Mukesh Bakshi

Senior User Experience Design Lead | UX Strategy, User Research, UI/UX Design

I’m a Senior UX Leader with 18+ years of experience driving end-to-end design transformation across enterprise platforms, financial systems, operational dashboards, and global SaaS products.I specialize in building high-performing design teams, modernizing design systems at scale, and integrating AI-assisted workflows (Figma AI, ChatGPT, Claude) to accelerate exploration, improve quality, and remove inefficiencies across UX operations.Over the years, I’ve:Scaled UX teams across global regions (India, Korea, Vietnam, SEA)Built design systems used by 50+ products, improving consistency &amp; reducing development effortRedesigned complex transactional and operational flows for enterprise solutionsParticipated in A/B testing cycles that improved key metrics like task success &amp; conversionReduced support tickets by 45% and increased user satisfaction by 35% at SamsungCollaborated closely with engineering using structured handoff and Dev Mode processesIntegrated AI/LLM tools into my team’s design process for research, content, and design QAImproved accessibility using WCAG-aligned AI-assisted audits and manual checksI am passionate about AI-augmented design, system thinking, and using UX as a business lever.My leadership style focuses on clarity, speed, mentorship, and enabling designers to work with confidence and autonomy.Currently open to global design leadership roles where I can drive high-velocity design delivery, build scalable systems, and lead teams through the next wave of AI-driven transformation.Technical Skills :- Figma &amp; Figma AI, AI-assisted design workflows, Design Systems, UX StrategyInteraction Design, User Research, Information Architecture, Accessibility (WCAG), PrototypingA/B Testing, Enterprise UX, Team Leadership

User Experience Design Leader - Web Applications | Prototyping | Mobile | Agile Methodologies

1. Expanded user experience team from 8 to 20+ designers and pioneered user-centric design principles that drove 25% increase in Net Promoter Score.

2. Led UX strategy for AI chatbot, increasing task completion 15% through customer portal redesign based on usability testing.

3. Mentored designers on prototyping and presented at 3 conferences on human-centered methodologies.

4. Drove the development of user interfaces for Samsung's recognizable mobile apps by collaborating with product managers.

5. Spearheaded digital transformation initiatives centered on design thinking and customer engagement.

Portfolio- https://aonnoysengupta.com/

A freelance multi-disciplinary designer with a focus on user research, visual & interaction design. My work is not just limited to creating beautiful interfaces for both mobile and the web, but also serving a meaningful purpose behind every pixel.

With 8 years of experience in the design industry, I have helped businesses & startups, by digging deep into their core values and helping them achieve their goals- by making profitable designs. 

In my design process I follow a user-centric approach, called design-thinking. It is where I connect your business goals and actual user needs to find the weak spots. With this approach you not only get pretty pixels, but well thought out, user tested, working design solutions.

Thanks to my background study in computer science, it has immensely helped me with working in close collaboration with experienced developer teams. Allowing me to prepare design deliverables in a way that is easy to understand, implement onto the product, and speeds up the developing process.

Design allows us to differentiate ourselves by showing attention and care about our customers and users. Everybody values design either consciously or unconsciously. This is why I love creating thoughtful, meaningful and polished experiences, which makes both the creators and customers happy.

If you have a web or mobile app project in mind, or just want to chat, feel free to contact me. - hello@aonnoysengupta.com



taplio

The Battle

Mukesh Bakshi

Aonnoy Sengupta

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?