AUG FZE

Executive Director

AUG Medical

AUG MEDICAL LLC

Luxury guest services corp

Chief Executive Officer

Yassimo group

Chaabi Bank

Branch Manager

As the Executive Director at AUG Medical, I lead a team of professionals who provide innovative and high-quality medical products and services to healthcare facilities and patients around the world. With over 20 years of experience in sales, strategy, and team management, I have a proven track record of driving revenue growth, managing high-profile accounts, and building performance-driven sales teams in various capacities.

My passion is to help others achieve their goals and improve their lives, whether it is through my work as a business coach, a community leader, or a mentor. I hold a business coach certification from Expertrating New York and a bachelor's degree in banking, corporate, finance, and securities law from CFPB France. I also speak four languages: Arabic, English, French and Spanish. I am always looking for new opportunities to learn, grow, and make a positive impact on society.

Mohamed Fajr

Emirates

Contact centre team leader at Emirates airlines 

Contact Center Team Lead

Academy coach contact centre

Ensure the highest standard of customer service is provided to Emirates customers, provide them with details on Emirates tariff fares and actively issue online tickets and sell related products. Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service. Highlight to customers the legal requirements covering their journey such as passport, visa & health requirements and other details such as check-in place and time. Actively enhance Emirates revenue earnings by providing options to customer on all products and services such as Skywards membership, DBB, Dubai stopovers, hotel bookings and upgraded fares. Actively be involved in suggesting new ideas and providing recommendations on the improvement of the service provided, thereby increasing revenue and ensuring Emirates success as a market leading airline. Ensure that all necessary ticket related documentation is filed; time tables updated, brochures, sale and promotional material is properly displayed on individual counters providing various options to the customer which will assist in increasing sales. (Reservations and Ticketing Offices only). Support the Customer Sales & Service Team Leader on closing the end of day sales and banking monies received. Whenever possible create a database of all potential customers and develop a personal relationship with them by giving occasional calls and informing them of new services provided, there by the customer always contacts the Agent for their travel needs. (Reservations and Ticketing Offices only).

Senior sales and customer service 

Coach and SR. sales and customer service agent 

Male, 35, married

Senior Customer Sales and Service Agent

Experienced Sales Team Lead with a demonstrated history of working in the airlines/aviation industry. Skilled in Negotiation, Microsoft Word, Sales, Communication, and Contact Centers. Strong support professional with a Engineer's degree focused in Banking and Financial Support Services from Damascus University. 

AHMAD JALAL ALABBOUD

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Mohamed Fajr

AHMAD JALAL ALABBOUD

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