Healthie

Responsible for the complete marketplace operations, from vision to execution. Creating valuable product partnerships with other digital health companies to bring additional value to our customers.

In H2 2023, led the complete legal restructuring of Healthie's marketplace to ensure compliance with a number of federal statutes as Healthie became ONC certified. This restructuring included moving existing partners to new agreements to create more standardization across the marketplace. To date, Healthie has over 30 partners building to our APIs. In March of 2024, we relaunched the marketplace as “The Harbor.”

My role also includes direct management of a Clinical Operations Program Manager and Partner Success Manager.

Director of Marketplace

Joined Healthie’s business development team in December 2022 as a Senior Account Executive. Was 150%+ to quota before being promoted to Director of Marketplace

Business Development

haley

haley is a mental health conscious search engine that acts as a resource directory and content distribution platform. It's the easiest way for anyone to find what they're looking for in mental health thanks to our unique filters. In March of 2023, we officially turned off the site.

Co-Founder and CEO

Panda Health

Panda is healthcare's first digital health marketplace and is contracted to be Vizient's exclusive digital health marketplace. Some of the top names in healthcare, Yale, Ochsner, UW, are not only investors but clients of Panda.

Led the business development outreach for remote patient monitoring and digital patient intake. Also participated as subject matter expert on telehealth and digital patient intake.

Director, Digital Health Portfolio Growth

Mend Family: Integrated Telehealth for the Modern Practice.

Led the hiring of 6 BDRs who succeeded hitting quota in their first months and were promoted to Account Executives

Director Of Business Development

Quota Attainment for Q1-2021: 165%
Deal Sizes Closed: ARR up to and over $500,000

 Moved into Director of Business Development role

Sr. Account Executive

As an Account Executive, I work to develop new client relationships, strategic partnerships, and manage existing partnerships with a variety of healthcare organizations. (Behavioral Health, Medical, FQHC, Hospitals, Health Systems, etc)

2020 Sales - $2 million+ in contract value  
Deal Sizes Closed: ARR up to and over $330,000
Tech Stack Used: Salesforce, Outreach, ZoomInfo, Gong, Slack, GSuite, LinkedIn

Account Executive

Inbound Sales Representative

Sales Development Representative

OY-L

Created weekly reports to aid in the CEO's decision making by using modern marketing analytics tools including Google Analytics and Facebook Pixel
Designed and Implemented a multi-channel digital marketing strategy, resulting in 91% increase in site traffic, 102% increase in new users, 705% increase in social acquisition and 285% increase in email acquisition

Digital Marketing Manager Internship

Healthcare Partnerships | Director of Marketplace at Healthie

Experience at digital health companies from pre-revenue to 8-figures in ARR and led sales for a telemedicine company that more than tripled in size during the COVID pandemic. 

Outside of work, I still keep up to date on everything track and field. During the weekends, you can trust I'm watching this week's Formula 1 race before heading out to the beach or one of Orlando's world renowned theme parks. 

Any inquiries: nneral@gmail.com
Meet with me: intro.co/NickNeral

Nick Neral

American Vision Partners

Talent Acquisition Partner

Vita Health

• Expertly manage end-to-end recruitment processes, from initial candidate screening to offer negotiation, ensuring a seamless and efficient candidate experience.
• Skillfully negotiate job offers and manage candidate expectations, ensuring a smooth on-boarding process and successful candidate placement.
• Conduct comprehensive candidate assessments, including interviews and reference checks, to identify candidates who align with both clinical requirements and cultural fit.
• Collaborated with the credentialing and licensing team to facilitate a streamlined communication process, effectively gathering essential information from candidates pertaining to their credentialing requirements.
• Act as a brand ambassador, representing the organization positively in all interactions with potential candidates and external partners.
• Assist the Finance department with payroll for 1099 contract employees.
• Partner with People Operations to help with the on-boarding presentation for new employees

Full Cycle Recruiter

Foresight Mental Health

Driving the talent acquisition strategy for a startup mental health organization with 1K+ employees, I oversaw and implemented HR policies and standard operating procedures while navigating steep growth and change, growing from 30 employees to 1K+ employees at the company's peak. This entailed recruiting and interviewing 800+ during massive recruiting campaigns and hiring surges to place 300+ employees. I partnered with HR managers to develop job descriptions, key metrics, and performance plans and directed quality assurance initiatives, customer service, and logistics to drive performance excellence.

