9+ Teams | Where Culture and Performance Unite

9Plus Teams’ mission is clear: Within the next five years, we aim to directly impact and elevate 100,000 teams and organizations across the globe by providing them with targeted awareness strategies and tools for dynamic improvement. We are revolutionizing their approach to collaboration, communication, culture and performance, ensuring every team can achieve and sustain peak performance.

Founder | 9+ Teams

Surply | Team Dynamic Diagnostics

In an age where team dynamics are the cornerstone of corporate success, understanding them in real-time is not a luxury—it's a necessity. Surply is not just another HR tool; it’s a revolution in team performance management. In real-time, we reveal the intricate dynamics within teams, highlighting areas of synergy and potential blockages. But we don’t just identify issues; our platform offers actionable insights, enabling managers to address these challenges effectively, ensuring teams can transition to a state of high performance.  Why is this crucial? Because in today’s fast-paced business environment, waiting for annual reviews or periodic feedback just doesn’t cut it. To truly nurture a thriving culture and drive productivity, you need the power of real-time insights.  With Surply, you empower your managers to not only lead but to understand, adapt, and elevate their teams to unprecedented levels of collaboration and efficiency.  Let’s redefine team management together. Experience Surply.

Founder | Team Dynamics Diagnostics

Aegon Global Business Solutions Center

Budapest continues to be a strategic site supporting Global Business Services for Aegon. In my role I am responsible to centralize the Tech, Finance, Risk and Asset Management Hubs and bring them under one leadership and governance driving a high performing culture across the board.

Director Operations, People & Culture | Board Member | Tech, Finance, Asset Management Hub

Early 2017 we started building the foundation of the 6th Branch office of Aegon Global Technology also referred to as our workplace of the future. Designed on the believe that an inspiring environment and a primary focus on people will drive continuous improvements, growth and passionate talent. This branch office is not seen as just an asset but as a tool for strategic growth. Next to the initial strategic design and market research my responsibilities as managing director of the branch are to execute the strategic direction of continuous growth and value creation, build and maintain a high engagement / high performance culture, implement and manage processes of talent acquisition, performance management as well as transformation consultancy, coaching of staff and management consulting. Our branch office setup and approach got recognised in the 2018 Aegon Global Awards as top 3 finalist in the category "Best Improvement" of the year.

Keyword: Workplace strategy, People & Culture, D&I, Expat

Managing Director | People & Culture | Board Member | Global In-House Tech hub

Aegon Global Technology

Responsible for providing leadership and oversight over the global Business Analysis & Operational Application Support group. This group, consisting of approx 45 people located in the US, NL and UK, is focusing on among others; 1) Global functional and technical support for enterprise (Sox) applications in the area of operational excellence, finance and collaboration & communication. 2) Business Analysis for major global business initiatives. 3) Divisional support for Corporate Center focused on change & control, Enterprise & Solution Architecture, Budget & Cost Control and Support for the Aegon Executive Board. 4) Transformation to a global fast paced agile development & support organisation. (DevOps)

Senior Manager

As part of AGT's Integration Office I focus on supporting Aegon Country and business units in Central & Eastern Europe with the strategic objective to create synergies on global level by connecting employees and businesses assuring that the IT organisation and infrastructure are managed (cost)efficient and effective. We focus on synergy realization, quick wins and strategic agility, anticipating changes in the business/IT area, as well as the opportunities and risks. As integration team we embrace the concurrency of initiatives and rapid global change, and drive successful outcome. Last but not least I continue to lead a global initiative to improve the effectiveness of diversity worldwide which ties into my passion and believe that diversity is an essential part of innovation and global success.

