Amdocs

- Lead a dynamic business development organization, building and developing a highly effective sales team.
Implemented a new business development process, optimizing efficiency and driving improved sales performance.
- Designed and articulated a compelling sales story to captivate prospects, differentiate the Digital Brands Suite, and drive customer engagement.
- Defined the Ideal Customer Profile (ICP) to ensure precise targeting, focusing efforts on high-value opportunities.
- Went beyond sales responsibilities to ensure a seamless customer experience, orchestrating the setup of demo flows aligned with the sales narrative to showcase the real value of the Digital Brands Suite.
- Collaborated closely with cross-functional teams, including product development, marketing, and customer success, to align strategies and enhance the overall customer journey.
- Developed and nurtured strategic partnerships and alliances to expand market reach and drive revenue growth.

Business Development / Story Teller

Zuora

- Contribute to Zuora's market-leading position in SAAS and the Subscription Economy by providing expert guidance in solution architecture and management.
- Collaborate closely with customers to understand their requirements and translate them into scalable, innovative, and customer-centric solutions.
- Leverage deep knowledge of the Subscription Economy to advise and guide customers on best practices and strategies for growth and success.
- Drive the successful delivery of solutions, ensuring they align with customer expectations and business objectives.
- Act as a trusted advisor to customers, providing ongoing support, resolving challenges, and fostering long-term partnerships.
- Utilize strong problem-solving skills to identify and address customer needs, helping them achieve maximum value from the Zuora platform.
- Continuously stay updated on industry trends, best practices, and emerging technologies, integrating new knowledge into solution design and delivery.
- Collaborate with cross-functional teams, including sales, product development, and customer success, to ensure seamless customer experiences and drive customer satisfaction.

Senior Solutions Architect

- Led the Solution Team responsible for end-to-end scoping and design of all BAU (Kenan/C1) and Digital transformation projects using Optima (formerly known as DBSS).
- Successfully recruited and strengthened the team, doubling its size to 50 dedicated solution professionals.
- Celebrated numerous achievements with the team, delivering impactful solutions and driving customer success.
- Focused on organizational growth and improving best practices and performance in the areas of Cloud/SAAS, bringing enhanced value to new and existing customers.
- Managed the implementation of OBOK, an innovative SDLC tool powered by AWS, Cloud Jira, and AWS Lex. This tool streamlined business processes, improved collaboration, and provided a Solution Architect Remote Assistant, bridging the gap between customers, pre-sales, and design teams.
- Managed the Customer Advisory Team, ensuring seamless customer experiences and driving customer satisfaction.
- Acted as a Solution Lead in the PLDT transformation project, a complex digital and business transformation program utilizing Amdocs BSS and Kenan Billing.
- Successfully navigated a continuously changing environment, overseeing hundreds of interfaces, applications, and data sources.

Lead Enterprise Architect and Team Manager

- Led the design and timely completion of a Kenan upgrade project for PayPal, focusing on upgrading the Merchant Billing solution from BP 11.0 to our Kenan FX 4.2 solution.
- Oversaw the technology refresh, implementing RH 7.2, Java 8, Oracle 12c, and establishing a new integration with Kenan FX using our Java API-TS interface.
- Utilized the Rest API interface and JBoss Fuse ESB for efficient enterprise integration services.
- Collaborated closely with the PayPal team to understand their requirements, align the project scope, and ensure a seamless transition from the previous version to the upgraded solution.
- Managed project timelines, resources, and budgets to ensure successful project delivery within the designated time frame.
- Implemented effective project management methodologies, including risk assessment, issue resolution, and stakeholder communication.
- Conducted regular project status meetings and provided updates to the PayPal team and senior management, ensuring transparency and alignment throughout the project lifecycle.

