Mark Kosoglow

Chief Revenue Officer (CRO)

Are your customers your growth engine? They should be.

As a teenager, watching 14 videos in the back storeroom on a 7" black and white TV to learn how to sell shoes at the mall was a great foundation. Running a small business with 200+ employees showed me how to be organized. Creating a highly profitable sales territory from one dead for a decade was hard work. Managing 12 salespeople across 9 states cemented my sales philosophy. Getting one of the fastest growing SaaS companies in history to $250M+ in revenue taught me how to balance scaling and delivering a world class customer experience.

Working with a customer-centric team with, by far, the best, smartest, hardest working people I've ever worked with....well, that's an honor and privilege I get to enjoy everyday.

CFO - Chief Fun Officer

Doing dad stuff, exploring interesting and fun opportunities...cookin' up something SPICY!

I love coaching reps. Quick debrief after a call? Yes please!
But, it always felt a bit random, which makes me feel I'm missing something.

What's worse is coaching is the most high value activity managers do.

I tried to use call scorecards several times, but they never lasted long.

Create a rubric, listen to the call, score the call on the rubric, review with rep.

Sounds so easy and organized, BUT it never worked. WHY?

1. Rubrics are hard to create →

How many items is too many? Not enough? What’s most important? How do we make this complete but not so cumbersome it’s a pain to do? What did we forget? When was the last time this was reviewed? Did we launch anything that impacts the rubric?

2. Rubrics are hard to score →

They are often subjective (one manager thinks it’s a 5, but another give is a 3). 

There are also “roll ups” of things that were dynamic through the call. Example: How was the rep’s tone in the call? What happens if it was bad but got better?

3. Too many calls, too much time →

If a manager has 8 AEs, and each AE has an an average of 15 calls per week. 
Team has 120 total meetings.
Each call is 30 mins of average.
A manager has 60 hrs of calls (30 hrs if you run on 2x).
There are discos, demos, negotiations, onboarding, roadmap calls.
So, 30 hrs of 6-8 diff types of calls to score.
Got different regions and segments and it gets worse quickly.

4. Hard to sustain →

Sure, you can do a couple call coaching blitzes, but over time, I've found getting managers to do this consistently and thoroughly never lasts. 

I finally gave up on scorecards.



Then, came AI. The always-on manager that can score anything.

I recently saw Glyphic has AI scorecards.

The AI looks at every call, scores it, creates rep insights.

This is what sales management was always supposed to be, but it never got there.

If the future of buying is a personalize, relevant, self-paced engagement that teaches the buyer everything they need to make the best decisions, then the future of selling is a personalized, relevant, self-paced engagement that coaches the seller on everything they need to help buyers make the best decisions.

You couldn’t do this.

It was impossible...took too long, too subjective, too random.

Now, you can.

If you stop learning as a rep, that’s on you.

If you aren’t being coached by a manager, that’s on them.

Will there be some wrong advise and scoring? Sure.

But, the consistency in it being down and how it is being done outweighs that.

We should #neverstoplearning.

This is a perfect application of AI to overcome a human problem.

Everyone has AI. Humans are the differentiators.

Dee Acosta

Metadata

Giving marketers superpowers with automation and AI.

Ad AI, Sales, and GTM

Stack Moxie

The only solution built for marketers to test their martech stack before campaigns go live - and continuously. No more missed SLAs, lost leads, and bad tags. 

Check out our free PLG version on our website.

Sales and GTM Advisor

Aligned

Aligned is the best way to support your champions and accelerate deal cycles - period. Allowing individual reps to provide a repeatable, enterprise-grade experience to all opportunities.

Proud to support this team as they change the way sales are done.

Customer Advisory Board Member 

Modigie, Inc.

Notable achievements:
 - Largest deal company-wide Q4 2023
 - 300% of ramped quota
 - Implemented a modern sales motion
 - Ask me about the podcast I started

Company made organizational changes in the summer of 2024.

Senior Director of Sales and Strategic Growth

HockeyStack

Founding sales rep. In just half a year, I managed to more than double both our Annual Recurring Revenue (ARR) and customer count. I took our Average Contract Value (ACV) to new heights, way beyond just doubling it. 

I never lost a deal to a competitor nor have a single client opt-out. 

- Over $470,000 in new business in under seven months
- Doubled customer count 
- Raised ACV by 240%

Head of Revenue

metadata.io

#1 sales rep for new business bookings and rank in new hire class. 

