Nico P.

muup

Co-Founder

UPQODE

Chief Executive Officer

128.digital

Founder

Wiremo

Managing Partner

QODERS family

wCopilot

truethemes

Owner

CEO at UPQODE, 128.digital, TrueThemes and Qoders Family

On the milestone to launch 20 Businesses by 2024

Amadeus

Projects Manager Principal Specialist

Endava

I am responsible for the project set and effectively managing Agile delivery along with Scrum Masters and Agile Coaches in complex and large-scale engagement of 7 teams. I am responsible to adjust the delivery model, ways of working and processes so that the team is focused on the most value-adding activities and realistic schedules are built incorporating team’s estimates, dependencies, risks and engagement constraints. As, Senior Agile PM, I set up the scope and risk management approaches and ensure the mitigation plans are executed for all known risks and issues. In all environments, my role as Senior Agile PM, is to drive alignment and clarity across often competing priorities. I am here to safeguard the disciplined approach to scope and risk management and ensure impact assessment on budget, schedule, quality and team is carried out in a due time for informed decision making and where 
applicable the needed changes are renegotiated with stakeholders with the support of the Delivery 
Manager.
Being Senior Agile PM  I am responsible to steer the needed communication and reporting inside his engagement tailored to various needs of different parties and will act as a Line manager and where applicable as the Career Coach. I ensure the engagements are financially viable and will mentor and coach team where applicable to foster an effective collective ownership of Agile delivery. 
As Senior Agile Project Manager (SC) I ensure that clients benefit from the consulting services on various delivery aspects including building continuous improvements, DevOps mindset and tools, and exploring options for cost, schedule and quality optimizations.

Senior Agile Projects Manager

Agile Projects Manager, Certified Scrum Master

Orange Moldova

- Plan, execute and finalize projects according to deadlines and in line with company roadmap (Internal and transversal projects)
- Manage the projects delivery on time, on budget, according to customers specifications and desired quality.
- Communication and client facing with key role in managing multiple stakeholders.
- Strategic role in project initiation, and planning.
- Participate in mobilizing high performance teams.
- Preparing periodic reports, progress, status or other special reports for management.
- Participate or lead specific Project Management discipline activities. 
 - Coordinate Department Roadmap, tack execution of the all department projects and calculate KPI's
- Define the project's objectives.
- Identify resources and will coordinate the efforts of team members(and/or third-party contractors) in order to deliver projects according to the plan.
- Oversee quality control throughout the project's live cycle
- Perform a variety of tasks including, but not limited to, develop specifications, coordinate all resources, set deadlines, monitor, summarizing and communicate the progress of the project.

IT Department Projects Manager

- Overall testing strategy and planning management.
- Test strategy documentation review and validation.
- Coordination, with both Technical and Business, of the Test Book creation and update.
- Coordination of the test phases (including test preparation) with Business and Technical teams.
-Testing plan management with the client and the third party application suppliers, including:
- Test execution and progress reporting;
- Defect management and re-planning;
- Test execution follow-up.
-  Overall coordination and validation of testing Metrics Collection and Trend Analysis

Test Manager

- Plan, execute and finalize projects according to deadlines and in line with company roadmap (Internal and transversal projects)
- Coordinate Department Roadmap, tack execution of the all department projects and calculate KPI's
- Be responsible for the Managing Change Approach according to COPC Standard
- Define the project's objectives.
- Work out project specifications for the technical, commercial and administrative development
- Identify resources and will coordinate the efforts of team members(and/or third-party contractors) in order to deliver projects according to the plan.
- Oversee quality control throughout the project's live cycle
- Perform  a variety of tasks including, but not limited to, develop specifications, coordinate all resources, set deadlines, monitor, summarizing and communicate the progress of the project.

Mass Market Customer Care Project Manager

- To monitor, coach and support BO assistants in their daily activity.
- To participate in evaluations of his team members, performs periodical coaching interviews on their performance and give feed-back/feed-forward. 
- To be responsible for the quality of service offered by his/her team 
- To efficiently collaborate with the partner’s counterpart in order to solve all operational issues.
- To make proposals for optimization of International operations BO activity in order to stick to the continuous improvement target.
- To provide weekly/monthly or upon managers request reporting on activity of his/her team
- To identify training needs of team members & cooperate with training executive in order to provide training sessions.
- To create team spirit and build a real team capable to accept and overcome challenges.
- To follow the requirements of the integrated quality management system provided in the Employee Handbook.

International Operations Team Leader

- Help line assistance for Orange customers: services, account state, debts, solutions, advice
- Promote company's services and image through knowledge, customer orientation
- Communicate with Back Office, Credit Control and Activation teams
- Answering customers requests according to established standards
- Dealing in an efficient and gentle manner with any customers' requests regarding Orange services: information, equipment, complaints
- Promoting company's services and image through knowledge, customer orientation and responsiveness to customer's needs
- Handling difficult customers and communicating with other sub-departments to solve requests

taplio

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Nico P.

Natalia Pasecinic

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