Lead Integration Consultant - CEE Region

As strategic liaison between the US/UK based AEGON Global IT organisation and the business responsible to understand the (global) business, manage the budget meetings, assist in the prioritization of projects, align organization and processes, manage escalations, ensure that projects align with the technology that best provides maximum return on investment, and direct IT strategy in support of the overall business strategy. In this role I am responsible for Aegon The Netherlands, Asset Management (nl), TKP Investments and seven countries in Central & Eastern Europe; Czech Republic, Hungary, Poland, Romania, Slovakia, Turkey and Ukraine. In addition I am leading a global initiative to improve the effectiveness of diversity worldwide.

Strategic Relationship Manager

AEGON Nederland

- Responsible for the applicative & desktop support IT Servicedesks and in charge of the transformation into 1 centralized IT Servicepoint aligned with the new Aegon NL Strategy.
- Strategic planning, research and business case for merging the servicedesk with the Aegon global servicedesk with the objective to reduce costs
- Responsible for merging 10 service management tool instances into one central US hosted BMC Remedy instance.

Manager IT Service Point

Coördinator and projectlead of the IT application servicedesk primary responsible for applications within the divisions; Bank,  Life insurances and call center.

Responsbile for projects concerning OS & Office migration as well as centralizing servicedesks.

Teamlead / Project Manager

De Wekker Bulgarije

De Wekker Bulgaria is investing and advising on investments of Bulgarian real estate to Dutch clients. With 28 supporting offices in The Netherlands we are the biggest dutch owned real estate firm offerings Bulgarian real estate.

Co-owner / Investor Consultant

Orange Vision

With more then 7 years hands-on experience on the Bulgarian market I started a company specialist in IT / business consultancy supporting Dutch firms with outsourcing services (BPO) to Eastern Europe.

Owner / IT BPO / Tech hub Strategy Consultancy

CoreTrek

Responsible for starting up a sourcing unit in Eastern-Europe (Bulgaria) with the goal to hire specialists working on Dutch innovative projects (staff augmentation as well as executing projects). In 2007 the team grew to +/- 15 specialists. In my role as manager I focused on the "bridge" between the different cultures, recruitment and sales. Next to this I managed innovative web development projects building content management systems, advanced virtual offices, communication systems and music-on-demand databases.

Head Of Operations | Tech Hub

Turning Teams into Champions

“I have a deep routed passion for building and growing high-performing teams, and after years of research and experiments I have discovered the algorithm of vibrant high-performing organizations and epic workplace cultures. All driven by a mission to fix the Global Employee Engagement crisis" 👇

⚠ Work can be exciting, engaging, empowering and fun but at the workplace we often lose our sense of enthusiasm and energy. We settle into a routine of maintaining our day to day tasks, and we lose our understanding what the business we support is really all about. But it doesn’t have to be that way!

🎯 Being a passionate practitioner of purpose driven leadership with 20+ years of research, experiments, failures, successes and international assignments, I have discovered and mastered the algorithm of vibrant high performing organizations. The best part? No doubt that you can do that too! 

My pursuit has always been to become a better person, to do positive things in the world, to have great achievements, to help others. Therefore I developed a methodology called the Surpass Principles and a platform (Surply) to provide leaders, managers and teams with a powerful and pragmatic tool for instant Team Culture Intelligence and positive change.


Want to know more? Take a look on www.surply.io and connect with me.

—

✔ High Performance Development
✔ Intercultural strategist
✔ Human Experience Journey
✔ Culture Hacker
✔ Transformational Strategist
✔ Future of Work Research-driven
✔ Whole system change

Menno Olgers 🚀

Johnathan Lightfoot

Information Security Officer / Director Information Technology Assessments and Services

Symbiont, Inc

As President of Symbiont, Inc., I lead with a forward-thinking approach, staying at the cutting edge of AI and automation solutions that drive transformative change for our clients. With over a decade of executive management experience, I guide cross-functional teams in delivering innovative, secure-first IT solutions that align with our clients' strategic goals.

At Symbiont, we’re not just adapting to the future—we’re creating it. My expertise in professional services metrics, combined with a strong foundation in data-driven decision-making, enables me to implement AI-driven strategies that optimize resource utilization and enhance profitability. We’re pioneering AI solutions that streamline operations, boost productivity, and empower businesses to thrive in an increasingly competitive landscape.