Senior Enterprise Architect

- Initiated a design project with IBM Japan and Rakuten to rationalize their billing systems and processes.
- Collaborated closely with IBM Japan, providing knowledge and guidance on the planned approach for the project.
- Played a key role in driving improvements to the Requirement Traceability Matrix (RTM), an internal tool used to track and report the status of requirements and solutions.
- Ensured effective stakeholder requirement traceability, monitored requirement and solution status, and provided comprehensive reports to project stakeholders.
- Worked closely with cross-functional teams to gather and analyze requirements, aligning them with business objectives and technical feasibility.
- Leveraged industry best practices and expertise to design efficient and scalable solutions that met the unique needs of IBM Japan and Rakuten.
- Facilitated collaboration and communication between project stakeholders, ensuring a clear understanding of requirements and promoting successful solution delivery.
- Monitored project progress, identified risks and issues, and implemented mitigation strategies to ensure on-time and on-budget project delivery.

- Led the end-to-end requirements and design of an upgrade project from Kenan FX 2.0 to Kenan FX 4.0.
- Addressed challenges related to platform change, specifically replacing Tuxedo with JBoss EAP, and providing Setar with a new provisioning solution.
- Collaborated with cross-functional teams to gather and analyze requirements, ensuring alignment with business objectives and technical feasibility.
- Developed a comprehensive upgrade strategy, focusing on maintaining backwards compatibility with existing APIs while introducing the new platform.
- Designed and documented the architecture, ensuring scalability, performance, and security considerations were met.
- Collaborated closely with development teams, providing guidance and oversight throughout the upgrade process.
- Conducted thorough testing and quality assurance to validate the functionality and stability of the upgraded system.
- Monitored project progress, identified risks and issues, and implemented mitigation strategies to ensure successful project delivery.
- Provided ongoing support and knowledge transfer to stakeholders and end-users to facilitate a smooth transition to the upgraded solution.

- Transitioned from Comverse to Amdocs in July 2015, contributing to integration, enterprise architecture, and business transformation projects.
- Served as the Enterprise Architect for UTS Curacao, leading the introduction of new services, specifically focusing on IMS/IPTV.
- Collaborated closely with cross-functional teams to gather and analyze requirements, ensuring alignment with business objectives and technical feasibility.
- Developed comprehensive architecture designs, considering scalability, performance, security, and integration requirements.
- Worked with GTT on the introduction of GPON for their business and residential market, responsible for end-to-end requirements capture and design.
- Focused on the seamless integration of GPON with facilities management and service provisioning systems.
- Played a key role in driving successful project delivery, ensuring the alignment of technology solutions with business strategies.
- Collaborated with stakeholders, including facilities management and service provisioning teams, to ensure efficient and effective GPON implementation.
- Provided ongoing support and guidance throughout the project lifecycle, ensuring a smooth transition and successful service launch.

Mavenir

- Led the requirements capture and design of Mule ESB—an integration layer connected to Comverse CV, enabling the exposure of essential business services.
- Successfully designed and implemented 13 key business services for one of Cable and Wireless' operations in the Caribbean, ensuring seamless integration and enhanced functionality.
- Assumed responsibility for the requirements capture and design of a new Converged ComverseOne 3.7.7 platform, which included elements like PCRF/PCF, for UTS Curacao.
- Collaborated closely with stakeholders to gather requirements and translate them into comprehensive and scalable designs, delivering a platform that met UTS' specific needs.
- Supported ongoing internal improvements to the Requirements and Design Methodology Process, driving efficiency and quality in project implementations.
- Provided valuable support to the team by conducting requirements and solution analysis for various customer projects, ensuring the delivery of effective solutions.
- Contributed to presales activities, utilizing expertise in solution architecture to assist in winning new business opportunities.
Collaborated with cross-functional teams, including sales, product development, and customer success, to ensure alignment and seamless project delivery.
- Stayed updated on industry trends and emerging technologies, incorporating them into project designs and solutions.

Enterprise Architect

- Collaborated as a member of the design team responsible for Play's RTBS replacement with the Comverse One converged platform.
- Led the enterprise solution design, focusing on seamless integration and end-to-end requirement traceability.
- Played a key role in integrating Comverse One with Kenan FX, ensuring the synchronization of Orders, Offers, and Transaction Records between the two systems.
- Ensured that real-time rating for both prepaid and postpaid subscribers, as well as billing/invoicing processes, were effectively handled by the Kenan FX system.
- Maintained a strong focus on preventing the loss of transaction records, guaranteeing accurate and reliable billing information.
- Leveraged expertise in integration and requirement traceability to create a robust and efficient solution.
- Collaborated closely with cross-functional teams, including developers, testers, and project managers, to ensure successful implementation and deployment.
- Supported Play's Enterprise Architecture needs, delivering high-quality solutions aligned with business objectives.
- Concurrently provided valuable Enterprise Architecture support for Tele Greenland, focusing on end-to-end requirement traceability using the Doors requirement management tool.
- Resolved open questions and issues, ensuring a clear understanding of the solution and facilitating effective decision-making.

