Mitchell Clements

What does it take to grow a product from 0 to a $1.2 billion valuation? Or a design team from 2 to 30 members? 🚀

Here's how I drive business growth. 👇

My name is Mitch Clements, and I specialize in product vision, strategy, storytelling, and building design teams to drive business results.

With a diverse career background as a developer, product manager, and designer, I bring a unique perspective as a Product Design Leader. This multidisciplinary skillset empowers me to unite cross-functional teams to transform ambitious visions into actionable, incremental strategies, taking products from 0 to 1 and driving business metrics.

I thrive in leading companies through exponential growth while simultaneously prioritizing profitability and innovation at an enterprise level. Currently serving as a Senior Product Design Manager at nCino, I collaborate closely with the leadership team to establish the product vision and strategy for our mortgage portfolio. Overseeing 22 cross-functional teams, our collective efforts impact 1 in 3 U.S. mortgage loans, serving over 10 million users.

Additionally, I am deeply passionate about fostering the design community. I regularly speak at design conferences, spearheaded a product mentorship program connecting 500+ mentees with mentors, and regularly contribute to discussions here on LinkedIn (with an audience of 50K+ designers).

If you've made it this far, it's likely we share some common ground! Follow me on LinkedIn and learn more about my journey at mitchellclements.com. 👋

User Experience Manager

Purple Shirt

Co-leading a core client engagement shaping customer experience strategy through insight-led research, co-design, and stakeholder collaboration to drive meaningful business outcomes.

Senior Customer Experience Strategist (Contract)

Responsible for delivering human-centred research and service design initiatives across key clients. Key tasks include: uncovering insight-led opportunities, facilitating workshops, and co-designing improved employee and customer experiences.

Senior Research & Strategy Consultant (Contract)

Louisa Dallow

An experienced problem to solution thinker with a background in business strategy and an understanding of social and commercial outputs. With this combination of skills, I help organisations make purpose driven decisions with a focus on triple bottom line. 

The experience theory partners with people who are on a journey to make outcome based decisions as a partnership with their people, and their customers.

Independent Experience Design Strategist

Startmate

Supercharging my startup career alongside a vibrant community of ambitious women. Accessing mentorship, networking with industry leaders, attending tailored events, and staying at the forefront of startup trends. Championing diversity and women's leadership.

Women Fellow, Spring23

New Zealand Media & Entertainment

Responsible for delivering an exceptional customer experience to drive audience growth and engagement; with core output as development of voice of customer strategy and leading a team of talented UX, CRO, Customer Engagement and CX people.

GM Customer

Urban Fox

Business development, sales forecasting, marketing planning, brand strategy, research and insight generation, social media planning and community management workshops & presentation planning and execution.

Managing Director

Fonterra

Commercial strategy, service design, brand development, change management, rapid prototype and product delivery, eCommerce development.

Sales and Marketing Disruption Project Manager, Disruption Platforms

Employee experience mapping, internal communications, project leadership & management, strategic planning and adoption strategy.

Marketing Capability Manager -  APAC

Employee experience mapping, internal communications, project leadership & management, digital strategy, strategic planning and adoption strategy.

Digital Marketing Capability Lead -  APAC

Project delivery, stakeholder management, communications.

Project Director (Contract)

Bank of New Zealand

Product ownership, internal communications, corporate strategy, adult learning framework, agile programme management, staff persona development.

Digital Engagement Manager

Visit Victoria

Channel planning, marketing strategy and tactical rollout, external communications, UX and content development.

Senior Regional Marketing Manager (Contract)

Genesis

Supplier negotiation, brand strategy, customer journey mapping, ATL, TTL and BTL campaign management.

Marketing Manager Customer Lifecycle (Contract)

I’m a people-focused leader with a background in product, brand, team culture, and experience design.

I help organisations bring clarity to messy problems, build stronger connections with their people, and create experiences that feel real, useful, and human.

I work best in teams that value curiosity, kindness, and straight-talking. 

I love collaborating with people who are open to new ways of thinking and genuinely care about making things better - for their customers, their teams, and the communities they serve.


taplio

The Battle

Mitchell Clements

Louisa Dallow

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