I’m proud of our track record in leading successful AI and ERP implementations, where we’ve integrated advanced technologies to solve complex business challenges. My leadership extends to building strong, collaborative relationships across all organizational levels, ensuring that our AI solutions are not just technologically advanced, but also practical and impactful for our clients.

In my previous roles, I have developed and mentored teams to embrace the latest in AI and automation, ensuring we remain at the forefront of the industry. My commitment to innovation, resilience, and operational excellence continues to position Symbiont as a leader in the AI and IT services space, dedicated to driving meaningful results for our clients.

President

As Director of Professional Services, I led cross-functional teams to deliver high-quality IT implementations and projects, consistently exceeding client expectations. My expertise in professional services metrics like revenue, margin, and billable utilization enabled me to create a services capacity model that optimized resources and maintained profitability.

I drove the maturation and scaling of Symbiont, Inc., incorporating secure-first solutions into templates and processes that improved operational excellence and customer satisfaction. I collaborated with Sales, PMO, and Managed Services to ensure the success of projects from scoping to delivery, fostering a customer-centric approach that increased satisfaction, profitability, and market growth.

With strong technical acumen and people management skills, I led complex IT consulting projects, built consensus across departments, and mentored teams to consistently achieve results. My ability to influence and negotiate, combined with acute attention to detail, ensured that Symbiont delivered exceptional service and value to our clients.

kashkids

Empowering the next generation with financial literacy, Kash Kids is a beacon of innovation in educational nonprofit management. We provide comprehensive courses for K-12 students, focusing on financial basics, investing, and economic principles. Our mission is to cultivate a financially savvy future, offering the tools and knowledge necessary for economic independence. As we expand our impact, we invite investors and partners to join us in shaping financially empowered youth. Together, we can build a foundation for lifelong success. Learn more about our transformative work at kashkids.org.

Board Member

TechForce LLC

As the Founder and CEO of TechForce, I was a high-energy technology leader and business strategist, dedicated to shaping the future of innovation and driving significant revenue growth. My leadership was recognized for aligning cutting-edge technologies, such as SharePoint, Office 365, Azure, and AI systems, with the strategic goals of diverse clients—from SMEs to Fortune 100 companies.

At TechForce, I specialized in harnessing advanced technologies to deliver tailored solutions that met the unique needs of each client. My expertise spanned information solutions, natural language processing, chatbot creation, Ethereum smart contract development, and joint application development. I was particularly adept at integrating AI systems to enhance business processes, optimize performance, and deliver measurable results.

My role involved leading cross-functional teams and managing complex projects with a focus on resource optimization and capacity management. I was committed to fostering a culture of innovation, ensuring that every solution not only aligned with the client's objectives but also reflected the core values and culture of their organization.

Throughout my tenure, I built a reputation for delivering high-impact, customized services that fueled client success and positioned TechForce as a trusted partner in the technology space.

Owner, SharePoint, Office 365, and Azure Expert Consultant

Tower Education Technologies

As Vice President of Application Development at Tower, I led large-scale mobile and SharePoint initiatives, driving significant improvements in efficiency and project completion times. My strategic oversight across planning, budgeting, and application support resulted in a 20% increase in efficiency and a 15% reduction in project timelines.

I managed multiple delivery teams, ensuring alignment with organizational software engineering standards and successfully implementing CI/CD pipeline automation, which increased release frequency by 25%. My focus on high-quality, secure software systems contributed to a 25% increase in project success rates and a 10% boost in customer satisfaction.

Collaborating closely with HR and other technology leaders, I enhanced team morale and retention by 15% and 10%, respectively, through targeted recruiting, retention, and continuous learning initiatives. I also partnered with product teams to build and prioritize technical roadmaps, achieving a 20% increase in project alignment with business goals.