Comverse

- Assumed responsibility for the solutions design of CTM Macau's prepaid/postpaid system transformation project.
- Led the migration efforts to transition to a Comverse One convergent real-time rating platform, partnering with TCS TATA to ensure a successful implementation.
- Collaborated closely with stakeholders to understand business requirements and translate them into robust design solutions.
- Identified opportunities to bring a lower cost of ownership, improved time to market, and enhanced revenue control using Comverse's market-leading VAS product.
- Played a key role in the design and implementation of the DMM Policy/Quota Management (PCRF) component of the project.
- Leveraged expertise in solutions design and VAS products to optimize system functionality and efficiency.
- Collaborated with cross-functional teams, including developers, testers, and project managers, to ensure seamless integration and successful project delivery.
- Conducted thorough testing and quality assurance measures to ensure a stable and reliable system.
- Provided ongoing support and guidance to stakeholders, addressing any challenges or issues that arose during the transformation process.

Solutions Architect

- Assumed responsibility for the requirements capture and design of an MVNE/MVNO solution for Cell C.
- Leveraged the Comverse One platform to design a comprehensive solution that enables Cell C to operate as an MVNE and cater to the specific needs of its MVNO customers.
- Orchestrated the management and integration of over 42 interfaces and implemented 40 system customizations to ensure seamless end-to-end operations.
- Collaborated closely with stakeholders to understand their requirements and translate them into scalable and purpose-fit design solutions.
- Conducted thorough analysis and feasibility studies to ensure optimal system performance and functionality.
- Worked closely with cross-functional teams, including developers, testers, and project managers, to ensure successful implementation and deployment of the MVNE/MVNO solution.
- Provided ongoing support and guidance throughout the deployment process, ensuring a smooth transition and efficient operations.
- Collaborated with Cell C's internal teams and MVNO partners to align solution capabilities with their specific business requirements.
- Monitored system performance and implemented continuous improvements to enhance customer experiences and drive business growth.
- Supported Cell C's prepaid, postpaid, and hybrid services, ensuring seamless service delivery and exceptional user experiences.

Telfort

- Spearheaded the enterprise system architecture, responsible for capturing requirements and designing solutions that align with business objectives.
- Led the design and implementation of new and emerging services, leveraging industry best practices and emerging technologies.
- Collaborated closely with stakeholders to understand their needs and translate them into comprehensive and scalable system designs.
- Ensured the seamless integration of technology solutions, optimizing system functionality, and delivering an exceptional user experience.
- Developed and implemented robust architectural frameworks and standards to guide system design and development activities.
- Built and led operations teams, fostering collaboration, and driving operational excellence.
Implemented effective processes and workflows to streamline operations and improve overall efficiency.
- Championed continuous improvement initiatives, leveraging data-driven insights to optimize system performance and reliability.
- Collaborated with cross-functional teams, including development, testing, and project management, to ensure successful implementation and deployment.
- Provided ongoing support and guidance to operations teams, addressing challenges and ensuring the achievement of operational goals.

Viag Interkom

Billing Consultant

With over 25 years of experience in the software industry, Mark is a seasoned business development leader and  storyteller who helps Telcos, MNOs, MVNEs, MVNOs, and B2B customers go digital with SAAS solutions. He is has extensive expertise in SAAS, Billing, and complex Digital Transformation.

As a lead in a dynamic business development organization at Amdocs, Mark manages a highly effective sales team, designs and articulates a compelling sales story, defines the Ideal Customer Profile, and ensures a seamless customer experience. He also collaborates closely with the solution and delivery teams, orchestrating the setup of demo flows and providing expert guidance in solution architecture and management. Mark is passionate about delivering solutions with strong business value, staying up-to-date with industry trends, and empowering businesses and teams with technology.