Top performing rep company wide H2 2021 and H1 2022. 

Self-sourced half of new deals while working with a world-class marketing and GTM team. 

Sold several enterprise-grade deals in the six-figures, requiring consensus and strict procurement review. Along with deals with hot European companies.

Senior Sales Executive

Spiceworks Ziff Davis

Top-performing sales rep H1 2021. 

Top performing new business rep 2015, 2016, 2018, 2019 (you know what happened in 2020) against a million dollar quota. 

Largest deal company-wide 2018. 

Spearheaded the sourcing of 95% of new deals, consistently driving growth and exceeding a million-dollar quota.

All while co-managing the SDR team and onboarding new hires. 

My client portfolio includes prestigious Fortune 1000 tech giants such as HPE, Fortinet, Snowflake, Digitas, Tableau Software, Salesforce, and Adobe, among other top-tier companies.

Spiceworks Ziff David acquired Aberdeen in 2020.

Sales Director

Top performing new business rep:
- 2015
- 2016
- 2018
- 2019
- Largest deal company-wide 2018

Consistently delivered on a million-dollar-plus quota while sourcing my own deals.

Senior Sales Executive and Corporate Evangelist

Reeher LLC

Notable results while at Reeher: fastest first sale from hire.

Regional Director of Sales - East

Spiceworks Ziff-Davis acquired Aberdeen in 2020. 

In my role as an Account Executive and a Team Lead I am constantly challenged with developing creative ways to support clients’ goals. I also continuously aid in building the strategy and agenda of several of Aberdeen's practices. 

Net new clients that I have brought on during my tenure include many of the top tier organizations in their respective space.

Achievements:
Top Performing Aberdeen Account Executive Company Wide October 2009
Top Performing Tech Team Account Executive December 2010 
Top Performing Tech Team Account Executive Q1 and Q2 2011
Top Performing Tech Team Account Executive December 2011
#1 Account Executive in Bookings Company Wide H1 2012
#1 Non-Global Account Executive in Bookings Total Year 2012
#3 Account Executive in Bookings Company Wide Total Year 2012
Consistently delivered on a million dollar quota

Senior Account Executive and Team Lead

Account Executive and Team Lead

Forrester Research

Create qualified sales leads for the Forrester Marketing and Strategy New Business team.  This entails finding companies that are a fit for Forrester's services, conveying the value of research,  and creating business.  Constantly in touch with executives from innovative $500 million plus companies.

Member of Forrester's top performing team in Q1 2009.

Sales Development Specialist

Pipeline Coach / Proven Growth Driver / Trusted B2B Advisor

Dee:  A track record of positive energy and helping marketers at startups and enterprises build new business.  

Incredibly proud girl dad. 👨

Dedicated follower of the Challenger Sale Methodology and pClub. 

Proponents of diversity across all criteria.

Cancer survivor circa 2022.

Admiral General

B2B marketing attribution you don’t have to make up. 

Dee Acosta 📱

Here’s a super simple way to find out if your marketing is actually doing anything.

Take your target account list. Doesn’t matter if it’s 50, 100, or 500 accounts.
 
For now, let’s say 100. Split them into two groups of 50.

Group A:
 Run paid ads to them. Nothing fancy - just consistent air cover.
 One week later, have sales start outbounding those same accounts.

Group B:
 No ads. No air cover.
 Sales just does their normal outbound thing.

Now wait until the end of the month and compare:
 - Outbound → Meeting rate
 - Meeting → SAO rate
 - Pipeline created

And if you want to be really honest with yourself, check the full sales cycle, too.

Every time I’ve seen this test run, the same thing happens:

The accounts that saw marketing convert higher.
 Outbound lands better.
 Meetings happen faster.
 Sales doesn’t have to drag people across the finish line.

No attribution model. No dashboards. No politics.
 
 Just reality.

If marketing is actually warming up your market, you’ll see it instantly.

And if it’s not… well, that’s useful to know too.

H/T Joe Meier or inspiring this idea. 🦈

Dee Acosta 🤖

GTM AI / Growth Driver / Trusted B2B Advisor / Vibe Promoter

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The Battle

Mark Kosoglow

Dee Acosta 📱

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Posts

Engagements

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Mark Kosoglow's LinkedIn Performance

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