Mitchell Clements

What does it take to grow a product from 0 to a $1.2 billion valuation? Or a design team from 2 to 30 members? 🚀

Here's how I drive business growth. 👇

My name is Mitch Clements, and I specialize in product vision, strategy, storytelling, and building design teams to drive business results.

With a diverse career background as a developer, product manager, and designer, I bring a unique perspective as a Product Design Leader. This multidisciplinary skillset empowers me to unite cross-functional teams to transform ambitious visions into actionable, incremental strategies, taking products from 0 to 1 and driving business metrics.

I thrive in leading companies through exponential growth while simultaneously prioritizing profitability and innovation at an enterprise level. Currently serving as a Senior Product Design Manager at nCino, I collaborate closely with the leadership team to establish the product vision and strategy for our mortgage portfolio. Overseeing 22 cross-functional teams, our collective efforts impact 1 in 3 U.S. mortgage loans, serving over 10 million users.

Additionally, I am deeply passionate about fostering the design community. I regularly speak at design conferences, spearheaded a product mentorship program connecting 500+ mentees with mentors, and regularly contribute to discussions here on LinkedIn (with an audience of 50K+ designers).

If you've made it this far, it's likely we share some common ground! Follow me on LinkedIn and learn more about my journey at mitchellclements.com. 👋

User Experience Manager

Strictly Workforce Planning

Founder

Faethm by Pearson

Set up the Strategic Workforce Planning (SWP) function from scratch, author of six playbooks and provided hands on practical coaching to help Pearson clients start their SWP journey.

Director of Workforce Planning

Set up a Data Analytics function to support the three key global regions, recruited team members and implemented consistent process to support the sales and adoption functions.

Head of Data Analytics

The University of Sydney Business School

Guest Lecturer

Transport for NSW

Set up a Workforce Insights function in order to deliver workforce metrics to drive evidence based management. Led a pilot for, and implemented, Strategic Workforce Planning across the Transport Cluster  including capability uplift across all agencies.

Associate Director - Workforce Insights

QBE Insurance

Setting and leading the strategy for Workforce Analytics globally, ensuring consistency and accuracy across seven divisions, including a clear service proposition and service delivery framework.

Global Head of Workforce Analytics

Commonwealth Bank of Australia

Assembled a world class team in Group People Services delivering Workforce Analytics and innovative analytical solutions embracing all aspects of HR data to improve the employee experience. Implemented proactive triggers, up-skilled HR colleagues in the use of analytics and using HR data to predict key workforce related events.

Executive Manager Workforce Analytics

RBS Markets & International Banking

Led the HR management information function within the Markets and International Banking division of RBS leading a team of data analysts.

From May to October 2011 managed the Pay team for operational delivery of pay round and deferrals on an interim basis.

Head of HR Management Information

Barclays Capital

Led a team of analysts to deliver HR management information globally, providing reporting, analytics and and insight to senior internal clients enabling them to support the business.

Standardised processes to improve efficiency and cohesion amongst the team.

Regional Head of HR Reporting and Management Information

Barclays Bank

Ran the management information function delivering human capital reporting and analytics to support to all senior stakeholders in Barclays Retail Bank in the UK (over 30,000 employees).

HR Management Information Performance Manager

Deloitte

Re-developed and introduced new systems and processes to deliver HR management information across the business.

HR Management Information Development Manager

I founded Strictly Workforce Planning in March 2023 after spending over 30 years developing systems and teams devoted to the delivery of data, reporting and analytics, the last 17 years focused on delivering people analytics and strategic workforce planning in both London and Sydney.

In all my roles I have found myself involved with workforce planning, whether intentionally through working directly in HR or unintentionally by working on projects to deliver business process re-engineering or designing new services to improve customer and employee experience.

In 2012 I relocated to Australia to take up a role with Commonwealth Bank of Australia where I led the team to win two CEO awards for delivering innovative solutions in people analytics.

I've been fortunate to have spoken at several conferences and have run strategic workforce planning masterclasses across Australia, Europe, and the USA. In 2022 I was thrilled to deliver the strategic workforce planning masterclass at One Young World in the UK, a conference that brings together 2,000+ of the brightest young leaders from around the world.

I delivered the strategic workforce planning programme for Transport for New South Wales and in my last corporate role I was Director of Workforce Planning at Pearson plc (after the acquisition of Faethm AI) where I set up the strategic workforce planning function from scratch, implemented a structured methodology underpinned by six detailed playbooks and provided hands-on practical coaching to allow clients to start their strategic workforce planning journey in a sustainable way.

I have helped many global organisations take their first steps into strategic workforce planning, in a range of industries including government, finance, insurance, mining, retail, food and beverage.

My latest interests revolve around how to integrate AI into the workforce analytics required to deliver SWP and using Job Architecture to enable companies to understand the skills they have before they start trying to figure out what skills they will need.

Very happy to have forged alliances with @Mindstone in the UK to deliver dedicated AI training and @ADamnGoodChoice here in Australia to deliver bespoke job architecture and job family frameworks.

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Mitchell Clements

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