Mark Prudhoe

Mattias Rejman

Amigos Venture Capital

Amigos Venture Capital is a boutique investment firm that specializes in seed capital for the telecom sector. We combine industry expertise with passion and personal networks to support the entrepreneurs we partner with.

Headquartered in Dubai, Stockholm and Lusaka, we are supporting telcos and fin-tech worldwide. The founders and partners have a long friendship and strong ambition to support new endeavours. We believe in finding and supporting the right people rather than finding the right business.

Co-Founder & General Partner

unconnected.org

unconnected.orgs focus is to contribute to an enabling ecosystem for the emergence and growth of digital inclusive initiatives globally 

We are running projects globally to bridge the digital divide with a specific focus on connecting students, women and unconnected communities.

Ambassador

Sales Director at Amdocs, specializing in driving sales initiatives across the Middle East, Africa, and APAC regions for the SaaS Digital Brands Suite powered by AWS.

Sales Director - Digital Brands Suite Middle East, Africa and APAC

Dell Technologies

Account Executive for tier 1 and tier 2 telecom and service providers in East and West Africa translating the customer's business needs into opportunities that best supported the Dell Technologies family business. Orchestrating the short- and long-term strategic approach to the customer and collaboratively harnessing and managing all necessary resources to achieve customer and Dell Technologies objectives.

Achievements:
-	Top Account Executive FY21 - Outstanding Award 
-       Signed a three-year framework agreement with the biggest telecom operator in east Africa. The 
         deal was built around a price book that was negotiated to speed up procurement and increase 
         operation efficiency due to standardize items.
-	Closed an e2e on-premises cloud data centre including HW and SW
-	Closed a greenfield telecom operator in east Africa, 5 years deal including HW, SW and Manages services. 

Quota Performances:

- H2 2021 --> 433%
- H1 2021 --> 215%
- H2 2020 --> 143%
- H1 2020 --> 101%
- H2 2019 --> 164%

Enterprise Account Executive - Telecoms and Service Providers

Ericsson

Orchestrating a seven-person cross-cultural account team ensuring positive customer experience & maximizing the overall profits
► 30 MUSD P&L responsibility for BSS and Core SW sales and client responsible for CIO and senior VP in Etisalat Group
► Overachieved 2018 sales targets and closed the first ever multi-year recurring SW deal in Etisalat
► Closed the first fin-tech deal in Ericsson since 2014, recognized as the best Global Deal in the Business Unit BDGS 
 ► Won monthly global sales competition in May and December, by signing multi-million dollar key deals
 ► Successfully renegotiated three key support contracts and successfully defended the existing footprint in Charging, Billing and Mediation

Account Manager, Etisalat UAE Account

Led techno-commercial discussion for Software and Services in OSS/BSS and Cloud NFV.
► Drive technology adaption in the Middle East and Africa with top customers like MTN, STC, Etisalat and TurkCell.
► Captured 5MUSD in SW sales in less than two months by forging a new process to identify over usage of SW licenses.

Sales Support Manager, Middle East and Africa

Lead responsible and customer interface for major business & technical decisions. 2016 Key Contributor, Highest performing employee.
►  Established IT transformation engagement with Tier 1 operator by consolidating isolated legacy OSS/BSS stacks to a single Cloud solution with resulting in reduced TTM by 70%.
►  Forged a frontend Customer Experience framework for a large operator group that reduced the customer onboarding time by 50%.

Chief Software Architect, Digital Transformation, EMEA

The driver of business development and group approvals towards MTN for SW and Services. Interface to MTN Group CIO and global procurement for all OSS/BSS related techno-commercial discussion.
►  Working closely with CIO in MTN Nigeria, Uganda, Ivory Coast, Cameroon, Ghana SA, Iran, Syria, and Sudan with OSS/BSS strategy.
►  Nominated for global sales competition after closing a recurring 5-year software & services deal.  
►  Responsible for a large OSS/BSS transformation project with a value of more than 20 MUSD in 16 countries, over 2 continents.  
►  Innovated and sold an IT Automation BluePrint framework that substantially increased the agility and flexibility inside MTN operations.  
►  Standardized and streamlined the whole MTN IT Automation architecture in 21 countries.