Through my collaboration with engineering and architecture teams, I spearheaded the adoption of new technologies, driving a 15% increase in innovation and enhancing the overall quality of our applications.

Vice President, Application Development

Howard Community College

As an Associate Professor at Howard Community College, I developed and delivered educational lectures, curricula, and training sessions focused on SharePoint and Microsoft Office, ensuring students gained practical, job-ready skills. I collaborated with the department chair to create relevant, supportive materials that enhanced the learning experience.

Key strategies I implemented included:

 - Providing personalized, meaningful feedback to help students achieve competency in SharePoint and Microsoft Office, setting clear priorities and milestones for success.
 - Employing adaptive instructional methodologies to accommodate diverse learning styles, ensuring every student had the opportunity to excel.
 - Offering one-on-one guidance to help students develop effective strategies and utilize academic tools, fostering positive attitudes toward the IT environment.
 - Encouraging collaborative working relationships among students, which proved essential for managing assignments and resolving classroom challenges.

My approach was centered on empowering students to reach their full potential while fostering a deep understanding and appreciation of IT.

Adjunct Professor (Collaborative Technologies)

Stinger Ghaffarian Technologies (SGT)

As a key member of SGT’s innovation leadership team, I managed strategic relationships between internal IT resources, corporate business units, client programs, and external entities, including government vendors and partner organizations. My role encompassed strategic planning, fiscal accountability, acquisition strategies, governance, and leading a team of 30 software development and project management professionals.

Notable accomplishments include:

 - Building and leading the long-term strategic roadmap for the organization’s IT infrastructure, driving the development and maturity of key applications.
 - Representing SGT’s IT department at company-wide meetings, forging cooperative outsourcing partnerships to tackle complex technical challenges.
 - Overseeing the planning, forecasting, and reporting of technology strategies and roadmaps across Azure, AWS, and on-premises platforms, ensuring alignment with corporate goals.
 - Developing and managing the department’s IT budget, guiding capital planning, investment control, and resource allocation through strategic policy agendas.
 - Leading agile software development projects, establishing performance metrics, and reporting on project status and team velocity to leadership, resulting in improved project outcomes and accelerated time to market.

My leadership was pivotal in aligning IT strategies with business objectives, optimizing resources, and enhancing the company’s technological capabilities.

Director, Applications Development

GP Strategies Corporation

As the Principal SharePoint Architect at GP Strategies, I provided architectural leadership to a national team of 30 developers, project managers, and business analysts, overseeing the company’s Information Technology Infrastructure and Operations (ITIO). My leadership in the first year alone generated over $300,000 in additional revenue through strategic thought leadership and evangelism for the Practice’s solutions.

Enterprise-Level Performance Management Results:

 - Led the design, development, and testing of solutions to support business requirements, while analyzing existing systems to recommend improvements.
 - Spearheaded the development of new Azure-based environments, implementing 10 Enterprise Level applications that enhanced processes and introduced new capabilities.
 - Developed solutions to integration and interoperability challenges, ensuring seamless operation across the enterprise.
 - Monitored and optimized the performance of newly implemented solutions, driving continuous improvement.

Key Strategies:

 - Coordinated technical projects by gathering requirements, producing quality deliverables, and adhering to aggressive timelines.
 - Directed and monitored the integration of department information systems with ITIO, ensuring alignment with business objectives and strategic plans.
 - Provided authoritative guidance on complex issues, collaborating with stakeholders to deliver solutions that met business needs.

My role was critical in driving technological advancements, optimizing operations, and delivering solutions that supported the company’s strategic growth.

Principal SharePoint Architect

TechForce, Inc.

As President of TechForce, I led the company in delivering innovative IT solutions, with a focus on software development, cybersecurity, and operational management.

Software Development: Spearheaded the production of a software package for the Training Industry by collaborating with offshore development teams. Managed IT specialists and analysts, setting work schedules, deadlines, and performance standards to ensure successful service integration of IT programs.

