Salaried Women Club

Member

Crescendo Worldwide Pvt. Ltd.

Teaching basic German language skills to senior executives to help them communicate in German with the German speaking colleagues

German language tutor

Dassault Systèmes

User Assistance Developer

Cognizant

A manual tester in BSS domain with German language skills.
Performing as a deputy PO to communicate with German developers and onsite colleagues.
Leading a German language training program within the organization for aspiring associates.
Devising execution documentation for automation purposes
I also gather requirements and design test cases to test new functionalities and impart this knowledge about new test cases to the offshore team

Associate

Coached pan-India Cognizant employees in the German language
Revised and reviewed DE>EN translation documents from various domains such as legal, ManLog, SAP, Banking and Finance, Insurance, Telecommunications, written email communication
Maitenance of team efforts data which showed productivity % of the month

Programmer Analyst

Coordinated a project as an interpreter for language support during ticket resolution. It involved interfacing with the German-speaking end customers and technical teams. Gained know-how of SNOW portal.
Engagement with Google - as a vendor. I was in the AdWords team for German language representing India. The task comprised of extraction of business highlights from German sites, which would attract more customers.

Programmer

Springer Nature

Interfacing with German, Austrian and Swiss authors and editors in German and conveying their issues to the In-House production team in English
Writing emails in German and translating their emails in English for production team
Quality control before ePub (Online edition)

Jr. Project executive

Technical Writer | German Content moderator | I help you translate your complex information into coherent content by breaking it down into simple steps

I simplify complex content for social media, product documentation, and technical writing. With 9+ years in German-English translation and project coordination, I specialize in teaching German, communication, leadership, and problem-solving. I value feedback to improve and create engaging content.

Neha Phulmamdikar

• Sneha (She/Her) is an I.T. Operations professional & German Language Specialist with proven experience of 16 years. •  Held various positions : Deputy Manager, Test Manager/Product Owner, Tech Support Analyst, Project Management Office coordinator & German language Translator • As Test Manager headed a team of 11 personnel.  

AREAS OF EXPERTISE:
• Resource Planning
• Ticket Management 				
• JIRA, Kanban  
• Tech Support 		
• MS Office 	 		
• MS- Excel (advance)
• Cross-Functional Collaboration  			
• Critical Thinking   						
• Emotional Intelligence
• Leadership   

KEY RESULT AREAS:
• Headed a team of 11 testers. 
• Functioned as backup to Scrum Master. 
• Installing and configuring different Backup Exec Agents like Exchange Agent, SQL agent, VMware agents.
• Aiding in the Disaster Recovery task.
• Proof read the German content of Offer pages and submit it to the website team.
• Ensure the accuracy of input from the technical team. 
• Monitor the performance/response of the offerings and suggest tips for improvement.
• Develop the offer pages by implementing social proof points with the assistance of website team.
• Handle the JIRA tickets pertaining to each offer page.
• Collaborate with website team to bring the Offer page live and for all the development activities of Offer 
				page: SEO, E-mail nurturing campaigns.
• Handling Major incident \Clarification tele-conversations. 
• Creation of Epic/Test Plan and closure.
• Identification of new areas introduced in Regression.
• Coordination with on-site counterparts regarding KT plan.
• BDQN report creation for all regression areas.
• Setting open tickets and TCCs and close test-plans in JIRA. 
• Tracking status of daily smoke tests, tickets and TCCs.
• Guiding testers in case of any error or deviation. 
• JIRA Dashboard creation & Kanban Board creation.
• Providing support/inputs/updates to Incident Management regarding CRM-T tickets.
• Attending agile ceremonies like PI-planning, PM-PO sync etc.
• Understanding the scope of Regression suit. 
• Coordinating with business customers across the globe. 
• Installing, Configuring and creating backups on most of the Windows Operating Systems.
• Upgrading, Migrating the Backup Exec server from one flavor of Windows to other.
• Hands on experience on Backup Exec for Windows Server – 10x, 11x , 12x and 2010.
• Managed On-boarding / Off-boarding process for the staff. 

Please feel free to contact me for further information.
smachikar@gmail.com   ||+91- 99608 92917 || Pune-411 041,  (India)

Thank you for reading my career summary.

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