Engagment Manager Global Customer Unit MTN

IT Orchestration and telecom activation specialist. Driving techno-commercial engagements and perceived as the "Guru" in the region.
►  Created a regional reference architecture that was adopted by more than 10 Telecom Operators.
►  Created the first global software sales training material for the internal sales force, which later was used as a model for all software sales training material.  
►  Recognized as the top individual contributor in the Middle East and Africa out of 150+.
►  Initiated developed and successfully delivered 30+ Customer workshops in 20 countries
with over 30 customers.
► Conducted a public speak on a sales convent with 200+ attendees.

Senior Solution Architect, Orchestration & Service Fulfilment, Middle East & Africa

Managed a team of 4 local System integrators and 15 remote developers in Sweden and India  
►  Created an IT solution for a global operator that became standardized and rolled out in 16
countries, the total value exceeded 30MUSD.  
►  Transformed customer business processes and enabled growth from 8 to more than 40 million subscribers in 2 years.  
►  Managed a 3 MUSD project on time and within budget which received outstanding ratings from the customer.  
►  Created add-on sales opportunities for more than 10 MUSD.  
►  Created and implemented an IT solution that reduced the error fallout in service orders from 18% to 2% and reduced the help desk staff by 350+ (30%)
►  2009 Ericsson’s Key Contributor (most high performing employee).

Senior Solution Architec, Team Leader, Systems Integration

Pre-sales, analysis, development, and integration of solutions, customization for provisioning and activation systems with more than 7 successful projects delivered.
►  Technical management during solution delivery phase. 
►  Production of High-Level Design documentation.
►  Mentor for engineers and Solution Architects.
►  Solution support responsible, handling offers, solutions and SLAs.

Solution Integrator and Project Manager

Rejman Cunsulting

Built a company with focus on e-learning and educating Military officers in complexed warfare software programs
►  Created a software simulator to simulate tactical warfare systems on
a home laptop saving 10K USD on hardware investments. 
► Eliminated 60+ hours of in-person training for new recruits.

Founder

Saab Training Systems

► Created a training course and educated experienced Austrian and American officers on tactical warfare software
► Operated and coordinated demonstrations of warfare software. Wrote system specification and test specification documents. Developed customization on top of military graded software.

System Developer

Providing customer service to maximize sales in the store and at the cash desk by recognizing sales opportunities. This gave me a strong customer orientation and I learned how to handle all types of customers and situations in the retail business.

Sales Advisor

As Co-Founder and General Partner at Amigos Venture Capital, my drive is to fuel innovation within the telecom sector through strategic seed investments. My proficiency in SaaS sales and CRM has been instrumental in nurturing startups and fostering growth, especially in the vibrant markets across the Middle East, Africa, and APAC regions.

In tandem with my role at Amigos Venture Capital, as an Ambassador at unconnected.org, I leverage my expertise to connect the unconnected, enhancing digital inclusivity worldwide. My dedication to empowering entrepreneurs and communities aligns with our vision to support people over projects, laying the groundwork for a more connected tomorrow.

🌏 Just landed in Singapore for the Singapore FinTech Festival — one of the most exciting weeks for innovation in finance and technology!

Kicked off the week at the Mastercard Start Path event at the Mastercard Experience Center, where it was inspiring to see so many founders shaping the future of payments and digital identity.

It was also great to reconnect with Liz Rohit, whom I haven’t seen in 5 years since our time together at Ericsson in the Middle East — incredible how small and connected this industry truly is!

If you’re in town this week, I’d love to meet ambitious founders and investors driving the next wave of fintech and connectivity.
👉 Who should I meet while in Singapore?
👉 Any startups at #SFF2025 looking for funding or strategic support?

Our Amigos Venture Capital team is here and ready to connect — let’s make this week count!