Information Technology Security: Directed the company’s cybersecurity initiatives, balancing the benefits and risks of information sharing. Implemented secure information sharing protocols within the company and with vendor organizations, ensuring robust cybersecurity across all operations.

Operational Management: Coordinated and approved technical projects, providing oversight and technical assistance for automated systems. Directed the integration of department information systems with the company’s IT infrastructure, optimizing efficiency and program operations.

My leadership at TechForce was instrumental in driving technological innovation, enhancing cybersecurity, and ensuring operational excellence across all IT functions.

President/CEO

US Securities and Exchange Commission

As a Senior Consultant at the SEC, I played a pivotal role in the information architecture and change management for the rollout of a major SharePoint-based solution.

Technical Oversight: Ensured best practices were adhered to in the development of programs, information systems, and technology, providing critical technical oversight throughout the project.

Process Improvement: Contributed to the creation of the Commission’s SharePoint Governance Plan, offering strategic guidance to enhance the platform’s effectiveness and governance.

Database Administration: Led data integrity efforts for the division, achieving an 87% customer satisfaction rating by instilling confidence in the accuracy and reliability of the data provided by the solution.

My contributions were instrumental in ensuring the successful implementation and adoption of SharePoint, enhancing the Commission’s operational efficiency and data integrity.

Senior Consultant

The Training Associates

As a consultant with The Training Consultants, I specialized in developing and delivering IT training programs that empowered clients to excel in computer hardware and software technology.

IT Training: Designed and conducted professional training courses for customers and engineers, covering all aspects of computer hardware and software technology, ensuring participants gained practical, hands-on skills.

Curriculum Design: Created and refined course content, set clear student learning objectives, and developed comprehensive syllabi and lesson plans. Managed all aspects of the training process, including maintaining records, administering assessments, and creating detailed student manuals.

Course Evaluation: Continuously evaluated and updated training materials and procedures to ensure courses remained current with the latest software and equipment advancements, enhancing the effectiveness of the training programs.

My work ensured that training programs were not only educational but also aligned with the latest technological developments, providing clients with the knowledge and skills needed to succeed.

Consultant

Transform Your Business with NEXUS AI Hub

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Who I Help:

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How I Help: 
With advanced AI technology, NEXUS AI Hub automates core business functions, streamlining your operations and empowering you to drive growth. 

Whether you’re a seasoned executive or a fast-scaling startup, NEXUS AI Hub provides the tools you need to operate efficiently and effectively.

Contact me today to explore how NEXUS AI Hub can help you scale your business and optimize performance.

As a seasoned executive with over 10 years of management experience in services, professional services, consulting, and project management, I am confident in my ability to lead multiple functional teams to ensure the delivery of high-quality implementations and projects to our customers.

My strong working knowledge of key professional services metrics such as revenue, margin, and billable utilization, as well as my data and analytical skills and experience making data-driven decisions, make me well-suited to build and run a services capacity model that ensures adequate resource availability while maintaining profitable margins.

I have a successful track record of managing and leading growing teams, and am proficient in collaboration, conflict resolution, group interaction and dynamics, project management, and facilitation of significant projects. I am able to evaluate and balance team and individual workloads through effective time management, prioritization, and organizational skills.

As a change leader, I lead through vision and values, and model leadership behaviors. I have experience leading enterprise ERP and SaaS implementations and can build and maintain relationships with team members, customer stakeholders, peers, and executives across organizational boundaries. I possess a positive, resilient, and tenacious attitude with a propensity to persevere.

In my previous role, I successfully developed a team of delivery professionals with a varied set of skills to address the technical, process, and relationship management aspects of our services. I was also responsible for handling executive escalations and maintained a high level of commitment to superior customer satisfaction throughout the duration of our customer relationships.

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The Battle

Menno Olgers 🚀

Johnathan Lightfoot

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