WESTconsin Credit Union

Social Media and Digital Marketing Coordinator

ToyVentive

- Managed marketing efforts with effective planning and execution for a seven-figure Amazon seller
- Led the development and implementation of six new products
- Created and optimized graphics, photos, and videos throughout 26 listing variations
- Communicated effectively while managing graphic designers by turning rough concepts into detailed instructions
- Conducted product research by analyzing competitors and identifying opportunities
- Managed and analyzed digital advertising with emphasis on Amazon, Pinterest, Facebook, and Instagram
- Implemented new social media strategy and created video content, causing a dramatic increase in organic reach
- Executed Amazon Live strategy for platform optimization, resulting in over 50 hours of livestreaming
- Created email marketing campaigns for direct connection with existing subscribers
- Repurposed existing chat marketing automation, leading to a daily increase of social media followers

Marketing Manager

Spee Dee Delivery Service, Inc.

- Responsibly operated a combination vehicle equipped with air brakes and a manual transmission
- Picked up and delivered freight for commercial and residential customers
- Loaded and unloaded trailers with a pallet jack, and by hand as needed

CDL LTL Driver

- Safely navigated a delivery route while demonstrating excellent organization and problem-solving skills
- Provided exceptional customer service while picking up and delivering packages weighing up to 150 pounds

Route Driver

Eau Claire Ford Lincoln Quick Lane

- Managed company websites, social media accounts, and reputation management platforms to ensure accuracy, engagement, and visibility during a period of record-breaking vehicle sales
- Created videos, photos, graphics, and written content to build online presence
- Exceeded a daily average of 24 hours of watch time from video content on YouTube
- Contributed graphic design work for a variety of in-house design projects
- Led and organized events including an annual community event for 2,300 people
- Managed inventory photography process while providing training and materials to Sales and Reconditioning teams
- Represented company at various seminars, trade shows, job fairs, and promotional events including SEMA
- Built email marketing campaigns for continued connection with customers
- Developed sales skills at ongoing training sessions
- Worked with digital advertising specialists for regular monitoring and optimization

Marketing Assistant

High Roller Skating Center of Eau Claire

Served as a team leader while engaging with customers in a high-energy recreational environment.

Shift Supervisor

Hoffy's Skate America

Delivered excellent customer service in multiple departments while providing a fun and safe recreational experience for people of all ages and backgrounds.

Head DJ & Floor Guard

Porter's/Jewel of India Restaurant

Independently provided exceptional service in a diverse, fast-paced environment.

Server

Years before I understood what “marketing” meant, I was editing videos, designing logos, and selling branded apparel to friends. In favor of my natural interest, I committed to earning my BBA and studied Marketing at University of Wisconsin-Eau Claire. After graduating with four consecutive semesters on the Dean’s List, I dove into three years of hands-on marketing experience at Eau Claire Ford Lincoln Quick Lane. Most recently, I was the Marketing Manager at ToyVentive. At this point in my career, I’ve organically generated over 3 million views on YouTube, planned a major event for over 2,300 people, and brought six new products to life.

Brian Szymanski

Clemson University

Assist research team on the MAiN 2.0 Study (Managing Abstinence in Newborns) a collaboration between Clemson University and Prisma Health Upstate, researching effective palliative treatment models for opioid-dependent newborns. This program is supported by the Department of Health and Human Services.
Perform qualitative midpoint interviews with hospital staff
Conducting community needs assessment and semi-structured interviews with community agencies

Graduate Research Assistant

Spherion

Facilitating communication and collaboration between 988 and 911 services 
Outreach to the public to increase awareness of 988

Outreach Coordinator 988/911 for DHS

Great Lakes Inter-Tribal Epidemiology Center (GLITEC)

Engage in public health practice with Tribal communities. 
Serves as a resource for technical information in public health information, practice, and innovations.
Make oral presentations, both scientific and non-scientific.
Created oncology fact sheets for relevant types of cancer based on the population.
Research and identify appropriate evidence-based or promising practices for a variety of public health areas/disease topics

Public Health Specialist

Wisconsin Literacy

Program management of a large grant received for COVID-19 vaccine outreach from the state.
Hired and managed 4 VCO Specialists ensuring effective outreach throughout the state.
Created digital communications & social media posts - made LinkedIn, Facebook, and Twitter posts.
Assisted in planning the VCO presummit and Health Literacy Summit
Stakeholder management - giving updates to board members, CDC/DHS, specialists, and organizations participating in the subaward process.
Developed and trained local community leaders, other non-profit organizations, and community-based organizations on health, digital, and science literacy to support COVID-19 vaccination outreach efforts
Led and nurtured vaccine outreach strategies by building partnerships with trusted community partners and organizations.
Assisted in creating tailored resources for local communities, such as infographics and factsheets.
Supported community-based organizations in data collection and reporting to evaluate success of outreach efforts.