#SingaporeFinTechFestival #Fintech #VentureCapital #Startups #Networking #Mastercard #AmigosVC

Amigos Venture Capital - Value and Vision Beyond Capital

Reflecting on an incredible last week at the Singapore FinTech Festival 🇸🇬 — and what a week it was.

Singapore always delivers, but this year opened more doors than expected. Between packed halls, late-night founder sessions, and a few conversations that stayed with me, we’re now in early discussions with four very promising startups we met during the event. More to come on that… 👀⚡️

A special shout-out to two of our portfolio stars who were on the ground with us: PryvX with Gaspar Wosa and Margit Arctaedius and Glide Identity with Vasile Granaci. Couldn’t be prouder of the teams — we were happy to support them with key introductions to large-scale payment providers and partners who can accelerate their next phase of growth.

If we didn’t manage to meet during the festival, feel free to reach out. Always open to connecting with founders who are building the future of connectivity, fintech, and applied AI. 🚀

Next week I’ll be in Stockholm and would love to meet a few ambitious founders over a coffee.

At Amigos Venture Capital we focus on early-stage companies in connectivity, fintech and applied AI — but I’m always open to discovering exceptional teams building in adjacent areas as well.

If you’re around Stockholm and would like to connect, feel free to reach out. Always happy to learn what you’re building and explore how we might be helpful. ☕️🚀

Absolutely thrilled to finally share this 🎉

Huge congratulations to David, Bryan and the entire Reelables team on closing a $10.4M Series A. At Amigos VC, we’re genuinely proud to be part of this journey.

Reelables is building something the logistics industry has been waiting decades for — a scalable, printable, ultra-thin smart label that brings true item-level visibility to global supply chains. The impact this will have on efficiency, traceability, and cost reduction is enormous, and we’re only at the beginning.

What impressed us from day one was the team’s deep engineering focus, relentless execution and their ability to solve a problem that has challenged the industry for years. This isn’t incremental improvement — it’s a step-change in how assets can be tracked across the world.

Excited to continue supporting the team alongside such a strong group of co-investors.

The future of logistics is being rewritten — one smart label at a time. 🚀

🔗 https://lnkd.in/dvy5X5zJ

Reelables is excited to announce it's Series A, raising 10.4M USD.  A testament to our incredible team and the road ahead with smart labels and supply-chain visibility.

A huge thank you to Silicon Labs, Moneta Ventures, Y Combinator, Raptor Group, Amigos Venture Capital, SmoothBrain, Brian Modoff, Patrick Moorhead and Dr Frank Lucas

Here's what some of them had to say:

"Reelables is redefining what’s possible in supply chain visibility. Their printable smart label technology unlocks item-level tracking at a scale and cost efficiency the industry has never seen... Reelables is positioned to become the new standard for global tracking."
— Jeff Olyniec, Partner at Moneta Ventures

"Smart label technology is transforming supply chain transparency and empowering businesses with better data... Reelables has honed in on an exciting asset tracking market, which is expected to reach $88B by 2033."
— Ross Sabolcik, Senior Vice President of Product Lines at Silicon Labs

https://lnkd.in/dvy5X5zJ

Open article: Reelables raises $10.4M to innovate supply chains with wireless smart label technology - SiliconANGLE by siliconangle.com

Reelables raises $10.4M to innovate supply chains with wireless smart label technology - SiliconANGLE

🚀 Investing in the Future of Supply Chain Intelligence
 
Amigos Venture Capital is proud to announce our investment in Reelables, a company bringing actionable transparency to the world’s supply chains.
Reelables’ smart, paper-thin labels (Bluetooth, Temperature Logging, and 5G) automate data collection and deliver real-time, item-level visibility—eliminating manual scanning and unlocking true supply chain intelligence.

“We invested in Reelables because their smart labels transform logistics — turning every shipment into a connected data point that delivers efficiency, security, and scale.”

We see Reelables’ technology as a pivotal step toward smarter, more transparent supply chains. Their vision aligns perfectly with our belief that innovation must happen at the item level, not just at the container level.

Learn more about Reelables on www.reelables.com and about Amigos Venture Capital on www.amigosvc.com

#Connectivity #IoT #SmartLabels #SupplyChain #VentureCapital #AmigosVC #Reelables

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