Other key contributions: 
★ Built a culture of accountability, creating positive experiences for teams and hiring managers by setting forth quality assurance metrics and delivering effective corporate communications 
★ Developed a process to implement the Greenhouse recruiting software in partnership with the Director of Talent Acquisition 
★ Onboarded a team of 10-12 hiring managers onto the platform and new processes
★ Sourced hundreds of applicants to ramp up for hiring, recruiting from entry-level to executive-level 
★ Identified, recruited, and selected a highly effective director-level candidate in <3 weeks 
★ Initiated and led a quality improvement process to review and assess ongoing operations 
★ Set a standard for excellence, retaining 80% of staff recruited year-over-year 
★ Navigated a layoff, shepherding teams through periods of uncertainty, change, and ambiguity

Senior Talent Acquisition Partner, Operations

Collaborating with leadership, I played a pivotal role in shaping the talent acquisition strategy and vision, recruiting and hiring candidates for marketing, finance, payroll, operations, medication management, and talent acquisition roles, among others. I drove a culture of performance, sourcing best-in-class candidates and filling 80% of vacancies in <30 days. 

Other key contributions:
★ Executed strategic enhancements and change management within the talent acquisition department 
★ Placed >150 candidates annually, including senior-level leadership roles with a retention rate of 80%+
★ Negotiated candidate salaries and prepared detailed employment contracts
★ Oversaw ATS software updates and management 
★ Built rapport and cultivated relationships across diverse candidate pools

Talent Acquisition Partner, Operations

Delivering robust administrative responsibilities for the Chief Operating Officer, Chief Development Officer, and other key executives, including 2 co-founders, I drove administrative efficiency while concurrently owning talent acquisition responsibilities. Additional duties included scheduling and maintaining 4 intense calendars, balancing executive time among key priorities and needs, advising executives on business functions to produce measurable operational gains, and preparing confidential documents. I also orchestrated a high-impact event for 12 business professionals, overseeing travel, hotels, and meals.

Executive Administrator

Hand-picked to direct operations of the entire San Jose office, I generated revenue of $600K+ annually and administered medical billing for ~100 members by distributing bills to 4-5 insurance providers. 

Other key contributions: 
★ Sustained the lowest open billing rate at <10% with 90% paid in <30 days 
★ Communicated with co-workers via Slack concerning schedule changes or client issues
★ Championed client success, booking new clients for mental health services to drive client satisfaction
★ Resolved 99.99% of customer issues in <48 hours by devising swift, effective solutions
★ Maintained the front office prior to Covid-19 remote operations

Operations Coordinator

PRIVATE HOME

Serving as a nanny during college was a rewarding experience. I created a nurturing, safe environment to promote the emotional, social, and intellectual growth of children, promoted healthy personal hygiene habits, and supervised play activities while regulating schedules and assisting with other family functions.

Nanny

Talent Acquisition Partner ★ People Operations Partner ★ Mental Health Advocate

Bringing energy, passion, and a fresh vision to HR and talent acquisition teams, I have always been a fierce advocate for the employee experience. I enjoy challenges big and small, tackling large projects and initiatives by breaking down and managing tasks to deliver on-time, impactful results. 

With robust experience in shaping the vision, strategy, and performance of people operations for organizations across broad industries including start-ups, I've initiated and rolled out change, introducing value-added propositions that shift culture and move teams toward the strategic vision. 

Most recently leading talent acquisition for a mental health startup, I drove HR excellence and innovation, collaborating with diverse stakeholders across the organization including c-suite executives and hiring managers to power business performance and amplify the employee experience. 

My key strengths include: 
★ Management & Leadership
★ Human Resource Management
★ Talent Acquisition Programs 
★ Recruitment Campaigns 
★ Interviewing Strategies 
★ Job Development 
★ Job Acquisition Postings 
★ Hiring & Onboarding 
★ Talent Development
★ Change Management 
★ Corporate Transitioning 
★ Calendaring & Scheduling
★ Team Collaboration 
★ Recruiting Software 
★ Lead Generation 
★ Talent Sourcing 
★ Salary Negotiation
★ Employee Experience
★ Quality Improvement 
★ Corporate Communications

taplio

The Battle

Nick Neral

Jessica Buchholz

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