Vaccine Community Outreach Project Manager

Demonstrated cross-functional team leadership
Exhibited stakeholder management skills
Monitored and managed all aspects of designated clinical trial protocols in a GMP lab
Accountable for project performance and client satisfaction of assigned clinical trials
Provided internal consulting on project management issues
Identified opportunities for process improvement and efficiency
Acted as chief liaison to the operational personnel of major sponsors

Project Manager - GMP Labs

Covance

Facilitated project management according to scope, schedule, budget, and quality baselines
Stakeholder management from the sponsor to vendors to management
Provided direct communication to management on progress, opportunities, and issues along with identification and recommended remediation
Worked with project team to set up and maintain project schedule
Built relationships with vendors and provided vendor management
Logistics and operations management through ordering lab kits, binders, and iPads for each site and ensuring they arrived on time for the study to open at that site
Updated Xcellerate Risk Identification & Issue Resolution (RIM) tool; and followed up on outstanding action items to resolution
Updated the Project Governance Tool on a monthly basis
Facilitated study team communication & collaboration by attending & setting up team meetings; updating the ADI log; updating the Task Order Matrix; maintaining the Project Directory; setting up distribution lists, SP sites, mailboxes, and other collaboration tools; and set up / maintain project-specific trackers.
Cross-functional team leadership to facilitate timely TMF uploading, TMF reviews, TMF issue resolution, systems access, project-specific training curriculum, and other delegated tasks

Global Project Coordinator

Aerotek

Drove the availability of outcome data which optimized decision-making processes throughout the project.
Source document proofreading & review.
Compiled dossiers from multiple studies for the outcome review committee.
Coordinated efforts to achieve case closure and paperless endpoint case processing.

Adjudication Assistant II - Contractor

UNC Lineberger Comprehensive Cancer Center

Administration and coordination of oncology clinical trials (phases I, II, and III).
Stakeholder management for my management team, PI, Sponsor, and monitors.
Recruited, screened, and assessed eligibility, registered research subjects.
Collected, analyzed, and reported data on multiple trials using various EDCs.
Liaised with doctors, nurses, CROs, patients, and multiple departments (cross-functional teams).
Coordinated Site Initiation Visits, Start-Up Meetings, Monitor Visits, and Close-out Visits.
Participated on the committee for professional development.
Subject and data management.
Trained staff.

Clinical Research Coordinator

Submitted modifications and renewals to the IRB for oncology clinical trials.
Collaborated with CROs to ensure regulatory documents are complete and up-to-date.
Used OnCore to initiate, maintain, and terminate studies.
Maintained regulatory files for monitor visits and audits.
Created agendas and recorded minutes for the weekly pod meetings.
Participated on committees for process improvement, hiring new staff, and professional development.
Developed working knowledge of regulatory compliance & procedures relating to oncology research.

Regulatory Assistant

UNC Health Care

Acted as liaison between Emergency Dept staff, patients, and other departments within the hospital.
Ordered EKGs, blood work, lab work, imaging tests, supplies, and equipment using EPIC & Lawson
Coordinated a process improvement change with pharmacy to increase efficiency in non-acute care unit.
Orchestrated communication via pages, interpreters, faxes, and phone calls
Ordered emergency release blood for trauma patients & set them up as disaster patients, if needed.
Registered emergent patients arriving via ambulance and helicopter.
Trained other health unit coordinators and volunteers who worked in the ER.
Answered patient call bells.

Health Unit Coordinator

Project Manager/ Community Health / Change Agent

In every position I have worked, I look for ways to improve the process. I am always learning. In one position, I updated a form that we used all the time, but people just wrote what they wanted on it because the listed options were out of date. That small move got me nominated to the Process Improvement Committee by a coworker. While on that committee we updated our processes to mostly electronic instead of paper saving a ton of actual paper, printer supplies, and space where we previously stored all our papers. 

In a separate position, I noticed that nurses had to leave the non-acute emergency department quite often to retrieve the medicines they needed. After getting the okay from my manager, I tracked which medicines they were leaving to get and coordinated with the pharmacy department to get the machine in our department updated. I saved time and steps for the nurses, improved the customer experience, and saved our department money.

These are just two examples of process improvements but I'm also a relationship builder. As a project manager (and in many of my roles) I need to maintain relationships with both internal and external stakeholders to help things run something. These same skills are important for community outreach and working with groups and communities as well.

taplio

The Battle

Brian Szymanski

Margaret Marcou, MAS

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