𝗻𝘁, 𝗰𝗼𝗹𝗹𝗲𝗰𝘁𝗲𝗱 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗿𝗼𝗺 𝗽𝗮𝘁𝗶𝗲𝗻𝘁𝘀, 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝗱 𝗽𝗮𝗽𝗲𝗿𝘄𝗼𝗿𝗸 𝗮𝗻𝗱 𝗳𝗼𝗿𝗺𝘀, 𝗮𝗻𝗱 𝗽𝗿𝗼𝘃𝗶𝗱𝗲𝗱 𝗴𝗲𝗻𝗲𝗿𝗮𝗹 𝗮𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝗰𝗲 𝘁𝗼 𝗥𝗡𝘀 𝗮𝗻𝗱 𝗗𝗼𝗰𝘁𝗼𝗿𝘀.

CLINICAL TECHNICIAN

Office Team Staffing

𝗛𝗮𝗻𝗱𝗹𝗲𝗱 𝗮 𝘃𝗮𝗿𝗶𝗲𝘁𝘆 𝗼𝗳 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝘃𝗲 𝘁𝗮𝘀𝗸𝘀 𝘀𝘂𝗰𝗵 𝗮𝘀 𝗰𝗮𝗹𝗲𝗻𝗱𝗮𝗿 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗯𝗶𝗹𝗹𝗶𝗻𝗴, 𝗶𝗻𝘃𝗼𝗶𝗰𝗲𝘀, 𝗽𝘂𝗿𝗰𝗵𝗮𝘀𝗲 𝗼𝗿𝗱𝗲𝗿𝘀, 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗲𝗱 𝗼𝗳𝗳𝗶𝗰𝗲 𝗳𝗶𝗹𝗶𝗻𝗴, 𝗱𝗶𝗿𝗲𝗰𝘁𝗲𝗱 𝗰𝗮𝗹𝗹𝘀, 𝗶𝗻𝗾𝘂𝗶𝗿𝗶𝗲𝘀, 𝗮𝗻𝗱 𝗰𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗲𝗱 𝘃𝗶𝘀𝗶𝘁𝗼𝗿𝘀 𝗮𝗻𝗱 𝗴𝘂𝗲𝘀𝘁𝘀.

RECEPTIONIST

Change Champion * 20 * years Interpersonal skills * delivering 5 Star reviews * Member Engagement *

✅️ I am dedicated to helping others. As a child I would try to heal people. I carry that passion to improve customer satisfaction. ⭐️

    ✅️ At Quote Wizard, by Lending Tree I assist customer to find their best insurance options while providing my stellar customer service. My role involves utilizing  persuasive, communication skills and professional courtesy and empathy to explain the process to members. ⭐️

      ✅️The sucess in this role builds upon my previous experience as a Senior Case Advisor, where I honed my advisory skills, leadership, and conflict management skills during escalated calls.  I maintained the top KPI performance metrics for the company for 8 out of 12 months out of 100 advisors.  I exceeded my clients expectations and received weekly BBB reviews expressing extremely positive feedback from my clients. ⭐️

     ✅️ At Signify Health, my dedication was reflected in achieving and maintaning high performance metrics, such as surpassing daily goals of 300-400 outbound calls and securing 25 appointment per day. ⭐️

     ✅️ As head cashier at TJ Maxx I lead by example and engaged with all customers in a friendly and courteous manner.  I also contributed to the company's R.E.A.C.H. philosophy, which stands for Remember Everyone Affects the Customer happiness. ⭐️

    ✅️ I am certified in Empathy for Customer Service Professionals and The Art of Leadership.   
 Please email me at williams.kristi@yahoo.com. Let me deliver 5 ⭐️ star reviews for your company.

Kristi D. Williams 🌟 Customer Service Professional 🌟

I am grateful for LinkedIn, my incredible network, and the continuous learning that has allowed me to get to know myself better on this journey. 🌄

Kristi D. Williams   🌠 Customer Service Professional 🌟

✅️ I will convert customer experiences into 5 star reviews for your company ✨️ Community builder ✨️ Empathetic team lead, forever curious as I heal the world one person at a time ✅️ 🐈 mom

My favorite word right now is peace. I am done striving for perfection. I am done burning myself out trying to give 110% at work everyday. Some days my energy level may be at a 90%. That is okay. I am learning to protect my peace. I know God will take care of things. Worry is just a waste of energy. 💫
How do you protect your precious peace? 🤔

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Kristi D. Williams 🌟 Customer Service Professional 🌟

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The Battle

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Kristi D. Williams 🌟 Customer Service Professional 🌟

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